POSITION DESCRIPTIONThe EL Specialist provides direct administrative support to the English Language Department for EL corporate programs, including online and in-person educational programs. The EL Specialist supports in overall quality of programs by ensuring timely and accurate program activities, services, and reporting. The EL Specialist works with the EL Department to help improve the quality and efficiency of the programs while serving participants in the best way possible.RESPONSIBILITIE SReport to corporate clients on sessions delivered and attendanceCoordinate English language closed classes schedules for corporate clientsConduct site visits for corporate classes and oversee the logistical, administrative, and operational aspects of the trainingInform Sales Manager of corporate numbers to track purchase ordersIssue a request for invoice to Finance department on monthly basis and before the end of each month provide necessary back up documentationResponsible for extracting the scores of the students & upload it on the shared per termResponsible for requesting packs from Marketing per term based on registrationResponsible for requesting material access for PMP classes from the HeadquartersCreate and maintain an archiving system on Amideast shared point for all documentation related to corporate programsResponsible for procurement, administrative and logistical support for training accommodation and travel arrangements along with other administrative tasks for corporate clients when neededResponsible for Schedule online sessions on Zoom by checking availability and assigning accounts to instructors and sending links to participantsResponsible for creating and sending Zoom link and or classroom assignment and other logistics to teacher and the student in private tutoring sessionsResponsible for creating Whatsapp group and adding the students for corporate closed classesRelaying participant and clients inquiries, comments, complaints and suggestions to the Program LeadCommunicate regularly via email, WhatsApp, and telephone with participants for all programs to provide updated information about program/training components, contents and arrangementsOversee EL WhatsApp groups to ensure accurate and timely information is shared with all participants for all programsUpload Amideast classes, quizzes and training materials for all programs on Learning Management System (LMS)Collect and organize pay sheet documents for trainers and instructors to be reviewed by Senior Academic Coordinator and approved by English Language & Training Programs ManagerSupport in observing evening classes when neededAssist with grants when neededQUALIFICATIONSRequiredBachelor s degree2+ years of work experienceKnowledge of or experience in development programsExcellent professional communication skills (written and oral)Excellent command of MS Office, especially Word, Excel, and PowerPointPreferredVery good organizational skillsAbility to multi-task, and work both as a team and independentlyAbility to work under pressureDetail-orientedExcellent command of English with TOEIC score of 700 minimum and excellent command of Arabic (written and oral)

Job Description:POSITION DESCRIPTIONThe Grant Specialist provides direct administrative support to the English Language Department focusing on grant projects. The Grant Program Specialist supports in ensuring overall quality of programs by ensuring timely and accurate program activities, services, and reporting throughout the duration of the program. The Grant Program Specialist works with the EL Department to help improve the quality and efficiency of the programs while serving participants in the best way possible. S/he coordinates all logistical activity and reports to the Grants Program Lead on any delays. S/he develops all required reports and works closely with and supervises the Field Coordinators, program assistants and interns.S/he is responsible for updating all department files and uploading it on the shared drive. S/he follows up directly with the students and reports any issues or concerns to the direct manager. The specialist may also be requested to support in other projects, if needed. These Grant Programs aim to assist Egyptian youth to qualify for undergraduate study in the U.S. Qualification is specifically defined as the ability to meet the basic requirements for U.S. university admission, obtain the required academic scores for university entry, and understanding the U.S. university application process. The programs also work with PWD and youth refugees to provide them with the English needed to be able to participate in courses where English is the language of instruction and enabling them to gain better understanding of terms related to real-life scenarios and jobs and equip them with the skills needed to communicate in professional environments.RESPONSIBILITIESProgrammatic Tasks:Maintain and report on program timelines and other prescribed documentsReport on sessions delivered and student attendanceShare satisfaction survey with the students and report on outcomeAttend selected sessions/classes for quality assurance and submit a report on the visit to the Grants Program LeadCoordinate agreed upon classes and trainingsParticipate in candidate selection, interviews, and final acceptedLeads administrative follow up on attendance and schedule by creating schedules and academic calendarsAttend all online sessions to support trainer/ instructor if needed and observe the sessions if neededFollow-up with instructors on instructional hours for various programs/trainings and report findingsConduct orientation sessions for participants on the various programs and virtual tool(s)Relaying participant and clients inquiries, comments, complaints, and suggestions to the Grants Program LeadConduct information sessions for various programs when neededCommunicate regularly via email, WhatsApp, and telephone with participants to provide updated information about program/training components, contents and arrangementsOversee programs WhatsApp groups to ensure accurate and timely information is shared with all participantsRespond to inquiries from students and instructors/trainersCollect pay sheet documents for trainers and instructorsAssist Grants Program Lead in developing the annual program calendar and monthly work planSupervise and provide leadership to program assistants, field coordinators, and internsParticipate in meetings with other departments in order to solve problems and facilitate workflowTroubleshoot operations problems to Grants Program LeadCoordinate with the Senior Academic Coordinator and update him/her on teacher performanceProvide all administrative and operational support to successfully conduct programs and activitiesProvide administrative and logistical support for training accommodations and travel arrangements along with other administrative tasks for students and instructors of the programHandle procurement specifically travel, transportation, material and other supplies for programs/trainingsPrepare RFPs for grants procurement and follow up with Admin throughout the procurement processFollow up on delayed receivables and payables with the finance departmentprepare cash advance requests before submitting to Grants Program Lead to approveAssist with other projects when neededQUALIFICATIONSRequiredBachelor s degree in English Language or any related field2+ years of work experienceKnowledge of or experience in development programsExcellent professional communication skills (written and oral)Excellent command of MS Office, especially Word, Excel, and PowerPointPreferredVery good organizational skillsAbility to multi-task, and work both as a team and independentlyAbility to work under pressureDetail-orientedTOEIC score of 700 minimum or equivalentExcellent command of Arabic (written and oral)WORK CONDITIONSOccasional work during the weekends (25%)Occasional travel within Cairo/Alexandria (10%)This is a temporary position covering Maternity leave for 3 monthsWORK ENVIRONMENTThe incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis)Computer (laptop or desktop)Printer/Photocopier/Scanner/FaxTelephoneThe physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.

Job Description:POSITION DESCRIPTIONThe STEM Program Lead is responsible for coordinating the smooth implementation of the department programs and day to day activities. The Program Lead develops and monitors program timelines and other related templates to ensure timely delivery of all activities based on the proposal and agreement with the donor. S/he coordinates all logistical activity and reports to the PSD Manager on any delays. S/he develops all required reports and works closely with and may supervise the program assistants and interns on selected programs. The Program Lead also monitors and follows-up on the maintenance and update of all department files. S/he establishes and increases relationships with partners and other Amideast departments and branches. The Program Lead may also support several different projects across departments based on business need.RESPONSIBILITIESTasks and responsibilities for this position include, but are not limited to, the following:Develop, maintain, and report on program timelines and other prescribed documentsPrepare and submit accurate and timely technical, statistical, and financial reports to partners, donors, and to Amideast HQOversee STEM daily operations and advise on issues when neededOversee STEM grant programs implementationAssists PSD Manager in developing the annual program calendar and monthly workplanAssist PSD Manager in establishing annual budget forecastCascade STEM and Linkages goals to staff and ensure their understanding and follow up on the progress of goals achievedRepresent PSD Manager in inter departmental and client s meetings, if neededProvide information and updates to PSD Manager on staff performance, department performance, expenses and issuesAdvise on new ideas to develop businessLead new initiatives aiming at developing department businessServe as main point of contact with PSD programs clients, both commercial and grants regarding the programs implementationDevelop and follow up on new projects timelinesFollow up on kick off and planning meetings for new projectsSupervise and provide leadership to program assistantsLiaise with other departments: Finance, Sales, Marketing, Admin, and Customer ServicePrepare RFPs for grants procurement and follows up with Admin throughout the procurement processFollow up on delayed receivables and payables with the finance departmentParticipate in meetings with other departments in order to solve problems and facilitate workflowReview instructors timesheets and prepare cash advance requests before submitting to PSD Manager to approveSet and follow ups on work plan for the PSD Dept. Program AssistantReport periodically on STEM project enrollment to CD, ACD, and PSD ManagerCoordinate instructors and trainers hiring processFollow up on customer satisfaction surveys results, and report to PSD ManagerInterface with clients when appropriate or as assigned by PSD ManagerSupervise and mentor program assistants and specialistsOrient, mentor and provide appraisal for new staff in probationKeep records of PSD Department statistics per round, quarter, and yearQUALIFICATIONSRequiredBachelor s degree and five years of related project management experienceNative speaker level fluency in spoken and written EnglishFluent in ArabicExcellent oral and written communication and interpersonal skillsDemonstrative creativity and initiativeAbility to organize and maintain large amount of detailed informationAbility to multi-task and prioritize responsibilitiesAbility to work independently and accept responsibilityExcellent computer literacy in MS OfficePreferredUndergraduate or graduate degree from a U.S. or similar universityGraduate degree in Education, business, or another relevant fieldExperience administering Egyptian and/or U.S. education and exchange activitiesManagerial experienceExcellent written ArabicProject Management Professional Certification (PMP)TOEIC score of 785 or equivalentWORK ENVIRONMENTThe incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary, or hybrid basis)Computer (laptop or desktop)Printer/Photocopier/Scanner/FaxTelephoneThe physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description :POSITION DESCRIPTIONTo interact with targeted virtual communities, and networks users to achieve superior customer engagement and intimacy by strategically exploiting all aspects of the social media and marketing roadmap.RESPONSIBILITIESInitiate and execute marketing material and apply social media strategy through SEO, audience targeting, competitive research, platform determination, benchmarking and messaging and audience identification in guide with the marketing department goalsSupport Amideast marketing and public relations events by applying all branding guidelinesSupport inventory and the printings stock to make sure that marketing promotional materials are available upon requestInitiate and execute marketing material and apply social media strategy through SEO, audience targeting, competitive research, platform determination, benchmarking and messaging and audience identification in guide with the marketing department goalsModerate all social media pages, marketing written and online content with accurate and rapid responses in line with the customer Service and marketing strategiesIdentify opportunities and innovative ideas for applying new technologies, digital products and services to online campaignsContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and acting on the informationProvide personalized responses to comments and answers to questions promptly to empower our target audience and businessFollow guidelines and targets set by the Marketing Department for fans engagementPerform cross-selling and direct sales for various services and products through responses on Amideast Facebook and other social media pages.Deliver work on week days and weekends to achieve response positioningCollaborate with other departments (customer service, Education, Testing, etc.) to manage their announcements and postingsEnsure digital and printed-out design is optimized for branding, impact, SEO, web development, etc.QUALIFICATIONSRequired:Bachelor s degree in any relevant fieldBachelor's Degree in a relevant fieldStrong knowledge with Facebook and InstagramMinimum 2 years of experience in Social MediaGood, writing, editing (photo/video/text), presentation and communication skillsDemonstrable social networking experience and social analytics tools knowledgeAdequate knowledge of web design, web development, CRO and SEOKnowledge of online marketing and good understanding of major marketing channelsPositive attitude, detail and customer oriented with good multitasking and organizational abilityGood knowledge of social media engagementExcellent writing and communication skills in both Arabic and EnglishStrong attention to detailProficiency with Microsoft Office (Outlook, Word, and Excel)Strong organizational and coordination and office support skillsEnjoys working as part of a teamPreferredTOEIC score of minimum 650 or equivalentWORK ENVIRONMENTThe incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis)Computer (laptop or desktop)Printer/Photocopier/Scanner/FaxTelephoneThe physical demands and work environment that have been described is representative of those employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

POSITION DESCRIPTION:The Assistant Adviser works on Academic Advising to support the EDUSA Advising and Other educational program(s) at Amideast in providing information to the public about U.S. higher education at accredited undergraduate, graduate, professional or other institutions in the U.S. The adviser provides support in the day-to-day activities of the Competitive College Club in Education USA and support in the recruitment, identification and selection of eligible opportunity grant students to apply to U.S institutions. Education USA is administered at Amideast under a grant from the Department of State s Bureau of Educational and Cultural Affairs to promote higher education and study opportunities in the United StatesRESPONSIBILITIES:Tasks and responsibilities EDUSA Assistant Adviser include, but are not limited to, the following:• Respond to Facebook inquiries within the service level and on the assigned dates by the Adviser• Maintain the library of the Education USA resource center at Amideast with up-to-date materials, books, and promotional brochures as well as computer/internet access for students to do online research• Support the advisers in the recruitment, identification, and selection of eligible Opportunity Grant students, and assist in advising them as they apply to U.S. institutions• Under the supervision of the advisers, work closely with the students from the Competitive College Club (CCC), an initiative to assist students in developing key critical thinking skills, prepare for SAT and TOEFL, engage with the community, research university options, complete applications and apply for scholarships and other financial support• Communicate with volunteer guest speakers to help with the CCC and other advising events at Amideast• Respond to email inquiries on daily basis within the service level• Under the supervision of the Adviser, works closely with the students from the Competitive College Club (CCC), an initiative to assist students in developing key critical thinking skills, prepare for SAT, ACT, and TOEFL, engage with the community, research university options, complete applications and apply for scholarships and other financial support• Support the Adviser to maintain student files for each CCC student and contribute in preparation of the monthly detailed progress reportTasks and responsibilities Linkages Assistant Adviser include, but are not limited to, the following:• Assist Linkages grant students in developing key critical thinking skills, prepare for ACT, SAT, and TOEFL, engage with the community, research university options, complete applications and apply for scholarships and other financial support to join accredited US Universities.• Delivers advising sessions on different topics as follows:• US Admissions process• Financing US Study• Personal Essays• Recommendation Letters• Email Etiquette and Tips for Admissions Interviews• CV Writing• Proofreads undergraduate US essays and provides feedback within the service level time frame• Provides detailed report on each student performance and recommendations• Conducts one to one appointment with students when requested• Keeps the attendance records of participants updated through using the requested formsQUALIFICATIONS AND SKILLS:Required• Bachelor s degree in a relevant field (Education/English Language Arts)• At least 1 year of work experience• Knowledge of the U.S. higher education system• Excellent interpersonal and presentation skills• Very good organizational skills and attention to detail• Ability to multi-task and prioritize responsibilities• Availability to travel domestically and internationally• A working knowledge of Arabic• Academic Advising experience• Flexibility & Cooperative mindsetPreferred• A Master s degree or other higher education study at a U.S. college or university.• US Experience (Study/Work in the Education field)• Experience in both Egyptian and U.S. education and exchange activities• Ability to work independently and as a member of a team• Computer literacy in MS Office Study abroad experiences preferred• Demonstrated interest in scholarship or exchange experience (US scholarship recipient)• Very Good Writing Skills in English Preferred• Proven TOEIC score of minimum 750 or equivalent

POSITION DESCRIPTIONThe English Language Program Lead is responsible for managing the English Language (EL) portfolio for the Amideast/Egypt office in Cairo, which features English language offerings for fee-for-service courses S/he is responsible for the oversight of all Amideast/Cairo EL and test prep public classes, in addition to Cairo s EL corporate clients. S/he will be responsible for ensuring the quality of the EL classes at Amideast/Cairo and reporting results of development interventions to the EL Program Manager in Cairo. The English Language Program Lead will also work closely with staff in Amideast/Egypt's Alexandria office, the Regional Director of English Language Programs, the Regional Director of Monitoring and Evaluation, and staff in other departments.RESPONSIBILITIESProgrammatic ResponsibilitiesOversee the orientation and training of new EL programs staff, trainers, interns, and teachersOversee the implementation of professional development activities based on annual developmental plan for English instructorsProvide financial and budgetary oversight for service for fee programs; participate in the development of annual program budgets and pricing reviews for EL programs and servicesPrepare financial review on monthly basis for all service for fee projects and provide analysis for identified issuesPrepare and submit reports regarding EL activities for Cairo to English Language and Training Program Managers, Senior Leadership Team, and HQPrepare historical comparative analysis for EL department enrollment numbers and statisticsContribute to the development and achievement of annual strategic objectives and KPIs for the EL DepartmentContribute to the expansion of EL business through the provision of client details, possible leads, and innovative ideasInitiate the recruitment of EL instructors with HR and ensure completion of hiring process is in line with HR proceduresOperational ResponsibilitiesOversee the day-to-day logistical planning and implementation of EL programs in Cairo to ensure quality program delivery and effective operational managementCoordinate and monitor the implementation of internal policies and procedures to maintain consistency among EL services in EgyptCreate annual calendar for public classes and working with different stakeholders from other departmentsFollow up on marketing activities for different service for fee projects to ensure meeting budgeted numbersConduct kick off meeting before new rounds and/or new projects with all stakeholdersCoordinate with the Customer Service department regarding public registration issues if anyConduct call center training and orientation for any new service for fee EL productParticipate regularly in Amideast s regional English language activities for joint planning, exchange of ideas, and alignment of quality standardsIdentify needed trainers for customized programs and ensure launch meeting is done with Sales teamPrepare revised trainer SOWs for special programs per shared proposal and launch meetingMonitor and report to relevant management on all programmatic deliverables, timeline, progress, targets achieved, and any obstacle/challenges facedTrack book inventory and perform necessary book procurementConduct programmatic orientation sessions for clients when neededManage escalated complaints and concerns by public or corporate clientsFollow up with finance on invoice collections and AR for corporate clientsStaff Management ResponsibilitiesParticipate in the selection of staff and orient and train staff under the incumbent s purviewMaintain an engaging work environment through continuous staff coaching, training, and development to ensure a high level of productivity, motivation, and retentionResponsible for the review of the annual independent contractor's process with the EL team and HR departmentQUALIFICATIONS AND SKILLSRequiredBachelors degree of Education or a related majorA minimum of 5 years experience in coordinating/managing training programsDemonstrated experience leading and managing a teamExperience with overseeing curriculum planning and assessmentExperience with teacher training, mentoring, or coachingExtensive knowledge of e-learning and online teaching practicesExtensive knowledge of the TESOL field and current ELT trendsNative/near-native proficiency in spoken and written EnglishExcellent oral and written communication and presentation skillsDemonstrated problem-solving, innovation, and ability to take initiativeAbility to multi-task and prioritize responsibilitiesExcellent computer literacy in MS OfficePreferredSpoken and written fluency in ArabicAdditional professional credentials such as Project Management Professional Certification (PMP), or Project Management for Development (PMD Pro) certificationMinimum TOIEC score of 950 or equivalentWORK ENVIRONMENTThe incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis)Computer (laptop or desktop)Printer/Photocopier/Scanner/FaxTelephone