Job Purpose:The Delivery and aggregator analyst is responsible for tracking, analyzing, and optimizing the performance of all delivery channels across multiple platforms. The role ensures accurate sales reporting, platform efficiency, data accuracy, and the seamless coordination between cloud kitchens, branches, and digital platforms to maximize revenue and customer satisfaction.Key Responsibilities:• Monitor and evaluate daily sales performance across all delivery platforms (e.g., HungerStation, Jahez, etc.).• Analyze sales data including order volume, average order value, top-selling items, and promotional effectiveness.• Ensure correct and timely implementation of promotions and offers across all platforms in coordination with the marketing team.• Coordinate with Operation teams to ensure menu accuracy, pricing updates, and platform readiness.• Benchmark and compare platform performance to identify the most profitable and operationally efficient channels.• Track and report on the achievement of monthly and quarterly sales targets for delivery operations.• Prepare and present performance dashboards and reports with actionable insights and recommendations to senior management.• Investigate and report compensation claims related to customer complaints (e.g., delays, missing or incorrect items, packaging issues).• Ensure data synchronization and accuracy between Revel sales and NetSuite systems for reporting and analysis purposes.Qualifications & Experience:• Bachelor’s degree in business administration, Marketing, Data Analytics, or a related field.• 2–4 years of experience in sales analysis, e-commerce operations, or F&B delivery platforms.• Strong analytical skills and experience in interpreting data and generating actionable insights.• Proficiency in Excel, Google Sheets, and data visualization tools.• Familiarity with POS and ERP systems (especially Revel and NetSuite).• Strong communication skills to collaborate with internal teams and external platform representatives.Key Competencies:• Analytical thinking and attention to detail• Strong communication and reporting skills• Results-oriented with a growth mindset• Ability to manage multiple platforms and coordinate with various stakeholders• Problem-solving and decision-making capability

Job Title: Restaurant SupervisorLocation: Jeddah and Riyadh - Saudi Arabia Department: OperationsReports to: Restaurant Manager / Area ManagerIndustry: Food & Beverage / HospitalityJob PurposeTo ensure the smooth day-to-day operations of the restaurant by leading the floor team, maintaining service quality, and upholding company standards in customer service, hygiene, and performance.Key ResponsibilitiesSupervise restaurant staff and ensure excellent guest experience.Monitor daily operations including opening/closing procedures.Handle customer complaints and resolve issues promptly.Assist with staff training, scheduling, and performance evaluations.Ensure food safety and quality, cleanliness, and hygiene standards are met.Coordinate with kitchen and service teams for efficient flow.Monitor inventory, place supply orders, and control waste.Implement SOPs and assist in audits and internal checks.Support marketing campaigns and in-store promotions.Qualifications & SkillsDiploma or Bachelor's in Hospitality, Business, or related field.3+ years experience in a similar role in a busy F&B outlet.Strong leadership and people management skills.Excellent customer service and communication skills.Knowledge of POS systems and restaurant software.Basic knowledge of food safety standards (HACCP is a plus).Fluency in Arabic and English.Working Hours6 days/week (rotational shifts), including weekends and holidays.

Develop and implement brand strategy, tone of voice, and storytelling across platformsLead integrated campaigns across product launches, events, promotions, and seasonal momentsCollaborate with R&D, Creative, and Digital teams to bring new menu items to lifeConduct market and trend research to identify white space opportunitiesDrive pricing and promotion strategy in collaboration with operationsManage agency partners across creative production and research initiativesBuild feasibility studies and business cases for new channels like Catering, Events, and D2C Website/App and moreLead event partnership strategy (e.g. sports leagues, concerts) and align execution with Trade MarketingSet KPIs, monitor brand performance, and deliver actionable insights and reportingEnsure consistent cross-functional alignment with Product Development, Trade Marketing, Digital, and Operations