HR, Recruitment & Training Jobs in Qatar

Job PurposeThe Dynamics 365 CRM Techno-Functional Consultant will lead the design, configuration, customization, and implementation of Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Field Service). This role combines deep functional knowledge with strong technical skills to deliver tailored CRM solutions that meet business requirements and ensure successful adoption.Key Responsibilities· Collaborate with business stakeholders to gather and document CRM requirements.· Analyze current processes and design optimized workflows leveraging Dynamics 365 capabilities.· Translate business needs into detailed functional specifications and solution blueprints.· Configure Dynamics 365 CRM modules (Sales, Service, Marketing, Field Service).· Design and implement workflows, Power Automate flows, dashboards, and security roles.· Customize Dynamics 365 using C# plugins, custom workflows, and business rules.· Develop JavaScript for form scripting and UI enhancements.· Create and customize SSRS reports, dashboards, and views.· Work with Web APIs, Azure services, and integration tools for third-party system connectivity.· Conduct unit testing and support UAT.· Participate in solution deployment, post-go-live support, and performance optimization.· Prepare end-user training materials and deliver workshops.· Provide ongoing support for CRM users and resolve technical/functional issues.· Act as a liaison between business stakeholders, vendors, and technical teams.Qualifications & Skills· Bachelor’s degree in Computer Science, Information Systems, or related field.· 7 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement).· Strong knowledge of CRM modules: Sales, Customer Service, Marketing, and Field Service.· Hands-on experience in:· - Programming: C#, JavaScript, TypeScript (for custom development and form scripting).· - Customizations: Plugins, workflows, Power Automate, web resources.· - Integrations: REST/SOAP Web APIs, Azure Logic Apps, Data Export Service.· - Data Migration: KingswaySoft, SSIS, or equivalent ETL tools.· - Reporting: SSRS, Power BI dashboards.· Familiarity with Power Platform (PowerApps, Power Automate, Power BI).· Basic understanding of DevOps pipelines for CRM deployment (Azure DevOps).Preferred Certifications· Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate· Microsoft Certified: Power Platform Functional Consultant Associate· Microsoft Certified: Azure Fundamentals (AZ-900) – AdvantageKey Competencies· Strong problem-solving and analytical skills.· Excellent communication and stakeholder engagement abilities.· Ability to manage multiple priorities in a fast-paced environment.· Consulting mindset with strong presentation and client interaction skills.Key Performance Indicators (KPIs)· Project Delivery: Achieve 95% on-time delivery of CRM projects and enhancements.· User Adoption: Reach 85%+ active user engagement within 3 months post-implementation.· System Uptime: Maintain CRM system availability at 99.9%.· Issue Resolution: Resolve 90% of CRM-related support tickets within SLA timelines.· Stakeholder Satisfaction: Achieve 90% satisfaction rate in post-implementation surveys.· Customization Quality: Ensure zero critical defects in customizations post-go-live.

Posted 2 months ago

Oracle EBS Technical Consultant / Data Architect (SCM, Finance, HR Analytics) •  Minimum 10+ years of experience in data architecture, data engineering, or analytics in an Oracle EBS environment.•  Bachelor’s degree in Computer Science, Engineering, or a related field.Design implementation of an enterprise-grade data lake to integrate data from Oracle EBS modules: SCM, Finance, and HR.   Work closely with Oracle EBS functional teams, Data Warehouse design teams and Business teams to understand source systems, data relationships, and business KPIs.   Collaborate with the reporting team to design and model executive-level dashboards and performance reports.   Guide the date warehouse technical team on data modeling for reporting layers, including semantic models and metric definitions.   Define and implement ETL processes using industry-standard tools and practices.   Design robust data architecture that ensures scalability, data quality, and governance.   Evaluate and recommend tools/technologies to support data strategy (e.g., ETL, cloud platforms, reporting tools).   Guide and support development of BI reports using tools such as OBIEE, OAC, and Power BI.   Generate and maintain technical documentation and data models.   Translate business requirements into optimized technical data solutions for reporting and analytics.   Provide technical leadership and support for data-related projects and ensure alignment with strategic reporting goals.   Liaise with Oracle EBS functional consultants, technical teams, and Business teams when needed during the design, development, and testing processes.   Perform quality assurance for all deliverables.   Follow HMC Service Management guidelines, including Change and Release management processes.  

Posted 2 months ago

Job Description:JOB PURPOSE / OBJECTIVEExecute the category procurement strategy by conducting strategic sourcing initiatives, managing supplier relationships, implementing best practices for procurement activities, negotiating framework agreements and handling Contract Administration (post award) process. Collaborate with end users and suppliers to identify cost saving initiatives or levers for category procurement. Handle high-value purchase orders not under framework agreement.KEY ACCOUNTABILITIESOverarching activitiesDevelop technical and commercial expertise in procurement category, define clear category spend and preferred supplier policies and implement category strategy ensuring compliance with applicable policies and procedures.Update taxonomy and service masters1 (i.e., including new items, clarify end users doubts regarding taxonomy / masters’ usage).Handle discrepancies in contracts’ terms and conditions (if relevant, coordinate with Senior Category Specialist).Maintain taxonomy and service primaries (i.e., including new items, clarify end users doubts regarding taxonomy / masters’ usage).Support monitoring and reporting of KPIs and generation of improvement actions.Category strategy executionContinuously analyse and evaluate internal factors (technical and services requirements) and external factors (supply market dynamics) to derive inputs for category management.Assist in the development of short-, mid-, and long-term demand forecasts for relevant products and services in close cooperation with Maintenance, Finance, and Strategic Procurement teams.Contribute to long-term forecasts and predictions by providing market insights (e.g., market trends and cost information).Provide in-depth category knowledge while assisting inthe development of category strategies and category plans in close alignment with stakeholders based on supply and demand power in respective categories supported by the Head of Strategic Procurement.Recommend the right levers for each sub-category to extract maximum value from the procurement spend, also covering non-commercial levers like specification improvement and partnerships.Execute category strategies of managed L3 categories2 as per category annual plan (incl. development of framework agreements, re-negotiation of contract prices, study of initiatives, etc.).Conduct category risk management, identify potential risks and develop mitigation plans with support from head of category management.Contribute to achieving the critical success factors and KPIs in the long- term supply agreements, as well as support development of Category Management Objectives.Supplier management and Contracts AdministrationDefine base requirements and supplier qualification criteria.Draft Supplier Relationship Management plans for all suppliers.Conduct supplier relationship management following guidelines provided by the head of strategic procurement.Develop strategic relationship with suppliers.Conduct vendor relationship management initiatives (e.g., vendor driven innovation, cost reduction initiatives).Conduct performance evaluation of vendors to identify measures for continuous performance improvement (define performance criteria, KPIs, set target levels, measure performance, provide feedback, develop suppliers).Maintain risk register & basic data on Contractor performance to facilitate day-to-day decision making.Facilitate communication between Q-Chem and suppliers. Act as an escalation point and aid in resolving supplier performance issues.Coordinate discrepancies in contracts’ terms and conditions.Conduct the Contracts Administration (post award) process, including variation, claim, dispute, etc.Policies, Systems, Processes and ProceduresContribute to the identification of opportunities for continuous improvement of departmental systems, policies, processes, and practices considering ‘international leading practices’ to improve productivity and operational efficiency.Provide critical input to support the development of the section’s systems, policies, processes, and procedures to meet business requirements.Prepare supporting documents for Tender Committee, as required.Approve the award of contracts / agreements / purchases within defined economic value for Category Specialists (as per TOFA limits).Maintain high level of compliance to Company Code of Conduct, Regulations, Policies, Procedures and Standards.Organize category team meetings with Category Head, end users and other Q-Chem SMEs as needed.5. QUALIFICATIONS & EXPERIENCEEducationRequired (Qualification1 / Discipline): Bachelor’s degree in business administration, Engineering, Supply chain or related business degrees.Preferred (Qualification1 / Discipline): Bachelor’s degree in engineering and/or post graduate qualification in Contract Management or Project Management.ExperienceRequired (Years2 / Job Level3 / Industry): 3-5 years multi-disciplinary experience, of which at least 2 years should be in an Oil & Gas or Petrochemical industry or major industrial structures in Procurement activities, with 1-2 years in Strategic procurement1.Preferred (Years2 / Job Level3 / Industry): 5-7 years multi-disciplinary experience, of which 3-5 years of experience in O&G/Petrochemicals industry at a specialist / professional level in Strategic procurement.Other Job Specific Requirements and/or Vocational Accreditations[Preferred] International certifications CIPS, CSCP, SCMA, ISM or other supply chain designationsSAP (incl. SAP Ariba)MS Office ApplicationsNegotiation SkillsStrong Communication SkillsConflict ManagementHands – on experience in Petro chemical domain with specialization in multiple categories such as (Plant Services Category, Plant Materials and MRO category, CCP & Business Support category or Projects & TA category).

Posted 2 months ago

Job Title: Program Manager – Branded FaresEmployment Type: Full-Time (FTE)Experience-14-18 yearsLocation - Doha QatarKey Focus Areas:Agile MethodologiesProject ManagementRisk ManagementRole Overview:We are seeking a results-driven Program Manager to lead the Branded Fares initiative across all digital touchpoints. This role is instrumental in ensuring seamless project execution, stakeholder alignment, and delivering a best-in-class customer experience, while contributing to the organization’s broader digital transformation agenda.Responsibilities:Program Ownership & Delivery:Lead the end-to-end delivery of the Branded Fares program across all platforms and channels.Define and manage the program roadmap, delivery milestones, key performance indicators (KPIs), and governance framework.Oversee project planning, execution, and delivery within scope, timeline, and budget constraints.Proactively identify and mitigate risks, manage dependencies, and drive issue resolution.Cross-Functional Leadership:Lead cross-functional project teams comprising product, IT, commercial, and external partners.Align team efforts with strategic business goals and ensure effective coordination among stakeholders.Stakeholder Engagement:Serve as the primary point of contact for program-related communications with internal and external stakeholders.Provide regular updates to senior leadership on program progress, key decisions, risks, and outcomes.Ensure alignment across departments including commercial, product, and technology teams.Customer Experience & Digital Sales:Translate branded fare propositions into intuitive, optimized digital experiences.Drive user acceptance testing (UAT) and ensure readiness for go-to-market execution.Leverage customer insights and data to improve customer journeys and digital performance.Continuous Improvement:Monitor post-launch performance and gather customer feedback to identify opportunities for ongoing enhancements.Support the broader vision of digital retail transformation by contributing to innovation and best practices.

Posted 2 months ago

Posted 2 months ago

We are looking for a highly skilled and experienced QA/QC Engineer specializing in Oil & Gas projects with a strong background in Electrical and Instrumentation (E&I). The ideal candidate will independently manage and oversee all QC-related activities, ensuring compliance with industry standards and project requirements.Key Responsibilities:• Develop and implement Inspection Test Plans (ITP) and Quality Control Plans (QCP) for Oil & Gas E&I projects, ensuring alignment with project specifications and standards.• Conduct comprehensive inspections and assessments at various stages of the project to verify compliance with quality requirements, procedures, and specifications.• Generate Request for Inspections (RFIs) to regulatory authorities and client representatives for timely inspections and approvals.• Manage and close out Punch Lists efficiently, addressing any discrepancies and non-compliances identified during inspections.• Ensure adherence to industry-specific standards, codes, and best practices in all QC activities related to E&I projects.• Work closely with project teams and contractors to resolve quality-related issues and provide technical guidance for achieving project quality goals.• Facilitate and participate in internal and external audits, ensuring compliance with QA/QC processes and identifying opportunities for improvement.• Collaborate with engineering and construction teams to review project plans, drawings, and specifications to ensure they meet quality requirements.• Maintain accurate and up-to-date records of inspections, testing, and quality-related documentation.• Participate in HSE activities, promoting a strong safety culture within the organization and complying with all safety regulations and protocols.Qualifications and Experience:• Minimum 8 to 10 years of GCC experience in QA/QC Engineer, specifically within the Oil & Gas industry.• Strong knowledge and experience in Oil & Gas E&I projects, including electrical systems and instrumentation.• Proven ability to independently manage and execute QC-related activities, including ITP and QCP preparation, inspections, RFIs, and punch list closure.• Familiarity with relevant industry standards, codes, and regulations.• Excellent communication and problem-solving skills.• Attention to detail and the ability to maintain accurate records.• Valid COMPEX Certification is a must and other relevant certifications and qualifications in QA/QC within the Oil & Gas sector are a plus.WhatsApp / call to - +91 -80891 32335

Posted 2 months ago