Jobs in Cairo

As the Community & Property Manager, you will be at the forefront of managing residential campuses, serving as the primary representative of the developer. Your leadership will be crucial in enhancing community experiences and optimizing property operations from an asset management perspective. You will be responsible for supervising community services, ensuring operational excellence, and fostering a vibrant, engaged resident community.In this strategic role, you will focus on client satisfaction, community development initiatives, and leading a team of property coordinators to uphold high standards. Your contributions will drive operational efficiency, enhance resident engagement, and ensure compliance with all regulatory, legal, and financial requirements.What you will do:Manage community facilities and services, ensuring adherence to operational standards and the delivery of high-quality soft and hard services.Oversee financial performance in Community Services, including the implementation of a transparent and effective service charge model for residential projects.Ensure all activities are compliant with relevant laws and regulations to mitigate risks and minimize liabilities.Oversee the development and implementation of key documentation, such as community rules and regulations, and homeowners’ guidelines, to ensure a seamless and well-supported client journey within the communityResearch and continuously evaluate Community Services against international and local market leaders to ensure best practices and implement strategies to enhance occupancy rates through effective community initiatives.Build and maintain strong relationships with residents to improve satisfaction and increase community involvement.Lead and develop a team of property coordinators, fostering a culture of excellence, continuous improvement, and community-focused service.

We are currently seeking an experienced legal professional to join our Group Legal Team in the capacity of Government Affairs Advisor.Overview of the roleSupports the organization navigate legal frameworks, anticipate changes in policy and shape regulations before the governmental entities.What you will doManage the commercial registration and multi business incorporation including all aspects of business licensing practices and government registration.Perform the trade licenses issuances, renewals, liquidation and execute all type of licensing amendments required as per group legal directions.Perform the process of obtaining various governmental approvals/permits to ensure timely completion that supports business operations and legal compliance with government legislation. This includes executing   e-smart services and use of online portals to provide efficient and streamlined governmental services.Process the operations and facilitate the issuance of approvals for running various marketing campaigns and store promotions including the shopping mall events and seasonal festivals.Engage and collaborate with the business units across the group in developing a strategic plan for business incorporation, closure, commercial acquisitions and business expansions.Develop and maintain a strategic working relationships and network of contacts with the government bodies and authorities.Lobby with the governmental entities either related to the new authorities or the local units. i.e. civil defense, New Cairo authority, Industrial development authority, etc.Extracting, real estate certificates for Al-Futtaim properties.Handling the extraction and the renewal of the exportation cards.Handling the extraction and the renewal of the industrial registries

In this role, we are looking for someone who will support the Finance Control for our Real Estate Fixed Assets, playing a vital role in driving strategic decision-making for the company. The candidate will be responsible for overseeing all financial aspects of real estate development projects. The Candidate will partner with cross-functional teams, Regional Finance and Group Finance to ensure alignment with financial goals and objectives. The candidate will act as a business Co Pilot assisting the Financial Controller and relevant Asset Development Business Departments on the daily operations, decision making, strategic business planning, and monthly management meetings and business reviews.The ideal candidate would be commercially oriented, process-oriented, possess excellent staff & task managerial skills, natural leader, pay close attention to detail, ensure compliance with Laws and Policies and have analytical thinking skills. This includes close interactions with the leadership team on a continuous basis. Additionally, this role will require knowledge and experience of accounting standards, real estate operations, and Egypt real estate laws and guidelines.What you will do:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Review monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Conduct and present a detailed financial analysis of the different Real Estate Development needs to ensure that any actions driven by the findings take place.Fixed Asset ManagementReview monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Ensure the accuracy and substantiation of fixed asset balances.Monitor project performance against approved budgets and identify potential variances.Capitalize completed fixed asset projects.Ensure compliance with fixed asset policies and procedures.Assist management with the handover of completed projects from asset development to asset management teams.Advise on CFC projects funding and establish control mechanism of cash flow.  Coordinate with Treasury on the management and operation of projects financing.Monitor the economy across the region with a focus on Egypt Real Estate Development and advise the business on updates, risks, and opportunities.Business SupportPrimary interface between Real Estate Development Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, Internal and External Audit, and internal management in managing CFC finance operations related to fixed assets.Support the finance improvement projects, particularly in relation to reporting automation, system implementation and process improvements.Review all the relevant internal notes, Purchase Requisitions, and request for approvals for Capital Expenditures and ensure that they are in line with the DOA and budgets.Ensure that all future development capital expenditures (Capex) are raised and requested through PMWeb.

The role will ensure that all Cairo Festival Centre tenants adhere to Al-Futtaim Group’s retail standards by conducting assessments, providing guidance, and enabling compliance. It will focus on enhancing tenant performance, driving operational efficiencies, and improving customer experience. By tracking KPIs, the role aims to deliver measurable improvements in commercial value and tenant success.What you will doManage the adherence of all tenants to industry standards and business compliance requirements as specified and directed by Al-Futtaim Trading Company (AFTC).Manage internal and external client expectations, demonstrating evidence of increased commercial value and performance.Identify retail learning and development needs within Cairo Festival Centre (CFC) and provide innovative solutions to create competitive advantages.Maintain systems for collating and reporting on retail development and performance.Maintain a consistent interface with the AFTC Retail Academy to align training and development initiatives.Collaborate with relevant departments to enhance tenant sales and performance by building strategic partnerships.Work closely with the Tenant Relations Admin to ensure all tenant issues are resolved promptly and in line with Al-Futtaim business standards.Ensure the Tenant Manual and Mall contact list are up to date and accessible to all relevant stakeholders.Oversee the distribution of memos and communications from Mall Management, ensuring alignment with Al-Futtaim standards and timely delivery.Develop, utilize, and analyze sales reports to provide an overview of mall performance and key performance indicators (KPIs).

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.What you will do:Conduct a daily detailed inspection of his assigned area to review the availability and positioning of price labels, product information tags and other communication media.Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.Coordinate with Procurement Executive for information pertaining to stocks in his assigned area.Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care; listen and support them with an attitude based on the IKEA values.Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.Understand and determine the customers’ requirements, to prepare a pro forma invoice.Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.Suggest means of improving sales to the supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.Maintain a full display of products via merchandising methods as laid down by the company.Be an ‘expert’ on the product range within HFB.Be aware of developments in the local market by being attentive to information given by customers; be aware on advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to advise customers properly.Be up to date with changes in the company’s products range such as new items or changes in existing items; Keep the Sales Manager informed of any customer’s problems/comments on the product range and/or any gaps in the range.

Provide excellent Customer Service in Play Facility – Smaland - by adhering to entry policies and child care SOPs in order to provide a service in a friendly and professional manner.What you will do:Greets and welcomes mothers/guardians with their children on arrival at Smaland.Ensure the Smaland admission policy is explained in a friendly and professional manner.Entertain children with agreed activities based on Commercial Calendar.Ensure the Childs safety is their main priority while they are in SmalandMakes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.Handles routine customer complaints promptly and courteously.Provides a safe environment for children within the area.Be ready to rotate and work at Information desk to greet customers and address all incoming inquiries.Ensure all system and emergency procedures are adhered to as per policy / procedureBriefs the Duty Manager on complaints that require management assistance.Ensure all emergency procedures are adhered to.

The Finance Manager ensures compliance with accounting standards for Accounts Receivable, oversees the accuracy of revenue, debt provision, and billing entries, and coordinates with the shared services team for posting. The role involves monitoring Accounts Receivable balances, identifying discrepancies, reporting exceptions, and managing security deposit deviations, refunds, credit balances, and unit sale handovers.What you will doReview periodic invoicing and revised billing to CFC clients and tenants related to (rent & service charge)Review the monthly utilities invoicing to CFC clients and tenants.Review tenants’ sales against the audit certificates and calculate turnover.Review Property tax against property tax report and send to shared service team to book the property tax.Prepare all revenue accruals.Approving units’ clearance for unit sales handover and reconcile actual handed over units Vs. actual recognized revenue.Reconcile Lease contracts Vs recognized Revenue.Preparing and calculate post-dated cheques NPV and related Journal entries to be sent to shared service team for recording.Review system workflows (new leases, renewals, amendments, and terminations) and send comments to Financial Controller.Manage internal auditors and external auditors.Prepare and review on monthly basis the aging report, legal and critical cases’ provision for bad debt.Review intermediate accounts (i.e. tenant deposits - other debtor / unearned income / security deposit) for any required adjustments or booking.Respond to line manager’s special assignment.Respond to business and other departments queries and requests for invoices. Proformas invoices and E-invoices.Follow up , highlight and provide prompt solutions for any billing issues related to both ERP system and tax portal for uploading E-invoices.Conduct weekly, month-end, quarter-end and year-end meetings with shared service order to cash team to review closing tasks and ensure to maintain the monthly, quarter and year end closing group and local deadlines.

This role will lead the FP&A function, playing a vital role in driving strategic decision-making for the company. The candidate will be responsible for the entire financial planning and analysis cycle, from budgeting and forecasting to reporting and analysis. The Candidate will partner with cross-functional teams, Regional Finance and Group Finance to ensure alignment with financial goals and objectives. The candidate will act as a business Co Pilot assisting the CFC Real Estates heads on the daily operations, decision making, strategic business planning, and monthly management meetings and business reviews.What you will do•    Work with the local financial controlling to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts. •    Compile monthly reporting packages to support CFC business reviews.•    Review monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close)•    Conduct and present a detailed financial analysis of the different financial cycles (i.e. sales, leasing, working capital, loans,..etc) to the senior leadership and ensure that any actions driven by the findings take place. •    Advise on CFC projects funding and establish control mechanism of cash flow.  Lead coordination with Treasury on the management and operation of projects financing.•    Lead the development of the annual budget, including the P&L, balance sheet, and 5 Year strategic plan.•    Prepare rolling forecasts for projects, incorporating new information and adjustments as needed.•    Develop cash flow forecasts for the entire project, reflecting surpluses or funding needs based on the development plan.•    Co-pilot the Financial strategic direction of the CFC business through monthly review and variance reporting and improvement initiatives.•    Monitor the economy across the region with a focus on Egypt retail, residential and commercial properties and advise the portfolio heads on updates, risks and opportunities.•    Develop reports and schedules as required for external and internal purposes to ensure that any business decision is backed up with the right financial data.•    Implement and maintain budgetary controls over operating expenses and capital expenditures.•    Review all the Lease Agreement Forms (LAFs) from a business and financial perspective. Conduct detailed analysis of mall lease revenue and debtors reports.•    Primary interface between CFC Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, Internal and External Audit, and internal management in managing CFC finance operations and financial reporting. •    Lead the finance improvement projects, particularly in relation to reporting automation, system implementation and process improvements.

The role is responsible for overseeing the Commercial Management Services Department, ensuring the successful delivery of a defined program of works for a mixed-use development. This involves managing project timelines and budgets in alignment with Group Policies, optimizing the efficient utilization of investment funds for asset creation, development, and seamless handover to end users.What you will doCommercial Management Services: Oversee and provide commercial management support for an Al Futtaim Group Real Estate (AFGRE) program of works (CFC).Leadership & Team Direction: Manage and direct the Programme Commercial Manager and Portfolio Commercial Managers to ensure effective commercial advisory services to the AFGRE team.Procurement Strategy: Develop and implement procurement strategies for projects and consultancy services, ensuring alignment with time, quality, and cost requirements of the development plan.Claims & Disputes Management: Oversee the resolution of claims and disputes, leveraging both internal and external resources based on complexity, claim size, and available expertise, while ensuring compliance with contractual terms and timelines.Commercial Advisory: Provide strategic commercial advice to Design Management and Development Divisions to mitigate risks, achieve best value, and maximize investment returns.Contract Management: Manage the development, maintenance, and updates of Standard Form Contracts, ensuring alignment with Group Legal and adherence to risk allocation policies.Oversee the preparation of project-specific contract documentation.Cost & Budget Reporting: Lead the monthly production and review of cost and budget reports in collaboration with Portfolio Managers, identifying risks and ensuring active cost management.Supervise pre- and post-contract Quantity Surveying Services, including cost estimating, monthly accounts, budget forecasting, claims analysis, and final account settlements.Insurance & Risk Management: Monitor and maintain comprehensive development-wide insurance policies for construction works, including Professional Indemnity, Contractors All Risk, Third Party, and other contractual insurance requirements.Governance & Compliance: Develop and maintain internal approval processes in accordance with Group Policies and Delegation of Authority.Manage the Delegation of Authority, ensuring clarity and compliance across all commercial operations.Administrative Oversight: Provide leadership and direction to the Commercial Management Services Administration Team to ensure smooth commercial operations.Cost Management Services: Guide the Cost Management Services Team in tracking and managing payments, contract approvals, and budget approvals.Cross-functional Collaboration: Establish and maintain interfaces with the Project Planning Services Team to ensure alignment between commercial and planning functions.

Provide excellent Customer Service in Play Facility – Smaland - by adhering to entry policies and child care SOPs in order to provide a service in a friendly and professional manner.What you will do:Greets and welcomes mothers/guardians with their children on arrival at Smaland.Ensure the Smaland admission policy is explained in a friendly and professional manner.Entertain children with agreed activities based on Commercial Calendar.Ensure the Childs safety is their main priority while they are in SmalandMakes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.Handles routine customer complaints promptly and courteously.Provides a safe environment for children within the area.Be ready to rotate and work at Information desk to greet customers and address all incoming inquiries.Ensure all system and emergency procedures are adhered to as per policy / procedureBriefs the Duty Manager on complaints that require management assistance.Ensure all emergency procedures are adhered to.

To act on behalf of the Landlord as his representative to coordinate the Tenant's designs and technical review for the MEP works and fit out to ensure compliance with the Landlord's specifications, design guidelines, and lease requirements so the Tenant opens on the required opening date.What you will do:Providing site survey for preparing the electromechanical LODs for the new commercial accounts in Business Park buildings.Ensure the handover to the Tenants is as per the Lease agreement. Handover allocated units to Tenants upon the nominated access date.Provide the required site review on behalf of the Landlord to ensure that the fitting-out process for commercial units is executed according to the design approved by the Landlord.Monitor construction progress and provide the required site survey for inspecting the MEP items in residential and commercial units to insure the units’ handover on time.Receive and attend to queries from tenants and their consultants concerning specification utilities available routing of services etc.

Secure that the graphic standards * communication materials are implemented in the IKEA store in line with the IKEA manuals.What you will doOPERATIONALPlan and execute a high level of Graphic solutions by communicating IKEA product features and solutions in all in-store areas.Implement graphic communication (notice board, usage of IKEA furnishing in Offices, signage & Posters) to all sales support areas and non-customers’ areas in order to maintain the store in accordance to IKEA standards, so that the perception of visitors to those areas is as strong as in the store.Install IKEA Trade Name & Word mark & ensure they are properly projected and strictly observed as per the IKEA Trademark Manual and Company Policy document.Perform daily and weekly checks on implementation and application of graphic displays to ensure consistent standards and translations are correct (in line with IKEA visual identity. IKEA Trademark and IKEA pricing as described in the IKEA Manual).Work with Sales and in-store logistics by following the work brief process in planning and implementing graphic solutions to support the stores set sales targets and activity calendarCOMMERCIALPlan and execute any changes to graphic solutions as directed from GD Leader within the store so that they are in keeping with the store's current commercial calendar and activities.Develop a deep understanding and knowledge of Graphic Com-In related to IKEA manuals, proven ideas and guidelines (continual usages of toolbox for updates from IKEA Sweden) as set out by IKEA System B.V. in order to improve own skill base and competence (use yearly improvement plan set by Com-In Manager)Obtain a knowledge of competitors' activities, the local market and our customers (communication, marketing adverts and trends in graphic materials) in order to develop awareness of Ikea Customers with the store.

The Tenant Coordinator is responsible for independently managing tenant fit-outs, ensuring compliance with developer specifications, and maintaining community standards. This role involves taking ownership of specific tasks related to the operational management of residential properties, ensuring smooth tenant coordination, and contributing to the overall performance and satisfaction of the community.What you will do:Manage & follow up the handover process for sold units, performing snagging and de-snagging activities in compliance with contractual obligations.Oversee the quality and standards of maintenance activities within the community, ensuring timely resolutions and proper implementation of preventive maintenance plans.Ensure that tenants follow community guidelines and fit-out regulations during the move-in or renovation process, addressing any violations and coordinating necessary action.Manage enhancement projects for properties and the surrounding community, ensuring improvements are made according to plan, on time, and aligned with the overall operational goals.Prepare and submit detailed reports on property performance, maintenance activities, and community services, ensuring timely and accurate communication of key insights.

The HR Executive will support the HR personnel & payroll process and ensure all the government relations procedures and process are properly carried out within Al Futtaim Group.What you will doCoordinate and manage the end-to-end offboarding process for departing employees, ensuring compliance with company policies and local regulations.Maintain accurate records of offboarding activities, including the return of company assets, access revocation, and necessary paperwork.Ensures maintenance of all relevant HR related data is correct and complete. Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines.Performs country specific Data consistency check. Ensures all People Service Delivery performance metrics and KPIs are met.Resolves People Services related queries and issues within the standard established time frames raised by various stakeholders, incl. employees. Review, balance.Close collaboration with country HR partners to manage operation inquiries, escalations, and stakeholder management. Provides regular training to new and established stakeholders on the use of the People Services system. Update and maintain employee’s personnel files, database in hard & soft.Extracts regular and ad hoc reports needed for HRSS upon request and get support from reporting team when needed and contribute to support projects in scope for HRSS. Perform other tasks as assigned by Line Manager.Prepare all social insurance forms monthly, Form 1 & 6 and submit Form 2 to the government as per the yearly practice.Responsible for all requests received from the employee related to social insurance updates.Validate all actions done by the social insurance consultant and make sure they follow the SLA and conduct regular audit.Leading the yearly file audit conducted by the social insurance consultant and providing analysis and action required. Generate monthly report to review HC VS social insurance records.Update and maintain employee’s personnel files, database in hard & soft copies and generate monthly reports for the insured employees to ensure a workflow in accordance with the Egyptian labor law.

To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store’s position as the best home furnishing store in the local market.What you will do:Implement and monitor SFM Activities in the Store Commercial Calendar.Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and priceEnsure that Swedish Food Market is ready before the store opens.Conducts monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA storeEnsure that guidelines on Swedish Food Market operation and commercial growth review is adhered toEnsure that all operational checklists is done as scheduled and required action plan is implemented and followed-up in a timely manner.Contribute to an environment where the IKEA culture is strong and living reality embraces the diversity of co-workers and customersMake use of available resources to educate self on IKEA FOOD products, services and sales strategies

To support IKEA FOOD in driving IFB sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA stores position as the best home furnishing store in the local market. Operate a cash register, maintain clean and orderly checkout areas whilst serving customers with great Customer Service skills. Follow SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.What you will do:Implement and monitor IFB activities in the Store Commercial Calendar, ensuring proper merchandising, pricing, and labeling as per IKEA standards.Ensure IFB units are ready before store opening, conduct monthly stock takes, and manage inventory control across IKEA FOOD and the store.Adhere to IFB operation guidelines, complete operational checklists on schedule, and implement necessary action plans.Deliver excellent customer service, ensuring a clean, welcoming environment and efficient cashiering methods.Engage with customers, listen to their feedback, and act on their needs to enhance the shopping experience.Handle cash transactions accurately, following SOPs for payments, cash handling, and reconciliation.Maintain stock levels for printed stationery and ensure food safety compliance with national legislation.Collaborate with the Chef to enhance production knowledge and participate in relevant training sessions.Support incident management, ensuring the team is prepared for emergencies and follows up on investigations.Contribute to store success by driving sales growth, ensuring guest satisfaction, and achieving KPIs.

The primary focus of this role is to drive the achievement of set targets of revenue, gross margin, and branches profit and loss while managing the overall tires sales performance to consistently deliver seamless customer experience.What you will do:•    Establish optimal tires retail customer service setup with the network and relevant stakeholders•    Enhance the tires value chain by researching and implementing new products and services•    Ensure and monitor optimal capacity of resources within the sales team and distribution channels•    Ensure compliance with all local government regulations and principal policies and procedures to minimize operational risk•    Constantly evaluate through performance management and coaching, all direct reports to support the development and growth of all associates•    Analyse customer feedback to identify areas for improvement•    Effectively manage stakeholders and resolve issues through regular communication•    Submit accurate weekly sales forecasts for management reporting•    Plan, design and promote seasonal marketing campaigns at least twice a year to accelerate sales of a particular product•    Identify and arrange for tires to be released along with a new model to capitalise on the normal demand for new vehicles•    Work closely with the Inventory control manager to maintain optimum stocks at branch level to minimise lost sales due to non-availability of sizes•    Handle all external and internal dealers/customer queries in a timely manner•    Make frequent trips at least once every quarter to all •    Work closely with all concerned principal representatives periodically to launch seasonal campaigns and effectively handle all product, stock, technical related matters and disseminate information with all sales and after sales staff•    Monitor and achieve the manufacturer set target on tires sale through proper coordination•    Job holder keeps vigilance on the local market for competitors on the products available and pricing and discuss the impact and re-evaluate the strategy if required to remain competitive in the tires market•    Identify, liaise with vendors, determine financial viability and launch new tires to meet the customer varied needs and maximise financial profitability•    Evaluate technically the quality and reliability of such products be considered before new products are introduced•    Evaluate business opportunities to set up independent outlets carrying all our accessories as one stop shop, outside our facilities and submit the feasibility study proposal to management for approval

To oversee and manage customer service operations to provide pleasant shopping experience , in order to ensure the highest standard of Customer Service in the Check Out, Exchange and Refund Department ,Smaland and Information Desk.What you will do:Work with the rest of customer relation team to ensure the different functions are appropriately staffed at all times of the day in order to make it easy and convenient for customersEnsure the timely  good movement return stock is as per standardsBuild a strong Collaboration with other departments to work on Customer Experience Map.Ensure forecasting of work force, considering the waiting times of different areas of Store.Work with the team to promote and encourage a customer-focused culture throughout to ensure we are first choice for home furnishings and destination for the whole family.Manage and monitor KPIs of the departments.Ensure the highest level of Customer Service at all times and maintain Resolution time for complainsCheck month on month the P&L, comparing the expenses against budgeted & SPLY figures and in conjunction analyze the variances. Moreover, formulate recommendations to the Store Manager, so s/he is able to initiate feasible cost control measures in relation to various store expenses.Secure that the store is providing professional service to customers in the Exchange & Returns. Track figures through weekly/monthly KPI reports to ensure control.Develop, implement and control of SOP’s for Check-outs/Exchange and refund teams to protect the Company’s assets and to ensure that all in-store procedures are followed.Motivate Check-out/Exchange and refund teams in order to achieve optimum performance and high morale in the work place.Prepare plans, set productivities and supervise the HD team to ensure highest levels of work efficiency within the budgeted productivities, motivation and control all the budgeted costConduct Performance development reviews and develop/create action plans based on the outcomes for the HD teamRecruit and retain great staff by ensuring their competence and effective training to promote best working practices

To assist the IFB Manager and Kitchen Manager in the execution of the IKEA Food & Beverages Concept in the IKEA Restaurant & Café to strengthen the IKEA store’s position as the best home furnishing store in your local marketEnsure that the recommended communication towards the customers is implemented, from the parking area into the IKEA Restaurant & Café area.Ensure that customer payments on cash registers are done following the procedures of the IKEA Safety & Security Risk Manual.Ensure that the customer is in focus and meet the customers with a positive, friendly and service-minded attitude. Lead by example.Ensure speed and efficiency in the meeting with the customer through an effective use of IKEA solutions, such as self-service, effective staffing and mechanical sales techniques.Handle Customer Flow Analysis and document it. (twice a month, peak and non-peak)Develop, agree with the IKEA FOOD Manager and communicate to the team an annual action plan for IKEA FOOD commercial areas to execute the IKEA FOOD country and Function business plan. Monitor and evaluate the success of this plan in order to influence plans.Ensure implementation of the ADMIN manual and routines for cash handling.Utilize relevant tools such as Profit & Loss, KPI-report, Store Point, Commercial Review, CSI, and Voice in order to develop the business, yourself and your team.Ensure a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards.Ensure all foods prepared are according to menu card.Ensure an efficient organization of the Commercial areas and Production areas in relation to financial performance i.e. gross profits, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.Control overall operating costs without jeopardizing the service level to the customer and food safety standards.Effectively manage and inspire the team, with particular reference to their selection, training and development in order to ensure you have a competent and well-informed team who can meet our customer needs and expectations and have in place a workable and realistic succession plan.Coach direct reports in order for them to manage their teams in line with the HR guidance.Provide strong leadership to your team by your own example, creating an environment where the IKEA culture is a living reality that embraces the diversity of our co-workers.Lead and manage the IKEA FOOD Commercial team consisting of the Restaurant sales areas, Customer areas (including Co-worker restaurant), dish wash and Cafés (where applicable).Implement the IKEA FOOD concept to increase the sales of IKEA home furnishing products and support the IKEA position as the leading home furnishings company

Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. Ensure customers are satisfied, drive a standard IKEA shopping method that helps safeguard the IKEA mechanical sales process and support the self-serve concept. Motivate and inspire the department team using knowledge of the IKEA product range and services, the local market and IKEA customers.What you will do:Ensure Customer guidance is in place to ensure an easy customer flowEnsure the waiting time and queuing policy are maintained as per bench markSupport the co-workers when they cannot resolve customer’s complaints , dealing positively and quickly with the issues raised by our customersFulfill daily tasks and monthly KPI’s, required by group leader.Coach other co-workers, support their training paths, probation periods and to coach the team members on some key responsibilities according to the task list.ensure that all co-workers are aware of our  targets sales, services and EBP’sFind for more effective ways of working in order reduce costsEnsure that all department SOP are shared with the co-workersReceive, count and sign off for cash float for the day form the Accounts Department.Ensure that the cash and coins are organized properly as per their denomination in the till.Prepare reconciliation document at the end of the business day accounting for all transaction. Manage identified errors and ensure they are rectified.Collaborate with Finance to get the control on discrepancy and investigate discrepancies.Ensure that there is the right number of co-workers in the right place at the right time to run the store department successfullyEnsures that the co-workers  are trained in their job and are able to give the right information’s to our customersEnsure that the co-worker  are providing an excellent customer service and acknowledge the customers

To secure that the IKEA store has the highest possible service level to customers and optimise the stock levels at lowest possible cost, by making sure that all working methods described in IKEA Logistics manuals are implemented and that the IKEA store achieve a high efficiency in goods movement.What you will do:To be responsible for stocks picks from buffer for internal replenishment as per the requirements from sales.To be responsible for binning to buffer stock which is requested to secure for weekend from external warehouse.To be very vigilant during picking and binning the stock to reduce the discrepancy and stock loss.Operate all equipment in a safe and efficient manner following prescribed work methods.To assist in the stocking/merchandising of incoming truck shipment to the sales floor and remaining stocks back to buffer.Make sure that all empty boxes are removed and the area is ready for customers before store openingNeed to be reduce the internal handling damages to control the damage cost to achieve the store profit targets    '

Position Duties:Utilize Axios’ Patient Management System (PMS) to manage program operations efficiently.Work with hospitals, pharmacies, and patients to ensure timely enrolment and access to treatment.Conduct visits to patients, doctors, pharmacies, and private sector stakeholders to facilitate seamless project workflows.Maintain and update patient records for accurate, real-time program tracking.Prepare detailed reports, including monthly updates on patient data and quarterly quality assurance summaries.Develop strong organizational skills to enhance operational efficiency and contribute to the team success.Embrace a patient-centric approach to drive better patient outcomes.Support office operations and take on additional responsibilities as needed.Benefits of working with Axios include:Paying fair market valueAnnual performance-based bonus (based on role, levels, and contract)Premium Private health insuranceCareer progression aligned with a competency frameworkHumanitarian Impact: Contribute to patient support programs that make a meaningful difference in patient lives.Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.Upon successful completion of the fixed-term contract, this role may transition into a long-term or permanent position as the business continues to grow and thrive

This role is responsible for overseeing and delivering comprehensive business insights and data-driven strategies across the entire Asset Management business unit. This role involves managing complex analyses, integrating data from various verticals, and providing actionable insights to inform strategic decision-making.What you will do:Analyze performance metrics across all asset management verticals (Mall & ResiComm).Monitor actual performance against budgets and forecasts, highlighting any discrepancies.Collaborate with Asset Management department & finance to ensure aligning analysis with business goals.Review all related revenue/expense business cases to ensure accuracy of financial implications across Asset Management.Support the budgeting/forecasting process by gathering data and assisting in the creation of financial forecasts.Keeping track of collection and validation of data from various departments to ensure accuracy.Update dashboards or financial tracking systems.Assist in the preparation of data findings in a clear format in order to present to senior stakeholders.Assist in analysis-related projects across asset management verticals, ensuring alignment with business priorities.

CTA/IND Submission lead-Submission Delivery Excellence-Investigational , position holder(s) will be accountable for Regulatory Submission Delivery professionals in end-to-end processes to meet GSK's Investigational Drug Developments and Regulatory compliance obligations. The position holder will act as an SME between GRO and GCO on operational topics related to Investigational Drug Development processes. This position involves influencing stakeholders within and beyond GRA and driving harmonization and business change activities within the function, in addition to ensuring on time and quality delivery of submissions for R&D development projects. This role provides Regulatory management to link the business mission, strategy, and required processes to fulfil GSK s obligations with Health Authorities related to Regulatory submissions and will contribute to driving continuous improvement and innovation of GSK Regulatory systems and processes. The submission lead will work collaboratively with stakeholders to agree on priorities and implementation timelines for Regulatory submissions globally to maximize the business value from a GSK perspective while meeting Regulatory Authority requirements. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following Submission lead will be responsible for the following, along with other value-added tasks as agreed with customers and leadership: Leveraging detailed submission requirement knowledge and technical capabilities to deliver fit for purpose and quality submission packages per agreed schedules. Preparation of CTA packages (EU & Non-EU) including authoring of the EU Application forms and Market Specific documents, and compilation with other submission components (IB, protocol, IMPD etc.) Preparation and delivery of submission packages for CTA amendments, EU End of Trial Notifications (EOTN) and EU Study Summary submissions. Plan and project manage the authoring and compilation of New US INDs with clinical, Regulatory and R&D Project team members. Precisely and consistently following Regulatory System processes which are aligned to GRA SOPs, Work Instructions, and How to Guides. Maintains a Patient Focused mindset while driving the implementation of more efficient e2e processes, eliminating unnecessary handoffs and siloed responsibilities. Advocating and driving the use of Regulatory Systems with stakeholders and submission deliverable providers. Ensuring team members adherence to agreed SLAs and assessing individual and team performance. Participates in defining WoWs in conjunction with Stakeholders with a focus on continuous improvement, identification and implementation of automation opportunities, and compliance with Regulatory authority requirements. Partners with peer colleagues in Submission Delivery Excellence and the Regulatory Asset Oversight team to maximize resources and to identify and remove barriers that will prevent a successful outcome on submission delivery targets. Responsible for ensuring proper training for staff and resourcing of deliverables. Serves as SME on Written Standards updates and continuous improvement initiatives, when required. Maintains awareness of emerging Investigational regulatory requirements across regions in scope of role Qualifications: We are looking for professionals with these required skills to achieve our goals: Degree in a biological, healthcare or scientific discipline or extensive experience within the drug development environment Experience in Pharmaceutical Regulatory Affairs with global regulatory procedures and submission requirements. Knowledge of global regulations and standards for regulatory applications. Ability to lead submission delivery activities within a Regulatory Operational team. Capable of working independently or leading a team to ensure timely project delivery. Project Management skills managing multiple activities across various sites. Ability to add value in matrix teams within a global organization. Ability to implement new processes and quality initiatives with relevant controls. Guide and advise Regulatory project teams on Regulatory Investigational submissions. Familiarity with Regulatory Submission Management and connections between regulatory systems. Assess and interpret Regulatory Requirements with Business Process Owners to develop solutions. Ability to work with minimal supervision.

CTA/IND Project manager-Submission Delivery Excellence-Investigational, position holder(s) will be accountable for managing teams of Regulatory Submission Delivery professionals or as individual contributor in end-to-end processes to meet GSK's Investigational Drug Developments and Regulatory compliance obligations. The position holder will act as an SME between GRO and GCO on operational topics related to Investigational Drug Development processes. This position involves influencing stakeholders within and beyond GRA and driving harmonization and business change activities within the function, in addition to ensuring on time and quality delivery of submissions for R&D development projects. This role provides Regulatory management to link the business mission, strategy, and required processes to fulfil GSK s obligations with Health Authorities related to Regulatory submissions and will contribute to driving continuous improvement and innovation of GSK Regulatory systems and processes. The Program Manager will work collaboratively with stakeholders to agree on priorities and implementation timelines for Regulatory submissions globally to maximize the business value from a GSK perspective while meeting Regulatory Authority requirements. The Program Manager may provide line leadership for a team of direct reports in multiple locations globally. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following May oversees a team of ~5-12 Regulatory professionals who will be responsible for the following, along with other value-added tasks as agreed with customers and leadership: Leveraging detailed submission requirement knowledge and technical capabilities to deliver fit for purpose and quality submission packages per agreed schedules. Preparation of CTA packages (EU & Non-EU) including authoring of the EU Application forms and Market Specific documents, and compilation with other submission components (IB, protocol, IMPD etc.) Preparation and delivery of submission packages for CTA amendments, EU End of Trial Notifications (EOTN) and EU Study Summary submissions. Plan and project manage the authoring and compilation of New US INDs with clinical, Regulatory and R&D Project team members. Precisely and consistently following Regulatory System processes which are aligned to GRA SOPs, Work Instructions, and How to Guides. Maintains a Patient Focused mindset while driving the implementation of more efficient e2e processes, eliminating unnecessary handoffs and siloed responsibilities. Advocating and driving the use of Regulatory Systems with stakeholders and submission deliverable providers. Ensuring team members adherence to agreed SLAs and assessing individual and team performance. Participates in defining WoWs in conjunction with Stakeholders with a focus on continuous improvement, identification and implementation of automation opportunities, and compliance with Regulatory authority requirements. Partners with peer colleagues in Submission Delivery Excellence and the Regulatory Asset Oversight team to maximize resources and to identify and remove barriers that will prevent a successful outcome on submission delivery targets. Responsible for ensuring proper training for staff and resourcing of deliverables. Serves as SME on Written Standards updates and continuous improvement initiatives, when required. Maintains awareness of emerging Investigational regulatory requirements across regions in scope of role Why you? Qualifications: We are looking for professionals with these required skills to achieve our goals: Degree in a biological, healthcare or scientific discipline or Extensive experience within the drug development environment Experience in Pharmaceutical Regulatory Affairs with global regulatory procedures and submission requirements. Knowledge of global regulations and standards for regulatory applications. Ability to lead submission delivery activities within a Regulatory Operational team. Capable of working independently or leading a team to ensure timely project delivery. Project Management skills managing multiple activities across various sites. Ability to add value in matrix teams within a global organization. Ability to implement new processes and quality initiatives with relevant controls. Guide and advise Regulatory project teams on Regulatory Investigational submissions. Familiarity with Regulatory Submission Management and connections between regulatory systems. Assess and interpret Regulatory Requirements with Business Process Owners to develop solutions. Ability to work with minimal supervision. Potential for line management of staff.