Sales - Telesales / Telemarketing Jobs in UAE

We are seeking a talented and detail-oriented Graphic Designer to join our creative team in Sharjah. The ideal candidate will have strong skills in graphic design, with a focus on creating high-quality artwork and mockups for our diverse range of projects. This role requires experience in preparing print-ready files and a high proficiency in Adobe Illustrator and Photoshop. Hindi communication skills are a plus.Key Responsibilities:Artwork and Mockup Preparation: Develop visually compelling and accurate mockups and artwork for both digital and print projects.Print File Setting: Prepare and set files according to print specifications, ensuring they meet quality standards for production.Design Software Proficiency: Utilize advanced skills in Adobe Illustrator and Adobe Photoshop to deliver high-quality design solutions.Collaboration and Communication: Work closely with team members, contributing ideas and providing feedback to ensure creative alignment. Hindi communication skills are a plus for effective collaboration with diverse teams and clients.

Operate and maintain various printing machines, ensuring high-quality output and adherence to production schedules.Set up printing jobs by adjusting settings for ink types, paper sizes, and print resolutions based on job specifications.Inspect printed materials for quality assurance, checking for color consistency, alignment, and any defects.Monitor the printing process to identify and troubleshoot issues, making adjustments as needed to maintain optimal performance.Keep detailed records of production runs, including time, material usage, and any issues encountered during printing.

Job Title: Head of Sales - Local AccountCompany: Al Bayader InternationalIndustry: Food PackagingLocation: DubaiAbout Al Bayader International (ABI):Al Bayader International is a leading provider of innovative and sustainable packaging solutions, serving a diverse range of industries, predominantly in the GCC. With a commitment to environmental stewardship and customer satisfaction, ABI has established itself as a leader in the food packaging industry. We are seeking a dynamic and results-oriented Head of Sales - Local Account to drive our sales efforts, manage key accounts, and contribute to the company’s strategic growth objectives.Job Overview:The Head of Sales - Local Account will be responsible for managing and growing key local accounts while overseeing and motivating a sales team. This role requires a strategic focus on driving revenue growth, fostering client relationships, and working closely with cross-functional teams to align sales strategies with overall business goals. The ideal candidate will have a strong background in sales management, business development, and team leadership, with experience in B2B environments, particularly in the food packaging or FMCG sectors.Key Responsibilities:Account Management:Manage and grow key local accounts by developing strong, long-term client relationships and ensuring customer satisfaction.Sales Strategy Development:Develop and implement tailored sales strategies to drive revenue growth in local markets, focusing on key customer needs and market trends.Team Leadership:Oversee and motivate a sales team, setting clear objectives and providing coaching, mentoring, and performance feedback to ensure a high-performance culture.Cross-Department Collaboration:Work closely with other departments, such as marketing, operations, and product development, to ensure alignment with company objectives and smooth execution of sales strategies.B2B Support:Provide customers with detailed product information, samples, and catalogs, and offer tailored solutions to meet their packaging needs.Reporting & Analytics:Prepare sales reports, track month-to-date performance, and analyze sales data to identify trends, opportunities, and areas for improvement.Customer Needs Assessment:Understand and anticipate customer needs, offering tailored product recommendations and solutions to drive client satisfaction and loyalty.Negotiations & Transactions:Lead contract negotiations and pricing discussions with key clients, ensuring profitable sales while maintaining strong customer relationships.Market Expansion:Identify new business opportunities and markets within the local region, particularly focusing on driving growth in the food packaging sector.

Job Title: Sales Supervisor Company: Al Bayader International Industry: Food Packaging Location: Abudhabi About Al Bayader International (ABI): Al Bayader International is a leading provider of innovative and sustainable packaging solutions, serving a diverse range of industries, predominantly in the GCC. With a commitment to environmental stewardship and customer satisfaction, ABI has established itself as a leader in the food packaging industry. We are seeking a dynamic and results-oriented Sales Supervisor to manage and motivate our sales team and help drive company objectives. Job Overview: The Sales Supervisor will be responsible for overseeing and motivating a diverse sales team, including those working in retail stores across Abu Dhabi. This role involves close coordination with other departments to meet company objectives, manage customer inquiries, and ensure smooth retail operations. The ideal candidate will have experience in sales management, retail operations, and customer service, with a focus on delivering results and fostering a high-performance culture. Key Responsibilities: Customer Interaction: Address customer inquiries about products, prices, availability, and uses, both in-store and via phone (landline and mobile). B2B Support: Provide customers with product samples, catalogs, and detailed product information within the B2B section. Administrative Duties: Prepare daily sales reports, track month-to-date reports for all retail stores, and manage inventory levels by checking stock and reordering merchandise as needed. Product Displays: Plan, assemble, and stock product displays in retail stores, especially for newly launched items, ensuring visibility and appeal. Customer Needs: Assist customers in selecting products that meet their needs, offering recommendations and helping them locate or purchase products based on their preferences. Sales Transactions: Compute sales prices, process cash or credit payments, and handle all transactions efficiently and accurately, including opening and closing cash registers, balancing cash drawers, and preparing relevant documentation (charge slips, coupons, etc.). Store Maintenance: Ensure the cleanliness and organization of the store, shelves, and counters prior to store opening. Packaging: Bag or package purchases, ensuring a seamless customer experience at the point of sale.

Job Title: Sales Manager Company: Al Bayader International Industry: Food Packaging Location: AbduhabiAbout Al Bayader International (ABI):Al Bayader International is a leading provider of innovative and sustainable packaging solutions, serving a diverse range of industries, predominately in the GCC. With a commitment to environmental stewardship and customer satisfaction, ABI has established itself as a leader in the food packaging industry. We are seeking a dynamic and results-oriented Sales Manager to lead our sales efforts, manage key accounts, and contribute to our growth strategy.Job Description:Position Overview: The Sales Manager will be responsible for developing and executing sales strategies, managing a diverse sales team, and working closely with other departments to achieve company objectives. The role requires strong leadership, market knowledge, and the ability to drive revenue growth while fostering a high-performance sales culture.Key Responsibilities:Team Management: Manage, mentor, and motivate the sales team, ensuring alignment with company targets and objectives.Sales Strategy Development: Develop and implement effective sales strategies and tactics to meet or exceed sales targets, ensuring market competitiveness.New Business Development: Identify and pursue new business opportunities, exploring potential markets to expand ABI's reach and influence.Customer Relationship Management: Establish and maintain strong relationships with key customers, partners, and stakeholders to ensure customer satisfaction and long-term partnerships.Sales Performance Monitoring: Create and manage sales forecasts and budgets, regularly reviewing sales performance and providing updates to senior management.Sales Reviews: Conduct sales reviews with key accounts every three months, analyzing outlet and SKU-level performance, providing actionable feedback, and implementing improvement strategies.Reporting & Feedback: Provide regular reports and updates to senior management on sales performance, market trends, and team progress, ensuring transparency and alignment with company goals.Coaching & Development: Provide ongoing coaching, mentoring, and performance feedback to team members, fostering a culture of continuous improvement.Collaboration: Work closely with other departments such as marketing, product development, and operations to align sales strategies with broader company objectives.

Plate Mounting:Prepare and mount flexographic plates onto cylinders or sleeves according to jobspecifications and print layouts.Ensure accurate alignment and registration of plates using specialized mountingequipment.Conduct quality checks on mounted plates to ensure there are no defects, such asmisalignment, bubbles, or damage, that could affect print qualityPlate & Anilox CleaningClean plates after use, ensuring they are free from ink, debris, and any potentialcontaminants before storage or reuse.Perform routine cleaning of anilox rollers to maintain ink transfer quality and prevent buildup.Utilize proper cleaning methods and chemicals to ensure the longevity and performance of plates and anilox rollers.Plate Storage & Management:Organize and store plates systematically in designated areas to ensure easy access andreuse.Maintain an updated and accurate inventory of all plates, including the condition, usagehistory, and location.Ensure proper handling and storage conditions to prevent plate damage or deterioration.Record Keeping:Maintain detailed records of all plate mounting activities, including job specifications, platealignment, and any issues encountered.Keep comprehensive records of plate cleaning schedules, anilox roller maintenance, andany repairs or replacements.Ensure that all records are accurate, up-to-date, and easily accessible for auditing andreviewAnilox Roller ManagementMonitor the condition of anilox rollers, identifying and documenting any wear or damage.Coordinate with the maintenance team for regular inspections and refurbishing of aniloxrollers as needed.Maintain records of anilox roller specifications, including cell volume, line screen, andengraving type.Safety & Equipment Maintenance:Adhere to all safety protocols for handling plates, anilox rollers, and cleaning chemicals.Ensure that all plate mounting and cleaning equipment is properly maintained and in goodworking condition.Report any equipment malfunctions or safety hazards to the Pre-Press Supervisorpromptly.Collaboration & Communication:Work closely with the pre-press and production teams to ensure that all plates and aniloxrollers are prepared and available for scheduled print runs.Communicate any issues related to plate quality, mounting, or anilox roller performance tothe relevant departments.

Ability to use factory inside warehouseWorking safelyLoad/Unload containers, trailers on regular basis

Lead and manage the production planning team, focusing on skill development and team growth. Create and maintain the bill of material (BOM) master file for all items. Develop and implement effective production plans to optimize output and resource utilization. Monitor production performance in terms of output, quality rejections, and material consumption. Monitor and report plant and individual scorecards, including metrics like production, fulfillment, and Overall Equipment Effectiveness (OEE).Capture and analyze production data to identify focus areas and drive efficiency improvements.Manage production documentation related to the Quality Management System (QMS).Supervise the production data entry teams.Act as the central hub for receiving and releasing information to and from BMI.Continuously improve production planning processes and strategies to enhance efficiency and productivity.Coordinate with sales and supply chain teams for SNOPEnsure efficient information and material flow

Ink Mixing & Matching:Mix and match water-based inks to achieve the desired colors and shades required for flexographic printing.Conduct color tests and adjustments as necessary to maintain consistent quality and color fidelity.Operate a spectrophotometer Inventory & Stock Management:Monitor and manage the inventory of inks, additives, and chemicals in the ink room.Coordinate with the production management to ensure timely ordering of ink supplies and maintain adequate stock levels.Record Keeping & Documentation:Maintain accurate records of all ink formulas, color matching activities, and ink consumption. · Ensure that all documentation related to the ink kitchen, including ink formulas, is up-to[1]date and easily accessible.Quality Control & Testing:Perform routine tests to verify ink properties such as viscosity, pH, and color consistency.Troubleshoot and resolve ink-related issues during production runs in collaboration with the printing team. Safety & Cleanliness:Ensure that the ink room is kept clean and organized, following safety protocols to prevent contamination and accidents.Adhere to all safety guidelines for handling and storing inks and chemicals.Waste Management & Recycling:Manage the disposal and recycling of excess or expired ink in compliance with environmental regulations and company policies.Implement ink reclamation processes to reduce waste and promote cost savings by reusing leftover inks.Collaboration & Communication:Work closely with the production and quality control teams to ensure that ink quality meets printing specifications.Communicate any issues related to ink performance or stock levels to the relevant departments.

Role Overview: We are seeking a dynamic and motivated Sales Executive to join our team. This role is crucial in driving our sales strategy, fostering customer relationships, and contributing to our growth. If you are passionate about sales, customer service, and delivering exceptional results, we invite you to be a part of our success story.

Your job is to help people remain financially well-prepared for all events in life.You will help them build up savings in a systematic manner for specific goals like University Education of Children, Buying a house, Marriage Expenses, Retirement etc.. You will provide them and their families financial security against the uncertainties in life.Your Functions:Your daily activities will include: Finding out names and contact details of people who could need our services, Doing a preliminary research about them, Reach out to them, Fixing appointments for meetings, Build rapport, Introduce yourself, your company and services to them, Do a thorough fact-find by asking the right questions using a state-of-the-art Digital Adviser Tool, Help them analyze and quantify their goals, Understanding their priorities, risk profile and budget, Capturing the information digitally, Explaining the solution recommended by the Digital Adviser, Helping the client buy Insurance, Savings or Investment products using a consultative sales approach, Providing a life-long after-sales service, Conduct periodical review meetings, Expand the client base continuously by seeking referrals from clients as well as arranging lead generation events, networking and relationship building.

Managing individual medical new business and renewal enquiries of direct clients and of the Advisors.Coordinate with Advisors or clients to gather necessary information for policy placement.Ensure all new business submissions are complete, accurate, and meet underwriting guidelines.Getting competitive rates for the clients from different insurance providers.Monitor and track new business submissions to ensure timely processing.Being the point of contact between our Advisors and underwriters and helping them resolve all issues relating to rate negotiations, policy issuance & claims settlement.Timely escalation of issues if any with the reporting manager and insurers for resolution.Regularly keeping abreast of local market developments and acting on them so as to safeguard and enhance the interests of company and our clients.Liaising with the insurance providers regularly for maintaining and enhancing the relationships.

· Creating a maintenance plan for the plant’s equipment.· Establishing maintenance policies and procedure.· Daily checking of plant machineries to identify potential issues that may arise.· Keeping a record of preventive and emergency maintenance carried out.· Planning and carrying out scheduled maintenance activities.· Completing emergency maintenance when equipment breaks down.· Ensuring that Maintenance Technician carry out planned maintenance.· Ensuring that plant’s machineries and facilities comply with safety regulations.· Maintain a record for the movement of spare parts.

We are working to build a strong sales team and seek to hire outdoor competitive Insurance Sales employees to develop sales strategies and attract new clients.The insurance advisor will generate leads, meet with clients, complete a financial needs analysis, and present them with customized financial proposals.Duties:Making technical presentations and demonstrating how a product meets client needs.Managing and interpreting customer requirements - speaking with clients to understand, anticipate and meet their needs.Negotiating and closing sales by agreeing terms and conditions.Solving client problems.Recording and maintaining client contact data.Offering after-sales support services.Supporting marketing activities by attending trade shows, conferences and other marketing events.

· Production Prep:o Ensure RM and Accessories are prepared ahead of start of production.· Production:o Ensure packaging of finished good is in line with the standard.o Coordinate with Operator to ensure production is efficient, safe, and of quality.o Coordinate with QHSE Team for the in-line Quality Testing of productso Immediately inform Operator when encountering any deviation in the quality of items or the functioning of machinery· Maintenance:o Assist the Operator in conducting Autonomous and routine maintenance of machinery with coordination of the maintenance team.· Organization:o Maintain an organized and clean workspace.o Ensure Correct PPE and hygiene wear is always worn during production.· Teamwork:o Ensure clear communication with the team and ensuring to carry out tasks delegated by the Operator.Production Operators Responsibilities:· Safety:o The Helper is responsible for their own safety.o The Helper should report to their operator any unsafe action by their fellow team members.· Productiono The Helper is responsible for the packing and packaging of produced item.· Finished goods condition:o The Helper is responsible for the condition of the finished goods during the production run.Production Area:o The Helper is responsible for the cleanliness and organization of the production area assigned to them.

Manage and update the company’s content across all social media and digital platforms.Stay updated with the latest digital marketing trends, technologies, and best practices to implement innovative strategies.Design and execute email marketing campaigns. Develop and implement comprehensive digital marketing strategies to increase brand awareness, engagement, and conversions.Develop and implement digital marketing strategiesExperience: 1 year preferredSalary: 2500-3000AED

Job DescriptionConduct thorough inspections of raw materials and components upon arrival.Verify that incoming materials meet specified quality standards and compliance requirements.Collaborate with suppliers and internal teams to address any quality issues identified during inspectionsCollaborate with the logistics and warehouse teams to oversee the accurate picking and packing of orders.Implement and maintain quality control procedures for order verification and dispatch.Address any discrepancies in orders promptly and implement corrective measures.Maintain detailed records of inspections, quality checks, and corrective actions taken.Generate regular reports on quality performance and share findings with relevant stakeholders.Communicate effectively with cross-functional teams to ensure transparency in quality control processes

Lead and manage the production planning team, focusing on skill development and team growth. Create and maintain the bill of material (BOM) master file for all items. Develop and implement effective production plans to optimize output and resource utilization. Monitor production performance in terms of output, quality rejections, and material consumption. Monitor and report plant and individual scorecards, including metrics like production, fulfillment, and Overall Equipment Effectiveness (OEE).Capture and analyze production data to identify focus areas and drive efficiency improvements.Manage production documentation related to the Quality Management System (QMS).Supervise the production data entry teams.Act as the central hub for receiving and releasing information to and from BMI.Continuously improve production planning processes and strategies to enhance efficiency and productivity.Coordinate with sales and supply chain teams for SNOPEnsure efficient information and material flow

Ability to use factory inside warehouseWorking safelyLoad/Unload containers, trailers on regular basis

Ensure the machines are regularly checked and cleanedMonitor and control the machine performance and settingsRegularly conduct tests of the machine’s performance and operating capacityFeed raw materials into semi-automated machines and ensure proper packing of product is doneFix any issues or malfunctions that may occur.Keep an updated database on all of the machine information, defective units and final products.Maintain a log of the activityMaintain their safety and the safety of their teamRegularly submit performance reports of machines to his immediate supervisor

Responsibilities include but are not restricted to: New business application processing Handling Servicing requests on In-Force policies Transfer of Agency Addition/Change of payor Client personal details update (name change, contact details) Premium overdue reports Renewal notifications Credit decline reports Methods of Payment change/update Premium allocations Premium Change Holidays and Decrease Beneficiary Nominations Transfer of policy ownership Surrender, Partial withdrawals & Maturity Reinstatements Online portal access support Valuations Quotes Handling emails and phone calls related to the aboveLiaise with the providers and follow up on open requests Working with internal teams for AML clearance and new/transferred clients onboarding Supporting team members in day-to-day activities

Leadership and Management:Lead, motivate, and manage the production team, including supervisors, operators, and support staff.Conduct regular performance evaluations and provide coaching and development opportunities.Foster a culture of continuous improvement and teamwork.Production Planning and Control:Develop and implement production schedules to meet customer demands and optimize efficiency.Monitor production processes and adjust schedules as needed to maintain workflow and meet deadlines.Coordinate with supply chain and logistics to ensure the timely availability of raw materials.Quality Assurance:Ensure all products meet quality standards and customer specifications.Implement and maintain quality control procedures and conduct regular inspections.Address any quality issues promptly and work with the team to implement corrective actions.Safety and Compliance:Ensure all production activities comply with safety regulations and company policies.Conduct regular safety training and enforce safety protocols within the production team.Perform regular safety audits and promptly address any identified hazards.Process Improvement:Identify opportunities for process improvements and implement best practices to enhance productivity.Use lean manufacturing principles to reduce waste and increase efficiency.Stay updated with industry trends and advancements in production technology.Resource Management:Manage production budgets and control costs to meet financial targets.Oversee the maintenance and upkeep of production equipment and facilities.Ensure the efficient use of resources, including labor, materials, and equipment.Collaboration and Communication:Communicate regularly with the Operations Manager / Plant Manager to provide updates on production status and any issues.Foster a collaborative and positive work environment.Work closely with other departments, including maintenance, quality assurance, and supply chain, to ensure smooth production operations.

Strategic Planning: Develop and execute digital marketing plans to meet business goals. This is to be done through analysis of market trends and competitor strategies to identify opportunities for growthDevelop and Manage Digital Marketing Campaigns: Oversee a digital marketing strategy and create and manage campaigns across various digital platformsContent Creation and Management: Develop engaging online content including forums, videos, graphics, and blogs; monitor and analyse content successSEO and SEM: Optimize content for the website and social media platforms; work on SEO of the website pages and conduct SEM campaigns to increase visibilitySocial Media Advertisement: Manage the company’s social media advertisement campaigns, including Meta, X, LinkedIn, and additional channelsEmail Marketing: Design, build and maintain our email marketing campaigns and nurture leadsAnalytics: Use Google Analytics, Google AdWords, and other relevant sites to analyse and report on key digital marketing campaigns. Analytics of Marketplaces such as Amazon and Noon amongst othersWebsite & Marketplaces Management: Collaborate with internal teams to create landing pages and optimize the user experience. Responsible for two types of websites (1) direct eCommerce and (2) corporate websites. Marketplaces sales and marketing performance on platforms such as Amazon and NoonTeam Management: Managing a team of collaborators and designers across the various functions mentioned aboveBudget Management: Develop and manage the marketing budget, ensuring effective allocation of resources. Track expenditures and ensure campaigns are hitting business targetsKPI / Performance Indicators:Enhance Digital Marketing performance (CTR, CPA, ROAS, ACOS, AOV etc…)Sales on B2C and B2B eCommerce platformsDigital Marketing Performance on 3rd Part MarketplacesQualified Leads Generated by Corporate WebsitesGrowth of Social Media Followers and EngagementWebsite Traffic (Organic and Paid)Product Mix Score

Your job is to help people remain financially well-prepared for all events in life.You will help them build up savings in a systematic manner for specific goals like University Education of Children, Buying a house, Marriage Expenses, Retirement etc.. You will provide them and their families financial security against the uncertainties in life.Your Functions:Your daily activities will include: Finding out names and contact details of people who could need our services, Doing a preliminary research about them, Reach out to them, Fixing appointments for meetings, Build rapport, Introduce yourself, your company and services to them, Do a thorough fact-find by asking the right questions using a state-of-the-art Digital Adviser Tool, Help them analyze and quantify their goals, Understanding their priorities, risk profile and budget, Capturing the information digitally, Explaining the solution recommended by the Digital Adviser, Helping the client buy Insurance, Savings or Investment products using a consultative sales approach, Providing a life-long after-sales service, Conduct periodical review meetings, Expand the client base continuously by seeking referrals from clients as well as cold-calling, networking and relationship building.

The NOC Lead owns the NOC service to oversee complex network components and are responsible for network management.Responsibilities:· Regular Meetings with Clients to ensure and Delivery obligations are being met (‘what’ we deliver)· Proactively monitor backbone network and IT landscape and address issues that may arise.· Troubleshoot network outages and escalate as needed.· Adhere to defined quality guidelines for customer communication.· Review processes and recommend changes to improve the overall effectiveness/efficiencies.· Carry out other work as directed by senior members of the team.· Escalate issues to Supervisors/Managers/Tier2 & 3 level Network Engineers/other groups by following established SOPs.· Update the internal knowledge base with new solutions for support.· Comply with the organization’s conventional guidelines, policies, and processes.· Monitor breaches of service level agreements (SLAs).· Update the departments, teams or third-party providers on events progress.· Aid team members by applying technical knowledge of operations and systems using server, PCs, telephones, and emails.· Diagnose Issues within the IT landscape.· Continuously monitor systems through various tools.· Track all Issues.· Report Incidents.· Generate reports as required.· Maintain internal communication and escalation matrix.· Add monitors to web monitoring tools and network monitoring tools.· Apply system updates to Windows systems utilized by the DCC monitoring solutions.· Update and maintain all internal documents and trackers.· Participate in war rooms for issue resolution.· Join requested meetings.