Enquiry Management:Monitor and track all incoming sales inquiries through various channels.Ensure timely follow-up and documentation of each inquiry in the CRM or tracking system.Sales Team Support:Maintain the daily meeting schedules and appointments of all sales representatives.Ensure sales reps are well-equipped with updated product information, pricing, and technical data.Coordinate internal approvals and price negotiations when required.Order Conversion:Proactively ensure that every inquiry is being followed up until it is either converted into a confirmed order or closed.Identify bottlenecks in the conversion process and support the team in overcoming them.Customer Engagement:Regularly communicate with existing and prospective customers to update them about new product launches and offers.Provide exceptional customer service by responding promptly — within seconds when needed — to messages, calls, or emails.Sales Target Achievement:Assist the sales team in achieving monthly and quarterly targets.Maintain updated dashboards and reports to measure progress against goals.Internal Coordination:Liaise with production, logistics, and accounts teams to ensure smooth processing and delivery of orders.Ensure the flow of communication between departments is seamless to prevent delays.Key Skills and Attributes:Strong organizational and multitasking skillsExcellent written and verbal communicationProficient in CRM tools, MS Office (especially Excel), and email managementCustomer-first attitude and problem-solving mindsetFast responder – must be highly active during working hoursHighly motivated with a passion for supporting sales and closing dealsKnowledge of industrial products (preferably hoses, fittings, or machinery) is a plus

Quotation Preparation:Create professional and accurate quotations based on pricing, item codes, and customer requirements.Coordinate with the sales team to ensure timely delivery of quotes.Form Submission:Fill out Google Forms and other digital forms as per company requirements.Ensure all entries are correct and submitted on time.ERP Data Entry (FMS / Odoo):Enter and update sales, customer, and product data into FMS or Odoo systems.Maintain clean and organized digital records.Reporting & Accuracy:Double-check all entries for accuracy and completeness.Generate basic reports when required.Filing Collaboration:Work closely with the sales, procurement, and operations teams to collect necessary data.Assist with any additional admin or back-office duties related to sales support.

We are looking for a proactive and strategic Operations Manager to oversee and optimize our daily business activities. This role is responsible for developing operational systems, managing teams, ensuring regulatory compliance, and driving continuous improvement in all areas of the organization. The ideal candidate is a problem-solver, a strong communicator, and a leader who fosters a high-performance culture.

Enquiry Management:Monitor and track all incoming sales inquiries through various channels.Ensure timely follow-up and documentation of each inquiry in the CRM or tracking system.Sales Team Support:Maintain the daily meeting schedules and appointments of all sales representatives.Ensure sales reps are well-equipped with updated product information, pricing, and technical data.Coordinate internal approvals and price negotiations when required.Order Conversion:Proactively ensure that every inquiry is being followed up until it is either converted into a confirmed order or closed.Identify bottlenecks in the conversion process and support the team in overcoming them.Customer Engagement:Regularly communicate with existing and prospective customers to update them about new product launches and offers.Provide exceptional customer service by responding promptly — within seconds when needed — to messages, calls, or emails.Sales Target Achievement:Assist the sales team in achieving monthly and quarterly targets.Maintain updated dashboards and reports to measure progress against goals.Internal Coordination:Liaise with production, logistics, and accounts teams to ensure smooth processing and delivery of orders.Ensure the flow of communication between departments is seamless to prevent delays.Key Skills and Attributes:Strong organizational and multitasking skillsExcellent written and verbal communicationProficient in CRM tools, MS Office (especially Excel), and email managementCustomer-first attitude and problem-solving mindsetFast responder – must be highly active during working hoursHighly motivated with a passion for supporting sales and closing dealsKnowledge of industrial products (preferably hoses, fittings, or machinery) is a plus

Quotation Preparation:Create professional and accurate quotations based on pricing, item codes, and customer requirements.Coordinate with the sales team to ensure timely delivery of quotes.Form Submission:Fill out Google Forms and other digital forms as per company requirements.Ensure all entries are correct and submitted on time.ERP Data Entry (FMS / Odoo):Enter and update sales, customer, and product data into FMS or Odoo systems.Maintain clean and organized digital records.Reporting & Accuracy:Double-check all entries for accuracy and completeness.Generate basic reports when required.Filing Collaboration:Work closely with the sales, procurement, and operations teams to collect necessary data.Assist with any additional admin or back-office duties related to sales support.

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.Meeting planned sales goals.Promoting the organization and products.Understand our ideal customers and how they relate to our products.Proactively pursue new business and sales opportunitiesBe a brand ambassador and reflect company values at all timesBuild and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.Prepare and deliver technical presentations and product demonstrations.Achieve and exceed monthly/quarterly sales targets and KPIs.Prepare quotations, negotiate prices, and follow up on sales inquiries.Conduct market research to stay updated on industry trends and competitors.Maintain accurate records of sales activities and customer interactions in CRM.

· Identify and develop new business opportunities through prospecting and networking.· Maintain relationships with existing clients and upsell products or services to meet their needs.· Negotiate and close deals to meet or exceed sales targets.· Collaborate with colleagues in marketing, customer service, and product development to support sales efforts.· Analyze market trends and competitive landscape to identify opportunities and risks.· Maintain accurate records of sales activities and track progress towards targets.· Provide exceptional customer service to ensure client satisfaction and retention.· Continuously improve sales skills and knowledge through training and development opportunities.· Bachelor's degree in business, marketing, or related field.· Proven track record of achieving sales targets in a B2B environment.· Excellent communication and interpersonal skills to build relationships and influence decision-makers.· Self-motivated and driven to succeed in a competitive sales environment.· Minimum of 3-5 years of experience in a sales role.· Ability to work independently and as part of a team to achieve common goals.· Strong analytical and problem-solving skills to identify opportunities and risks.· Experience in the relevant industry is preferred.· Fluent in English and proficiency in other languages is a plus.

Invoicing and Sales Orders:Accurately process and generate invoices for customers.Record and manage sales orders in the system.Verify order details, pricing, and customer information for accuracy.Data Entry and Record Keeping:Input, update, and maintain data in the company's database or ERP system.Ensure all entries are accurate, complete, and up-to-date.Organize and file documents (physical and digital) for easy retrieval.

Key Responsibilities:Design, develop, and maintain websites with a focus on aesthetics and functionality.Execute and manage SEO strategies, including keyword research and optimization for better ranking and visibility.Conduct basic photo editing using Adobe Suite or similar software to enhance marketing assets.Collaborate with marketing and communications teams to establish a consistent and assertive brand presence across social media platforms.Develop and execute social media strategies aligned with brand objectives.Manage paid advertising campaigns on platforms like Facebook, Instagram, LinkedIn, Reddit, and others.Support marketing efforts across channels, including SEO/SEM, PR campaigns, and content marketing.Serve as the primary point of contact for customer inquiries and media concerns related to product lines.Requirements:Proven experience in website designing and basic knowledge of tools like WordPress or similar platforms.Strong expertise in SEO and Google keyword optimization.Basic photo editing skills using Adobe Photoshop, Illustrator, or similar tools.Demonstrated ability to manage social media accounts and paid advertising campaigns effectively.Excellent communication and problem-solving skills.Ability to multitask and thrive in a fast-paced environment.Why Join Us?Be part of a forward-thinking team that values innovation and creativity.Opportunity to work on exciting projects and grow your career.A supportive work environment where your ideas matter.

General Administrative SupportManage office communications, including answering calls, responding to emails, and handling correspondence.Schedule and coordinate meetings, appointments, and travel arrangements for managers and teams.Organize and maintain physical and digital files, ensuring confidentiality. Documentation and ReportingPrepare, format, and distribute reports, presentations, and other business documents.Maintain databases, spreadsheets, and filing systems.Take minutes during meetings and distribute them promptly.Office ManagementMaintain office supplies and inventory; manage procurement as needed.Coordinate office maintenance and liaise with vendors or service providers.Assist in organizing company events or workshops. Support to ManagementAct as a liaison between management, employees, and external parties.Assist in preparing and submitting expense reports and budgets.Follow up on pending tasks and deadlines on behalf of management. Other DutiesSupport HR, finance, or other departments with administrative tasks when required.Maintain professionalism and uphold company policies.

· Identify and develop new business opportunities through prospecting and networking.· Maintain relationships with existing clients and upsell products or services to meet their needs.· Negotiate and close deals to meet or exceed sales targets.· Collaborate with colleagues in marketing, customer service, and product development to support sales efforts.· Analyze market trends and competitive landscape to identify opportunities and risks.· Maintain accurate records of sales activities and track progress towards targets.· Provide exceptional customer service to ensure client satisfaction and retention.· Continuously improve sales skills and knowledge through training and development opportunities.

Identify and develop new business opportunities through prospecting and networking.Maintain relationships with existing clients and upsell products or services to meet their needs.Negotiate and close deals to meet or exceed sales targets.Collaborate with colleagues in marketing, customer service, and product development to support sales efforts.Analyze market trends and competitive landscape to identify opportunities and risks.Maintain accurate records of sales activities and track progress towards targets.Provide exceptional customer service to ensure client satisfaction and retention.Continuously improve sales skills and knowledge through training and development opportunities.