Sales - Telesales / Telemarketing Jobs in UAE

Your job is to help people remain financially well-prepared for all events in life.You will help them build up savings in a systematic manner for specific goals like University Education of Children, Buying a house, Marriage Expenses, Retirement etc.. You will provide them and their families financial security against the uncertainties in life.Your Functions:Your daily activities will include: Finding out names and contact details of people who could need our services, Doing a preliminary research about them, Reach out to them, Fixing appointments for meetings, Build rapport, Introduce yourself, your company and services to them, Do a thorough fact-find by asking the right questions using a state-of-the-art Digital Adviser Tool, Help them analyze and quantify their goals, Understanding their priorities, risk profile and budget, Capturing the information digitally, Explaining the solution recommended by the Digital Adviser, Helping the client buy Insurance, Savings or Investment products using a consultative sales approach, Providing a life-long after-sales service, Conduct periodical review meetings, Expand the client base continuously by seeking referrals from clients as well as cold-calling, networking and relationship building.

The Service Assurance consultant provides assurance to Customers with respect to delivery of Managed Services and the associated deliverables, ensuring delivery to the appropriate standard and quality.To achieve this, this role is responsible for execution of the following activities and associated processes:1. Service Assurance Management2. Quality Assurance3. GovernanceResponsibilities:· Service Assurance Management (as required and assigned)· Regular Meetings with Clients to ensure and Delivery obligations are being met (‘what’ we deliver)· Optimizing and Demonstrating the Value of the Services· Management, Alignment and Reporting of OLAs and SLAs· Taking and Managing feedback for improvements to our Services· Managing Issues and Actions with respect to Delivery, per Client· Service Governance (as required and assigned):· Regular Client-facing Meetings (e.g. Monthly, Quarterly)· Creation and Reporting of Governance Practices, Service Metrics· Managing and tracking of MSS Compliance to appropriate Standards and Regulations (e.g. ISO27001)· Identification of Problems affecting Delivery· Reporting to Customers and Stakeholders· Quality Assurance (as required and assigned):· Ensuring deliver Quality Services (‘how’ we have delivered)· Identifying, tracking and managing issues affecting the Quality-of-Service delivery· Communicating and Co-ordination with internal and external Stakeholders· Act as an Escalation Point for Service Delivery of MSS· Identification,· Evolving, extending and expansion of the Service Delivery and Governance capability

· Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the networking system runs efficiently without interruption.· Primarily deals with users, customers, vendors, engineers, and the whole technical team.· Ensures that the systems and technology used are constantly upgraded to remain relevant.· Constantly update his / her knowledge as the success of a NOC Lead depends on his / her knowledge of the industry and the level of experience in the field.· The NOC Lead must keep upper management informed about what is happening in the organization concerning networking.· Comes up with innovative solutions to various networking problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of networking systems and stays abreast of new technologies emerging in the industry.· NOC Lead oversees the work of junior employees to ensure that system requirements have been properly implemented and procedures carefully followed.· Responsible for informing Management, partners and peers about network performance and service availability.· Coordinates the duty shift table for the NOC operations and carefully allocates staff members (NOC technicians and NOC engineers) on different shift duties for ensuring the whole NOC shift works in an efficient and effective manner.· Pursue any other related activities as directed by superiors.· Regular Meetings with Clients.

The NOC Lead owns the NOC service to oversee complex network components and are responsible for network management.Responsibilities:· Regular Meetings with Clients to ensure and Delivery obligations are being met (‘what’ we deliver)· Proactively monitor backbone network and IT landscape and address issues that may arise.· Troubleshoot network outages and escalate as needed.· Adhere to defined quality guidelines for customer communication.· Review processes and recommend changes to improve the overall effectiveness/efficiencies.· Carry out other work as directed by senior members of the team.· Escalate issues to Supervisors/Managers/Tier2 & 3 level Network Engineers/other groups by following established SOPs.· Update the internal knowledge base with new solutions for support.· Comply with the organization’s conventional guidelines, policies, and processes.· Monitor breaches of service level agreements (SLAs).· Update the departments, teams or third-party providers on events progress.· Aid team members by applying technical knowledge of operations and systems using server, PCs, telephones, and emails.· Diagnose Issues within the IT landscape.· Continuously monitor systems through various tools.· Track all Issues.· Report Incidents.· Generate reports as required.· Maintain internal communication and escalation matrix.· Add monitors to web monitoring tools and network monitoring tools.· Apply system updates to Windows systems utilized by the DCC monitoring solutions.· Update and maintain all internal documents and trackers.· Participate in war rooms for issue resolution.· Join requested meetings.

Roles & Responsibilities We are seeking dynamic and results-driven individuals who possess excellent communication skills and a strong passion for sales to initiate outbound calling for credit card/ personal loan. Desired Candidate Profile Minimum 1 year of UAE experience in tele sales for credit cards/ personal loan.

Visa and medical insurance will be provided by the company(Conditions may apply)Timing: (Monday to Friday) 9 AM to 6 PM• Attractive Commissions and Bonuses along with Basic Salary (Conditions may apply) Salary:AED 900 to 1,000 per month inclusive of fixed allowances. Requirements • Excellent communication and interpersonal skills• Ability to learn about products and services and describe/explain them to prospects• Strong sales and negotiation skills• Persistent and results-oriented with a positive attitude• Ability to work well in a team environment• Familiarity with CRM systems and practices• High school diploma; BSc/Ba is a plus.• Fluent in English and other Languages(Arabic/Hindi/Urdu/Malayalam/Tamil/ kannada) would be an added advantage• Freshers only apply

Roles & Responsibilities Conducting outbound calls to potential leads and generating interest in company products or services. Qualifying leads and gathering relevant information to determine their potential as customers. Maintaining a database of leads and updating it regularly with accurate and detailed information. Collaborating with the sales team to schedule appointments or follow-up calls with qualified leads. Delivering persuasive sales pitches to potential customers and effectively explaining the benefits of the product or service. Keeping up to date with product knowledge and industry trends to effectively answer customer questions. Desired Candidate Profile Bachelor's degree in business, marketing, or a related field. Proven experience in tele sales or lead generation, preferably in the same industry. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional persuasive and negotiation skills. Ability to meet and exceed targets in a fast-paced environment.

Roles & Responsibilities Conduct outbound calls to potential customers to generate sales leads. Explain product features and benefits to potential customers and answer any questions they may have. Provide excellent customer service by addressing customer concerns and resolving any issues. Meet or exceed sales targets on a regular basis. Maintain accurate and up-to-date records of customer interactions and sales activities. Follow up with customers to ensure satisfaction and encourage repeat business. Stay informed about product updates and industry trends to effectively communicate with customers. Collaborate with team members to share best practices and improve overall sales performance. Adhere to company policies and procedures, including compliance with telesales regulations. Continuously develop sales skills and knowledge through training and self-study. Desired Candidate Profile Minimum 3 years of similar experience in UAE, in insurance, B2B banking products, accounting & auditing firms, company set up companies, law firms. Proven track record of meeting or exceeding sales targets. Knowledge of sales techniques and strategies. Excellent communication and interpersonal skills. Ability to build rapport with customers and establish trust. Strong negotiation and persuasion skills. Ability to work well in a team environment. Attention to detail and strong organizational skills. Self-motivated and target-driven.

Roles & Responsibilities Conducting outbound calls to potential customers to promote and sell products or services. Identifying and qualifying leads to drive sales opportunities. Building and maintaining strong relationships with customers by providing personalized and exceptional service. Achieving sales targets and goals on a consistent basis. Maintaining accurate and up-to-date customer records and sales activity reports. Handling objections and resolving customer complaints or issues in a professional and timely manner. Desired Candidate Profile Bachelor's degree in business, marketing, or a related field. Proven track record of success in tele sales or a related sales role. Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Ability to work independently and as part of a team. Fluent in English.

Roles & Responsibilities Conducting outbound calls to potential customers to promote and sell products or services. Identifying and qualifying leads to drive sales opportunities. Building and maintaining strong relationships with customers by providing personalized and exceptional service. Achieving sales targets and goals on a consistent basis. Maintaining accurate and up-to-date customer records and sales activity reports. Handling objections and resolving customer complaints or issues in a professional and timely manner. Desired Candidate Profile Bachelor's degree in business, marketing, or a related field. Proven track record of success in tele sales or a related sales role. Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Ability to work independently and as part of a team. Fluent in English.

Roles & Responsibilities · Making proactive outbound calls to Leads to introduce projects or services and persuade them to schedule the appointments with the Sales Manager. · Following up with potential Leads to nurture leads and qualify them and convert them into sales. · Identifying and qualifying potential leads through various sources like databases, referrals, and marketing campaigns. · Gaining a thorough understanding of the Projects or services being offered to effectively communicate their features and benefits to customers. · Building and maintaining strong relationships with prospects, customers, addressing their inquiries, and providing excellent customer service. · Utilizing effective sales techniques, such as objection handling, upselling, and cross-selling, to maximize sales opportunities. · Collaborating with marketing, project, and customer support teams to align strategies and enhance the overall customer experience. · Representing the company in a professional manner, adhering to company policies and ethics. · Any other work that may be assigned to you with your portfolio.

Roles & Responsibilities Initiate sales calls to potential customers and generate leads. Explain the product or service to potential customers and answer their queries. Close sales deals with customers over the phone and achieve set targets. Maintain a database of potential and existing customers. Follow up with customers to ensure customer satisfaction and repeat sales. Update customer information and sales records in the company's database. Meet daily, weekly and monthly sales targets. Attend team meetings and share feedback on sales and customer insights. We are looking for a well-spoken tele sales representative to be responsible for soliciting sales and donations over the telephone. The tele sales representative’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions. A remarkable telecaller will suggest ways in which clients’ feedback can be utilized to improve our services. •Initiating sales with potential customers over the phone. Desired Candidate Profile Bachelor's degree in Business Administration, Marketing or a related field. Proven work experience as a Telesales Executive or a similar role. Ability to persuade and influence customers. Excellent communication and negotiation skills. Good knowledge of sales techniques and principles. Ability to work under pressure and achieve targets. Proficiency in using CRM software and Microsoft Office.

Roles & Responsibilities * Inbound and Outbound calls to students and parents. * Educating parents about different seminars and courses. * Generating referrals from the students and parents and also doing business development activities. * Convert given leads into prospective enrollments Desired Candidate Profile * Excellent written and spoken English * Pleasing personality * Highly Energetic, passionate and ambitious * Basic Proficiency in Microsoft Office (Word, Excel and PowerPoint) * No prior relevant experience required. Complete training will be provided post joining. Preferably, the Outbound tele-calling experience will be prioritized.

Roles & Responsibilities Our client is one of the largest and very well known Retail conglomerates in the middle east with huge showrooms in almost all the big malls and cities. A household name trusted by consumers for more than 40 years in the market. As part of their expansion and diversification, the company is hiring Telesales Executives who will be responsible to generate leads and market products of their strategic partners. Job Responsibilities The executives will be responsible for acquiring clients for Banking Products (Credit Cards) through telemarketing. Key Performance Areas (KPAs) & Principal Accountabilities • Tele call to potential or existing customers to sell products using approved scripts • Answer questions about products/handling objections and completing the sales. • Updating customer information in the CRM. • Ensuring all the product features explained properly and completing the sales with no after sales complaints. • MIS & reports - Daily calls status, CRM updates, Sales data etc. • Success ratio – Offering the right products to the customers, ensure calls target for the day are met. Desired Candidate Profile Excellent Communication skills in English and Arabic will be an edvantage but not essential Strong computer skills on MS Office package Experience in Telesales is essential Should be on dependent visa in Dubai. Work permit will be provided.   Please apply with your updated CV and contact details.

Roles & Responsibilities Conduct outbound sales calls to potential B2B clients and introduce our company to marketplace. Develop and implement effective telesales strategies to achieve sales targets. Prospect, identify, and qualify leads through research and cold calling. Educate clients on the benefits of our services to their businesses. Maintain accurate records of interactions and sales activities. Collaborate with the marketing team to develop sales resources. Build and maintain strong client relationships. Fix client meetings after lead generation Desired Candidate Profile Previous Telesales experience in a B2B environment. Proven track record of meeting or exceeding sales targets. Excellent verbal communication skills and ability to engage clients. Strong negotiation and persuasive abilities. Basic understanding of e-commerce and online marketplaces. Self-motivated and able to work independently. Adaptability to changing sales approaches. Bachelor's degree in business or related field preferred.