Jobs in Healthcare, Hospital & Medical Services companies, UAE

Job DescriptionResponsible for preparing clients for hair removal, tattoo removal, minimizing the appearance of wrinkles, operating approved laser devices and providing clients with post-treatment skin care. Also provide general nursing care and leadership, working collaboratively with physicians and multidisciplinary team members.Responsibilities• Responsible for the competent physical documented assessment (using all sources to hand including observation and communication) and subsequent preparation of appropriate treatment for a patient's skin care needs based on good clinical knowledge, experience, and consultation with a Dermatologist/Physician• Responsible for the trained and competent use of Laser machines for the purpose of hair removal as recognized by the certification of the Dermatologists in CosmeSurge• Provides up-to-date and sanctioned knowledge and empathic support for clients who wish to, or those who need to undergo hair removal treatment (including permanent, hair reduction, laser skin resurfacing and vascular lesions with the Dermatologist). This may include laser tattoo removal.• The treatment and care of skin pre and post procedure and surgery including the identification of wounds, types and stages of healing and the necessity of informing and working with medical practitioners should the case indicate.• The treatment and care of facial skin to maintain and improve its appearance, including understanding about the sun and its effect on the skin.• The provision, based on competence, of pain relief and stress reduction and anxiety reduction techniques prior to procedures provided by a dermatologist.• Ensures timely and accurate documentation of all procedures including detailed informed consents, and patient education regarding equipment and skin care protocols.• The provision of safe, independent, high-quality care, in the clinics/outpatient and surgical office setting, under the auspices and adhering to standard precautions, occupational, health, environment and safety standards as mandated by CS and DOH and including particular attention to the prevention and control of infections.• Responsible for handling all cleaning and decontamination procedures as required for any instruments/bits and pieces of equipment used, in conjunction with strict Infection Control practices and support from CSSD. Ensures cleanliness of clinic at start and during sessions• Anticipates, recognizes, manages emergencies and unsafe situations and practice, initiating appropriate and timely interventions.• Performs all duties in a professional and confidential mannerRegistered Nurse:• Collects information on patient status from a variety of sources using assessment skills including observation, communication and physical assessment.• Completes nursing portion of history and physical form on all assigned patients on all assigned patients on entry to the Out Patient department.• Completes the vital signs and pain assessment stamped form on every visit, signs and documents all interactions with the patient in the progress notes• Plans care needed during the Out Patient visit.• Sets priorities when planning and carrying out Doctors’ orders and care.• Initiates prompt nursing interventions bases on changes in the patient condition, age and circumstances, if necessary.• Is adept and knowledgeable with the use of specific equipment used in the assigned department.• Is a developing clinical expert within the Out Patient department.Ensures timely and accurate documentation of all patients records according to CosmeSurge standards and policies.• Anticipates, recognizes and manages emergencies, and unsafe situations/practice, and initiates appropriate and timely intervention.• Influences and facilitates change within the department in order to improve standards of care.• Performs all duties in a professional and confidential manner

Posted 14 days ago

Job DescriptionTo ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller.Responsibilities3.1 Call Centre Executives are ultimately responsible for the call center procedure3.2 Executives have the responsibility to answer the telephone at all times and at no time the telephone be leftunattended.3.3 To ensure calls should be attended on or before the third ring promptly3.4 Voice clarity should be there so that the caller will be in a position to understand.3.5 Please remember that you are working for a Hospital and act with responsibility.3.6 Need to note down the details clearly so that there is no miscommunication at any point of time. For thispurpose always keep the note/writing pad and pencil near the phone and note the following for clarity:3.6.1. Caller’s name (asking caller for correct spelling)3.6.2. Caller Company / institution3.6.3. Ask for phone number and extension3.6.4. Reason for calling3.6.5. Be sure to fill in the date, time and your initials3.6.6. Place the message slip in a conspicuous place in the caller party office3.7 Speak clearly and distinctly in a pleasant tone of voice. Always start the conversation in the following manner:3.7.1. Wish the caller as per the time of the day (e.g. Good Morning)3.7.2. Mention the Organization name (e.g. NMC Royal Hospital)3.7.3. Mention your name (e.g. my name is ……………..)3.7.4. How can I help you?3.8 Use hold button when leaving the line so that the caller does not accidentally hear conversations being heldnearby.3.9 When transferring a call be sure that you explain the caller that you are doing so and the department/personyou are transferring. When the call is picked up by the concerned person/department, explain to them who ison the other end that you are transferring and the subject matter of their call if possible.3.10 Remember that Call Center Executive is the first contact from the Hospital and that first impression will staywith the caller long after the call is completed if it is attended with care.3.11 If you come to know that the caller has reached the wrong department, be courteous and redirect them to theconcerned department/person. If possible find out the requirement of the caller and try to help them.3.12 If the concerned person whom the caller is looking for is not available then provide a tactful response so thatcaller will be satisfied.3.13 Complaints should be directed to the concerned department, if you feel that it is difficult to handle then transferto Customer Relations Department.3.14 When handling a rude or impatient callers:3.14.1. Stay calm, try to remain diplomatic and polite, getting angry will only irritate them more.3.14.2. Always show willingness to resolve the problem or conflict3.14.3. Try to think like the caller; remember their problems and concerns are important.3.14.4. Offer to have your supervisor talk to the caller or call him/her back if the caller persists3.14.5. Sometimes the irate caller just wants someone in a supervisory capacity to listen to them even if youare able to help them, in those situations connect the call to the concerned people.3.14.6. Comply with all OSH and infection control policies, standards and procedures and cooperate withhospital management to comply those requirements3.14.7. Work accordance with the documented OSH procedures and instructions, specific responsibilities3.14.8. Be familiar with emergency and evacuation procedures3.14.9. Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of riskassessments, incident reports3.14.10. Comply with Waste management procedures and policies3.14.11. Attend applicable OSH/Infection control training programs, mock drills and awareness programs

Posted 14 days ago

Job DescriptionDiagnostic radiographers assist in the diagnosis of injuries and diseases, and contribute towards establishing treatment plans. They are also involved in intervention procedures, e.g. the removal of kidney stones, orthopedic procedures, etc. A diagnostic radiographer uses X-ray, angiography, fluoroscopy, ultrasound, and to produce images of organs and body parts.ResponsibilitiesTo assess patients and interpreting clinical requirements to determine appropriate radiographic techniques.To perform a range of radiographic examinations and also assist in more complex radiological examinations under the supervision of a radiologist and senior staff.To observe and maintain contact with patients during their waiting, examination and post-examination stay in the department.To work effectively as a member of a multidisciplinary team to ensure that an efficient service is provided to patients, for example by sharing specialist knowledge and expertise.Use initiative to prioritize, deliver and time-manage workload effectively and, when appropriate, assisting senior staff to plan efficient control of work flow patterns within the department.To communicate with patients and others in a clear, respectful and appropriate way.To position patients safely for examinations and, if necessary, adapt standard techniques depending on medical conditions associated with disability, illness or trauma.To record imaging identification and patient documentation quickly and accurately and observing protocols to ensure compliance with the Data Protection Act and patient confidentiality.To learn new techniques and technologies as required by professional bodies and participate in annual performance appraisal programmes.To supervise assistant practitioners, and other staff, and delivering appropriate trainingTo understand and observe health and safety at work and welfare issues, including ionizing radiation regulations, to protect yourself and others.Undertaking quality control checks on X-rays and associated equipment, and contributing to quality assurance and audit initiatives.Ensuring that equipment is regularly checked for malfunctions and any faults are reported.Reporting incidents of injury to yourself or others according to departmental procedures.Maintaining high levels of cleanliness and tidiness of equipment and department.Routine X-ray, Fluoroscopy, BMD, & Mammography:To explain to the patient before starting the procedure.To ensure that rooms/equipments are clean, proper explanation and necessary radiation protection is given to the patient before starting procedures.To take x-rays; carry out fluoroscopy procedures as per the instruction and check the quality before the patient leaves the department and given if for digital processing.To send the images for reporting to doctor’s reporting lobby through PACS system.To attend the bedside x-rays and theatre calls whenever required.To give necessary instruction and appointment to the patient in case of contrast studies.

Posted 14 days ago

Job DescriptionUndertake duties in line with the philosophy, business practices, and policies of NMCRH-KC, adhering to the standards and ethics of the Speech and Language Therapy profession.Work as a professional member of a multi-disciplinary rehabilitation team and actively participate in team meetings.Communicate effectively with staff members, health professionals, clients, and families regarding service provision.Contribute to and participate in educational programs for residents, relatives, and NMCRH-KC staff.Participate in continuing education and courses to update Speech and Language Therapy techniques and information.Ensure Speech and Language Therapy treatments are evidence-based and beneficial.Record and report any adverse clinical events.Assist in maintaining a safe workplace by participating in the implementation of safe work systems.Identify and report workplace hazards.Participate in NMCRH-KC's Quality Management System and commit to continuous improvement activities, including audits, surveys, and needs analysis.Perform other duties as directed by the HOD or Medical team.Hold appropriate qualifications and registration with relevant professional and/or statutory organizations, maintaining a Health Authority of Abu Dhabi (HAAD) license.Maintain and update professional knowledge and skills to screen, assess, and treat patients with communication and swallowing disorders.For those with dual qualifications in Audiology, screen and evaluate the hearing status of residents.Develop and implement linguistically and culturally appropriate strategies and tools for patient care.Employ strategies to manage Arabic first-language speakers, including:Demonstrating knowledge and skills in Arabic phonetics, linguistics, and social language use, especially for Emirati dialects.Engaging a suitably trained translator when necessary.Quality, Health, Safety, and Security:Adhere to the requirements of the Environment Health and Safety Management System.Follow the Occupational Health and Safety Guidelines and Infection Control Guidelines.Understand and comply with emergency preparedness, fire safety, and code policies/plans.Comply with all OSH and infection control policies, standards, and procedures, cooperating with hospital management to ensure compliance.Work in accordance with documented OSH procedures and specific responsibilities.Be familiar with emergency and evacuation procedures.Report OSH hazards, incidents, near misses, and issues, assisting in preparing risk assessments and incident reports.Follow waste management procedures and policies.Attend applicable OSH/Infection Control training programs, mock drills, and awareness sessions.Use appropriate personal protective equipment and safety systems.

Posted 14 days ago

Job DescriptionTo assist the Anesthesiologist staff; to clean, organize, and to prepare anesthesia and monitoring equipment; and to maintain collaborative relationships with Anesthesiologists, operating room staff, vendors, and other hospital departments.To provides technical support to anesthesiologists and surgical staff under the supervision of the Senior Anesthesia Technology and Specialist Anesthesia.Considering age related needs, performs patient care activities, within the scope of practice. As a member of the anesthesia care team, assists with direct patient care for infant, child, adolescent, adult, and geriatric patient.Working with minimal supervision, daily responsibilities include, but are not limited to the setup, application and assistance of:Non-invasive hemodynamic monitoring.Induction of anesthesia for general/regional & local anesthesiaFibreoptic intubation.Provide cricoid pressure.Insertion of routine & difficult venipuncture.Positioning of patient for surgery.Anesthesia blocks, and emergency C-sections in labor & deliver.Responds to Code Blue, Code Pink, etc. with the anesthesia care team.Prepares and applies patient warming modalities when needed.Assembles anesthesia airway set up. Prepares machine for malignant hyperthermia & latex allergy when needed.Utilizing sterile technique, sets up and assists with placement of invasive monitoring equipment in routine and emergency situations, including: Arterial line, central venous pressure line, PA catheter, cardiac output and other monitoring adjuncts.Assists with obtaining lab specimens and ABG's. Is competent in the use of & quality assurance for Point of Care testing equipment.Coordinates patient monitoring equipment availability with PACU and Critical Care units.Works with perioperative team to facilitate a prompt room turnover.Assembles anesthesia equipment and supplies needed for general/regional/local anesthesia.Assists anesthesia provider with patient preparation, electrode placement, use of ultrasound/nerve stimulator devices, and performs mechanical task of pressing syringe plunger, as directed by the anesthesia provider, to instill medication during regional blocks.Ensuring sterile technique, prepares anesthesia trays and assists with procedures.Removes and appropriately disposes of supplies and equipment following procedures done by the anesthesia provider.Performs cleaning, sterilization and decontamination of all non-disposable anesthesia related items.Considers budget while maintaining sufficient stock, and reviews for outdates, supplies and non-scheduled drugs in the anesthesia workroom, machines, carts, and auxiliary anesthetizing locations.Has understanding of medications commonly used in anesthesia including; purpose, proper storage, generic and proprietary names and labeling requirements.Coordinates with Pharmacy for out of stock drugs.Utilizes working knowledge and operation of all equipment and monitors.Performs routine checkout and upkeep of anesthesia equipment, inspects for damages and sends for repair or troubleshoots as needed.Coordinates with Biomedical Engineering for maintenance and repair of anesthesia equipment and ensures adequate back-up of equipment at all times.Coordinates trial, data collection and recommendations for purchase of new equipment.Works with engineering, maintains record/documentation of equipment maintenance and repairs.Maintains inventory of disposable and non-disposable equipment, including all supplies and initiates replacement using established contract vendors.Maintains & outdates supplies in emergency carts and boxes, such as code blue, malignant hyperthermia, fluid resuscitation/code purple, and fibreoptic/difficult airway.Assures a clean, orderly and functional work environment.Participates in relevant local, regional and national committees.Organizes work to minimize the use of overtime.Identifies and assists in systems improvements for simplification or correction.Consistently demonstrates a professional, supportive attitude.Initiates and supports new ideas and actively assists others.Confronts difficult or conflict situations constructively and seeks appropriate assistance.Actively participates in departmental professional development and mentors anesthesia students.Participates with the assessment of current and future learning needs and development of an annual educational plan.Supports a collaborative labor-management environment.Applies precautions; keeps a safe environment for self and others.Practices customer service standards as defined by the service area, medical center, and specific department.Performs other duties as assigned.Consistently supports compliance, the Principles of Responsibility, and Maintains and protects patient confidentiality.

Posted 14 days ago

Job Description:We are seeking a dynamic Sales Executive with 2–3 years of experience in the UAE homehealthcare market. The ideal candidate will have a proven track record in generating leads,converting clients, and building strong relationships within hospitals, clinics, insurancecompanies, and community groups.Key Responsibilities:• Generate qualified leads and convert them into paying clients• Promote Nordic’s services to hospitals, clinics, insurance providers, corporates, andcommunity groups• Leverage existing networks and local market knowledge to grow the customer base• Coordinate with clinical teams to schedule client assessments and service plans• Maintain accurate CRM records of leads, sales, and client communications• Report regularly on sales performance, client feedback, and market trends• Represent Nordic at healthcare events, expos, and client presentationsRequirements:• 2–3 years of proven sales experience in the UAE home healthcare sector• Strong knowledge of home care services and regulations in the UAE• Fluent in Arabic and English; Hindi speaking is a strong advantage• Demonstrated success in healthcare lead generation and client conversion• Excellent communication, negotiation, and presentation skills• Self-motivated, target-driven, and able to work independently• Valid UAE driving license is preferredWhat We Offer:• Competitive salary + commission• Supportive and professional work environment• Opportunity to work with a respected name in home healthcare• Career development and training opportunities

Posted 14 days ago

Posted 14 days ago

Job DescriptionPerforming all the required duties of Insurance Coordinator (Insurance Approvals) and ' Pharmacy Coding simultaneously.ResponsibilitiesKeep Hospital Information System up to date as per UAE Drug Code. Update for corrections in selling price announced as and when notified by Health Authority.Map the dispensing drugs with Drug Code up to the granular units and updates recommended by Healthy Authority.Provide correct and timely information about the blocked/ deleted / about to be blocked medicines by the regulatory to Pharmacy In-charge.Co-ordinate with Information Technology Department to manage necessary reports·about Drug Code notifications and other updates. To ensure that the reports on Drug Code notifications are received in timely mannerEnsure all the medicines (Inpatient &: Outpatient) are as per Ministry of Health Price and appropriately coded to the Drug Code with respect to formulation, granular unit, and Drug Code price. Medicines with " No Cod es" to be mapped.Find out Pharmacy Benefit Management related issues by coordinating with Front DeskPharmacists and discussing solutions within the Department and/or Finance/Revenue Cycle Management.Make sure the proper validation of approval codes and any other required information in lnsta software.Coordinate with billing team for efficient and smooth flow of required information and coordination with Pharmacy Staff for rectification of the raised queries.Coordinate with Pharmacy and ensuring that approval copy is sent to back office without delay.Assist Pharmacy In charge in taking necessary steps to formalize imported and/ or not listed medicines in Liaison with the Health Authority and for updating Drug Code list with Codes.Liaise with the concerned department of Health Authority and/or Ministry of Health for speedy efficient process of the requested approvals and/ or related requests necessary for Pharmacy Operations.

Posted 15 days ago

Job DescriptionResponsible for the smooth and efficient operation of the Healthcare Facility, including management of the related resources associated with the hospital operations. Provide management oversight for the development of high quality, cost-effective and integrated non- clinical programs within the hospital. Exercise management responsibility over the hospital ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff.ResponsibilitiesIncluding but not limited to the following activities:Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the NMCSH, Dubai.Administer personnel matters related to non- medical staff.Actively participate in JCI accreditation project.Develop, implement and monitor policies and procedures for all non-clinical departments.Ensure staff discipline and decorum.Liaise with Governmental and other bodies to ensure compliance with legal and regulatory requirements.Maintain interface with departmental personnel to ensure adequate space and facilities for patient care and coordination of facilities.Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.Assist in HIS / Intranet portal implementation.Develop and foster effective collaboration between clinical departments, divisions, medical staff leadership and other affiliated services (internal/external) to ensure an integrated approach to providing services, and fulfilling the hospital's clinical and internal & external educational  (CMEs) goals and objectives.Oversee major workforce and resource decisions for the hospital.Develop new business strategies to enhance market share and improve overall performance.Work through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.Attend to system development, quality, fiscal management, compliance and clinical management measures, physician relationships, work culture enhancement, internal communication and consensus-building.Manage clinical employees in accordance with the facility policies utilizing sound principles of practice and fairness.Review clinical employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled (sixth month (new employee)/ annually) for each employee.Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.Optimize resources to maintain facility operations.Function as on-site coordinator for internal/external disasters or other major events.Perform other related duties incidental to the work described herein, as may be assigned or delegated by the Medical Director.Use a uniform format and content for planning documents.Provide a described planned service of the department.Guide the provision of identified services.Address the staff knowledge and skills needed to assess and to meet patient needs.Coordinate and/or integration of services within and with other departments and services.

Posted 15 days ago

Posted 15 days ago

The HVAC Service Operations Manager is responsible for overseeing the daily operations of the HVAC service department. The role involves managing service technicians, scheduling service work, ensuring timely completion of maintenance and repair tasks, maintaining customer satisfaction, and driving operational excellence. The ideal candidate will ensure that all service operations meet company standards for quality, safety, and efficiency.Key Responsibilities:• Oversee daily operations of the HVAC service department.• Ensure proper scheduling of service work, including maintenance, repairs, and emergency calls.• Monitor service requests and prioritize tasks to ensure timely and efficient service delivery.• Ensure compliance with industry standards, company policies, and safety regulations.• Supervise, mentor, and coach a team of HVAC service technicians.• Conduct performance reviews, set individual and team goals, and provide feedback for continuous improvement.• Handle escalated customer service issues and provide prompt resolutions.• Maintain a high level of customer satisfaction by ensuring service excellence and timely communication with clients.• Develop strong relationships with key clients and stakeholders to retain business and enhance service opportunities.• Manage the service department’s budget, including tracking expenses, labor costs, and equipment maintenance.• Maximize profitability by improving efficiency, reducing downtime, and optimizing resource allocation.• Assist in creating pricing strategies for service contracts, repairs, and installations.• Ensure all service work meets quality standards and is compliant with local regulations and safety guidelines.• Conduct regular audits of work performed by technicians to ensure adherence to quality and safety standards.• Manage inventory of parts and equipment required for HVAC service operations.• Coordinate with suppliers for timely delivery of materials and negotiate pricing to optimize costs.• Ensure that all tools, vehicles, and equipment are properly maintained and serviced regularly.

Posted 15 days ago