Work with business stakeholders to gather and document retail requirements.Configure and customize D365 Commerce modules to meet business needs.Collaborate with developers to design and implement technical solutions, including integrations and customizations.Provide support for POS, store operations, pricing, promotions, inventory, and omni‑channel processes.Perform functional and technical testing, troubleshoot issues, and ensure smooth UAT/go‑live.Train end users and prepare functional documentation.Ensure system changes adhere to best practices and change‑management processes.

Collaborate with warehouse operations teams to gather functional requirements and translate them into system solutions.Optimize warehouse processes, including receiving, inventory management, picking, packing, and shipping workflows.Manage end-to-end integration of Infor WMS with other enterprise systems (ERP, TMS, etc.).Develop and execute test plans for system functionality, ensuring accurate deployment and performance.Provide training and support to key users and operational staff on Infor WMS functionality.Perform system troubleshooting, resolve technical issues.

Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. Assist customers in identifying their furniture preferences, requirements, and style preferences. Showcase the furniture collection by providing detailed product information, features, and benefits to customers. Offer expert advice and recommendations to help customers make informed purchase decisions.Actively listen to customers, addressing their inquiries and concerns promptly and professionally. Collaborate with the design and sales teams to provide personalized design solutions that align with customer’s needs and preferences. Maintain a deep understanding of the furniture products, materials, and construction techniques to address customer queries accurately. Keep the shop floor organized and visually appealing by arranging furniture displays, maintaining cleanliness, and ensuring products are properly labeled with accurate pricing information. Process sales transactions, including handling cash, credit/debit cards, and other payment methods efficiently and accurately. Assist in inventory management by conducting stock checks, restocking merchandise, and reporting shortages or discrepancies to the supervisor. Maintain an up-to-date knowledge of current furniture trends, industry developments, and competitors' offerings. Collaborate with the team to achieve sales targets and contribute to the overall success of the store. Participate in training sessions to enhance product knowledge, customer service skills, and sales techniques.

Creating and implementing a visual merchandising strategy for the storeEnsure the strategy is in line with the stores’ brand, products, and target marketGenerating sketches of a visual display that meets the store’s visual design requirementsFinalizing designs and creating detailed floor plans for display areasSourcing the props creative materials and accessories for displayInstalling and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purposeChanging displays to promote new product launches or to reflect festive or seasonal themesEnsuring uniformity of displays across multiple store locationsLiaising with other retail professionals, including buyers, marketing executives, and retail merchandisers, when necessaryMonitoring cost and working within a budget

Customer Engagement:Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere.Help and provide product information to customers, helping them make informed purchasing decisions.Address customer inquiries, concerns, and requests promptly, ensuring their needs are met effectively.Product Knowledge:Develop a comprehensive understanding of our furniture product range, features, benefits, and pricing.Provide accurate and detailed information to customers, guiding them through various options based on their preferences and requirements.Sales Support:Assist customers in selecting furniture pieces that align with their design preferences, space limitations, and budget.Collaborate with the sales team to facilitate smooth sales processes, including product recommendations and upselling opportunitiesOrder Processing:Help customers navigate the order placement process, ensuring accurate item selection, sizing, and customization options. Input customer orders accurately into the system and coordinate with the backend team to ensure timely fulfillment.Visual Merchandising:Contribute to maintaining an appealing and organized shop floor by arranging furniture displays and maintaining proper product placement. Keep the shop floor clean, well-stocked, and visually attractive always.Problem Resolution:Handle customer complaints or concerns professionally and escalate complex issues to the appropriate higher-ups when necessary.Offer solutions and alternatives to resolve problems, aiming to exceed customer expectations.Team Collaboration:Collaborate with fellow associates and team members to create a positive and cohesive work environment.Shared insights and feedback from customer interactions to contribute to the improvement of customer service processes.Store Operations:Assist in inventory management by conducting regular stock checks and communicating stock levels to management.Support in-store events, promotions, and sales initiatives to drive foot traffic and boost revenue.

Conduct in-depth consultations to identify preferences, lifestyle, and spatial requirements.Provide personalized and expert advice on furniture selection, colors, fabrics, and layouts.Demonstrate in-depth knowledge of the products in the showroom, including features, benefits, and customization options.Collaborate with the sales team to ensure accurate and up-to-date information is communicated to customers.Utilize design software and tools to create visual representations of proposed furniture arrangements within customers' spaces.Assist customers in visualizing how selected furniture pieces will complement their existing decor and enhance their living or working environments

Manage the CEO's and VP - Retail Operations' calendar, schedule meetings, and appointments, and coordinate travel arrangements.Prepare and organize documents, presentations, and reports for meetings and presentations.Handle incoming calls, emails, and correspondence, and prioritize and respond as needed.Assist the COO in overseeing retail operations, including inventory management, sales analysis, and store performance evaluations.Collaborate with retail managers and teams to ensure efficient and effective store operations.Conduct research and provide insights on industry trends, competitive analysis, and customer preferences to support strategic decision-making.Act as a liaison between the COO and internal departments, stakeholders, and external partners. Coordinate and manage special projects, initiatives, and events related to the retail division.Monitor project timelines, milestones, and deliverables, ensuring projects are completed on schedule.

Coordinate with storekeeper and keep a record of non-Trading items and depending on store activity need to order Sale/Nonsale bags Etc.Providing Sales/inventory (Department wise) reports to management upon request.Keeping the replenishment circle active as per the requirements section/department-wise. (Local/Import)Keeping touch and intimate with the IT department regards to price changes, wrong descriptions, best buy, etc.Cross-check the items while receiving goods from the warehouse with the help of the storekeeper and updating to the concerned warehouse for the discrepancies then follow up for the adjustments.Maintaining proper documentation related to in and out products of the store (especially Furniture transactions)Coordinating with Customer service staff related to showroom approvals and SKU physical availabilityCoordinate with storekeeper and keep a record of non-Trading items and depending on store activity need to order Sale/Nonsale bags Etc.Request Non-Trading (Packing materials) regular basses with coordination of storekeeperWith the coordination of the Manager and VM need to order different types of tags, pouches, and other POS materials.Providing Sales/inventory (Department wise) reports to management upon request.

Vendor CoordinationProduct ProcurementInventory ManagementData AnalysisDocumentation and Record KeepingQuality AssurancePrice Negotiation

Create and maintain an image for the store as per company’s standard and identity with their target marketIncrease customer traffic in the storeGuide their customers’ browsing through merchandise placement and store layout to result in an eventual sale.In addition to drawing on their knowledge of customer tendencies when designing their displays, Visual Merchandiser coordinate with the head office and other design teams (including buyers and sales staff) to ensure consistency with the corporate brand or image.Installing and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purposeChanging displays to promote new product launches or to reflect festive or seasonal themes

Greet customers warmly and engage them in meaningful conversations to understand their furniture needs and preferences.Provide expert advice and product knowledge, guiding customers through the selection processCollaborate with customers to identify suitable pieces, upsell complementary items, and ultimately secure sales.Meet or exceed monthly sales targets, contributing to the showroom's revenue growthMaintain a visually appealing and organized showroom environment that showcases our furniture collections attractively.Effectively communicate the features and benefits of our furniture products to prospective customers.

Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. Assist customers in identifying their furniture preferences, requirements, and style preferences. Showcase the furniture collection by providing detailed product information, features, and benefits to customers. Offer expert advice and recommendations to help customers make informed purchase decisions.Actively listen to customers, addressing their inquiries and concerns promptly and professionally. Collaborate with the design and sales teams to provide personalized design solutions that align with customer’s needs and preferences. Maintain a deep understanding of the furniture products, materials, and construction techniques to address customer queries accurately. Keep the shop floor organized and visually appealing by arranging furniture displays, maintaining cleanliness, and ensuring products are properly labeled with accurate pricing information. Process sales transactions, including handling cash, credit/debit cards, and other payment methods efficiently and accurately. Assist in inventory management by conducting stock checks, restocking merchandise, and reporting shortages or discrepancies to the supervisor. Maintain an up-to-date knowledge of current furniture trends, industry developments, and competitors' offerings. Collaborate with the team to achieve sales targets and contribute to the overall success of the store. Participate in training sessions to enhance product knowledge, customer service skills, and sales techniques.

Coordinate with storekeeper and keep a record of non-Trading items and depending on store activity need to order Sale/Nonsale bags Etc.Providing Sales/inventory (Department wise) reports to management upon request.Keeping the replenishment circle active as per the requirements section/department-wise. (Local/Import)Keeping touch and intimate with the IT department regards to price changes, wrong descriptions, best buy, etc.Cross-check the items while receiving goods from the warehouse with the help of the storekeeper and updating to the concerned warehouse for the discrepancies then follow up for the adjustments.Maintaining proper documentation related to in and out products of the store (especially Furniture transactions)Coordinating with Customer service staff related to showroom approvals and SKU physical availabilityCoordinate with storekeeper and keep a record of non-Trading items and depending on store activity need to order Sale/Nonsale bags Etc.Request Non-Trading (Packing materials) regular basses with coordination of storekeeperWith the coordination of the Manager and VM need to order different types of tags, pouches, and other POS materials.Providing Sales/inventory (Department wise) reports to management upon request.

Create and maintain an image for the store as per company’s standard and identity with their target marketIncrease customer traffic in the storeGuide their customers’ browsing through merchandise placement and store layout to result in an eventual sale.In addition to drawing on their knowledge of customer tendencies when designing their displays, Visual Merchandiser coordinate with the head office and other design teams (including buyers and sales staff) to ensure consistency with the corporate brand or image.Installing and setting up window displays, walkways, counters, and in-store displays, or supervising contractors hired for this purposeChanging displays to promote new product launches or to reflect festive or seasonal themes

Process customer transactions accurately, efficiently, and securely using the point-of-sale (POS) system.Handle cash, credit card, and digital payment transactions with precision.Count cash at the beginning and end of each shift to ensure accuracy.Provide customers with accurate receipts for their purchases.Maintain organized records of daily transactions and reconcile any discrepancies.Ensure the cash register area is clean, organized, and well-stocked with necessary supplies.Troubleshoot minor technical issues with the POS system and report any major malfunctions to the supervisor.Follow established procedures to prevent theft, fraud, and other security risks.Adhere to company policies and guidelines related to cash handling and customer interactions.Address customer inquiries and concerns regarding products, prices, and payment methods.

ob Description :Visual Merchandising: Create eye-catching in-store displays and setups that highlight the features and benefits of our furniture products.In-Store Signage: Design and maintain signage, posters, and banners throughout the store to inform and engage customers about ongoing promotions, product details, and store policies.Digital Screens: Manage digital screens and interactive displays to showcase product videos, virtual tours, and other dynamic content.Brand Consistency: Ensure that all in-store communication materials are in line with the brand's identity, messaging, and quality standards.Collaboration: Work closely with the marketing team to align in-store communication with online and offline marketing campaigns, as well as seasonal promotions.Customer Engagement: Develop strategies to encourage customer engagement and interaction within the store, making their shopping experience informative and enjoyableFeedback and Improvement: Collect customer feedback and insights regarding in-store communication, and continuously refine strategies based on customer input.Inventory Management: Maintain stock levels for in-store communication materials and coordinate reordering when necessary.Compliance: Ensure all in-store communication materials comply with local regulations and safety standards.

Assist in organizing and maintaining documentation of HR related files.Ensure that all documentation is accurately labeled, indexed, and stored accordingly.Maintain an organized system for filing and archiving documents for easy retrieval.Retrieving documents upon request.Conduct phone interviews for blue collar employees (Drivers/ Carpenters) and present shortlisted candidates to HR.Creating files for newly joined employees.Monitoring the list of pending induction of newly hired employees.Maintaining supply inventories.Monitor the Dispatch of Documents to stores and Head Office.Any other work assigned from time to time.

Greet customers warmly and engage them in meaningful conversations to understand their furniture needs and preferences.Provide expert advice and product knowledge, guiding customers through the selection processCollaborate with customers to identify suitable pieces, upsell complementary items, and ultimately secure sales.Meet or exceed monthly sales targets, contributing to the showroom's revenue growthMaintain a visually appealing and organized showroom environment that showcases our furniture collections attractively.Effectively communicate the features and benefits of our furniture products to prospective customers.

Interpret design blueprints, sketches, and specifications to create unique and functional furniture pieces that meet the company's standards and design aesthetics.·Select appropriate materials, tools, and techniques for each furniture project, considering factors such as durability, cost-effectiveness, and design requirements.Collaborate closely with the design and production teams to ensure seamless execution of furniture designs, making necessary adjustments as needed.Cut, shape, assemble, and finish various wood and wood-based materials to create furniture components and complete pieces.Operate and maintain woodworking machinery and tools in a safe and efficient manner.Apply finishing techniques such as staining, painting, varnishing, and lacquering to enhance the visual appeal and durability of furniture items.Ensure precision and accuracy in measurements and joinery techniques to produce structurally sound and visually appealing furniture pieces.

We are seeking a responsible and skilled Light Vehicle Driver to join our team at our Warehouse in the United Arab Emirates (UAE). The successful candidate will play a critical role in ensuring the safe and efficient transportation of personnel, goods, and documents within the local area while adhering to all traffic laws and company policies.· Safe Transportation: Safely operate light vehicles, such as sedans and SUVs, to provide transportation for office personnel, clients, and goods as required.· Route Planning: Plan and follow the most efficient routes to destinations, considering traffic conditions, road closures, and other factors to minimize travel time and optimize fuel efficiency.· Vehicle Maintenance: Perform routine vehicle inspections, checks, and maintenance to ensure that the vehicle is in proper working condition and report any mechanical issues or concerns promptly.· Documentation: Maintain accurate records of vehicle usage, fuel consumption, mileage, and maintenance activities. Complete required logbooks and reports accurately and timely.· Customer Service: Provide excellent customer service to passengers, ensuring a comfortable and courteous experience during transportation.· Adherence to Regulations: Obey all traffic laws, regulations, and company policies, always ensuring the safety of all passengers and cargo.· Time Management: Manage time effectively to ensure punctual pick-ups and drop-offs while accommodating any changes to schedules.· Communication: Maintain effective communication with office staff, supervisors, and team members to coordinate transportation needs and ensure a smooth flow of operations.· Emergency Response: Respond appropriately in emergency situations, following established protocols and ensuring the safety and well-being of passengers and cargo.· Professional Appearance: always Maintain a neat and professional appearance, reflecting the company's image and values.

Assist in the loading and unloading of furniture items, ensuring that all products are handled safely and securely..Help organize and arrange furniture items within the warehouse, optimizing storage space and accessibility.Collaborate with team members to fulfill orders accurately and efficiently, ensuring timely delivery to customers.Participate in inventory management activities, including counting, recording, and verifying incoming and outgoing products.Assist in assembling and packaging furniture items, following established guidelines and quality standards.Maintain a clean and organized warehouse environment, including sweeping, dusting, and keeping walkways clearOperate material handling equipment such as hand trucks, dollies, and forklifts (if trained and certified).

We are seeking a responsible and skilled Light Vehicle Driver to join our team at our Warehouse in the United Arab Emirates (UAE). The successful candidate will play a critical role in ensuring the safe and efficient transportation of personnel, goods, and documents within the local area while adhering to all traffic laws and company policies.· Safe Transportation: Safely operate light vehicles, such as sedans and SUVs, to provide transportation for office personnel, clients, and goods as required.· Route Planning: Plan and follow the most efficient routes to destinations, considering traffic conditions, road closures, and other factors to minimize travel time and optimize fuel efficiency.· Vehicle Maintenance: Perform routine vehicle inspections, checks, and maintenance to ensure that the vehicle is in proper working condition and report any mechanical issues or concerns promptly.· Documentation: Maintain accurate records of vehicle usage, fuel consumption, mileage, and maintenance activities. Complete required logbooks and reports accurately and timely.· Customer Service: Provide excellent customer service to passengers, ensuring a comfortable and courteous experience during transportation.· Adherence to Regulations: Obey all traffic laws, regulations, and company policies, always ensuring the safety of all passengers and cargo.· Time Management: Manage time effectively to ensure punctual pick-ups and drop-offs while accommodating any changes to schedules.· Communication: Maintain effective communication with office staff, supervisors, and team members to coordinate transportation needs and ensure a smooth flow of operations.· Emergency Response: Respond appropriately in emergency situations, following established protocols and ensuring the safety and well-being of passengers and cargo.· Professional Appearance: always Maintain a neat and professional appearance, reflecting the company's image and values.

Operational*Operates the call center and Navision system professionally.*Attends calls and queries promptly and courteously.*MS Office proficiencyZiow ReportPeople* Handles routine customer complaints promptly and courteously.* Briefs the CS GL on complaints that require management assistance.* Ensures all customers’ queries are attended to professionally.* Compiles and supports stores with customer complaints* Ensure all system procedures are adhered to as per policy/procedureCS monthly KPINavision ReportHR SOPs

Customer Engagement:Engage with customers in a professional and friendly manner to understand their furniture and design needs.Conduct in-depth consultations to identify preferences, lifestyle, and spatial requirements.Provide personalized and expert advice on furniture selection, colors, fabrics, and layouts.Product Knowledge:Stay abreast of the latest trends and developments in the furniture and interior design industry.Demonstrate in-depth knowledge of the products in the showroom, including features, benefits, and customization options.Collaborate with the sales team to ensure accurate and up-to-date information is communicated to customers.Space Planning and Visualization:Utilize design software and tools to create visual representations of proposed furniture arrangements within customers' spaces.Assist customers in visualizing how selected furniture pieces will complement their existing decor and enhance their living or working environments.Sales and Revenue Generation:Actively contribute to achieving individual and team sales targets.Provide comprehensive product presentations to customers, highlighting the unique selling points of each piece.Assist in closing sales by addressing customer concerns, negotiating terms, and ensuring a seamless purchasing experience.Customer Relationship Management:Build and maintain strong, long-term relationships with customers.Follow up with customers post-purchase to ensure satisfaction and address any concerns.

to greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Arranging the section according to the merchandising standards of the store/BrandMerchandise spectacle on arrival as per the space availability and keep the excess or balance stock in backup (Backs store if available)Help all the departments upon requirement as and when it arisesTo maintain cleanliness of Department/Section if required with help of Housekeeping staffAll the section Price pointers need to be updated any given timeAttending customers and understand the requirements of the customer