Safety and Security · Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries. · Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff. · Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere. · Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities). · Preserve vigilance concerning unwanted individuals present on property premises. · Observe the policies and procedures for the secure use and storage of gear, machinery, and tools. · Utilize the correct gear, and apply appropriate lifting techniques when needed to prevent harm. · Successfully accomplish relevant safety education and gain certifications for executing work assignments.Guidelines and Protocols· Safeguard the confidentiality and safety of visitors and colleagues.· Preserve the secrecy of exclusive resources and data.· Adhere to corporation and sector directives and methodologies.· Defend corporate apparatus, gear, machinery, or other resources in alignment with organizational guidelines and methodologies.· Warrant that attire, nametags, and individual presentation are immaculate, sanitary, expert, and congruent with corporate directives and methodologies.· Fulfill any additional job responsibilities as assigned by supervisors that are within reason.Key ResponsibilitiesSales Strategy Development:· Develop and implement strategic sales plans to achieve company sales targets and objectives.· Analyze market trends and competitor activities to identify opportunities for growth.Team Leadership:· Lead, motivate, and mentor the sales team to achieve individual and collective sales goals.· Conduct regular performance reviews, set targets, and provide constructive feedback.Sales Forecasting and Planning:· Forecast sales targets and develop plans to meet or exceed them.· Work closely with the team to set achievable sales quotas and objectives.Client Relationship Management:· Build and maintain strong relationships with key clients and strategic partners.· Address customer concerns and resolve issues to ensure customer satisfaction.Sales Training and Development:· Provide ongoing training and development opportunities for the sales team.· Keep the team informed about product updates, market trends, and sales techniques.Sales Reporting and Analysis:· Monitor and analyze sales performance metrics.· Prepare regular sales reports for management, highlighting achievements and areas for improvement.Collaboration with Other Departments:· Work closely with marketing, product development, and customer support teams to align strategies and achieve overall business objectives.· Collaborate with cross-functional teams to enhance product offerings and customer experiences.Sales Process Optimization:· Continuously assess and optimize the sales process for efficiency and effectiveness.· Implement best practices and improvements to enhance the sales workflow.Budget Management:· Develop and manage the sales budget, ensuring resources are allocated effectively.· Monitor expenses and make adjustments as needed to achieve financial goals.Market Analysis and Research:· Stay informed about industry trends, customer needs, and competitor activities.· Use market insights to identify opportunities for business growth.New Business Development:· Identify and pursue new business opportunities and markets.· Collaborate with the team to develop strategies for acquiring new clients.

The AI Digital Marketing Executive in the hospitality industry is responsible for developing and executing digital marketing strategies using AI-driven tools to enhance brand visibility, drive room bookings, promote F&B outlets, and improve guest engagement across all digital platforms. Key Responsibilities · Plan and execute digital marketing campaigns for rooms, F&B outlets, spa, and events. · Utilize AI tools for customer segmentation, personalization, and campaign optimization. · Manage online presence across OTAs, Google, and social media platforms. · Optimize SEO/SEM strategies to improve hotel visibility and direct bookings. · Monitor and respond to online reviews TripAdvisor, Google, Booking . com, etc . · Analyze campaign performance and provide data-driven insights and reports. · Coordinate with sales, reservations, and operations teams for promotions and campaigns. · Maintain and update the hotel website and booking engine content. · Implement email marketing campaigns and automation workflows . · Stay updated with hospitality digital trends and AI marketing tools.

Safety and Security · Immediately notify your manager or supervisor of any injuries or incidents upon occurrence to manager/supervisor. Guidelines and Protocols · Adhere to the established policies and procedures of both the department and the organization. · Prioritize the safety and confidentiality of both visitors and colleagues. · Safeguard confidential and proprietary information, maintaining privacy. · Maintain a professional and hygienic personal appearance, including the proper use of nametags and uniforms, in accordance with company policies. · Fulfill any additional job responsibilities as assigned by supervisors that are within reason. · Enter and locate work-related information using computers and/or point of sale systems. Communications and Relations · Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. · Inform Human Resources management of issues related to employee relations within the division or property.Hiring - New Employees· Assist the department in recruiting for new associates.· Create new employee personnel file.· Ensure that files are in order and kept safely.Main Responsibilities· Communicate with guests and colleagues using professional language.· Exchange information with coworkers by discussing work-related matters discreetly. Answer phone calls with courtesy, ensuring prompt response and proper etiquette.· Prepare and review written documents for accuracy.· Support management in screening resumes, conducting interviews, and selecting new hourly employees using relevant tools and systems.· Collaborating with Others· Treat all coworkers with respect and dignity.· Foster positive working relationships with colleagues and different departments.· Listen to and address the concerns of fellow employees with tact and confidentiality.· Promote teamwork and work together to achieve common goals.· Adhere to quality assurance standards.· Use computers and point-of-sale systems to access work-related information.· Address employee and management inquiries about company and HR policies. Report employee relations issues to HR management.· Create and maintain employee personnel files, ensuring the confidentiality and security of employee and property records, files, and information.· Handle phone calls, maintain filing systems, and generate office correspondence using a computer, while ensuring the accuracy of employee records and files.· Work on any other tasks/responsibilities as assigned by the manager in relation to the department’s requirement as deemed reasonable.

Key Responsibilities 1. Culinary Preparation: • Lead the preparation of dishes in a specific section of the kitchen, such as sauces, pastries, or grill, as assigned. • Execute cooking tasks with precision and attention to detail. 2. Recipe Adherence: • Follow standardized recipes and portion sizes to maintain consistency. • Ensure that all dishes meet the quality and presentation standards set by the head chef. 3. Station Management: • Manage and organize the assigned kitchen station efficiently. • Oversee the work of Commis and other kitchen staff assigned to the same section. 4. Quality Control: • Monitor the quality of ingredients and finished dishes, making adjustments as needed. • Conduct taste tests to ensure flavors meet culinary expectations. 5. Collaboration: • Work closely with the kitchen team to coordinate and streamline food production. • Communicate effectively with chefs, cooks, and support staff. 6. Cleaning and Maintenance: • Maintain cleanliness and orderliness in the kitchen, including the assigned station. • Follow sanitation procedures to ensure a hygienic working environment. 7. Training and Development: • Train and mentor junior kitchen staff, providing guidance on culinary techniques and station responsibilities. • Participate in ongoing training programs to enhance culinary skills. 8. Ingredient Handling: • Receive, inspect, and store food products, ensuring they meet quality standards. • Assist in inventory management and the rotation of ingredients. 9. Efficiency: • Work efficiently to meet service deadlines and maintain a steady flow of food production. • Collaborate with other sections to ensure timely delivery of complete dishes. 10. Adaptability: • Adapt to changing menu requirements and culinary techniques. • Assist in various kitchen tasks as directed by senior chefs.

Job Summary:As Front Desk Agent, you are responsible for providing exceptional guest service by efficiently managing incoming calls, handling guest inquiries, and ensuring a positive and welcoming experience for all guests. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Main Duties & ResponsibilitySafety and SecurityNotify your manager/supervisor immediately in the event of work-related incidents or any other injuries.Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).Preserve vigilance concerning unwanted individuals present on property premises.Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.Utilize the correct gear and apply appropriate lifting techniques when needed to prevent harm.Successfully accomplish relevant safety education and gain certifications for executing work assignments

Main Duties & ResponsibilitySafety and SecurityNotify your manager-supervisor immediately in the event of work-related incidents or any other injuries.Discern and rectify hazardous job methods or circumstances and/or relay them to management and security, safety staff.Abide by the safety and security directives and processes of the organization and department to guarantee a spotless- secure- and protected atmosphere.Adhere to property-specific procedures when confronted with critical situations -for instance- evacuations-medical crises- natural calamities.Preserve vigilance concerning unwanted individuals present on property premises.Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.Utilize the correct gear and apply appropriate lifting techniques when needed to prevent harm.Successfully accomplish relevant safety education and gain certifications for executing work assignments.Key ResponsibilitiesGuest Services:Greet guests warmly and professionally upon arrival.Answer incoming calls promptly and assist guests with inquiries- requests- and reservations.Provide accurate information about hotel facilities- services- and local attractions.Communication:Maintain a polite and professional demeanor in all interactions with guests and colleagues.Relay messages and information to guests and other hotel departments accurately and promptly.Handle guest complaints and concerns with empathy and a commitment to resolving issues.Administrative Duties:Perform check-ins and check-outs efficiently, ensuring accurate guest information and billing details.Update and maintain guest records in the hotel management system.Handle cash transactions and maintain a balanced cash drawer.Coordination:Coordinate with other hotel departments to fulfill guest requests and ensure smooth operations.Work closely with housekeeping, concierge, and other teams to address guest needs promptly.Problem Resolution:Anticipate and address potential challenges to ensure a seamless guest experience.Report any maintenance issues or room discrepancies to the appropriate department.1. Technology:· Utilize hotel management software and communication systems effectively.· Operate office equipment, including phones, computers, and fax machines.2. Security and Compliance:· Adhere to hotel security and safety procedures.· Follow all privacy policies and maintain the confidentiality of guest information.3. Professional Development:· Stay informed about hotel services, amenities, and local attractions.· Participate in training programs and meetings as required.

As a Commis , you will play a vital role in supporting the culinary team by assisting in the preparation of food items and maintaining a clean and organized kitchen. This role involves working under the supervision of senior chefs and contributing to the overall efficiency and success of the kitchen.Key ResponsibilitiesFood Preparation:Assist in the preparation and cooking of various dishes according to established recipes and standards.Handle basic cooking tasks, such as chopping, slicing, and portioning ingredients.Station Support:Work in specific culinary stations as assigned by senior chefs.Learn and execute tasks related to the assigned station under supervision.Ingredient Handling:Receive and inspect food products, ensuring they meet quality standards.Assist in the proper storage and rotation of ingredients.Cleaning and Maintenance:Maintain cleanliness and organization in the kitchen, including workstations and equipment.Follow sanitation procedures to ensure a hygienic working environment.Recipe Adherence:Follow recipes and portion sizes accurately to maintain consistency.Seek guidance from senior chefs on preparation techniques and presentation.Collaboration:Work collaboratively with other kitchen staff to ensure smooth operations.Communicate effectively with chefs, cooks, and fellow team members.Quality Control:Monitor the quality of ingredients and finished dishes.Report any issues or discrepancies to senior chefs.Efficiency:Work efficiently to meet production schedules and service deadlines.Assist in the timely preparation and assembly of menu items.Training and Learning:Participate in training sessions to enhance culinary skills.Seek opportunities to expand knowledge of cooking techniques and cuisine.Adaptability:Adapt to the dynamic needs of the kitchen, assisting in various tasks as required.Demonstrate a willingness to learn and take on new responsibilities.