Objectives:- Ensure compliance with the Quality Assurance & Quality Control plan for the site activities.- Follow up the required ISO standards: ISO31001:2018, ISO9001:2015, ISO45001:2018, OHSAS 18001:2007/ISO 45001, ISO14001:2015.- Monitors KPIs and identify deviations.Main Responsibilities:- Provides guidance and assistance to all Plant staff with respect to any aspect of the QA/QC management system (Administrative and Technical).- Ensure readiness for internal and external Quality Audit Programs.- Perform the role of internal auditor. Ensure the audits are performed in accordance with standard procedures.- Ensure to review the measured values are in permissible limits.- Review the Quality checklist of all measuring instruments/equipment, If any unusual conditions found inmate to maintenance team.- Reject all services and materials that fail to meet quality expectations.- Measure, examine functionality and compare the final output to the specifications.- Recommend improvements to the O&M services to ensure quality control.- Document inspection outcomes by completing detailed reports and performance records.- Teach the O&M team about quality control concerns to improve services excellence.- Resolve quality-related issues in a timely manner.- Ensure that the operations adhere to the defined set of quality criteria and meets the requirements of the client.- Shall be responsible to maintain the required QA/QC documents as required in the operation activities.- Monitors, reviews and audits the Quality management Plan on its effectiveness and take necessary actions and/or updates as required as part of implementing continual improvement.- Responsible to implement Quality Management Plan fully and utilize as a guide in all their day-to-day activities thereby creating a safe work environment.- Supervises on a daily basis all operation and maintenance activities as a part of the work order process. Requirements - Mechanical, Electrical & Instrumentation, Chemical, Production or General Engineering degree or Diploma with a specialty in Quality.- At least 5 years of experience along with 2 years regional Experience.- Good written skills and fluent speaker in English.- Strong technical and operational experience in the Water sector or other utilities.- Process knowledge and operational experience of sewage treatment.

Financial Cost Controller works collaboratively with various operational teams to analyze and report revenues, costs and margins, ensuring profit maximization. Responsible for controlling and monitoring project financial KPIs including EBIT, EBITDA and working capital. Fulfills budgeting and forecasting objectives. Preparing and reporting financial statements in line with accounting standards and reporting policies.Roles:• Preparation of all budgets, costs and revenues projections in coordination with all departments• Work in conjunction with all operations teams to ensure maximum profitability• Ensures that all accruals are managed on a monthly basis and can be justified• Recognition of revenue in line with IFRS 15• Verifying and checking of invoices and claims from suppliers, vendors and subcontractors to ensure that all project expenditures are captured and properly recorded• Responsible for overseeing certain contractual milestones• Ensures accurate and timely monthly and annual closing of management’s books of accounts• Manages the financial reporting and financial statement analysis under IFRS• Manages working capital requirement, cash and accounting related budgetary controls• Remain acutely aware of market trends that could impact resource costs• Understand the entire arc of the business and how productivity impacts profitability• Commit to maximizing efficiency at all levels without compromising quality• Participate proactively in identifying and implementing cost-cutting measures• Perform all other duties and tasks as assigned from time to time Requirements • Education: Master/Bachelor’s in Finance/accounting or related financial certification• Experience: 5- 10 years’ experience in a similar role in the environmental business, industry or oil & gasQualifications:• Knowledge of IFRS and accounting principles• Knowledge of Working Capital management• Knowledge of financial reporting and general ledger structure• Knowledge of ERPs• Knowledge of Operating and Capital Budget Concepts• Knowledge and ability in the use of a personal computer and software applications (e.g. Microsoft Word, Excel, PowerPoint, etc.)• Knowledge of Vector reporting tool (financial consolidation) would be an advantage

General PresentationProviding water, energy and waste management solutions for 160 years, Veolia offers public authorities and industries with a range of water, energy and waste management services vital to human development and sustainable growth in 48 countries around the world. We continue to adapt and innovate inline with economic growth and human development by designing and implementing solutions that will have a positive impact on the environment and resources. As Veolia Resources, our goal is to build a better 21st century.In the Near & Middle East, Veolia works with industries, governments and communities, retail and commercial businesses to deliver innovative and sustainable solutions that are needed today and in the future. Through public-private partnerships and innovative contractual schemes, Veolia is committed to achieving quantifiable results with sustainable, pragmatic environmental solutions.Key figures:- More than 3,000 employees in the Near & Middle East (in addition to the 5,000 for Enova which reports directly to Veolia AMO, for Facility Management and energy Efficiency contracts in the ME)- A strong local network across the region (UAE, Oman, Qatar, Bahrain, Kuwait, KSA,Lebanon,Jordan, Turkey)- 30 years of sustainable partnerships with more than 6,000 references.Position SummaryThis position requires administrative skills and a good knowledge of immigration requirements. Rigor, organization, accuracy, multi-tasking, discretion and team spirit are some of the main qualities expected. You must commit to the tasks required by Veolia’s UAE CEO as well as Office Management Responsibilities.Key ResponsibilitiesASSISTING CEO, COO & Management- Serve as the principal point of contact for internal and external stakeholders on all CEO-related issues.- Work closely with the CEO to keep them up to date on impending obligations and tasks, and follow up as needed.- Responsible for managing the CEO, COO & Management calendars, scheduling their meetings, appointments. Prioritising and resolving any scheduling conflicts.- Organise dedicated events, book the venues and send invites on their behalf.- Take care of their travel arrangements including air tickets, visas, hotel bookings and car rentals/ground transportation.- Compiling their expense claims, have the necessary validations and keep record.- Sending out communication on their behalf including memos, notes and emails to the employees.- Conducting any research or requirement tasks on which they might need support.- Preparing letter and replies of letters as and when required- Coordination with Internal and external stakeholdersOFFICE MANAGEMENT- Manage petty cash reimbursements and reconciliation.- Handle stationary and office supplies (pantry items, stationery, etc)- Resolve office-related malfunctions and respond to requests or issues.- Receiving invoices from suppliers, creating POs and following up on payment with Accounts- Ensuring the Office is clean and in good condition at all times.- Managing the Office Cleaner & Driver- Maintain trusting relationships with suppliers, customers and colleaguesADMINISTRATIVE & IMMIGRATION- Organising travel and itineraries for VGWS employees (air tickets, hotels, visas etc)- Assist HR Director with organising office events- Update and maintain staff directory and staff documentation- Take care of the New Joiners on-boarding program, visa application, air tickets, hotel temporary accommodation, IT material, bank account opening, medical insurance application, induction program- Coordinating rental contracts for company rented accommodations- Perform any duty requested by the HR Department- Any other assignment/task by management Requirements SKILLS AND PERSONAL ATTRIBUTES- Education: Bachelor's degree in Business Administration or related field.- A minimum of 5-7 years experience in the related field.- Proven success in Office Coordination.- Ability to maintain confidentiality of company and personal information- Demonstrated effective interpersonal skills- Strong time-management and multitasking abilities- Creative problem-solving- Excellent written and oral communication skills- Fluency in English is required;- Strong computer skills, proficiency with office applications, and aptitude for learning new software and systems

The Customer Service Executive is responsible for serving customers by providing service information and communicating issues and clients’ complaints to the Operations team, then follow up the progress and updating the clients. These tasks to be carried out in line with the organisation's needs to comply with business objectives in the short, medium and long terms and in accordance with the terms of our various contracts and the Integrated Management System.Job responsibilities:• Management of queries, potential complaints and incoming calls : process and provide solutions for all customer queries, needs and demands (Q&A).• Log collection issues according to their types and provide feedback to the Community Manager after investigation with the operations.• Keep records of all data.• Educate the customers about all the services related information, reward system, and any change to the procedures when necessary.• Contribute to the re-assignment of the collection missed by our collectors within 48h• Follow-up of the rewards partner vouchers• Attract potential customers by answering service questions; suggesting information about other services.• Follow up of the requests coming through the eShop• Receive customers’ complaints and handle them as per RECAPP Customer Management Procedure.• Follow up to ensure that appropriate actions were taken on customers' requests.• Liaise with clients and prepare required documents to issue NOCs from related authorities to dispose of selected waste, i.e. hazardous waste or sludge.• Assist with other tasks including quotations, invoices, asset deliveries.• Handling and recording the department’s petty cash.• Attend regular Operations Department meetings.• Diligently performs any other reasonable work or related tasks at the request of his/her manager.Quality Health Safety & Environment:• Understand, implement and follow the Veolia QHSE policies.• Report any HSE incident immediately, as per RECAPP HSE procedures.• Implement and coordinate QHSE procedures onsite.• Implements and encourages the behavioural based safety culture through safe job observations.• Perform daily meetings with subordinates to monitor and promote a safe workplace.• Actively participate in the HSE incident investigations and prepare required reports in consultation with the department's manager.• Never attempt to do the job in an unsafe manner which may adversely affect them, co-workers and/or general public.• Carrying out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with QHSE procedures.• Consult senior, if aware of any unsafe practice or condition, or if in any doubt about the safety of any situation.• Obtaining and using the correct tools/equipment for the work and not to use any that are unsafe or damaged. All tools, equipment and personal protective equipment must be stored in good condition in the approved place after use.• Using the correct personal protective clothing/equipment and follow the safety requirements and procedures.Veolia Values:• Comply with Veolia Group Values; Responsibility, Community Spirit, Respect, Innovation and Customer Focus• Take initiative and always act in a professional and ethical manner.• Represent RECAPP in a courteous, helpful and business-like behavior.• Maintain an uncompromised level of confidentiality and integrity related to all RECAPP information and operation in general.• Adhere to and encourage adherence to all corporate policies and procedures.Teamwork and Collaboration:• Maintain coordination and effective working relationships with RECAPP teams.• Train, assist and develop RECAPP colleagues.• Participate in overtime tasks as required from time to time.Organising and Reporting:• Preparing monthly reports and submitting them to customers.• Ensure that reporting is performed promptly and accurately.• Organize soft & hard files with focus on digitalization.• Produce and update reports within specified time as required.Communication:• Report all relevant information to the department’s manager promptly and accurately.• Ensure effective and prompt communication at all times. Requirements Educational Requirement:• Hold a relevant educational qualification from a well recognised and reputable academic institution fit for the required job function.• At least 4 years proven experience in the same position preferably in the waste management, oil & gas or related sectors.Technical Skills:• Good knowledge of waste management practices and hazards.• General knowledge of Environmental hazards and HSE principles.• Innovative and continual improvement mindset.• Effective problem identification and problem solving.Teamwork and Collaboration:• Ability to adapt to changes in the work environment.• Maximum flexibility due to the nature of work.• Ability to work effectively in a multicultural team environment.• Excellent interpersonal and conflict handling skills.Communication:• Good command of written and spoken English and Hindi/ Urdu is a must.• Good command of Arabic is an advantage.• Able to transfer knowledge to colleagues, interns and students.• Ensure proper record keeping.• Communicate accurately, correctly, timely, effectively and in an appropriate manner using email, documentation and verbally.Organizing and Reporting:• Excellent planning and organizing skills.• Excellent workload and time management.• Excellent report writing skills with attention to detail, correctness and accuracy with good use of English and technical terminology.• Able to create new reports and tools for use by employees and department’s manager...IT Skills:• Proficiency in Google suite and apps.

- The document controller will be responsible for managing and organizing all project documents, including drawings, specifications, reports, and correspondence.- Develop and maintain an efficient document control system to ensure all documents are properly managed, tracked, and stored.- Receive, review, and distribute all incoming and outgoing project documents to the relevant team members.- Ensure all documents are accurately and timely logged into the document control system.- Maintain an up-to-date and accurate record of all project documentation, including revisions and changes.- Coordinate with project team members to ensure all documents are properly reviewed and approved before distribution.- Generate and distribute regular reports on document status, including pending, approved, and rejected documents.- Assist in the preparation of project documentation, including transmittals, submittals, and change orders.- Ensure all project documents are stored and archived in accordance with company and project procedures.- Maintain confidentiality and security of all project documents.- Train and support project team members on the document control system and procedures.- Monitor and track project deadlines to ensure all documents are submitted on time.- Liaise with external parties, such as clients and subcontractors, to ensure timely exchange of project documents.- Bachelor's degree in engineering, construction management, or a related field.- Proven experience working as a document controller in the construction industry.- Excellent computer skills, including proficiency in document control software.- Familiarity with project management software, such as Primavera or Microsoft Project.- Strong organizational and time-management skills.- Attention to detail and accuracy in document management.- Excellent communication and interpersonal skills.- Ability to work under pressure and meet tight deadlines.- Fluency in English, both written and verbal.- Knowledge of Arabic is a plus. Requirements - Proven work experience as a Document Controller or similar role- Familiarity with project management- Basic knowledge of labor and corporate law- Hands-on experience with MS Office and MS Excel- Knowledge of Electronic Document Management Systems (EDMS)- Proficient typing and editing skills- Data organization skills- Attention to detail- BSc degree in Project Management or relevant field

Summary:The Electrical Engineer will be responsible for designing, developing, and testing electrical systems and components for various projects. The ideal candidate will have a strong understanding of electrical engineering principles, and will be able to work on multiple projects simultaneously.Responsibilities:- Design, develop and test electrical systems and components for various projects- Collaborate with other engineers and team members to ensure project success- Conduct research and analyze data to improve existing systems and develop new solutions- Prepare technical reports and documentation for projects- Troubleshoot and resolve any issues that may arise during the development or testing phase- Follow industry standards and regulations to ensure compliance and safety of electrical systems- Keep up-to-date with new technologies and advancements in the field of electrical engineering Requirements - Bachelor's degree in Electrical Engineering or related field- Proven work experience as an Electrical Engineer- Strong understanding of electrical engineering principles and concepts- Experience with circuit design, testing, and troubleshooting- Proficiency in CAD software and other relevant engineering tools- Excellent problem-solving and analytical skills- Ability to work independently and in a team environment- Strong communication and interpersonal skills- Knowledge of industry standards and regulations- Ability to manage multiple projects simultaneously and meet deadlines

You will be responsible:- To act as a liaison between the customers and the company.- To professionally and effectively manage visitors, customer queries and complaints;- To log in the company system, effectively communicate, track and close all queries and customer complaints;- To ensure high customer satisfaction in businessJob responsibilities:- Receive visitors at the front desk by greeting, welcoming, answering and directing them appropriately;- Notify concerned employee of visitor arrival.- Answer, screen and forward incoming phone calls and operate the switchboard;- Provide information to callers; take and relay messages- Proactively attend and respond to sales and general queries, customer complaints, payment collection and invoice discrepancies- Enter customer queries and complaints in ‘Clear’ or any other assigned company system;- Ensure its timely communication to the concerned employees;- Also, ensure its timely closing in the system.- To regularly collect customer feedback and do customer satisfaction surveys, if advised; Identify gaps and communicate to higher authorities- Maintain office directory and guest logbook, keep a safe and clean reception area and maintain a professional office ambience- Schedule appointments, coordinate meetings and organise meeting room bookings- Provide administrative and clerical support, prepare letters and documents- Documenting and communicating various actions, irregularities, and continuing needs- Receiving, sorting and distributing courier, documents and packages- To do cross-functional coordination with all concerned departments, so as to effectively resolve cross-functional issues, if assigned- To maintain good and long-lasting relationship with clients by providing support, information and guidance, researching and recommending waste management solutions and service improvement initiates- To Prepare the required monthly and /or any other MIS report, as assigned by your reporting manager- Monitor market conditions and competitor activity and provide its feedback to the Line Manager- To maintain professional and technical knowledge through continuous learning, by attending educational workshop, training and e-learning programs, by reviewing professional publications and by benchmarking best practices- Responsible to comply with the applicable HSE and company policies and procedures, UAE laws and applicable regulations- To work ethically and to report any violations and acts that may affect the health, safety, environment, ethics and company reputation- To Perform any other task, as assigned from time to time by the company, based on business requirement.Working conditions:- Considerable amount of time to be spend attending and responding to phone calls and many times for longer time duration.- Needs to work more independently and mostly from office- Standard hours of work. Sometimes, based on business requirements, the employee maybe required to work for extended hoursPhysical requirements:- Expected to dress professionally, as per the company standards- There may be a requirement to physically inspect waste on duty. Requirements - Education: Graduation from an accredited University.- Professional Certification: Business or waste management related certification preferred.- Specialized knowledge: preferably in Waste Management industry- Skills: Communication, Organizational, and Interpersonal skills; Problem Solving Skills- Computer Skills: Computer literate (Microsoft Word, Excel, e-mail, internet, etc.)Other characteristics such as personal characteristics: Should be a team player, honest, self-confident, disciplined, highly organised and able to prioritise tasks, pleasing personality, empathetic and patient.- Experience: At least 2 years of relevant work experience.

Providing water, energy and waste management solutions for 160 years, Veolia offers public authorities and industries with a range of water, energy and waste management services vital to human development and sustainable growth in 48 countries around the world. We continue to adapt and innovate in step with economic growth and human development by designing and implementing solutions that will have a positive impact on the environment and resources.Our goal is to build a better 21st century, we therefore see ourselves as #resources.Key figures:More than 1,300 employees in the Middle East (in addition to the 4,000 employees from Enova which reports directly to Veolia Africa Middle East zone, for Facility Management and energy Efficiency contracts in the ME)A strong local network with 12 offices across the region (UAE, Oman, Saudi Arabia, Bahrain, Kuwait, Qatar)30 years of sustainable partnershipsMore than 6,000 referencesIn the Middle East, Veolia works with industries, governments and communities, retail and commercial businesses, to deliver innovative and sustainable solutions that are needed today, with the vision required for tomorrow.Through public-private partnerships and innovative contractual schemes, Veolia is committed to achieving quantifiable results with sustainable, pragmatic environmental solutions.Job Context:MAGMA Waste Treatment Services will operate and maintain two industrial Waste Treatment Facilities (IWTF) in Ruwais (Abu Dhabi - United Arab Emirates) with around 200 employees.The Hazardous Waste Treatment Facility (HWTF or BeAAT) includes TDU, deoiling tricanter, Stabilization, Class I and II landfill, PCT, mercury treatment unit, and Incineration lines with a capacity around 60 KTA;The Natural Occurring Radioactive Materials Treatment Facility (NORM) is a new 6,5 KTA decontamination facility, including a high pressure water descaling system, incineration and encapsulation of ashes.Two / third of the assets were commissioned in 2021 and some alignment works, process, procedures should be implemented to comply with Veolia standards.Job position Summary:The Team Leader - Operations plays a crucial role in overseeing the operations of the hazardous &/or Radio Active waste treatment facility (BeAAT and/or Norm). Reporting to the Process & Operations Manager, the Team Leader is responsible for managing the Control Room Operators and ensuring the efficient and safe operation of the facility. This includes supervising control room operations, coordinating with various teams, and maintaining compliance with regulatory requirements and safety standards.Job Responsibilities:- Supervise and lead a team of Control Room Operators, providing guidance, support, and performance feedback to ensure operational excellence.- Coordinate and allocate resources effectively to ensure sufficient coverage and smooth operation of the control room on a 24/7 basis.- Oversee control room operations, including monitoring process parameters, responding to alarms, and initiating appropriate actions to maintain optimal performance and safety.- Collaborate with the Process & Operations Manager to develop and implement operational strategies, standard operating procedures, and work instructions to enhance efficiency and safety.- Conduct regular performance evaluations of Control Room Operators, identifying training needs, and facilitating training programs to enhance their skills and knowledge.- Ensure compliance with regulatory requirements, industry standards, and company policies related to safety, environmental stewardship, and hazardous waste treatment.- Foster a culture of safety, quality, and continuous improvement within the team by promoting adherence to standard operating procedures and best practices.- Collaborate with maintenance personnel to schedule and coordinate maintenance activities, ensuring minimal disruption to operations.- Monitor key performance indicators, operational metrics, and trends to identify areas for improvement and implement appropriate measures.- Foster effective communication and collaboration with other teams, such as field operators, maintenance, and laboratory personnel, to optimize overall facility performance.- Promote a positive work environment by encouraging teamwork, resolving conflicts, and recognizing team members' contributions.- Stay updated on industry trends, technological advancements, and regulatory changes in hazardous waste treatment operations, and provide recommendations for process enhancements or upgrades.- Ensure a smooth transition in the beginning of the contract, in their area of responsibility- Ensure contractual, ethical and statutory compliance in their activities- Foster collaborative long-term working relationships with the facilities’ management and staff.- Apply all relevant HSE measures in line with regulations and Veolia / Magma policy- Ensure the safety of staff working under her/his supervision Requirements Educational background required:- Bachelor's degree in Chemical or Mechanical Engineering, possess operations or related discipline.- Additional certifications or training in leadership or management are preferred.Experience required:- 12+ years of experience in an industrial environment/ waste management facility industry along with the field of waste treatment operation and disposal plants or oil refining industry including adequate knowledge of radioactive waste characterization, sampling practices and general management practices.- 5+ years of experience working in a similar role in a process-driven environment, preferably in a hazardous waste treatment facility or a related industry.- Proven experience in leading and managing a team, including performance management, coaching, and development.- Familiarity with regulatory requirements and industry standards related to process control, safety, and environmental compliance.- Proficient in the use of control room software, and data analysis tools.