System Design and Implementation: Design electrical systems that support call center operations, including communication networks, power distribution, and backup systems.
Troubleshooting and Maintenance: Diagnose and resolve electrical issues in telecommunications equipment to minimize downtime.
Collaboration: Work with IT staff and vendors to integrate new technologies and upgrade existing systems.
Documentation: Create and maintain documentation for electrical systems, including schematics, manuals, and maintenance logs.
Compliance and Safety: Ensure that all electrical systems comply with industry standards and safety regulations.
Project Management: Participate in project planning and execution for system upgrades or new installations.
Training and Support: Provide technical support and training to call center staff on the use and maintenance of electrical systems.
