Job Objective: The job holder will be responsible for driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company norms. The job holder is also responsible for mentoring and coaching the team and help them in career growth.Responsibility: Customer Focus· Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills.· Implements a high standard of customer focus within the store.· Regularly assesses customer service standards within store· Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.· Ensure customer needs are met and complaints/queries are resolved in a timely mannerTake feedback/suggestion from customers and forward it to the required stakeholder.Sales and Commercial Profit· Achieve the revenue targets for the store.· Achieve target productivity metric ( store productivity, staff productivity(sales captured by store staff) etc.) for the store.· Actively seeks ways to achieve or exceed sales targets e.g. through regular connect with CP business manager and floor staff· Monitor and control expenses ( overtime, inventory movement, shrinkage and damages, in-store consumables) through efficient store operations.· Interpret and act on sales reports generated through retail operations/finance and focus on improving under-performing brand/subclass/department· Monitor sales performance over budget, last year/last week on a daily and weekly basis to give feedback to line manager and also to communicate to team members.Store Operations and Standards· Ensure accurate stock merchandise and management (stock ageing , shrinkage, space management) within the store.· Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds· Oversee and monitor the inventory management in the store ( stock availabililty,order management, back store management, stock movement within store)· Ensure that the store is in compliance with the company policy and processes for all employment and state laws· Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly· Oversee cash transaction entry and management ( petty cash, POS cash elements, change floats)· Regularly audit own store administration and resolve any issues· Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.· Maintain high standards of visual appearance throughout the store including all non-retail areas· Maintain window and in-store displays to a high standard in line with merchandising guidelines· Prepare and review store reports on sales and stock ageing(Slow moving, Fast moving and Non-moving items)· Maintain a high level of store health and security for company assets, cash, stock, and customer propertyEnsure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts/ staff rosters and staff vacation.People Management· Ensure store expectations and priorities are communicated to staff· Review and provide regular feedback on staff’s performance as per expectations· Carry out regular and relevant in-store training and enrol staff on relevant Learning and Developmentcourses· Support induction of new recruits through buddy system· Monitor staff welfare and facilitate complaint resolution· Oversee staff development and drive motivation levels of the store associatesEnsure effective resource planning and succession planning

• Tracks & manage Accounts payable along with vendor reconciliation. • Vendor creation in ERP, vendor reconciliation etc. • Cheque & online payment(TT) preparation. • Issuing virtual credit card for making payment of utilities, marketing etc. • Supports in preparation of schedules for FAR. • Processing full & final payment of employees. • Home delivery sales reconciliation. • Month end activities & preparing balance sheet schedule preparation. • Any adhoc/special assignment given by Finance Manager/HOF.

Work with the Indirect Sourcing Team to build category-specific short, medium, and long-range sourcing strategiesNegotiation of techno-commercial terms with suppliers for various categories.Complete knowledge of E-Procurement tools, RfX, online auctions and tendering.Develop & deliver sourcing strategies across the group companiesConduct Spend analysis of indirect spend on regular basis and drive cost optimization projectsDrive procurement efficiencies including improvement of existing practices and develop SOP and plans to achieve results in ever changing business prioritiesAlignment of procurement processes and practices with multiple stakeholders to ensure efficient and effective procurement processesSupplier relationship management with strategic suppliersRun RFQ process and lead negotiations for consolidated requirements across geographies.Develop samples from prospective new vendors and conduct quality evaluation workshops with the concept teamsFinalize rates cards for each input vendor and communicate to concept sourcing teamsInterface and problem solve with cross functional teams on any product/quality issuesEstablish & execute time and action timelines for each buying season

Job Objective :This is a strategic business finance role based in the head office. As part of the team, responsibility would be to drive insightful analysis for the business, P&L control, managing budgeting and forecasting cycle and support management in taking strategic business decisionsJob Accountability: 1. Responsible for financial planning & analysis, and reporting by consolidating and interpreting reports detailing actual versus budget and forecasted results, including clear and concise variance explanations of all P&L line items.2. Timely analysis and reporting of financial performance, highlighting exceptions, provide recommendations for cost reductions and profit improvement3. Co-ordinate monthly book closing activities with Territories and Corporate, ensuring Provisions booking/reversals, right booking of costs, capex capitalisation, margin control, etc.4. In depth analysis of P&L line items & highlighting risks and opportunities to assist management in evaluating the impact on business5. Play crucial role in company’s annual budgeting exercise in coordination with various stakeholders6. Initiate and implement improvements and automations in business processesSkillset required:· CA, with 2-4 years experience. Retail industry experience would be a preferred add-on· Experienced in Financial Planning and analysis (FP&A). Sharp analytical mindset, flair for number crunching, and bringing out insights rather than just reporting numbers· Strong ownership for work, highly motivated to drive initiatives, positive attitude and willingness to go the extra mile· Advanced Excel, power point skills (knowledge of Power BI or Tableau will be a preferred add-on)Strong communication skills (fluency in English is a must because of multi-cultural environment)

Logistics Strategy•Ensure regular assessment of policies, procedures and guidelines and review them from time to time as per the concept supply chain requirements•Set up a process workflow for stock movements•Study the requirement any new market and present the logistic challenges in the market in consultation with the corporate team•Logistics Operations•Provide end to end visibility of inventory from source to store•Responsible for PO management – ensure timely release of POs with 100% accuracy.•Ensure timely handover of goods by Suppliers for shipment sailing•Ensure proper documentation for timely clearance of containers from ports•Working with Warehouse teams to ensure timely receiving and launch of inventory in stores•Keeping track of Shortage/Excess/Damage and getting claims thereof•Review of Supply Chain processes and take initiatives for automation or improvements•Making weekly Inventory forecast, and ensuring the actuals are in line with forecast•Working with cross functional teams and drive business decisions on inventory movement•Regular review of Freight and Logistics costs and ensuring the same is under control and in line with budgets•Analyzing the Supply Chain volume and cost reports and circulating MIS reports to Management with proper insights•Working with Corporate Supply Chain team and ensuring 100% adherence to Group Supply Chain policies

Customer Focus•Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills.•Implements a high standard of customer focus within the store.•Regularly assesses customer service standards within store•Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.•Ensure customer needs are met, and complaints/queries are resolved in a timely mannerSales and Commercial Profit•Achieve the revenue targets for the store.•Achieve target productivity metric ( store productivity, staff productivity etc.) for the store.•Actively seeks ways to achieve or exceed sales targets.•Monitor and control expenses ( overtime, stock, shrinkage and consumables) through efficient store operations.•Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas•Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staffShop Keeping and Store Standards•Ensure accurate stock merchandise and management (stock ageing , shrinkage, space management) within the store.•Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback•Oversee and monitor the inventory management in the store ( stock availabililty,order management, back store management, stock movement within store)•Ensure that the store is in compliance with the company policy for all employment and state laws•Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly•Oversee cash transaction entry and management ( petty cash, POS cash elements, change floats)•Regularly audit own store administration and resolve any issues•Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.•Monitor and handle customer complaints and take corrective action in line with Company policy•Maintain high standards of visual appearance throughout the store including all non-retail areas•Maintain window and in-store displays to a high standard in line with merchandising guidelines•Prepare and review store reports on sales and stock ageing(Slow moving, Fast moving and Non-moving items)•Execute price revisions within the store•Maintain a high level of store health and security for company assets, cash, stock, and customer property•Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rostersPeople Management• Ensure store expectations and priorities are communicated to staff• Review and provide regular feedback on staff’s performance as per expectations• Carry out regular and relevant in-store training and enrol staff on relevant Learning and Development courses• Support induction of new recruits through buddy system• Monitor staff welfare and facilitate complaint resolution• Oversee staff development and drive motivation levels of the store associates• Ensure effective resource planning and succession planning

The job holder will be responsible for selling and promoting all beauty products at Lifestyle stores. The job holder will also be responsible for driving sales for the store through efficient store operations, visual merchandising, customer service delivery and adherence to company norms.· Formulate the monthly Makeover Campaigns calendars for the concept in consultation with the Brand Manager and Department Manager and circulate the calendar in a timely manner· Plan and organize the Makeover Campaigns as per the approved calendar· Create and maintain the database of regular clients for Makeover Campaigns· Fix appointments with the regular clients for Makeover Campaigns· Monitor and handle customer queries and advise customers on proper application of make-up and how to fully maximize the products.Ensure seasonal peaks, important trading/promotional events are handled efficiently.Customer Focus· Play an advisory role to customers for buying and applying make-up, to facilitate cross and link selling.· Implement a high standard of customer service for her door, within the store.· Exhibit Flexibility on given schedule, while performing various make-up events across Lifestyle stores.· Ensure customer needs are met and complaints/queries are addressed in a timely manner. Where needed, they are escalated to be resolved on priority.Assess mystery shopping feedback and prepare action plan for improvement.Sales and Commercial Profit· Well aware of the latest trends in the Beauty Industry to be ahead of competitors.· Achieve the revenue targets for the store.· Ensure regular monitoring of sales on exclusive cosmetics brands to support and ensure sales targets are achieved up to the maximum level.· Exhibits the ability to sell appropriate products to promote sales after doing a makeover.· Actively seeks ways to achieve or exceed shop sales targets.· Ensure that every Makeover Campaign, product demonstration and communication with clients is translated into sales· Monitor and control expenses(stock damages and consumables) through efficient store operations.· Interpret and act on operational profit and sales reports and focus on improving under-performing areas· Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on their store.· Work in line with Brand Managers to understand the new launches and activities to be covered for the same to promote sales.· Work with Brand Manager to promote non sellers / slow sellers during makeover activities and increase sales for these references thus helping to clear aging at stores.

Loyalty Operations Executive/Specialist:The Loyalty Territory Specialist is responsible for executing all marketing and operationalaspects of the Shukran loyalty programme for given territory. This role involves ensuring thesmooth execution of loyalty initiatives, coordination with brands, analyzing and reporting oncampaign performance, and identifying opportunities for improvement for the region. The idealcandidate is detail-oriented, process driven, analytical, and passionate about enhancing customerexperience through effective loyalty program management.Key Responsibilities:• Territory Campaign Management:o Oversee the day-to-day operations of the loyalty program within the territoryo Ensure timely and accurate execution of program campaignso Communicate to key stakeholders to develop and implement campaignso Brief creative and operational teams to develop appropriate artwork and campaign setupo Manage territory loyalty initiatives o Manage Platinum and top tier customers and queries• Data Analysis:o Analyze loyalty program data to monitor performance metrics and customerengagement for territory o Provide insights and recommendations for loyalty activities within territory o Track and report on key performance indicators (KPIs).• Customer Engagement:o From insights and performance, develop strategies to increase customerparticipation and engagement.o Implement targeted campaigns to boost loyalty program membership and activity.o Drive deeper Platinum engagement with Shukran• Cross-Functional Coordination: o Collaborate with marketing, IT, customer service, and finance teams. o Support loyalty program initiatives and resolve any operational issues.• Reporting:o Prepare regular reports on loyalty program territory performance.o Highlight key metrics and insights for senior management.• Compliance:o Ensure all loyalty program activities comply with relevant regulations of theterritory and company policies. • Customer Support:o Address top tier customer inquiries and issues related to the loyalty program.o Ensure a positive customer experience.Qualifications:• Education: o Diploma in Marketing, Business Administration, or a related field.• Experience:o 2-4 years of experience in loyalty program management, marketing operations, ora related field. • Technical Skills:o Loyalty marketing and programme coordinationo Stakeholder management o Customer service experto Customer experience specialist • Communication Skills: o Excellent verbal and written communication skills. o Effective collaboration with cross-functional teams.• Detail-Oriented: o High level of attention to detail and organizational skills.• Customer-Centric: o Passion for enhancing customer experience and driving customer loyalty.• Project Management:o Ability to manage multiple projects simultaneously and meet deadlines.Key Competencies:• Good Communicator: o Ability to communicate effectively with key stakeholders• Initiative: o Proactive approach to identifying and addressing operational challenges.• Team Player:o Ability to work collaboratively in a team environment.

Job PurposeThe F&B Executive is responsible for overseeing the daily operations of the food and beverage department, ensuring high standards of customer service, and maintaining quality control. This role also involves coordinating with suppliers, and ensuring compliance with health and safety regulations.Key responsibilities•Deliver exceptional service to guests, ensuring a warm, friendly, and efficient experience.•Take orders accurately and communicate them clearly to the kitchen and bar staff.•Maintain a deep knowledge of the menu, including ingredients, preparation methods, and recommendations.•Assist with maintaining a clean, organized, and inviting dining area.•Replenish stock, ensure proper table settings, and maintain hygiene standards.•Assist with opening and closing procedures, including setting up and clearing tables.•Address guest inquiries and concerns promptly and professionally.•Promote teamwork and collaborate effectively with colleagues across departments.•Follow all food safety and sanitation guidelines.•May be required to operate point-of-sale systems and process payments.•Oversee service stations in a manner similar to senior servers.•Fulfill all the responsibilities of a senior server while also taking on additional duties beyond those outlined for senior servers.•Ultimately, serve as hosts for guests, representing the outlet with outstanding guest service.•Focus on enhancing outlet ratings and upselling. Like other senior servers and supervisors, be assigned specific sales targets.•In the case of VIP guests, serve as the primary representatives, ensuring that the caring aspect of service is clearly demonstrated.Knowledge, Skills and Experience•Experience – 2+ years of experience in a casual dining restaurant that serve alcohol or clubs/ bars preferably in 4 star/5 star properties.•Minimum Diploma in any discipline. Bachelor’s degree in Hotel Management /Course in Hotel Management preferred.•Excellent English-speaking skills, knowledge of other foreign languages would be preferred.•Strong leadership and team management skills.•Excellent customer service and communication abilities.•Proficiency in inventory management and POS systems.•Knowledge of food safety regulations and standards.•Ability to work in a fast-paced environment and handle stressful situations.•Strong problem-solving and decision-making skills.

· Daily Metrics Monitoring and Performance Tracking and RCA· Support the operations by providing visibility and insights by setting up process adherence checks and publishing various dashboards.· Responsible to perform RCA of all the KPI breaches and develop solutions· Gather data and analyze data to arrive at actionable insights· Manage the day-to-day operations of the last mile delivery services· Coordinate and optimize delivery schedules and routes· Monitor driver performance and provide coaching and feedback as needed· Resolve any customer issues or concerns related to the last mile delivery process· Implement and maintain best practices for last mile operations· Ensure compliance with all relevant regulations and standards· Collaborate with cross-functional teams to drive process improvements and efficiency gainsCompetencies - Behaviours, Attitude, Knowledge and Skill desired for the role:· Comprehension & Analytical Skills.· Proficiency in English communication both verbal and written.· Problem-solving, data-driven decision-making· Stakeholder management· Challenging Status Quo

Analyze sales data and market trends to develop merchandise plans and forecasts.Collaborate with cross-functional teams to develop and execute merchandise strategies.Determine optimal inventory levels and product assortment for each store location.Monitor and adjust merchandise plans based on sales performance and market conditions.Manage and allocate inventory to maximize sales and minimize stockouts.Conduct regular store visits to assess merchandise presentation and identify opportunities for improvement.Stay updated on industry trends and competitor activities to inform merchandise strategies.Develop and maintain strong relationships with vendors and internal teams.Analyze and communicate sales and inventory performance to key stakeholders.Collaborate with vendors to negotiate pricing and terms for merchandise purchases.

Support and manage Compensation - annual salary revisions, annual performance bonus, and other incentive plansDesign and deployment of various compensation programs to drive organizational performance through world-class practices of governance and employee experienceDevelop cost impact models for compensation related plans/initiativesCost cadence, rewards data modeling and reportingPartner with external consulting firms for market compensation benchmark dataRefine internal hiring & market intelligence data to periodically benchmark compensation programs / processes in scope and recommend enhancements to improve their competitiveness.Support hiring team in preparing compensation proposals for potential hires (National as well as Expats) basis internal parity and external benchmarksTrack governance / compliance around Compensation process / policies

HSE Strategy:Develop and implement HSE Management Systems aligned with group policies and local laws.Establish project safety standards meeting organizational, local and international legal requirements.Co-ordination with stakeholders, Contractors and third-party operations on Warehouse /DC improvements and fit out works to maintain / upgrade the Warehouse / DC safety standards as per NFPA / Dubai civil defense latest guidelines.Maintain an updated record on HSE statistics and strong computer skills in MS word / Power point /Excel productsExecution:Review the HSE management system for effectiveness and compliance, suggesting improvements.Keep an updated action plan for Water leak, Rainwater flooding, Pre fire plan and other emergency situations and periodic training on the same to improve the emergency response and quick recovery.Develop and update risk assessments, HSE procedures, Guidelines & SOPs, Warehouse access management including visitors, CCTV operations and other warehouse operations.Ensuring the Compliance of the SOPs for warehouse with the in-house Concepts and business operations in line with Local Authority and international Guidelines.Strong mechanical and electrical aptitude with knowledge of material handling/conveyor systemGood understanding of safe work practices for Working at Heights, Isolation of Energy, Electrical Safety, Mobile Plant, Powered Industrial trucks, Hot Works, LOTO compliance & PPE in compliant with JAFZA regulationsEnsure safe operation of solar power generation plant set up at the site, ensuring all the preventive and protection measures, periodical safety measures were in place.Ensure strict safe Loading bay protocols for storage, Materials handling and storageEnsure effective vehicle traffic management and ensure suitable protection to roads and buildings from soil erosion in place.Ensure effective waste recycling and shall be kept at a safe distance from the main building. No open storage of the pallets was permitted.Deliver and organize H&S training as per requirements at the site by preparing a training calendar.In-line with local regulations, staff are to be trained in basic fire warden and first aid by DCD/DCAS approved training vendor.Coordinate fire drills, ERP tests, and emergency services communication. Perform regular HSE audits and report them digitally (E.g., Safety Culture reporting) and ensure PPE, Smoking / No naked flame policy compliance.Manage safety inductions, site inspections, and internal audits and periodic air quality/ Noise monitoringEnsure the Lifting gears certification, operators’ certification for every Equipment's at site and manage site security operations.All work permits are issued upon evaluation of the contractor’s method statement, risk assessment and other related documents. Ensure Compliance & enforcement action in terms of insurance & legal norms100% Impairment notification to Insurance for very hot work and critical Fire system shutdown.Oversee the contractors and service provider compliance with HSE requirements and site security policy.Monitoring:Reporting all the incidents including near misses, First aid & property damage cases. Identifying RCA to initiate corrective actions. Maintaining a dashboard for all the issues raised on a digital platform with live status.Enhance safety through meetings, audits, PTW compliance, LOTO monitoring, and ensuring physical security compliance with regulations and site policies.Monitoring the performance of the AMC vendors maintaining the Fire and Life safety systems.Update:Report monthly HSE statistics to senior management and other stakeholders.Prepare weekly/monthly HSE reports and safety alerts from incident investigations.Renewal of HSE NOC and site OFC – Coordinate with Authority on-site inspection, action on observation closure and report submission.Insurance Audit - Prepare the audit review documents and assist during the Insurance Audit. Co-ordinate on closure and implementation of the highlighted points (reasonably possible). Provide the close-out report with action taken/planned for the highlighted points. Assist in implementing risk reduction management / compliance of insurance RR recommendations.Upkeep of all the HSE documents at site as per the Management and authority compliance.Monthly review of the Fire AMC vendor performance evaluation and periodic meetings with vendors for maintaining the Life and fire system fault free.This role requires proactive monitoring and continuous improvement of health, safety, and environmental practices. The executive will report to the HSE Manager and ensure the safety of all the people at the warehouse.

The job holder will be responsible for assisting the Store Manager in managing the P&L and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company norms. The job holder is also responsible for sponsoring and coaching the team.Customer Focus· Effective resource planning for customer service.· Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills.· Implements a high standard of customer focus within the store.· Regularly assesses customer service standards within store· Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.· Ensure customer needs are met and complaints/queries are resolved in a timely mannerAssess mystery shopping feedback and prepare action plan for improvementSales and Commercial Profit· Achieve the revenue targets for the store.· Achieve target productivity metric ( sales per person per day, staff per sqft) for the store.· Actively seeks ways to achieve or exceed shop sales targets.· Monitor and control expenses ( overtime, local,stock and consumables) through efficient store operations.· Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas· Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff.Shop Keeping and Store Standards· Ensure accurate stock merchandise and management (stock ageing , stock loss, space management) within the store.· Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback· Oversee and monitor the inventory management in the store ( stock availabililty,order management, back store management, stock movement within store)· Ensure that the store is in compliance with the company policy for all employment and state laws, including wage and hour, human rights and equal employment opportunities· Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly· Oversee cash transaction entry and management ( petty cash, POS cash elements, change floats)· Regularly audit own store administration and resolve any issues· Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.· Monitor and handle customer complaints and take corrective action in line with Company policy· Maintain high standards of visual appearance throughout the store including all non-retail areas· Maintain window and in-store displays to a high standard in line with merchandising guidelines· Prepare and review store reports on sales, commercial profit, and stock ageing(Slow moving, Fast moving and Non-moving items)· Execute price revisions within the store· Maintain a high level of store health and security for company assets, cash, stock, and customer property· Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rosters.People Management· Ensure store expectations and priorities are communicated to staff· Review and provide regular feedback on staff’s performance against expectations· Carry out regular and relevant in-store training and enrol staff on relevant Learning and Developmentcourses· Support induction of new recruits through buddy system· Monitor staff welfare ( staff accommodation and transport) and facilitate complaint resolution· Oversee staff development and drive motivation levels of the store associatesEnsure effective resource planning and succession planning

We are seeking a dedicated MIS Coordinator to join our Central Logistics - Supply Chain team. The ideal candidate will be responsible for resolving invoice queries, compiling and publishing various reports, and supporting the team with data analysis and training.

We are seeking a motivated and skilled Junior Electromechanical Technician to join our team. The ideal candidate will have a background in electrical, mechanical, or mechatronics and possess either an ITI or Diploma in the relevant field. They should also have knowledge of how conveyor belt systems work in automated distribution centers, understand automated system performance, and be familiar with SCADA and PLC systems would be preferable. This role will involve maintaining and repairing electromechanical equipment, ensuring optimal performance, and contributing to the overall efficiency of our operations.

Maximize selling the “Fashion Look” based on Customer Preferences/Personality from among the four Brands.Recommending brands and styles of clothing, shoes, handbags, and accessories based on customer needs.Give personal shopping and styling experience to frequent and loyal customers from existing store database.Focus on new collections, launches, best Sellers and customer preferences.Increase the Frequent customer shopping database by adding new customers to the Fashion Advisor Loyalty List.Give After Sales Service on returns.Ensure personal grooming standards, reflect that of a Stylist / Model.Support customer queries during trial room assistance.Additional support to promote selling of product of the day, product of the month and Shukran loyalty Gift Cards.

- Payroll Processing: Ensure accurate and timely processing of payroll for all employees in compliance with UAE labor laws.- Full and Final Settlement: Manage full and final settlements, ensuring compliance with company policies and legal requirements.- Leave Salary Management: Calculate and process leave salaries as per company policy and labor law requirements.- Advances: Handle employee advance requests and ensure proper documentation and approval.- Payroll Reconciliation: Reconcile payroll data to ensure accuracy and resolve discrepancies.- Attendance Management: Monitor and manage employee attendance records, ensuring accuracy in payroll processing.- Data Churning and Analysis: Perform data churning and analysis to generate payroll reports and insights for management.- SLA Management: Ensure adherence to Service Level Agreements (SLAs) related to payroll processing and related activities.

Assisting customers with information regarding the mall / shopsIssuing gift cards to customers wanting to purchase the cardsAddressing any facility related queries to the facilities teamSimple administration work regarding mall operations

To ensure the highest levels of customer satisfaction: Mall Visitors &TenantsMaintain a thorough knowledge of the Mall’s services, amenities/facilities, stores/locations and promotional activitiesTo represent the Mall in a well maintained and professional manner at all timesTo resolve customer/tenants complaints in a timely manner