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P A Consulting Group

P A Consulting Group

The E-commerce Sales Specialist will be responsible for managing e-commerce / Marketplace accounts like Amazon & Noon & other Niche Ecommerce retailers like Mumzworld, Firstcry etc. To ensure that all products are presented, marketed, and optimized to their fullest potential. This role requires someone with expertise in catalog management, keyword optimization, campaign management, and digital marketing for the mother & baby industry.Key Responsibilities:Manage and optimize e-commerce accounts on platforms like Amazon UAE, Noon, Mumzworld, Firstcry, etc.Handle Daily incoming orders, ensuring they are picked/packed, and dispatched promptly. This includes reviewing orders daily to confirm that all orders are met within the required timelines.Monitor real-time inventory levels on all platforms, ensuring that products are available for sale and preventing out-of-stock situations.Ensure 100% order fulfillment by coordinating closely with fulfillment centers (such as Amazon FBA or in-house warehouses) to ensure delivery timely.Regularly track and analyze sales order data across all platforms to monitor trends, identify issues, and create reports that provide insights into the performance of each product and platform.Create and maintain an up-to-date, accurate catalog of company line list on these platforms. Candidate must have experience in maintaining 500+ SKUsEnsure Accurate product descriptions, A+ content images, pricing to enhance the online shopping experience.Optimize product listing through catalogue management, keyword optimization & best SEO practices for all product listings to improve visibility and sales.Oversee paid advertising campaigns, PPC promotions, key word bidding, and discount strategies to drive online sales.Monitor sales data, analyze trends, and develop actionable insights to improve performance across e-commerce channels.Collaborate internally with marketing and sales teams to develop e-commerce promotions, online content, and campaigns.Stay up to date on trends in the e-commerce space and provide insights to improve the overall sales performance.

Posted 8 days ago

Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. Assist customers in identifying their furniture preferences, requirements, and style preferences. Showcase the furniture collection by providing detailed product information, features, and benefits to customers. Offer expert advice and recommendations to help customers make informed purchase decisions.Actively listen to customers, addressing their inquiries and concerns promptly and professionally. Collaborate with the design and sales teams to provide personalized design solutions that align with customer’s needs and preferences. Maintain a deep understanding of the furniture products, materials, and construction techniques to address customer queries accurately. Keep the shop floor organized and visually appealing by arranging furniture displays, maintaining cleanliness, and ensuring products are properly labeled with accurate pricing information. Process sales transactions, including handling cash, credit/debit cards, and other payment methods efficiently and accurately. Assist in inventory management by conducting stock checks, restocking merchandise, and reporting shortages or discrepancies to the supervisor. Maintain an up-to-date knowledge of current furniture trends, industry developments, and competitors' offerings. Collaborate with the team to achieve sales targets and contribute to the overall success of the store. Participate in training sessions to enhance product knowledge, customer service skills, and sales techniques.

Posted a year ago

Customer Engagement:Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere.Help and provide product information to customers, helping them make informed purchasing decisions.Address customer inquiries, concerns, and requests promptly, ensuring their needs are met effectively.Product Knowledge:Develop a comprehensive understanding of our furniture product range, features, benefits, and pricing.Provide accurate and detailed information to customers, guiding them through various options based on their preferences and requirements.Sales Support:Assist customers in selecting furniture pieces that align with their design preferences, space limitations, and budget.Collaborate with the sales team to facilitate smooth sales processes, including product recommendations and upselling opportunitiesOrder Processing:Help customers navigate the order placement process, ensuring accurate item selection, sizing, and customization options. Input customer orders accurately into the system and coordinate with the backend team to ensure timely fulfillment.Visual Merchandising:Contribute to maintaining an appealing and organized shop floor by arranging furniture displays and maintaining proper product placement. Keep the shop floor clean, well-stocked, and visually attractive always.Problem Resolution:Handle customer complaints or concerns professionally and escalate complex issues to the appropriate higher-ups when necessary.Offer solutions and alternatives to resolve problems, aiming to exceed customer expectations.Team Collaboration:Collaborate with fellow associates and team members to create a positive and cohesive work environment.Shared insights and feedback from customer interactions to contribute to the improvement of customer service processes.Store Operations:Assist in inventory management by conducting regular stock checks and communicating stock levels to management.Support in-store events, promotions, and sales initiatives to drive foot traffic and boost revenue.

Posted a year ago

Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. Assist customers in identifying their furniture preferences, requirements, and style preferences. Showcase the furniture collection by providing detailed product information, features, and benefits to customers. Offer expert advice and recommendations to help customers make informed purchase decisions.Actively listen to customers, addressing their inquiries and concerns promptly and professionally. Collaborate with the design and sales teams to provide personalized design solutions that align with customer’s needs and preferences. Maintain a deep understanding of the furniture products, materials, and construction techniques to address customer queries accurately. Keep the shop floor organized and visually appealing by arranging furniture displays, maintaining cleanliness, and ensuring products are properly labeled with accurate pricing information. Process sales transactions, including handling cash, credit/debit cards, and other payment methods efficiently and accurately. Assist in inventory management by conducting stock checks, restocking merchandise, and reporting shortages or discrepancies to the supervisor. Maintain an up-to-date knowledge of current furniture trends, industry developments, and competitors' offerings. Collaborate with the team to achieve sales targets and contribute to the overall success of the store. Participate in training sessions to enhance product knowledge, customer service skills, and sales techniques.

Posted a year ago