Roles & Responsibilities Quickly and accurately key in numbers for invoices and product reports Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data Matches data from reports to paper copies File matching documents Communicate document deficiencies through reporting. Work with backend team and pickers determine the source of the deficiencies and correct the errors Perform document review to identify missing documents, report on the condition of the documents Process all tasks in a highly efficient manner Exercise a high attention-to-detail 1. Document Creation and Processing: - Create and format various business documents using Microsoft Word and other relevant software. - Ensure accuracy, consistency, and adherence to company standards in all documents. - Process incoming documents, such as invoices, purchase orders, and delivery receipts, in a timely manner. - Verify the completeness and correctness of the information provided in the documents. 2. Order Management: - Receive and organize orders - Match products with appropriate documents and ensure proper filing. - Maintain an organized and efficient system for tracking and retrieving receipts. 3. Document and Receipt Merging: - Merge multiple documents and receipts into a cohesive and comprehensive format. - Ensure the integrity and accuracy of merged documents. 4. Computer Skills: - Proficiently work with Microsoft Excel to manage and analyze data. - Utilize other computer programs relevant to document and receipt processing. Skills Requirements: 1. Excellent Communication Skills: - Strong verbal and written communication skills in English. - Ability to communicate effectively with team members, clients, and bank representatives. 2. Proficiency in Document and Receipt Processing: - Demonstrated experience in creating, processing, and merging documents. - Familiarity with organizing and managing receipts. 3. Computer Skills: - Proficiency in Microsoft Word and Excel. - Experience working with other relevant computer programs. 4. Industry Knowledge: - Familiarity with trading building materials and related processes. - Understanding of financial transactions and documentation involved in the industry. 5. Attention to Detail: - Meticulousness in ensuring accuracy and completeness of documents and receipts. - Ability to spot errors and discrepancies. 6. Organizational Skills: - Strong organizational skills to manage and track various documents and receipts. 7. Time Management: - Ability to prioritize tasks and manage multiple deadlines. Maintaining Deliverables filing & retention system for hard copy and electronic originals of documentation. Setting up distribution requirements, including time-frame Coordinating the Document Control cycle from start to finish. Registering the receipt of documents from both internal and external sources. Transmitting documents to internal and external parties for review and information. Transmitting the comments on documents back to originators. Producing and issuing document status reports. Ensuring that all issued Project Deliverables are correct in accordance with document control procedures. You must ensure accuracy in billing invoice, costing/posting of data entry in the system. Desired Candidate Profile • Diploma/Bachelor’s Degree • 1-3 years as customer service representative/documentation clerk • Experience in processing of invoices & Preparing documents • Knowledge in MS Office & any ERP software 1+ year document clerk experience is preferred. Working knowledge of mortgage documents including Deed of Trust, Notes, Endorsement and Riders, title policies and loan assignments High attention to detail and ability to exercise sound judgement Good reading, writing and math skills, computer skills Ability to navigate multiple search engines Ability to create search strings

Roles & Responsibilities - Responsible for the sales, receivables collection, gross profit generation as well as the business development activities within the corporate/ enterprise/ institutional market of UAE, based on the mutually agreeable sales targets, broken month-wise in value & G.P, fixed at the beginning of each financial year. - Managing existing clients by staying in regular touch with each one of them, in order to generate enquiries. Once enquiries are in receipt, need to quote accordingly with multiple options, by contacting the relevant suppliers and taking the best possible pricing, for requested products / services. - Regular follow-ups on quoted enquiries with relevant purchasers / decision makers is imperative to ensure that the maximum quotes are getting converted to purchase orders. Following up on quote conversions will help in understanding the hindrances and hiccups that are blocking us from winning orders, and in order to circumvent such hindrances, need to prune and finetune our offers accordingly by working on price negotiations, service enhancement, shortening delivery deadlines, expediting responses and so on. - The most professional activity of a corporate sales consultant, which is of paramount importance, is right sourcing at precise pricing. Albeit, getting orders might seem as the important activity and achievement, but the key to the sustenance as well as income generation of the division is right and correct sourcing, and hence will be the activity of prime and uttermost importance of corporate sales consultant. Desired Candidate Profile - Corporate sales consultant should screen the market for prospective as well as reputed and reliable suppliers, who are trustworthy and can ensure uninterrupted supply of stocks, as and when required. - Maintaining a healthy and transparent relationship with all suppliers which will be critical to clinch the best possible deals, thus maximizing the margins from each and every purchase order received, which is directly proportional to the bottom line of the division. - Developing new clients and adding them to the existing corporate clientele of Jacky’s corporate sales division will be a regular and ongoing activity of corporate sales consultant.

Roles & Responsibilities Manage and administer the helpdesk, overseeing incident logging, diagnosis, and escalations to maintain quality standards. Maintaining a help desk ticketing system to record, track, and prioritize customer inquiries. Facilitate the timely resolution of issues within stated service level agreements (SLAs). Prioritize and resolve incidents in alignment with client-set priorities, adhering to Service Level Agreements (SLAs) and escalating when necessary. Collaborate seamlessly with cross-functional teams, including Systems, Network, and Vendor Engineers, to track and resolve incidents across IT domains. Verify and renew Service Level Agreements, promptly notifying customers of SLA expirations and activations for transparent communication. Efficiently coordinate with vendors for deliveries, ensuring streamlined operations and effective tracking. Maintaining a record of customer invoices and ensuring that invoices are generated in accordance with the SLA-specified payment milestone. Takeresponsibilityforcustomershipments,guaranteeingpunctualandaccurate deliveries. Identify renewal opportunities, obtaining vendor quotations, and preparing proposals to enhance customer relationships and drive business growth. Maintain accurate customer databases encompassing installed base information, assets, and contracts, supporting operational efficiency. Review customer and supplier contracts meticulously, highlighting any concerns to ensure alignment with organizational objectives. Produce comprehensive monthly reports detailing calls status and resolutions, contributing to continuous improvement strategies. Coordinate between sales team and freight forwarders, filing important documents and communicating relevant information. Ensure the adequacy of sales-related equipment or material. Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. Desired Candidate Profile Proven experience in sales or as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving. Excellent verbal and written communication skills. A team player with high level of dedication.

Roles & Responsibilities • Provide first line of support on Infrastructure, Cybersecurity, Apps, Telecommunication, and collaboration solutions within the respective site. • Provide support to the digital operations team to maintain the core Infrastructure, Cybersecurity, Apps, Telecommunication, and collaboration solutions at the respective site. • Provide all technical support during the installation, configuration, and rollout phase. • Provide computer help desk support in resolving PC, printer, and network problems either directly or Remotely with end-users. • Monitor and maintain computer systems and networks. • Responding in a timely manner to service issues and requests • Basic knowledge of Active Directory • Repair and replace parts/equipment, as necessary. • Troubleshoot hardware and software problems by running diagnostics, documenting problems, and resolutions, and assessing the impact of issues. • Prioritize and manage many open cases at one time. • Manage the stock of equipment, consumables, and other supplies. • Manage user accounts, and emails, assign rights and access to the digital services. • Upgrade, install, and configure computer hardware, software, systems, networks, printers, CCTV, etc. to meet the objectives of the adoption and support unit. • Troubleshoot system and network problems, diagnose and solve hardware or software faults, document problems, and resolutions, and assess the impact of issues. • Maintain availability, performance, integrity, and security of digital systems within the site. • Check Security logs from (Servers firewalls, switches, routers, etc.), monitor network traffic, run virus scans, and ensure security patches are up to date to avoid security breaches. • Analyze incidents, resolve and/or escalate the issues received to ensure the proper resolution. • Manage user accounts, and emails, assign rights and access to the digital system and services. • Provide the required awareness and training to the end user to ensure the proper use of digital systems and services. Desired Candidate Profile Up-to-date knowledge of the latest IT and software trends • Strong technical background in IT systems and support • Sound problem-solving and decision-making skills • Good knowledge on cybersecurity • Ability to quickly establish good working relationships with end users. • Ability to prioritize the workload. • Ability to work well in a team. • Flexible and open to change • Excellent communication and time management Skills. • Willingness to travel within UAE when necessary as and when required. MINIMUM QUALIFICATIONS: • Degree in IT/computer science. • Minimum Experience: • 2+ years total experience in IT support.