The Training Specialist will create, develop, implement, and conduct training and development programs for employees based on established business priorities and gaps identified through training needs analysis.

The Training Specialist works to improve employees’ competency levels and capabilities to deliver better business results.

Develops, plans and rolls-out Employee Engagement initiatives – Engagement calendar, Company events, Communication

Key Accountabilities in detail with sub tasks

Learning & Development Planning and execution

• Assesses training and development needs through surveys, interviews, Performance Development Plans in coordination with HR Business Partners and in communication with Line Managers, Functional Heads, and instructors.
• Create training calendar as per the needs identified.
• Provides inputs to the training strategy and the development of specific training development plans
• Creates, organizes, plans, and presents various forms of, and skills training for employees
• Develops unique training programs to fulfill role specific training requirements or for employees to improve job skills covering both behavioral and technical competencies for both white- and blue-collar employees
• Creates and/or acquires training procedure manuals, guides, course outlines, and course materials
• Presents training and development programs using various forms and formats including classroom training, eLearning, Learning Bites, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared by instructors.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Follows Procurement process in the sourcing, selection, and negotiation with external vendors.
• Manages external vendor relationships and ensures that contracts are maintained
• Maintains knowledge of the latest trends in training and development.
• Provides input to training budget; maintains records and reports of expenses.
• Demonstrate the desired culture and philosophies of NFPC throughout the learning & development process.
• Build strong working relationship with key internal and external partners
• Performs other related duties as required.

Measurable KPIs

• Performance evaluation bell curve/summary
• Planned vs executed programs
• Nomination Vs Attendance of Training programs - 80%
• Feedback rating – 80% Satisfactory

Mandatory Trainings

• Keep abreast of compliance requirements in various locations.
• Ensure the mandatory trainings are executed as per the geographical / functional requirements.
• Ensure 100% coverage on mandatory trainings and the records are available for internal / external audit purpose.

Measurable KPIs

• 100% mandatory training coverage

Systems, Process & resources

• Tracks, documents, and reports all training and development activities (on/re-boarding, mandatory training, formal training, eLearning, etc)
• Assist Learning Manager in setting up LMS
• Organize and manage self-learning training content on selected learning platforms
• Review learning programs and suggest recommended changes for better learning delivery.
• Ensure that training is tracked and recorded in an organized controlled system in alignment with set process and procedure.
• Prepare historical data of learning & development (employee wise, department wise and organization wise).
• Modify programs, materials, platforms etc. based on the market benchmarking and best practices to upskill NFPC employees to the market level.

Measurable KPIs

• System efficiency
• Training Data Accuracy – 100%