Receive/ Handle purchase request from other departmentEnsure all signatures/ documentations are accuratePrepare the request for quotation and distribute to SuppliersCompare prices, terms of payment and expected delivery dates proposed by suppliersNegotiate prices/ delivery/ terms of payment and other terms with suppliesPrepare technical/ commercial evaluation and pass them for approvalTrack purchase from order placement until it arrives in hand of stakeholderKeep track purchase historyEnsure deliveries on timeVerify deliveries meet all specifications and end-users are satisfy.Notify appropriates department of the placement orders after issuing purchase orderDetermine cause of any delaysRequest samples from suppliers for stakeholder approvalObtain management approvalsPrepare draft contracts and send to Purchase manager for approvalPerform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this positionUnderstand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the policy on Fire, Hygiene, Health & SafetyAny other duties, which may be assigned to you from time to time as directed by the Supervisor or Manager

· Assist guests by the pool and ensure that guests abide to the safety rules of the pool (i.e. pool diving, etc.)· Handing towels and mattresses to the guest by the pool· Update the weather board and the pool conditions on the board on a daily basis· Clean the pool on a daily basis to ensure it is safe and clean for guest’s use· Inform supervisor and manager two months prior to license expiry· Fill the daily checklist for opening and closing and document them well· Ensure that all equipment’s are in good condition and report any defect to supervisor or manager· Reports all operational matters to Recreation Supervisor or Manager· Follows all departmental operations procedures· Adheres to resort rules and regulations as well as policy and procedures· Maintain appropriate standards of conduct, dress, hygiene, uniform appearance and professionalism at all times· To undertake ongoing training in first aid, fire suppression and other such courses as deemed necessary by the Al Forsan· Follow company policies and procedures, demonstrate efficient teamwork and contribute to the success of the Al Forsan International Sports Resort· To perform other duties that management may from time to time reasonably require

The General Manager/Operations Manager will be responsible for setting up and managing the equine hospital from inception to operational excellence. This includes overseeing the procurement of medical equipment, designing the facility layout, hiring and training staff, and ensuring the hospital runs efficiently and effectively. The ideal candidate will have a strong background in equine healthcare, hospital management, and operations, with a proven track record of successfully launching and managing similar facilities.Key Responsibilities:Hospital Setup and Planning:Lead the planning and execution of the equine hospital setup, including facility design, layout, and infrastructure.Collaborate with architects, contractors, and consultants to ensure the facility meets all regulatory and operational requirements.Develop and implement a comprehensive project plan, including timelines, budgets, and resource allocation.Procurement and Equipment Management:Identify and procure high-quality medical equipment, tools, and supplies necessary for equine healthcare.Evaluate and select reputable brands and suppliers for medical equipment, ensuring cost-effectiveness and compliance with industry standards.Establish relationships with vendors and negotiate contracts for equipment and supplies.Operational Management:Develop and implement standard operating procedures (SOPs) for the hospital’s day-to-day operations.Oversee the recruitment, training, and management of hospital staff, including veterinarians, technicians, and administrative personnel.Ensure the hospital complies with all local, national, and international regulations and standards for equine healthcare.Financial Management:Prepare and manage the hospital’s budget, ensuring financial sustainability and cost control.Monitor expenses, revenue, and profitability, and provide regular financial reports to senior management.Identify opportunities for revenue growth and cost savings.Quality Assurance and Patient Care:Ensure the highest standards of equine care and patient safety are maintained at all times.Implement quality assurance programs to monitor and improve hospital services.Address and resolve any operational or patient care issues promptly.Stakeholder Engagement:Build and maintain strong relationships with clients, veterinarians, suppliers, and other stakeholders.Represent the hospital at industry events, conferences, and networking opportunities.Promote the hospital’s services and reputation within the equine community.

Conduct professional shooting lessons and training sessions for individuals and groups.Ensure the highest level of safety and adherence to all firearms handling and operational protocols.Assist guests in selecting appropriate firearms and ammunition based on their skill levels and preferences.Provide clear and engaging instruction on shooting techniques, firearm handling, maintenance, and range etiquette.Monitor and enforce range rules, ensuring a safe and enjoyable experience for all guests.Conduct safety briefings and assess the skill levels of participants before training.Maintain and inspect firearms, ammunition, and shooting equipment to ensure they are in proper working condition.Assist in organizing shooting events, competitions, and corporate activities.Stay updated on the latest safety regulations, training techniques, and firearm advancements.Work closely with the Shooting Range Manager and other team members to ensure smooth daily operations.

Position: Application Technical Support Department: IT Reports to: IT Manager Responsible for: All Alforsan EntitiesRole Overview:Report directly to the IT Manager, Application Technical Support, responsible for customizing and supporting the company’s business applications and web applications for all Al Forsan entities.Conditions of Work:Duties are carried out throughout all Alforsan Holding and its subsidiaries.Duties & Responsibilities:Providing L2 support services software for an organization’s employeesTechnical Support for ERP-Dynamics 365 FO, CRM, POS systemsExpertise in report development in ERP D365 system, BI report development, Power Platform, data export, and importProficient in mobile apps and web applicationsTechnical experience in NET, ADO Net, X++, D365 workflow, Visual Studio, SQL Server, JavaScriptKnowledge in managing Azure / AWS serverRequired to co-ordinate with vendors, support, implement, and train internal usersProviding first-level support to users and managing ERP applications up and runningMaintaining existing software and hardware and upgradingFollow company policies and procedures, demonstrate efficient teamwork, and contribute to the success of the Al Forsan International Sports ResortTo maintain the highest standard of conduct, professionalism, uniform, appearance, and hygieneTo perform other duties that management may from time to time reasonably require.

Job SummaryReports directly to the Maintenance Manager, the MEP Engineer collaborates with architects, construction teams, and other professionals to integrate these critical systems seamlessly into the building’s design. They also consider energy efficiency and sustainability, aiming to minimize energy consumption and environmental impact.Conditions of WorkWhile main duties are predominately carried out in the Al Forsan Premises, work will be mainly outdoors onsite & often offsite during tournaments and events.Main duties & responsibilitiesResponsible for ensuring that reactive, preventive, and day-to-day maintenance activities are carried out.Responsible for ensuring that all mechanical, electrical and plant systems and equipment are always in excellent working order, operating safely and efficientlyTo provide Engineering support to all the departments where required or as requested by the Top ManagementResponsible for conducting annual Engineering audits and for ensuring that results are disseminated to all concerned parties in the resort and follow up on implementation of any corrective action.Responsible for evaluating the Annual Engineering Self Audits and follow up on implementation of any corrective action.Overviews all MEP engineering efforts and activities of Al Forsan GroupReview engineering operations of the Resort on a regular basis by analyzing the engineering reports; liaise regularly with the Top ManagementEnsures that Engineering standards and policies are implemented throughout Resort and continually improves and makes recommendations for the upgrade of these standards.Establishing energy reduction objectives and maintaining records and regular reporting of performance against such objectives.Ensures awareness and full understanding of energy management within the resort by arranging and/or conducting regular education and training programs on energy conservation and matters related to the efficient operation of the equipment in a cost-effective manner.Responsible for ensuring that there is adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures.Responsible for ensuring that any tests and inspections required by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed.Responsible for fulfillment of all compliance requirements.Responsible for ensuring that all safety and contingency procedures in Al Forsan are fully understood by all associates and that associates are adequately trained to handle emergencies.Drives implementation of government Life Safety procedures ensuring the perfect functional condition of all fire alarm systems, fire prevention and firefighting equipment, to also ensure frequent inspections are carried out.Ensures the effective and safe operation of all mechanical and electrical systems and equipment by implementing and managing a preventive maintenance programResponsible for closely monitoring the physical condition of all equipment in the resort and their responsibility by conducting continual inspections.Responsible for ensuring that preventive maintenance schedules are in operation and regularly upgraded.Advises the Top Management in all aspects of engineering-related matters, environmental control, operational efficiently and safety standards of Al Forsan.Ensures that the systems which are in place throughout the property are capable of handling the day-to-day requests quickly and efficiently.Is responsible for the preparation and timely/ efficient submission of accurate operational reports. Review the monthly Fire Prevention Checklist and Red Flag items to ensure that any reported problems are corrected.Is responsible for engaging outside contractors and for monitoring the standard of work carried out by such parties to ensure that it meets the agreed quality at all times.Assists in the supervision of the supply of inventory necessary for optimal and cost-effective operating efficiency and liaises, if necessary, with purchasing and suppliers to ensure provision of quality engineering supplies at most competitive prices.Responsible for ensuring that Al Forsan maintains its Istifaa compliance.GENERALKeeps abreast with developments and engineering technology advancements and makes appropriate recommendations to the Maintenance Manager and Head of Property Management.Coaches, counsels, disciplines and develops subordinates.Ensures that associates are selected, trained, evaluated and rewardedIs fully conversant with all aspects and health and safety, fire and emergency procedures.Is responsible for ensuring that all activities within Al Forsan are carried out honestly, ethically and within the parameters established by the local laws in the respective countries.Maintains the highest level of professionalism and integrity at all times, whether in appearance or in dealing with others.

Position: CAD DesignerDepartment: Property ManagementReports to: Project SpecialistResponsible for: End-to-end design and construction process.Role overviewThe CAD Designer will be responsible for overseeing the end-to-end design and construction process, ensuring seamless communication and coordination among interior designers, engineers, and contractors. This role requires a highly collaborative individual who can handle the contractor tender process, manage approvals, oversee timelines, and ensure project implementation aligns with design specifications. The ideal candidate will have strong conceptual design skills, proficiency in CAD drafting, and experience translating operational requirements into clear design solutions.Conditions of workFTEDuties & ResponsibilitiesDesign & Documentation:· Conceptualise and develop innovative interior and architectural designs.· Translate operational requirements into clear design language, including writing Scopes of Work (SoW).· Produce detailed CAD drawings and technical documentation.· Prepare basic construction tender packages, including drawings, specifications, and supporting documents.Project & Contractor Coordination:· Support the contractor tender process, ensuring alignment with project requirements.· Assist in reviewing contractor submissions, bids, and shop drawings for accuracy and feasibility.· Ensure on-site design implementation, identifying and recommending solutions for any issues that arise.· Coordinate with client-appointed subcontractors and suppliers to maintain design intent.Approval & Timeline Oversight:· Assist in managing the approval process with consultants and regulatory bodies.· Monitor contractor timelines to support timely project completion.· Coordinate material procurement and ensure timely site deliveries.· Arrange samples and mockups as required from contractors.Communication & Coordination:· Facilitate effective communication between designers, engineers, consultants, and contractors.· Act as a key liaison to ensure design specifications and quality standards are upheld.· Provide regular progress updates and reports to the Project Specialist.Work Schedule: Full-time, including weekends and on-call rotations as required.

About Us:Al Forsan is a leading organization dedicated to excellence in equine care and services. We are embarking on an exciting new project to establish a state-of-the-art equine hospital. This facility will provide top-tier medical care for horses, incorporating cutting-edge technology and best practices in veterinary medicine. We are seeking a dynamic and experienced General Manager/Operations Manager to lead this initiative from the ground up.Job Overview:The General Manager/Operations Manager will be responsible for setting up and managing the equine hospital from inception to operational excellence. This includes overseeing the procurement of medical equipment, designing the facility layout, hiring and training staff, and ensuring the hospital runs efficiently and effectively. The ideal candidate will have a strong background in equine healthcare, hospital management, and operations, with a proven track record of successfully launching and managing similar facilities.Key Responsibilities:Hospital Setup and Planning:Lead the planning and execution of the equine hospital setup, including facility design, layout, and infrastructure.Collaborate with architects, contractors, and consultants to ensure the facility meets all regulatory and operational requirements.Develop and implement a comprehensive project plan, including timelines, budgets, and resource allocation.Procurement and Equipment Management:Identify and procure high-quality medical equipment, tools, and supplies necessary for equine healthcare.Evaluate and select reputable brands and suppliers for medical equipment, ensuring cost-effectiveness and compliance with industry standards.Establish relationships with vendors and negotiate contracts for equipment and supplies.Operational Management:Develop and implement standard operating procedures (SOPs) for the hospital’s day-to-day operations.Oversee the recruitment, training, and management of hospital staff, including veterinarians, technicians, and administrative personnel.Ensure the hospital complies with all local, national, and international regulations and standards for equine healthcare.Financial Management:Prepare and manage the hospital’s budget, ensuring financial sustainability and cost control.Monitor expenses, revenue, and profitability, and provide regular financial reports to senior management.Identify opportunities for revenue growth and cost savings.Quality Assurance and Patient Care:Ensure the highest standards of equine care and patient safety are maintained at all times.Implement quality assurance programs to monitor and improve hospital services.Address and resolve any operational or patient care issues promptly.Stakeholder Engagement:Build and maintain strong relationships with clients, veterinarians, suppliers, and other stakeholders.Represent the hospital at industry events, conferences, and networking opportunities.Promote the hospital’s services and reputation within the equine community.

Position : Brand Experience Supervisor Department : Marketing, Brand, Sales, Events and Brand Experience Reports to : Brand Experience ManagerResponsible for : Overseeing the – Brand Experience Officers Role overviewThe Brand Experience Supervisor is responsible for all the brand experience officers which entails the end-to-end journey of every customer internally and externally. Your role will include but not limited to, overseeing the entry of daily revenue including receiving of cash or credit card collection and posting in the POS from the staff, as well as ensuring the staff provide professional and qualitative service orientated focus to our guests, ensuring their visit to Al Forsan is a memorable experience.In this role, you should be an excellent communicator who can stay positive when facing difficult situations especially when conflicts and complaints arise as you will be part of the decision-making process. You should be reliable and guest-oriented, serve as a primary point of contact for our staff and guests ensuring the entire customer journey is world class. Conditions of workWhile main duties are predominately carried out in the Resort Sports Outlets, work may be required in other areas of the property.Duties & ResponsibilitiesOffer consistent professional, friendly, warm and engaging service to staff and guests alikeEnsure yourself and your staff, give a warm welcome and register guests in accordance with the SOPsEnsure yourself and your Staff, Bid farewell and invite guests for future visits in accordance with the established standardsEnsure staff, Achieve memberships target as assignedIn charge of walk-in guests and responsible for day-to-day guests’ issuesEnsure staff are Collecting payments cash or cards for membership fees cooperate with other departments if required such as F & B, Accounting, etc.Ensure that the Guest Service Desk is manned, operationally prepared and always stocked in order to be available for guests as a point of contactMaintain the privacy of all guests by ensuring that no details of the guests are disclosedDemonstrate a complete understanding of the resort’s policies and procedures and service standards and have full knowledge of the resort’s facilities, products and services, offers, amenities, events, etc.Address complaints and go the extra mile to make sure our guests are satisfied where needed escalate to Duty supervisorsAnticipate guest needs and build rapport with them, responding quickly and efficiently to guest concernsEnsure compliance with health and quality standardsContributing to the development of guests’ satisfaction programsComing up with concepts to ensure staffs work life balance is maximised, Communicate with guests in-person or via phone or email, follow-up to ensure that each query or complaint until it’s been resolved to their satisfaction Any other Ad Hoc duties that maybe assigned by management from time to timeConducts all the above in accordance with the resort’s policyPunctually attend assigned duties (should be available at the duty site 10 minutes before the time).Present a clean and tidy appearance in accordance with the dress code and resort’s grooming standards and ensure staff follow the grooming standards, Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.Having updated knowledge of the products, services and promotions provided by the resort various opening hours and other relevant information of the facility.Take necessary form and documentation on guests registering for membership including briefing members of the terms and benefitsEnsure staff, Compute bill, collect payment and post in the POS system. Compute proper change to all foreign currency accepted for settlement.Report all incidents, accidents and guest complaints to the your line manager and in briefings.Ensure staff, Reconcile signed credit card slips with batch transmission report. Ensure the sum of monies collected tallies with the amount show on remittance envelopes.Ensure staff, Manage documenting rebate or refund for proper approval process.Ensure Staff, Provide collection overages and shortages with proper approval and explanation.Proper control and issue of wrist bands, gift cards & promotion cards issued by the resort.Ensure Staff, Adhere to safety and precautionary measures while handling and depositing of cash and credit sales.Ensure staff Complete cashiers audit checklist.Maintain appropriate standards of conduct, dress, hygiene, uniform appearance and professionalism at all timesTo undertake ongoing training in first aid, fire suppression and other such courses as deemed necessary by the Al Forsan.Follow company policies and procedures, demonstrate efficient teamwork and contribute to the success of the Al Forsan International Sports ResortTo perform other duties that management may from time to time reasonably require, Assisting events with any usherer or guest relations work required to ensure Al Forsan is always seen in a professional world class manner.Work with your line manager to drive staff and bring a new positive environment to the staff and guests Working with the HOD on any requests set forth for the division,

Duties & ResponsibilitiesProvide professional, friendly service and ensure guest satisfaction.Register and bid farewell to guests per SOPs.Achieve membership targets and manage walk-in guests.Collect payments and coordinate with relevant departments.Maintain a well-stocked and operational Guest Service Desk.Safeguard guest privacy and uphold resort policies.Address complaints, anticipate needs, and build guest rapport.Ensure compliance with health, safety, and quality standards.Stay informed about resort services, offers, and promotions.Process membership registrations and transactions accurately.Report incidents, manage refunds, and reconcile payments.Control wristbands, gift cards, and promotional materials.Follow safety protocols and professional conduct standards.Assist with events and guest relations to uphold resort reputation.Perform additional duties as assigned by management.

Senior Riding Instructor Duties:Coordinate stable cleaners/grooms and liaise with the vet for horse health.Plan lessons, track progress, and provide Dressage/Show Jumping instruction.Assist riders with equipment, performance, and form issues.Recommend competition readiness and coach at events.Ensure facility safety, report incidents, and maintain professional standards.Support team performance management and follow company policies.Assistant Riding Academy Duties:Oversee riding school operations and ensure high standards of quality and safety.Report incidents, update policies, and supervise team performance.Recruit and train staff, plan events, and manage horse care and facilities.Procure supplies, maintain grounds, and ensure proper setup of arenas and equipment.

Duties & Responsibilities:Sales:Collaborate with management to enhance product quality and develop sales business plans, budgets, and strategies to meet business objectives.Motivate and coach the sales team to optimize revenue across key areas (Food & Beverage, Equestrian, Shooting, Water Sports, Karting, etc.).Identify new business partners and opportunities to drive growth and strengthen Al Forsan’s market positioning.Prepare and manage department budgets, sales reports, forecasts, and long-term strategic plans.Recruit, train, and supervise sales and marketing personnel.Build and maintain key accounts through client engagement, industry events, and trade shows.Develop and implement sales programs to maximize revenue and achieve company goals.Drive new event revenue and secure sponsorship deals to boost overall resort profitability.Perform any additional duties as assigned.Membership/Loyalty:Support the development and execution of membership/loyalty plans, retention strategies, and member events.Build strong relationships with members to encourage referrals and meet enrolment targets.Maintain an accurate database of members and prospects for effective communication and promotions.Represent Al Forsan in community activities to raise awareness and attract potential members.Assist in organizing and hosting member events to enhance engagement and retention.Support HOD in managing VVIP member and guest visits.

Strategic Responsibilities:Develop and implement communication strategies aligned with Al Forsan’s strategic goals.Assist in budgeting, policy-setting, and optimizing external partnerships.Oversee crisis communication planning and spokesperson training.Leverage emerging media for outreach and engagement.Operational Responsibilities:Build and maintain relationships with government and semi-government entities.Manage internal and external communications, including digital and print media.Ensure active social media presence and brand engagement.Oversee Corporate Social Responsibility (CSR) communications and crisis communication protocols.Lead and manage various communication functions, including media production and internal communications.Create, proofread, and ensure the accuracy of all content in English and Arabic.Manage partnerships and stakeholder relationships.Corporate & Organizational Responsibilities:Ensure compliance with policies and procedures.Contribute to reporting, performance evaluations, and quality control.Support change management and technology-driven improvements.Engage in professional development and continuous learning.