Roles & Responsibilities
Manages onboarding process of Corporate (all grade and All MD/DD/HD – GM & CEO) from the acceptance of the offer to the allocation of the desk and UAE travel help desk besides communication management of HQ.
Travel Desk Management:
· Follow up and support travel arrangements and related operations within the systems and procedures,
· Manage travel requests of Owner’s business trips,
· Fare sheet (monthly submission at Oracle and BUHR): Monthly fares update at oracle for non-management leave passage
· Responsible from Online Booking Tool Management implementation in the group.
· Come up with programs and policies for online booking tool and corporate travel.
· Build and maintain a relationship with vendors and agencies globally.
· Work collaboratively with Corporate Procurement Team, negotiate rates and contracts with travel service providers.
· Follow up and update related company policies while ensuring that all services provided comply with all travel procedures.
· TMC invoices submission to Finance fortnightly along with Sec. approval (Board)
Onboarding & Visa Management:
· Onboarding Corporate all grade and All MD/DD/HD - GM N& CEO; Welcome Email/call, Docs attestation, Visa, Ticket, hotel, transfers, medical, biometrics, insurance, desk arrangement, IT Asset, Induction, visa stamping,
· Manages business visa requirements.
· Access Approval/ PIC - DMCC
· Manage Relocation - MD/DD/HD - GM & CEO: Arrange survey of relocation agency at New joiner or exit employee (in case of retirement) and coordination with relocation agency and new joiner/exit employee end to end
· Attestation - DC/MC/BC: Document attestation of New joiner (degree, birth certificate, marriage certificate etc. inside and outside country
· Support to teams during their leave (Business Visa, Family visa, MRR, Driver Rostering, Off Boarding)
· Manage Escalations from suppliers (Payment/SSC/Invoices/LPO etc.)
Admin Management:
· Responsible from tele-communication activities of Corporate.
SPOC with Etisalat and Du. Responsible for all landline connections/deletions and payments besides resolving service issues/complaints for voice lines and payments.
Key Performance Indicators
· Onboarding experience, UAE Lwas & Regulations knowledge
· Travel background including knowhow of external suppliers; Flight Companies, Hotels etc.
Desired Candidate Profile
· 5 – 10 years of HR & Admin management experience.
· Relevant education level in HR/facility Management/Business Administration or similar
· Behavioral:
1. Relationship Management
2. Problem solving
3. Customer Oriented
4. Planning and Organizing skills
5. Ownership and Result Orientation
6. Good communication (Verbal and Written)
7. Negotiation skills
· Technical:
1. Understanding of employment laws, rules, regulations and policies
2. Experience in multi task management
Skills:
· Collaborative team player.
· Result-oriented, pragmatic hands-on approach, and can-do approach.
· Fluent in English, and Arabic is an advantage.
. Proficient in MS Office (Word/Excel/PowerPoint).