Customer Interaction: Greet and welcome customers as they enter the outlet, providing a friendly and helpful first impression.
Product Information: Provide detailed information about our leisure and adventure offerings, helping customers select activities that best suit their interests and needs.
Booking Assistance: Assist customers with booking activities, including providing guidance on available time slots, package options, and any ongoing promotions.
Complaint Resolution: Address customer concerns and complaints professionally, ensuring prompt and satisfactory resolutions.
Feedback Collection: Actively seek customer feedback to understand their experiences and provide insights for service improvement.
Team Collaboration: Work closely with colleagues to ensure smooth operation of the outlet, including participation in team meetings and training sessions.
