Job brief:

We are seeking a motivated and detail-oriented intern to join our team. This internship will provide valuable experience in managing client relationships and supporting after service requirements. It’s a three-month paid internship, post completion and satisfactory performance will be converted into a fulltime position.

Job Responsibilities:

• Assist clients with post-sale inquiries
• Resolve client issues by gathering information and coordinating with relevant departments.
• Maintain accurate records and activities in the CRM software
• Preparing reports on common client issues, feedback, and service metrics.
• Work closely with the marketing and sales team to identify and implement improvements to enhance the client satisfaction.

Job Requirements:

• Degree in Business, Marketing, Communications, or a related field.
• Strong communication skills, both written and verbal.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A proactive and customer-focused attitude.

Benefits:

• Gain practical experience with client interaction.
• Potential for future career opportunities within the company.

Duration: 3 months