Sales Management
- Develop and execute sales strategies to maximize revenue for tires, lubricants, and batteries as well as to set sales targets and monitor performance, adjusting strategies as needed to achieve goals.
Team Leadership
- Train, and manage a sales team, providing guidance and support to enhance performance. Create and manage staff schedules to ensure optimal coverage during peak periods.
Customer Service
- Foster strong relationships with customers, addressing any issues or concerns related to tires, lubricants, and batteries while ensuring high levels of customer satisfaction and gather feedback to improve service.
- Utilize knowledge of automotive products, tires, and lubricants to provide expert advice and enhance customer satisfaction.
Inventory Management
- Oversee inventory levels of ensuring adequate stock and managing replenishment orders. Conduct regular stock audits and adjust orders based on sales trends and customer demand.
Marketing and Promotions
- Plan and implement marketing campaigns and promotions to drive sales.
Financial Management
- Prepare and manage the sales budget, including forecasting sales and controlling costs.
Compliance and Standards
- Ensure all sales activities adhere to industry regulations and company policies. Maintain high standards of product quality and service delivery.
Training and Development
- Ensure the sales team is knowledgeable about the brands of tires, lubricants, and batteries, providing ongoing training and development.
Operational Efficiency
- Identify and implement process improvements to enhance sales operations and inventory management.
Customer Acquisition and Retention
- Develop strategies to attract new customers and retain existing ones. Implement loyalty programs and other initiatives to build long-term customer relationships.
