Develop and implement innovative sales strategies tailored to the leisure segment, focusing on high-impact marketing campaigns to attract new clients.Cultivate and maintain strong relationships with key accounts, ensuring exceptional customer service and tailored solutions that meet client needs.Conduct market research to identify emerging trends and opportunities, using data analytics to inform decision-making and enhance sales performance.Collaborate with cross-functional teams, including marketing and operations, to align sales initiatives with overall business objectives and enhance service delivery.Monitor and analyze sales metrics, preparing detailed reports and forecasts to present to senior management for strategic planning.Negotiate contracts and agreements with clients, ensuring favorable terms that maximize revenue while maintaining client satisfaction.Organize and participate in industry events, trade shows, and networking opportunities to raise brand awareness and generate leads.Stay updated on industry developments and competitor activities, adapting sales strategies to maintain a competitive edge in the leisure market.

Oversee daily reservation operations, ensuring accuracy and efficiency in booking processes to enhance guest experience.Manage and train a team of reservation agents, providing guidance on best practices for customer service and booking procedures.Analyze reservation data and trends to optimize pricing strategies and maximize revenue for the hotel.Collaborate with sales and marketing teams to create promotional packages that attract guests and improve occupancy rates.Develop and implement standard operating procedures for reservations to maintain consistency and quality in service.Handle complex customer inquiries and resolve booking issues promptly to ensure guest satisfaction.Monitor and manage overbooking situations, ensuring appropriate communication with guests and staff.Utilize reservation software efficiently, ensuring all team members are adequately trained and utilizing the system to its full potential.Prepare regular reports on reservation statistics and forecasts to assist management in decision-making.Maintain relationships with travel agents and corporate clients to encourage repeat business and foster loyalty.

Oversee daily restaurant operations, ensuring a seamless dining experience that reflects authentic Indian cuisine and culture.Manage inventory and procurement of specialty ingredients, maintaining quality and authenticity while optimizing costs.Recruit, train, and mentor staff to create a knowledgeable team capable of delivering exceptional customer service.Design and implement promotional strategies to attract diverse clientele, enhancing the restaurant's visibility in the community.Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both staff and guests.Monitor customer feedback and reviews, making adjustments to menu offerings and service practices as needed.Cultivate business friendly relationships with guests for better serving and long term partnership .Lead team meetings to foster collaboration and address challenges, ensuring alignment with the restaurant's vision.