IT - Software & Web Development Jobs in Qatar

About CompanyMalomatia, Doha QatarOverview1. Manage, oversee, and ensure the effective delivery of assigned projects, and offer expert guidance on matters related to performance improvement, change management, and quality improvement2. Serve as a leading project manager and agile coach for team members across multiple project work streams to achieve defined goals and objectives of the overall project and collaborate effectively and maximize utilization of project team to support project efforts.3. Act as primary project liaison with the project sponsor, and direct management of project activities, tasks, and resources on a day-to-day basis, and support the planning and management of project scope, activities, timeline, budget, deliverables, and milestones.4. In coordination with project sponsors, and other impacted project stakeholders, define project objectives, goals, key tasks, timelines, and resource requirements. Resolve or assist in the resolution of conflicts between project work streams or functional areas, develop methods to monitor project progress, and provide corrective supervision if necessary.5. Act as Scrum Master to facilitate scrum/project events like stand-ups, backlog refinement session, iteration reviews and iteration plannings.6. Liaise with internal audit and independent assurance reviewers and provision of required information to support internal audit enquiries and reviews.7. Responsible for fostering a work environment that rewards high performing staff and fosters professional development and career advancement for top talent.8. Facilitate the definition of service levels and requirements at a project level. Interact regularly with internal and external stakeholders to determine their needs to develop plans for improving delivery.9. Successfully manage multiple assignments and responsibilities while balancing priorities and providing timely communication to colleagues and stakeholders.10. Manage the production of project deliverables with clear written communication, professional documentation, careful attention to detail, and high standards of excellence. Accountable for completing project milestones in line with approved project management standards.11. Provide guidance to the project team members to ensure effective and efficient flow of work and ensure that all members recognize their fundamental role in the project and their contribution to achieving agreed upon12. Ensure quality of work outputs among all functions within the project, provide inputs, and recommendations13. In conjunction with the project management head and program manager, contribute to the development of the department annual plan, monitor and report on the plan’s execution. Participate in the development of the department annual plan and continuous department processes recommendations14. Oversee and lead special assignments as required.15. Collaborate with the Program Manager in HR activities such as recruitment, manpower planning, training and development, and employee engagement.

Posted a year ago

Posted a year ago

Provide technical support to a business or an organization's employees and train non-technical workers on the point-of-sale information systems. Technical support agents have the skills to set up and install point-of-sale equipment and make most repairs.Need to train merchant employees on how to use new point-of-sale hardware. This includes using application software, operating printers and even providing instructions on how to do various transaction related functionalities.Initiate focused merchant site visits for quality checks and retraining as per the business need.Have the responsibility to support the day-to-day operations of a point-of-sale network. Their job is to make sure that network systems keep communications and POS transaction related information flowing smoothly.Select the required point-of-sale hardware and software for specific applications and organize the installation. Do any required maintenance, fix any network problems and upgrade point-of-sale systems.Install Point-of-sale back-up software to restore data in the event of power outages.Regular updating and management of Point-of-sale and SIM card inventory, update terminal inventory registers, management of telecom provider’s subscriber identity module inventory.Prepare management information system to track the progress on point-of-sale installations and technical support calls and stock movement.Conservation of GPRS POS network 99.9% of the times and proactively coordinating with the NOC/Ooredoo technical support team for resolution as and when the connectivity issues are reported by the technical team, Call Centre and MerchantsAmenable to POS terminal update request from internal and external stakeholdersSupporting the merchant requirement on daily POS stationary requirement and achieving the set TATMerchant training for card acceptance process, merchant fraud training, new product process trainingEnsuring maximum brand visibility in merchant locations where the merchant allows to display commercial bank promotional material or card acceptance branding material.POS spot check on terminals, also positive approach towards inactive terminal management with the help of relationship

Posted a year ago