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Industry Networks FZC

Industry Networks FZC

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for a proficient & keen Telephone Research Associate to join their growing Research Team.Who are we?· We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.· We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!· We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.· We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.· We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.You will be responsible for:1.Conducting primary and secondary research to resolve information requests raised by customers2. Handling live chats initiated by the customers3. Identify areas of improvement to achieve data quality.4. Evaluating the data and making recommendations/suggestions required to improve the quality of data received.5. Participate in taking new initiatives in alignment with business requirements.6. Building relationships within the industry to streamline project intelligence gathering and to identify projects in the earliestpossible stages.7. Gathering data from online and other sources.8. Understanding customer requirements and presenting appropriate solutions9. Taking overall ownership of customer complaints and queries, and proactively following them through to timely resolution10. Reporting any issues with BNC products & services to the appropriate department and tracking their resolution11. Participating in AIR feature testing prior to roll-out12. Ensuring detailed logs of all interactions with customers are recorded13. Proactively engaging with customers and the industry to build professional relationships

Posted 24 days ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for an IT Administrator for its IT Team.Who are we?· We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.· We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!· We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.· We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.· We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.In this role, you will be responsible for:Supporting the IT infrastructure of the organization to ensure the constant availability, efficiency and security, and stability of IT systems.You are required to follow the direction of your immediate Supervisor and operate in accordance with the Company’s policies, standards, and procedures, which form the organization’s quality management system.The operational responsibilities of this position are:1. Responding to technical issues from customers, end-users of computers, and software applications2. Setting up and installing new hardware and software for employees3. Managing different Server and PC Operating Systems ( Windows 7/8 and 10 and Windows server 2008, 2012, 2016)4. Conduct User on-boarding /off-boarding process5. Perform maintenance updates on OS and applications6. Diagnosing and fixing network problems and hardware or software faults7. Maintaining inventories of hardware and software8. Managing backups of servers and applications9. Managing the purchasing of all softwares, hardwares, and other IT supplies10. Maintain IT department process documentation11. Coordinate with external parties such as service providers, telecom companies, and vendors for resolving the issues.In addition to the above, you will be expected to complete any other tasks assigned by your Supervisor.

Posted a month ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for an energetic & proficient Tele-sales/Pre-sales Executive to join their team. About usWe are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.The Tele-sales/ Pre-sales Executive will be the first point of contact with potential customers and will introduce the company, and its product offerings with poise and professionalism to initiate the sales process and in some cases make sales on the phone or online. The Executive is required to operate in line with the management directives and in accordance with the Companys policies, standards, and procedures which form the organizations quality management system. The Executive will be responsible for qualifying customers on the phone by understanding their business, mapping their needs to specific products, and presenting products online.The operational responsibilities of this position are:1. Generating leads by contacting potential or existing customers to introduce the company and our products.2. Answering queries about the company and its products.3. Qualifying customers and identification of key contacts by engaging with them on the phone.4. Understanding customer requirements and presenting the appropriate products as solutions.5. Issuing proposals and closing deals on the phone where possible.6. Coordinating sales meetings with the field sales team as required.7. Maintaining detailed records of customer information and all customer interactions.8. Meeting sales and marketing campaign targets.9. Representing the company from time to time at industry events.In addition to the above, you will be expected to complete any other tasks assigned by your Supervisor.

Posted 2 months ago

This position is responsible for leading the IT department, managing technology projects, and ensuring that all systems are secure, reliable, and effectively support the company's strategic objectives. The IT Manager collaborates with various departments to identify and implement technology solutions that enhance productivity, drive innovation, and support the company's software development and operational goals. Additionally, this role involves staying abreast of the latest technology trends and best practices to continuously improve the company's IT capabilities and competitive edge.Infrastructure Management:Oversee the design, implementation, and maintenance of the company's cloud and on-premise IT infrastructure. Ensure high availability, scalability, and reliability of all IT systems and services. IT Strategy and Planning:Develop and implement an IT strategy aligned with the company's goals and objectives.Plan and manage IT budgets, forecasts, and resource allocation to ensure efficient use of technology resources. Security and Compliance:Develop and enforce IT security policies, procedures, and protocols to safeguard company data and systems Ensure compliance with relevant industry standards, regulations, and best practices. Project Management:Plan, execute, and manage IT projects, ensuring they are completed on time, within scope, and within budget.Coordinate with cross-functional teams to deliver technology solutions that meet business requirements. Software and Application Support:Oversee the deployment, configuration, maintenance and DevOps of the Cloud infrastructure used for application development within the company. Provide server/cloud level technical solution in troubleshooting for software and application issues. Vendor and Contract Management:Manage relationships with external vendors, negotiate contracts, and oversee service level agreements (SLAs).Evaluate and select new technology vendors and solutions to meet the company's needs. Technology Innovation and Improvement:Stay current with emerging technology trends and assess their potential impact on the company's operations.Recommend and implement new technologies and process improvements to enhance productivity and efficiency. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to minimize downtime and data loss.Conduct regular tests and updates to ensure the effectiveness of these plans. Team Leadership and Development:Lead, mentor, and manage the IT team, fostering a collaborative and productive work environment.Conduct performance evaluations, identify skill gaps, and provide training and development opportunities.

Posted 2 months ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for a Driver to join their growing Team.Who are we?· We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.· We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!· We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.· We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.· We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.The Driver is responsible for pick up, drop employees from work in a timely, safe and courteous manner and administrative tasks as assigned.The Driver must follow the direction of his/ her immediate Supervisor and operate in accordance with the Company’s procedure, policies, HSE standards and quality management system. The operational responsibilities of this position include:Picking up and dropping staff on schedule.Carrying out administrative errands as assigned.Ensuring strict punctuality in all tasks.Operates assigned vehicle in a safe and courteous manner in strict accordance with the country’s driving rules and regulations. Reporting unsafe vehicles, acts and conditions. Ensuring that all required vehicle related documentation is valid and up-to-date.Ensuring that passengers follow safety requirements.Assuming responsibility for care and maintenance of vehicle such as washing vehicle and cleaning the interior.Maintaining and repairing vehicles to ensure that they are presentable and in perfect working condition. Assists passengers in getting in and out of vehicles, and other courtesies.Maintaining accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records as required.In addition to the above the Employee is expected to complete any other tasks as assigned by his Manager.

Posted 3 months ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for a Data Quality Analyst to join its growing Research team.Who are we?· We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.· We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!· We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.· We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.· We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.The Quality Analyst must follow the direction of his/ her immediate Supervisor and operate in accordance with the Company’s procedures, policies, HSE standards and quality management system. The operational responsibilities of this position include:Reviewing information in accordance with quality standards prior to posting online.Providing feedback and proposing action plans to improve the quality of information.Testing software in accordance with user requirements and provide testing feedback.Actively participating in implementation of the Company’s quality management system.Conducting rejection analysis, create reports, presentation based on the report, areas of opportunity, improvement plans.Conducting quality training sessions, delivering and following-up on development action plans and coaching for continual enhancement of agent performance.Conducting periodic quality audits.Providing support to operations team for improvement of the process.Driving compliance and ensure that all process guidelines and policies are followed efficiently and appropriately.In addition to the above the Employee is expected to complete any other tasks as assigned by his / her Manager.

Posted 3 months ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for a Proficient and Enthusiastic HR Executive to join its growing team.Who are we?· We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.· We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!· We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.· We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.· We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.As an HR, you will be responsible for supporting the team with day-to-day HR responsibilities and assisting in the recruitment cycle as well as providing Administrative Support.Prepare, manage and store paperwork for HR policies and procedures.Organize, compile, and update company personnel records and documentation.Draft contracts and letters.Help organize and manage new employee orientation, on-boarding, and training programs.Working on End-to-End recruitment Ensure a fair recruitment plan and oversee new hiring, interviews, and orientations.Collaborate with the CEO to systematically manage the business’s HR policyScheduling online or in-person interviews.Addressing candidate queries and assisting them with the interview process.Performing candidate background checks and handling any paperwork activities.Sending out acceptance or rejection emails to candidates.Organizing events and conferences for the employees.

Posted 3 months ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for a Software Engineer - Python Developer to join their Research & Development team.Who are we?We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.Job DescriptionAs a Junior Software Engineer, you will be responsible for developing features for BNC’s flagship product, AIR, an Integrated Business Intelligence System (IBIS) for consultants, contractors, and suppliers. Additionally, the Software Engineer will also be responsible for developing and maintaining REST APIs required for the web and mobile version of AIR and will also be assigned to manage the deployments and management of our application and database servers.The operational responsibilities of this position are:1. Developing back-end APIs as per the business requirement2. Managing the Elastic search engine3. Creating indexes and updating logic on Elastic search4. Managing the Postgres database of AIR5. Create ORM models based on feature requirements6. Writing scripts to and scheduling cronjobs to run as background jobs7. Deploying applications on AWS EC2 machines8. Managing ELB, RDS, and EC2 service on AIR9. Coordinating with internal teams to understand user requirements and provide technical solutions10. Documentation of all work executedIn addition to the above, you will be expected to complete any other tasks assigned by your Supervisor.

Posted 3 months ago

BNC Network, the largest & most updated database of GCC construction projects in the Middle East is looking for a Junior Software Engineer - Angular Developer to join their Research & Development Team.Who are we?· We are TechiesWe created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.· We are ResearchersWe created the region's largest project intelligence database and have held this position since 2004!· We are AnalystsWe present actionable insights from our extensive data through construction analytics and thought leadership reports.· We are CommunicatorsWe reach over 66,000 business leaders and industry professionals every day.· We are EnablersWe imagineer new ways to connect entities across the construction industry to transform information exchange on projects.In this role, you will be responsible for:As a Junior Software Engineer, you will be responsible for developing features for INET’s flagship product, AIR, an Integrated Business Intelligence System (IBIS) for consultants, contractors, and suppliers.You must operate in line with management directives and in accordance with the Company’s policies, standards, and procedures which form the organization’s quality management system. You will be responsible for designing and developing user interface using Angular for the web and mobile version of AIR. You will also be assigned to design and develop web applications and pages required for supporting our products The operational responsibilities of this position are:1. Developing front-end pages of the application as per business requirement2. Implementing front-end logics and designs as per FRDs3. Building webpages as provided in designs and mockups4. Ensuring high performance on all devices through code optimization5. Cooperating with the back-end developers in the process of integrating RESTful APIs6. Coordinating with internal teams to understand user requirements and provide technical solutions7. Documentation of all work executedIn addition to the above, you will be expected to complete any other tasks assigned by your Supervisor.

Posted 3 months ago