Diagnose and troubleshoot printer malfunctions, ensuring minimal downtime for clients.Perform routine maintenance and repairs on various printer models to extend their lifespan.Install new printers and configure them to work seamlessly within the existing network infrastructure.Provide technical support and training to clients on proper printer usage and maintenance.Maintain accurate records of service calls, repairs, and inventory management for efficient operations.Stay updated on the latest printer technologies and industry trends to provide informed recommendations.Collaborate with the sales team to provide technical insights on printer products and solutions.Conduct on-site evaluations to assess client needs and recommend appropriate printer solutions.Ensure compliance with safety and health regulations while performing repairs and installations.Manage customer relationships by delivering excellent service and addressing concerns promptly.

Diagnose and troubleshoot printer hardware and software issues, ensuring minimal downtime for clients.Perform routine maintenance and repairs on various printer models, including laser, inkjet, and multifunction devices.Install and configure new printers and peripherals, ensuring they are integrated into existing networks seamlessly.Manage inventory of printer supplies, including toner and paper, to ensure clients have necessary materials on hand.Conduct training sessions for clients on proper printer usage and maintenance to enhance user experience.Provide exceptional customer service, addressing client concerns and providing timely solutions.Document all service activities and maintain detailed records of repairs and maintenance performed.Stay updated with the latest printing technologies and industry trends to provide informed recommendations.Collaborate with IT teams to resolve network-related printing issues effectively.Assist in the development of preventive maintenance schedules to prolong the lifespan of printer equipment.