Jobs in Spa companies, UAE

ABOUT THE ROLEWe’re looking for an organised, proactive and detail-oriented Accounts & Operations Coordinator to support the smooth running of day-to-day business operations.This is a hands-on role within a growing company, covering everything from customer service and logistics to invoicing, inventory, and admin support. You'll play a key role in keeping backend operations running seamlessly, supporting both our wholesale and e- commerce business.KEY RESPONSIBILITIESCustomer Service & Wholesale Support- Respond to customer and wholesale enquiries via email in a timely, professional manner - Coordinate with wholesale partners to send quotes, invoices, and shipping updates- Follow up on orders, payments, and client requestsLogistics & Documentation- Handle order dispatch and courier bookings (primarily via Quipup / DHL)- Prepare accurate shipping documents including invoices, packing lists, and customs paperwork to importing- Manage import documentation, import attestation, and follow up with freight and customs partners ensuing best shipping ratesAccounting & Finance- Create and manage sales invoices and quotes- Support bank reconciliations, track incoming payments, and manage accounts payable/receivable- Support bookkeeping and monthly closing in XeroInventory & Fulfilment- Maintain accurate inventory records across Shopify, warehouse, and Xero- Pack and fulfil online orders as needed, including updating order status in Shopify- Assist with inventory transfers and reconciliations between systems- Stock control management, forecasting inventory and creating order as needed to ensure we maintain optimal stock levelsShopify & Product Admin- Support with updating products, imagery, SKUs, and availability in Shopify - Monitor product fulfilment and customer order updates- Assist the team with product-related tasks and website improvementsGovernment Portals & Compliance- Submit and update product/import details on government platforms such as: - Montaji (CPIP / CPRE)- EDAS- FTA (Federal Tax Authority)- Ensure accurate, timely submissions for regulatory complianceBrand Profitability Tracking- Maintain and update the Brand Profitability Tracker to monitor: - RRP vs cost price per brand- Shipping and import fees- Landed unit costs- True margin and profit by product/brand- Provide monthly updates and flag shifts in margin or profitability to the leadership teamWHO YOU ARE- Highly organised, efficient, and detail-focused- Confident communicator with excellent written English- Able to manage multiple responsibilities with minimal supervision - Comfortable working with numbers and structured documentation - Practical, resourceful, and solution-orientedLOCATION & WORKING CONDITIONS- Based in Abu Dhabi, 15 minutes from the city- Full-time role, 5.5 days per week (Monday Fri 10-6pm. Saturday half-day 11-3pm) - Includes 25 days of annual leave- Visa and health insurance provided

Posted 6 days ago

The Graphic Designer will be responsible for creating visually appealing designs for both digital and print media. This role involves working closely with the marketing and creative teams to deliver design solutions that align with the company’s brand identity. The ideal candidate should be a creative and detail-oriented designer with a passion for visual storytelling, branding, and design trends.The ideal candidate will have a natural eye for design and a drive to inspire dynamic ideas that connect with all types of audiences.Responsibilities:Digital GraphicsSocial Media Posts: Instagram, Facebook, LinkedIn, Twitter posts and storiesInfographics: Visual representations of data, processes, or conceptsAnimated GIFs: For use on social platforms, websites, or emailsBanner Ads: Display ads for digital marketing campaignsPrint MaterialsFlyers & Brochures: Promotional materials for events, products, or servicesBusiness Cards: Customized card designs for brand identityPosters & Banners: Large-scale prints for events or store displaysBillboards: Eye-catching and impactful designs for large-scale outdoor advertisingCatalogs & Magazines: Design layouts, typography, and image placement for printed publicationsVideos & AnimationExplainer Videos: Animated or motion graphics videos that explain a product or serviceVideo Ads: Short promotional videos for social media or websitesEvent & Marketing CollateralEvent Invitations: E-vites or print invitations for corporate events or product launchesEvent Signage: Directional signs, banners, and posters for events or trade showsSwag & Merchandise: Designing branded merchandise such as T-shirts, mugs, or tote bags

Posted 2 months ago

Company Profile:The House of Enspa was created in 2002 as a movement for women to empower themselves through inner beauty and to just BE beautiful. We are constantly working on customer centricity. We put the voice of our customers to work for us. Word of mouth means a lot to us. Always at the top of our game current and bringing in innovative and new offerings and trends. As a result, we are winners and tremendously thriving - the bestselling in what we do. Our customers love it, and we have a huge fan club - they are amazed by us and won't go anywhere else. This doesn't mean we ever rest- always on our toes and at the forefront of our minds is the belief that our competition is better than us.The Role:We are currently looking to hire a highly skilled Massage Therapist. The ideal candidate is required to be an expert in providing professional services to the clients such as manicure, pedicure, waxing, massage, conducting skin analyses, giving treatments to the clients as per company standards. To be successful in this role, the candidate should have experience with beauty therapies and good knowledge of skin and body care products. The Therapist will be promoting customer loyalty through performing all services immaculately as per company SOPs. The goal of a therapist is to achieve the highest client satisfaction and retention rates and the service and retail targets that have been set.Responsibilities:· Perform all treatments immaculately as per company SOPs.· Have the ability and drive to learn additional treatments and perform them as per company SOPs.· Upsell services and retail products to clients.· Mentor new joiners.· Be open minded and learn all services and knowledge during training.· Maintain tools and equipment’s to company and hygiene standards and report immediately any defect.· Prepare and clean up station before and after each client as per standard set manual.· Identify contraindications for any treatment and report it to Receptionist.· Advice clients on home-care maintenance product for sale.· Keep updating product knowledge.· Follow daily duties as per roster.· Relay any issue to most senior person in the spa (i.e.: contraindications, complaints, etc...)· Communicate with the client in a professional manner.· Check for client’s feedback after treatment.· Attend all monthly staff meeting & Spa Briefings even when off.· Help at the end of the day with the cleaning routine.

Posted 2 months ago

Job ScopeThe role of Front of House is to ensure the client receives a warm welcome and that service runs smoothly and delivers an experience to all Naya clients. The Front of House is also responsible for making sure the studio is profitable, in line with the objectives set by the management team.Our studio is located in the heart of Motor City .DESCRIPTION of JOB DUTIES1. Greets and services members at the reception in a friendly and professional manner2. Responds attentively and promptly to member needs3. Initiates, develops and maintains positive relationships with all members and guests, knowing by name as many members as possible4. Interacts with members and guest on a continuous basis to obtain feedback about their experience in Naya; utilize feedback to recognize outstanding instructor service performance and improve service delivery emphasizes.5. Addressing service failures or potential service failures and developing innovative ways to exceed member expectations.6. Answers phone calls in a timely and professional manner7. Anticipates existing client & walk in needs and interests and recommend packages, products and services appropriately8. Schedules members accurately for programs and services accordingly9. Responds appropriately to questions and messages regarding member accounts10. Provide services that are above and beyond for customer satisfaction and retention11. Elevate the culture of service through outreach initiatives. Contact clients via phone, email and in studio conversations, building relationships and engaging members within their areas of interest. All service conversations and appointments should be appropriately tracked in.12. Articulate extensive knowledge of package, products, services, policies and procedures, current studio events.13. Handling of retail stock management and timely communication with retail suppliers.

Posted 5 months ago

Company Profile: The House of Enspa was created in 2002 as a movement for women to empower themselves through inner beauty and to just BE beautiful. We are constantly working on customer centricity. We put the voice of our customers to work for us. Word of mouth means a lot to us. Always at the top of our game current and bringing in innovative and new offerings and trends. As a result, we are winners and tremendously thriving - the bestselling in what we do. Our customers love it, and we have a huge fan club - they are amazed by us and won't go anywhere else. This doesn't mean we ever rest- always on our toes and at the forefront of our minds is the belief that our competition is better than us.The Role: We are currently looking to hire a highly qualified and motivated Branch Manager to manage one or more of our locations. At the highest level, you will be responsible for taking full P&L ownership of the location(s) under your management, and maximizing customer satisfaction, employee wellbeing, and commercial performance. Responsibilities:Provide strong and positive leadership to all service professionals within your location(s).Develop a thorough understanding of operating processes and ensure adherence to SOPs. Manage service delivery and customer experience to ensure the highest levels of quality, hygiene, and customer satisfaction.Drive location sales and manage costs in line with budgets.Manage inventory of locations to ensure availability of stocks and prevent stock variance/missed opportunities.Develop and maintain expertise of spa/salon computer systems, and ensure staff are well versed in systems.Work towards team targets and show initiatives in achieving them.Contribute to the sales of your location. Work with training department to coordinate training of staff.Ensure all customer complaints are dealt with swiftly, and effective remedial action (e.g. coaching, training, treatment resolution) is taken to manage customer relations and staff performance.Maintain cleanliness of spas/salons by managing cleaning schedules and performanceConduct trainings for new staff as well as refresher and new skill training for all.Ensure excellent delivery of training programs as per SOPs.Conduct assessments of technicians and salon staff, to identify and address skills gaps. Maintain & organize records for future reference.

Posted 5 months ago

1. Greets and services members at the reception in a friendly and professional manner2. Responds attentively and promptly to member needs3. Initiates, develops and maintains positive relationships with all members and guests, knowing by name as many members as possible4. Interacts with members and guest on a continuous basis to obtain feedback about their experience in Naya; utilize feedback to recognize outstanding instructor service performance and improve service delivery emphasizes.5. Addressing service failures or potential service failures and developing innovative ways to exceed member expectations.6. Answers phone calls in a timely and professional manner7. Anticipates existing client & walk in needs and interests and recommend packages, products and services appropriately8. Schedules members accurately for programs and services accordingly9. Responds appropriately to questions and messages regarding member accounts10. Provide services that are above and beyond for customer satisfaction and retention11. Elevate the culture of service through outreach initiatives. Contact clients via phone, email and in studio conversations, building relationships and engaging members within their areas of interest. All service conversations and appointments should be appropriately tracked in.12. Articulate extensive knowledge of package, products, services, policies and procedures, current studio events.13. Handling of retail stock management and timely communication with retail suppliers.

Posted 5 months ago

Job Profile: Therapist HOUSE OF ENSPA - Dubai, United Arab Emirates Company Profile: The House of Enspa was created in 2002 as a movement for women to empower themselves through inner beauty and to just BE beautiful. We are constantly working on customer centricity. We put the voice of our customers to work for us. Word of mouth means a lot to us. Always at the top of our game current and bringing in innovative and new offerings and trends. As a result, we are winners and tremendously thriving - the bestselling in what we do. Our customers love it, and we have a huge fan club - they are amazed by us and won't go anywhere else. This doesn't mean we ever rest- always on our toes and at the forefront of our minds is the belief that our competition is better than us. The Role: We are currently looking to hire a highly skilled Therapist. The ideal candidate is required to be an expert in providing professional services to the clients such as manicure, pedicure, waxing, massage, conducting skin analyses, giving treatments to the clients as per company standards. To be successful in this role, the candidate should have experience with beauty therapies and good knowledge of skin and body care products. The Therapist will be promoting customer loyalty through performing all services immaculately as per company SOPs. The goal of a therapist is to achieve the highest client satisfaction and retention rates and the service and retail targets that have been set. Responsibilities:Perform all treatments immaculately as per company SOPs.Have the ability and drive to learn additional treatments and perform them as per company SOPs.Upsell services and retail products to clients.Mentor new joiners.Be open minded and learn all services and knowledge during training. Maintain tools and equipment’s to company and hygiene standards and report immediately any defect.Prepare and clean up station before and after each client as per standard set manual.Identify contraindications for any treatment and report it to Receptionist.Advice clients on home-care maintenance product for sale.Keep updating product knowledge.Follow daily duties as per roster.Relay any issue to most senior person in the spa (i.e.: contraindications, complaints, etc...)Communicate with the client in a professional manner.Check for client’s feedback after treatment.Attend all monthly staff meeting & Spa Briefings even when off.Help at the end of the day with the cleaning routine.

Posted 5 months ago