Serve internal customers, i.e. staff, by picking them from their homes and bringing them to office and dropping them off after work, twice daily, to enable staff to do their duties on timeServe Internal and external customers by collecting/ delivering tickets, cheques, cash and any other documents to the concerned parties, to enable the company to retain customer loyalty and continued patronagePlan and Route requirements by studying schedule or ad-hoc requests by the officeFulfill special requests the office by picking up and delivering items as directed and running errands

In conjunction with the Project Manager, prepare a programmed of works which is acceptable to the client and which indicates the sequence of operations, dependencies and resource requirementsPrepare master project schedule and plans during tender and execution stageMonitor the material submittal, approval and procurement schedule against the project plan and update or reviseAccurately record progress and adjust forecasts as required. Prepare reports on progress and causes of programme/progress variationsWeekly monitoring of project plan and preparation of weekly progress plan to be submitted for weekly project progress meeting and ensure timely notification of delays to PM / CMAttend monthly project review meeting with Consultant / Project Management representative, prepare and submit report to management as required. Also prepare monthly progress report for all the projects based on site visits and project progress reviewCo-ordinate information between other parties including Client, Suppliers and Contractors to determine and monitor the availability of materials and finished goods in line with programmePreparation of information schedules inclusive of Architects, Engineers, nominations and long lead schedulesPreparation of critical path analysis and impact program in assessment of EOT. Liaise with the Project Manager and Quantity Surveyor to indicate cost and return forecasts at the agreed payment dates and throughout the contract.

Effectively liaise with the Clients, Consultants, Landlords and ATG Managers in the design planning and ensure timely handover of complete and accurate design deliverables of given projectsTo assist in the design and detailed development of given projects, monitor progress and offer suggestions on design amendments or improvementsEnsure that all required deliverables are provided on time, are accurate and in accordance with the brief, including required variations or adjustments and other specified requirements / documentationThoroughly review all allocated client manuals / project applications and ensure compliance on siteTo liaise with the Site team and ensure they have a proper understanding of information contained in the design documents and respond as and when required to provide additional or supporting design information relevant during the project development / executionConduct regular site visits for observations and to ensure compliance checks on previously reviewed design work, as well as generate design review reportsAdvise the Project Manager on problems arising during the project, including all client complaints, errors in design or required site adjustments/ changes and offer suggestionsTo provide regular project progress reports to Project Manager as required

Obtain the drawings of the project, assess the material and manpower requirement accurately and hand over the material requirement to the Purchase Department to enable procurement, after approvalMonitor project progress against the project plan and report discrepancies /delays for taking corrective actionOrganize and manage the workforce, supervise the site, keep the Manager updated on the progress of the project and attend to all technical and engineering problems, additional manpower requirements, drawing changes, etc. in an effective and timely mannerRegularly liaise with Site Management on adherence to project program and highlight discrepancies if anyConduct quality checks and complete quality check lists, with the QC Inspector, on works carried out to ensure that the products meet specificationsCoordinate site demobilization on project completion and prepare applicable reportsExecute issued snag lists from consultants, oversee sub-contractors for various works, and monitor all jobs for timely completion and compliance

Obtain the drawings of the project, assess the material and manpower requirement accurately and hand over the material requirement to the Purchase Department to enable procurement, after approvalMonitor project progress against the project plan and report discrepancies /delays for taking corrective actionOrganize and manage the workforce, supervise the site, keep the Manager updated on the progress of the project and attend to all technical and engineering problems, additional manpower requirements, drawing changes, etc. in an effective and timely mannerRegularly liaise with Site Management on adherence to project program and highlight discrepancies if anyConduct quality checks and complete quality check lists, with the QC Inspector, on works carried out to ensure that the products meet specificationsCoordinate site demobilization on project completion and prepare applicable reportsExecute issued snag lists from consultants, oversee sub-contractors for various works, and monitor all jobs for timely completion and compliance

Service, maintain, overhaul and fault find and cure faults on the Company’s products within technical limitations.Know the Company’s product range past and presentTo know and practice the Company’s procedures related to the role through ISO HandbookDeal promptly with customers’ enquiries, complaints or problems and refer immediately to higher authority, anything that cannot be dealt withTo be in contact either in person or by telephone with Senior Engineer / planner at least once per working dayKnow and understand how to use Swisslog spare parts manuals, service bulletins and data booksMaintain van or site stocks, Company tools, manuals and all other Company property in good and clean orderComplete and submit work sheets, weekly report sheets and all other relevant returns on time and correctly suppliedMaintain the Company vehicle in accordance with the Swisslog Car PolicyPromote and sell Swisslog Customer Support Services escalating enquiries to the appropriate ManagerReport back to the Head of Customer Service any customer misusing our equipment (hired or owned by the customer)Ensure that the Company’s and customers safety regulations are followed at all times, and report any anomalies immediately

Obtain the drawings of the project, assess the material and manpower requirement accurately and hand over the material requirement to the Purchase Department to enable procurement, after approvalMonitor project progress against the project plan and report discrepancies /delays for taking corrective actionOrganize and manage the workforce, supervise the site, keep the Manager updated on the progress of the project and attend to all technical and engineering problems, additional manpower requirements, drawing changes, etc. in an effective and timely mannerRegularly liaise with Site Management on adherence to project program and highlight discrepancies if anyConduct quality checks and complete quality check lists, with the QC Inspector, on works carried out to ensure that the products meet specificationsCoordinate site demobilization on project completion and prepare applicable reportsExecute issued snag lists from consultants, oversee sub-contractors for various works, and monitor all jobs for timely completion and compliance

Assist the sales manager in formulating and executing the Consulting Sales strategy.Cultivate relationships within consultant networks to expand market share. Participate in technical marketing campaigns and seminars to heighten product awareness.Establish and nurture strong relationships with key consultants, developers, end users, and stakeholders to maintain the company's reputation.Foster robust relationships with consultants, developers, and clients, understanding their needs and proposing solutions that effectively meet their requirements regarding product-mix and financial parameters.Offer high-level product and application support (including design support) to potential customers/consultants, ensuring product specifications on the vendor list.Provide top-tier product and application support to potential clients, collaborating closely with the sales team to finalize orders.Aid the Sales team in promoting HVAC products by developing promotional tools (such as seminars, printed/electronic material) with the support of OEMs.Create and deliver presentations focused on addressing client requirements and influencing product and solution selection.Identify business opportunities and trends by analyzing customer behavior through customer profiles, ensuring efficient and timely pursuit of all opportunities.

To plan, organize and coordinate the project execution process on site and with the internal departments, to ensure completion of the job within specified timeframes, in an organized and cost effective manner, in accordance with the approved design and quality standards so as to meet customer’s satisfaction and maintain continuity of business.Prepare project implementation plan and organize such resources as men, material, tools and equipment to ensure the installation of finished products at customers’ site enabling the company to meet its contractual obligation and customer satisfaction.Receive quotations from labor sub-contractors, identify the most cost effective contractor, obtain approval and arrange the appointment in conjunction with the Quantity Survey Dept.Organize design of the project Installation based on the lay out provided by the client/ consultant and obtain approval of the design by the client so as to arrange systematic installation at the site.Conduct site meeting with the consultants and the client ,answer their queries, make changes at the site if required and organize additional quotations for any additional workTo maintain all internal HSE / QA / QC procedures and maintain all schedules accordingly.Supervise the site at all times, provide on the spot guidance to ensure high quality craftsmanship and keep the client/consultant posted on the progress on the installation of project. Solve the problem if any so as to achieve smooth implementation of installation as per plan.Ensure that the quality assurance check is conducted in on the finished products before the delivery to the consultant/client site to confirm that the products meet all the specifications provided by the clientsEnsure the handover of site upon completion to the client and obtain a completion certificate from the client that the site has been handed over to their satisfaction so as to avoid any dispute at a later stage.Ensure all municipal/legal formalities are complied with and completed as required.Ensure all Project close out procedures are adhered to complete all formalities related to subcontractors in coordination with QS & Accounts department.Approve the invoice for the submission and ensure that the credit is collected in full and on due date in order to avoid delay or litigation. Coordinate with QS team on all commercial issues & solve them.Coordinate with clients & various other agencies to ensure that the project is completed as per required standards & meets client’s expectations.Ensure all contract documentation, schedules and reports are completed

Job SummaryTo execute and promote sales to exploit the market for this segment of business and contribute in meeting the segments objective and maximizing sales, revenue & profitability.Skills & Experiences• Recommend annual sales and profit budget for own segment, based on the past performance and expected future demand, and upon approval of the same from Sales Manager ensure achievement of projected target.• Effectively execute business strategies / policies to exploit the current market demand and generate future demand for products so as to enhance market share and profitability.• Review actual sales against budget regularly and ensure that the sale is proceeding in accordance with the projection.• Regularly visit the existing as well as prospective customer to establish/maintain healthy and profitable relation ship and also to find out their present and future demand to be able to meet them in time.• Conduct market intelligence survey to keep track of the competitor‘s business policy, pricing structure, discount policy etc so as to support team‘s business strategies to beat the competition.• Explore new avenues of business such as new market, customers, new products in order to expand the field of operation and enhance the volume of sales and profit.• Keep track of the tenders floated by the government, semi- government and private sectors, obtain tender document, evaluate, prepare competitive quotations for the approval of the Sales Manager/ G.M and submit the same upon approval.• Monitor regularly the outstanding debt statement and follow up to ensure collection of the credit in time and in full to avoid loss of money or litigation.