Roles & Responsibilities · Responsible for the development and maintenance of in-house applications Participate in the development, testing and implementation of small-to-medium size software programs that effectively meet client requirements · Participate in training clients in system usage. · Assist with the development of user manuals that comply with I.S. quality · Provide support to resolve operating issues in application systems · Train subordinates to ensure that procedurally compliant practices/standards are adhered · Compliance in accordance with HSE standards, Quality objectives & Company procedures Educational Desired Candidate Profile · Bachelor’s degree in Computer Science or Related discipline · 2 Years’ relevant experience Competencies · Leadership potential · Excellent written and spoken English language skills · Strong analytical and problem-solving skills · Advanced diagnostic and technical skills · Good communication skills · Good report writing skills · Good team player

Roles & Responsibilities Purpose of the Job Oversees the warehouse daily operations and activities, including shipment and deliveries, conducting stock checks, recording warehouse transactions, storage of inventory, and responsible for safe and efficient operation of the material handling equipment in a warehouse. KEY ACCOUNTABILITIES IN DETAIL WITH SUB TASKS Ensure all the inbound & outbound shipments are physically inspected for quality, quantity, and matching documents (Temperature, Quality, Quantity, Items, Packing Dimensions etc.) before receiving in the system. Report any defect or deviation from accepted standards to concerned department and superior. Ensure that all transport vehicles are adequate to the products handled. Check, Receive and Inspect all incoming materials against the packing list and shipping documents; escalate any defects or damages and any discrepancies on shipment received to relevant departments Responsible for 100% accuracy in completion of system transaction (SSE & JD) and cross Verification for Inbound and outbound on daily basis. 100% adherence to FEFO procedures, for production issuance and shipment; any deviation from FEFO needs to be reported to supervisor, or authorised by the concerned manager prior to issuance Initiating and performing weekly & monthly health stock checks. Achieve 100% inventory accuracy throughout the year Convey daily Inbound & outbound reports when necessary or requested Control and monitor car wash activities to ensure missing pallet and QUAD and LGV transactions (Smart Store/Automation) Monitor smart store transactions and timely report any deviation from common practice to concerned department (Smart Store) In the Event of Product Recall, support Operation team for product traceability & provide required inbound & outbound data to carryout successful Product recall fast and efficient Prepare and update reports as requested by superiors and as deemed necessary by supervisor’s self-judgment. Maintain the warehouse floor, the storage space, the filing cabinets and desk space in a neat and orderly manner+ Train and develop assistant storekeepers, Helpers and forklift operators on the best utilisation of warehouse tools. (HHT, Toolbox, System Knowledge) Ensure self and subordinates’ full adherence to company policies and trade regulations Measurable KPIs 1. Inventory Accuracy and Cycle Counts 2. Productivity-Pallets handled per Man hour 3. Compliance with GWP & HSE 4. Warehouse Utilization 5. Warehouse Damages Desired Candidate Profile Qualification / Certification Graduate degree will be an added benefit 3-8 years of experience Experience on ERP systems (SAP, Oracle) Knowledge on WMS Familiar with GMP and SOPs of Warehouse Experience with Warehouse activities; like receiving/dispatching RM/PM/FG deliveries to production and logistics transporters.

  Roles & Responsibilities JOB PURPOSE The purpose of this role is support sales operations by monitoring and analyzing master data within the organization. The role includes in managing accurate daily operations and receipt of all inbound and outbound transactions. Develop operating frameworks and procedures for delivery of assigned activities in conjunction with MDM (Master Data Management). For business support the role includes capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs Administrate and maintain accurate data within the systems used by the Contact Center and sales team. Assist with the maintenance and review of system user guides to ensure they are accurate and up to date at all times. Support internal projects to ensure activities are completed within given timelines. Install, upgrade, and manage database applications, including diagnose and troubleshoot database errors. Create and manage database reports, visualizations, and dashboards. · Validate all NCF created by different users, ensuring that mandatory fields are filled. Desired Candidate Profile 3+ years of experience in FMCG industry Previous experience in tech support or a similar job will be an advantage Experience in help desk software Knowledge in database security, system performance monitoring standards Excellent problem-solving skills Strong communication

Roles & Responsibilities With an incredible portfolio of food & beverage products, NFPC currently has a fantastic opportunity for a talented Sales Coordinator to join our team. JOB PURPOSE The purpose of this position is to assist the sales team by setting monthly goals. Takes the team lead to meet sales goals as provided by the sales management. Acts as liaison between various departments and customers. This position will be working closely with Area Sales Managers on sales analysis and reports and will assist the Area Sales Managers in the day-to-day sales operations. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs · Maintaining a healthy business relationship with NFPC customers by providing timely and appropriate services and products. · Coordination with concerned departments in terms of dispatching UHT and Chilled products. · Coordination with Fleet department for maintenance of all delivery vans/trucks as well as the spare vans/trucks. · To assist Sales Team for any sales related requirements. · Budgeting and Forecasting · Preparation of daily, weekly or monthly detailed reports of floor Stocks like UHT and Chilled · Monthly preparation of Sales Force Targets (Channel wise, Area wise, Route wise & Product wise) · Preparation of Sales Review Presentation for the monthly review meetings · Preparation of Key Group Review Presentations - Sales vs. Spending · Works with a variety of software programs and enters data into the department's computerized functions · Geographical Route Structuring · Coordination of Marketing Activities · Preparation of Staff Vacation Schedule · Preparation of Merchandising Schedules Other: UAE working Experience is must Desired Candidate Profile SKILLS AND QUALIFICATIONS · 2+ years of experience in FMCG industry; handling Fresh products F&B will be an advantage · Minimum 2-5 years of experience as a Sales Coordinator or similar role · Understanding of sales process · Knowledge in working with UAE market · Good time-management skills · Organization and planning skills · Strong communication, analytical and administrative skills

JOB PURPOSE The purpose of this role is to professionally interact with the customers and fulfil their enquiry directly or communicate the customers’ need to the appropriate resource within the company in a timely and accurate manner. The Customer Service Agent is expected to enhance the sales and service experience of the business unit’s customers by acting as direct point of contact for its customers. The role requires effective interaction with these customers to provide information in response to inquiries about products, or services, and to handle all call centre communication. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs · Building a strong positive relationship by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately. · Provide relevant and accurate information to existing and potential customers. · To deliver quality service to the customers. · To ensure adequate information is given to the concerned. · To cascade the problem to relevant people when needed. · Handling a large volume of inbound calls in a timely manner. · Follow communication scripts and use knowledge of the company’s products and services. · Identify customer needs, research issues, resolve complaints, and provide solutions. · Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team. Process customer orders, returns, and exchanges in a timely and efficient manner. Desired Candidate Profile · 2+ years of experience in similar field · High school degree or equivalent · Experience working in a call centre or customer support role · Strong active listening and excellent verbal and written communication skills · Proficiency in problem-solving · Ability to multitask and manage time effectively

JOB PURPOSE The purpose of this position is to assist the Food Service channel to maximize on business opportunities and implement a standard business plan in the assigned channels. This position is responsible to carry out the full scope of activities and processes for the Business Development, Customer Relationship and Lead Generating activities.   ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs · Achieving the set KPI/ Budget sales targets/ New Customer. · Identifying new business opportunities as per the agreed budget. · Proper distribution based on weightage and timing of the customers, 100% successful deliveries (entire operations). · Build and maintain healthy business relationship with NFPC customers by providing timely and appropriate service and products. · Execution with the approved business plan by assisting the Head of Department to implement the business plans developed for each business channels. Desired Candidate Profile SKILLS AND QUALIFICATIONS · 3+ years of sales experience in Food Service within the FMCG industry · Strong knowledge in UAE market · Proven ability to identify and convert new business opportunities · Strong communication, negotiation and analytical skills Other: UAE working Experience is must

JOB PURPOSE The purpose of this position is to ensure 100% implementation of merchandising, product rotation, availability and visibility for the consumer and as per the business development agreement. All expired stock issues have to be minimized by keeping the Supervisor well informed on the stock status. Ensure for the best shelf position, display site and brand blocking opportunities by developing a good relationship with the customers. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs Merchandise all NFPC products implementing the planograms to maximize visibility Maintain the shelves and products on the shelves in good condition and ensure that no expired or damages products are displayed controlling monthly DER Responsible for all in-store shelf space, OOS, gondolas and displays Ensure the highest possible visibility of products in the outlets Ensure the availability of POS and other in-store materials Make sure the stock is properly monitored and available Prepares the order on time as per the branch ordering schedule Ensure all the price is updated for all the items on display Implement and maintain sales fundamentals (product availability, visibility, on time delivery etc.) Report shelf stock shortage, non-moving items to Supervisor Ensure GRV handled in an efficient manner Build and maintain healthy business relationships ensuring customer satisfaction and retention by providing timely and appropriate service and products Desired Candidate Profile 2+ years of experience in merchandising with FMCG brands and industry High school or bachelor’s degree holder Must have merchandising experience Good communication skills, interpersonal skills and analytical skills Must have valid UAE Driving License

Roles & Responsibilities JOB PURPOSE The purpose of this position is to service, deliver and achieve the Route Sales and Distribution objectives communicated by the Sales Supervisor for the direct delivery and sales in the assigned route. Ensuring high level of customer satisfaction through excellent sales service. Maintaining outstanding store condition. Handling complaints or forwarding serious issues to the area Supervisor. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs Assisting route Helper in unloading truck at the site Service outlets as per daily route plan including additional off route service requests. Ensure all deliveries are accurately completed on time. Maintain good customer relationship with on time delivery and service. Accurate invoicing for the deliveries as per company policy. Service issues that are beyond individual’s capabilities are to be communicated timely to the appropriate person within the Company. On time collection of payments. Grow customer base within assigned route and identify geographical growth opportunities. Upsell additional products and services to end user available through the NFPC portfolio. Achieve the highest possible visibility of NFPC products in the outlets. Remove expired and damaged products. Assist with on location promotions and other Sales activities. Inform and update the immediate Supervisor of any Competitor activities whenever observed. Proactively suggest ideas for sales increase and product visibility. Submit settlement sheets / cash / cheque to the cashier including the accounts statement reconciliation within the set timeframe. Desired Candidate Profile 2+ years of experience in Sales & Distribution High secondary school certificate holder Must have driving and selling skills experience Good communication, presentable and customer service skills Must have valid UAE Driving License

Roles & Responsibilities Processing accounting receivables and incoming payments in compliance with financial policies and procedures Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted Open new customer accounts on operation system and maintain customers’ updated information. Prepare Weekly basis AR Ageing report to management, PDC missing Report, Cash Sales Short Excess Report. Responsible for chasing outstanding debts from both Local and Export. Block and Unblock Customer’s. Review Credit Limits, Credit Term’s, identify slow moving debts and escalate to management. Cleanup AR Aging report from old debts, Reconciliation of customer A/c and escalate to sales team if any discrepancies. Issue Statement of Accounts Receivable (SOA) monthly basis, as well as on special Request of sales Team and check balances directly with costumers. Cash and cheques Reconciliation with Cashier System (Monthly Basis). Calculation of Segment Manager Commission on Monthly basis Verification of Export Documents and Sending to Concern bank. Follow up with bank for collection. Performing physical stock count Quartey basis. Preparing Stock count Comparison. Month End Provision. (Commission Payable, Export Freight Payable…etc.). Assist in Internal and external Audit. (Providing Audit Samples). Handover external customer Invoices from Coordinator verify physical invoices and keep in safe custody Resolve any billing discrepancies or issues with customers. Desired Candidate Profile experience on preparing aging reports Bachelors Degree in Finance/Accounts 3-7 years of experience. MS excel Journal entries (sales/collection) Knowledge on provision Review Credit Limits, Credit Terms Issue Statement of Accounts Receivable (SOA) monthly basis knowledge on employee incentive schemes experience in handling outstanding customers/debts

Roles & Responsibilities The Training Specialist will create, develop, implement, and conduct training and development programs for employees based on established business priorities and gaps identified through training needs analysis. The Training Specialist works to improve employees’ competency levels and capabilities to deliver better business results. Develops, plans and rolls-out Employee Engagement initiatives – Engagement calendar, Company events, Communication Key Accountabilities in detail with sub tasks Learning & Development Planning and execution Assesses training and development needs through surveys, interviews, Performance Development Plans in coordination with HR Business Partners and in communication with Line Managers, Functional Heads, and instructors. Create training calendar as per the needs identified. Provides inputs to the training strategy and the development of specific training development plans Creates, organizes, plans, and presents various forms of, and skills training for employees Develops unique training programs to fulfill role specific training requirements or for employees to improve job skills covering both behavioral and technical competencies for both white- and blue-collar employees Creates and/or acquires training procedure manuals, guides, course outlines, and course materials Presents training and development programs using various forms and formats including classroom training, eLearning, Learning Bites, and videos. Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. Assesses training materials prepared by instructors. Evaluates program effectiveness through assessments, surveys, and feedback. Follows Procurement process in the sourcing, selection, and negotiation with external vendors. Manages external vendor relationships and ensures that contracts are maintained Maintains knowledge of the latest trends in training and development. Provides input to training budget; maintains records and reports of expenses. Demonstrate the desired culture and philosophies of NFPC throughout the learning & development process. Build strong working relationship with key internal and external partners Performs other related duties as required. Measurable KPIs Performance evaluation bell curve/summary Planned vs executed programs Nomination Vs Attendance of Training programs - 80% Feedback rating – 80% Satisfactory Mandatory Trainings Keep abreast of compliance requirements in various locations. Ensure the mandatory trainings are executed as per the geographical / functional requirements. Ensure 100% coverage on mandatory trainings and the records are available for internal / external audit purpose. Measurable KPIs 100% mandatory training coverage Systems, Process & resources Tracks, documents, and reports all training and development activities (on/re-boarding, mandatory training, formal training, eLearning, etc) Assist Learning Manager in setting up LMS Organize and manage self-learning training content on selected learning platforms Review learning programs and suggest recommended changes for better learning delivery. Ensure that training is tracked and recorded in an organized controlled system in alignment with set process and procedure. Prepare historical data of learning & development (employee wise, department wise and organization wise). Modify programs, materials, platforms etc. based on the market benchmarking and best practices to upskill NFPC employees to the market level. Measurable KPIs System efficiency Training Data Accuracy – 100% Desired Candidate Profile Minimum 4 years of experience. Preferably coming from FMCG or similar industry (not a must) Must come from in-house L&D team Experience in creating career development journeys Very strong communication/English skills Presentable E Learning experience (any platform) Very strong presentation skills Strong stakeholder management skills Learning experience (any platform) Strong analytical skills Outgoing personality Driving license

Roles & Responsibilities The purpose of this role is to carry out the full scope of activities and processes in terms with sales budget, market analysis, sales data management which in order to provide an excellent service to the sales team and other internal customers. The role will be as well in assisting to provide services that will indirectly enhance the service received by customers and increase the overall productivity. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs • Assist operation lead in developing and reviewing sales budget and forecasting report. • Monthly preparation of Sales Force Targets (Channel wise, Area wise, Route wise & Product wise). • Collect, analyze, evaluate and report data in order to increase sales productivity. • Monthly preparation of group brand performance analysis for YTD comparisons .• Monthly preparation of product and area wise Sales Ratio analysis & Contribution analysis report. • Concluding commission file on monthly basis for sales team. • Coordination with Marketing for sales activities. • Support Modern Trade team and Trade Marketing with figures analysis. Desired Candidate Profile • 2+ years of experience in FMCG industry • Minimum 2-5 years of experience as a Junior Sales Analyst or similar role • Understanding of sales process • Knowledge in working with UAE market • Good time-management skills • Organization and planning skills • Strong communication, analytical and administrative skill

Roles & Responsibilities The position ensures the achievement of budgeted revenue, profit and customer growth goals. The outputs are executing exceptional delivery service and on target results within the financial budgets set up by the company. The role through the route team ensures the effective delivery of the company’s products and services to maximize customer satisfaction and retention which generates sales and profits for the company. The position must analyze and monitor route activities and results, develop and implement alternative plans as needed, measure and monitor revenue & profitability levels, take corrective action as required, evaluate the market for opportunities to grow revenue ESSENTIAL ACCOUNTABILITIES AND RESPONSIBILITIES Set and communicate clear goals and sales targets with sales team. Coach, communicate, motivate, and support route teams in their achievement of route targets. Manages employee performance to ensure customer base goals are achieved. Maximizing revenue and profit from existing customers, protection of company assets and safety. Planning and executing assigned coverage/route plan. Ensuring vehicles are utilized in a cost-effective manner (minimize driving time and maximize delivery time) exceeding the specific distribution & service demands of our customers .Conduct regular market surveys to determine existing route plan efficiency and enhance as necessary. Maintaining accurate and to-date records (customer base data management) . Respond and resolve customer issues in a timely and appropriate manner. Continually seek additional revenue opportunities with existing and potential new customers . Careful monitoring of KPI’s (capacity, cost per bottle, failure rates and volume per customer) . Ensure collections are done in a proper timely manner. Conduct daily market visits to assess the adequacy of the sales and distribution network, study market trends and activities. Conduct daily assessment of sales and distribution by meeting the sales team . Report to management any change to current market situation and information on competitor’s activities in order to generate ideas to increase sales & distribution. Daily, weekly, monthly and annual budgeting and planning for route teams Desired Candidate Profile • Degree educated or relevant experience • 2+ years of experience in Route Management • 2+ years of experience in Revenue and Cost Management Experience • Working knowledge with Microsoft Office suite.

JOB PURPOSE The purpose of this position is to assist the Food Service channel to maximize on business opportunities and implement a standard business plan in the assigned channels. This position is responsible to carry out the full scope of activities and processes for the Business Development, Customer Relationship and Lead Generating activities. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs · Achieving the set KPI/ Budget sales targets/ New Customer. · Identifying new business opportunities as per the agreed budget. · Proper distribution based on weightage and timing of the customers, 100% successful deliveries (entire operations). · Build and maintain healthy business relationship with NFPC customers by providing timely and appropriate service and products. · Execution with the approved business plan by assisting the Head of Department to implement the business plans developed for each business channels. Desired Candidate Profile SKILLS AND QUALIFICATIONS · 3+ years of sales experience in Food Service within the FMCG industry · Strong knowledge in UAE market · Proven ability to identify and convert new business opportunities · Strong communication, negotiation and analytical skills Other: UAE working Experience is must

JOB PURPOSE The purpose of this position is to service, deliver and achieve the Route Sales and Distribution objectives communicated by the Sales Supervisor for the direct delivery and sales in the assigned route. Ensuring high level of customer satisfaction through excellent sales service. Maintaining outstanding store condition. Handling complaints or forwarding serious issues to the area Supervisor. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs Assisting route Helper in unloading truck at the site Service outlets as per daily route plan including additional off route service requests. Ensure all deliveries are accurately completed on time. Maintain good customer relationship with on time delivery and service. Accurate invoicing for the deliveries as per company policy. Service issues that are beyond individual’s capabilities are to be communicated timely to the appropriate person within the Company. On time collection of payments. Grow customer base within assigned route and identify geographical growth opportunities. Upsell additional products and services to end user available through the NFPC portfolio. Achieve the highest possible visibility of NFPC products in the outlets. Remove expired and damaged products. Assist with on location promotions and other Sales activities. Inform and update the immediate Supervisor of any Competitor activities whenever observed. Proactively suggest ideas for sales increase and product visibility. Submit settlement sheets / cash / cheque to the cashier including the accounts statement reconciliation within the set timeframe. Desired Candidate Profile 2+ years of experience in Sales & Distribution High secondary school certificate holder Must have driving and selling skills experience Good communication, presentable and customer service skills Must have valid UAE Driving License

JOB PURPOSEThe purpose of this position is to identify new sales opportunities, generate new customers, report competitors activities in the market and sell Water and other NFPC products. The role holder calls for a well-presented staff member with competent selling and negotiation skills. This position should have a high-level ability to build long-lasting and significant relationships with customers and team members.ESSENTIAL ACCOUNTABILITIES AND RESPONSIBILITIESIdentifying new customers (Residential and Small Commercials) as per the approved pricing matrix through Door-to Door campaign.Wallet Top Up for all sign up customers to ensure retention and continuity of purchase.Accurate data collections and system entry for the confirmed sign up.Annual achievement of sales from signed up customers.Upselling Non-5Gallon products at the time of sign up.Report competitors activities and offers in the market.Maintain a reasonable split between regular priced and discount priced sign up.Periodical auditing of FOC coolers provided if any, to the commercial customers. Desired Candidate Profile SKILLS AND QUALIFICATIONS2+ years of sales experience in direct selling or Door-to-Door campaignStrong knowledge in UAE marketProven ability to identify and convert new business opportunitiesPresentable, approachable and strong communicationMust have good negotiation and analytical skillsMust have valid UAE driving licence

Roles & Responsibilities With an incredible portfolio of food & beverage products, NFPC currently has a fantastic opportunity for a talented Sales Coordinator to join our team. JOB PURPOSE The purpose of this position is to assist the sales team by setting monthly goals. Takes the team lead to meet sales goals as provided by the sales management. Acts as liaison between various departments and customers. This position will be working closely with Area Sales Managers on sales analysis and reports and will assist the Area Sales Managers in the day-to-day sales operations. ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs · Maintaining a healthy business relationship with NFPC customers by providing timely and appropriate services and products. · Coordination with concerned departments in terms of dispatching UHT and Chilled products. · Coordination with Fleet department for maintenance of all delivery vans/trucks as well as the spare vans/trucks. · To assist Sales Team for any sales related requirements. · Budgeting and Forecasting · Preparation of daily, weekly or monthly detailed reports of floor Stocks like UHT and Chilled · Monthly preparation of Sales Force Targets (Channel wise, Area wise, Route wise & Product wise) · Preparation of Sales Review Presentation for the monthly review meetings · Preparation of Key Group Review Presentations - Sales vs. Spending · Works with a variety of software programs and enters data into the department's computerized functions · Geographical Route Structuring · Coordination of Marketing Activities · Preparation of Staff Vacation Schedule · Preparation of Merchandising Schedules Other: UAE working Experience is must Desired Candidate Profile SKILLS AND QUALIFICATIONS · 2+ years of experience in FMCG industry; handling Fresh products F&B will be an advantage · Minimum 2-5 years of experience as a Sales Coordinator or similar role · Understanding of sales process · Knowledge in working with UAE market · Good time-management skills · Organization and planning skills · Strong communication, analytical and administrative skills