Research product market and undertake feasibility studies, conduct research, compile market intelligence, and produce detailed analysis of key competitor projects, and present findings as and when required.
Identify operational, financial and technological risks within the business
Coordinate implementation of mock-ups to illustrate overall system flow, functions and features
Coordinate requirements for the writing of user stories for development team
Seek to Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts
Seek to identify ways to increase adoption and customer satisfaction
Coordinate process design changes by conducting business and systems process analysis and design at complex level, focus on quality improvement and data management
Contribute and coordination project level analysis – producing required project analysis documentation (business and system requirements, scope matrix,use cases, sequence diagrams, future state proposals, UAT plan)
Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
Identify and capitalize on improvement opportunities (proactive and reactive)
Assess business process and system inefficiencies
Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates
Maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, provide timely reports of issues that impact project progress, coordinate actions and resolving conflicts
Develop and executive test plans
Interface with existing strategic customers to solidify mutual expectations of performance and growth.
Evaluate new product offering with Development based on corporate objectives.
Execute the business plans through carrying out research, formulate market analysis and deliver accurate business reports
Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example: email, newsletters, presentations, executive updates, task lists and updates) to communicate updates and findings: and facilitate project meetings and presentations to all types of diverse audiences(internal and external)
Serve as liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancements and implementations
Support Development with project feasibilities by reviewing the assumptions and financial component of each project before approval
Prepare competition reports highlighting new projects released by competition and any new information on existing projects that become available during that period Compile market intelligence by monitoring the release of projects by competitors and data from various sources (publications, sales centres, etc.).
Liaise with research consultants to ensure that reports are in line with the approved RFP and that all research requirements are met.
