Jobs in Retail companies, UAE

Roles & Responsibilities Managing daily purchasing activities of RM and issuing purchase orders in timely manner. Negotiate prices for all raw materials with the help of immediate manager. Coordinating with inventory control team to determine and manage inventory needs. Ensuring that all procured items meet the required quality standards and specifications. Arranging quotes from local and international suppliers as per Sales request for spot orders and tenders enquires. Arranging samples and technical details from suppliers for tenders. Negotiate with local and international suppliers; prepare price comparisons and doing quotation analysis. Process purchase requisitions / orders within purchasing authority. Follow up for shipment execution. Contact and follow suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems. Arranging safety, packaging, Lab equipment’s, maintenance items etc. for RAK, Jebel Ali, Iraq & Egypt. Manage of purchasing information and review purchase requirement with the management team. Meeting with suppliers for better price and payment terms, delivery etc. Manage and develop the existing and potential supplier pool and update the Approved Vendor List, may also include vendor’s site inspection to ensure compliance and quality. Negotiate and set up frame contracts as per our requirements. Liaison with sales and logistics departments to forecast, plan to meet purchase deadline, to bundling of demands for necessary. Assess and anticipate HSE risk associated with our business, employees, contractors, and community and raise to concerned department accordingly. Observe and adhere to HSE policies, procedures and safe working practices and report obvious hazards immediately to the proper personnel. Desired Candidate Profile Knowledge of sourcing and procurement techniques Strong planning, forecasting, analytical, organizational and problem-solving skills. Excellent negotiations skills Knowledge of PC applications, mainly Microsoft Office applications. Excellent communications skills and ability to communicate at all levels Bachelor’s Degree in Business Management or equivalent Qualification in Supply Chain Management is a plus 5+ years of working experience in the same capacity or procurement officer preferably in oil & gas or petrochemical industry.

Posted 3 years ago

We are seeking a dynamic and ambitious professional to join our team as a Service Delivery Manager. The ideal candidate should be a seasoned expert in Desk and Field support.   As a Service Delivery Manager, you will be responsible for overseeing the delivery of managed services to clients, ensuring high levels of customer satisfaction, and maintaining strong client relationships. You will work closely with cross-functional teams to ensure the seamless execution of services while meeting contractual obligations and quality standards. Job Title: Service Delivery Manager Experience: 10+ Years Key Responsibilities: Client Relationship Management: Establish and maintain strong relationships with key client stakeholders. Act as the primary point of contact for client inquiries, concerns, and escalations. Regularly communicate with clients to understand their evolving needs and expectations. Service Delivery Oversight: Develop and maintain a deep understanding of the services provided to each client. Monitor service performance against service level agreements (SLAs) and key performance indicators (KPIs). Identify areas for improvement and implement process enhancements to optimize service delivery. Team Collaboration: Collaborate with cross-functional teams, including technical, operations, and support teams, to ensure effective service delivery. Facilitate communication and coordination among team members to address client needs promptly. Contract Management: Ensure that all contractual commitments and obligations are met. Review and negotiate contract terms as needed to align with client requirements and company capabilities. Issue Resolution: Proactively identify and address service delivery issues and roadblocks. Work with internal teams to resolve technical and operational challenges. Performance Reporting: Prepare and deliver regular performance reports to clients, highlighting key metrics, achievements, and areas for improvement. Conduct periodic service reviews with clients to assess overall satisfaction. Continuous Improvement: Drive continuous improvement initiatives to enhance service quality and efficiency. Stay current with industry best practices and technology trends to recommend improvements. Budget Management: Manage the service delivery budget, ensuring cost-effective resource allocation. Track expenses and revenue associated with each client's services. Experience Required: Should have: 10-12 Years Min 4+ Years of experience in Operations Management Should have Experience in Managing a Team of 20+ Should be familiar with Managing IT Service Desk and Field support. Should have experience in Managing Multiple Clients. Vendor Management Experience in Driving/executing small-scale projects. ITIL Certification. Technical Knowledge of IT Hardware would be preferred & and should have IT Warranty Services and Print services experience. Established in 1974, the flagship company of the Jumbo Group, Jumbo Electronics is a diverse Business Conglomerate with interests in Consumer Electronics, Distribution, Retailing, and Enterprise business. With its extensive network of retail stores and Service Centers spread across the emirates, Jumbo is a formidable force in the industry and is presently enjoying a growing distribution and retail presence in The Middle East. For more details please visit http://www.jumbogroup.com/

Posted 3 years ago

Roles & ResponsibilitiesJob Description POSITION OBJECTIVE: The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experiencePerform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: Greet the customers and assist them in selecting the right product.Convert the window shoppers to ultimate buyers.Promote the Club Apparel Loyalty Program of the company for repeat salesServe Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / KnowledgeMust be presentable and well-groomed at all the timesFlexible to work for extended hours during the Sale periodMust possess up to date product knowledge and ensure minimal stock loss.Flexible to work for extended hours during the Sale period. Merchandise: Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout normsEnsure all VM guidelines are followed and all Stock Norms on clearance are maintained.Record the inventory inward / outward and maintain the report of the same ProcessHandle the POS (Point of Sale) / Billing Counter efficientlyTally money in the cash till during the beginning / end of the shiftsIssue receipts / refunds / change to the customers correctlyProcess the payments by cash / credit cards / vouchers / automatic debitsEnsure awareness and vigilance at all times of security in the store without any negligenceMust be flexible to work for varied shifts and overtime as per the business requirementAdhere to SOP & Loss Prevention PoliciesMaintain confidentiality of the sales figures to the outside party

Posted 3 years ago

Roles & Responsibilities Reporting to: Functional: Head, Digital Enterprise Business In-country: Project Manager Job Type: 5 months - Full-time. From August 2023 to December 2023. Your Qualifications And Skills – Digital And Solid! · 5+ years hands on experience in the UAE market · 10+ year experience in SDLC for end user facing products. In depth understanding of BRS, HLD, LLD, FAT, UAT and H2O processes for software delivery · 7+ years hands on experience in software build, implementation, testing and hand over to support projects for end user facing software. · Hands on experience in Agile and Waterfall methods of project delivery · 7+ years’ experience in running requirements gathering workshops and functional/user testing workshops with the end customer · Experience in bug/issue management on the delivered software to seek successful UAT sign off · Experience in using issue management tools like JIRA to efficiently manage the software testing and user testing process · Strong communication and presentation skills with experienced in large global matrix organizations and know how to collaborate effectively across diverse teams, cultures, and time zones · Strong IT, Software/Application, IoT, Cloud, IoT platform and Cybersecurity understanding · A good understanding of BRS, HLD, LLD, FAT, UAT and H2O processes for software delivery · A good hands-on experience in software, integration, implementation, testing and hand over to service · Experience in IOT systems integration and delivery is a plus · Ability to build, manage and update project plans for the main program and the sub programs with every solution vendor · Ability to understand the overall architecture and responsibilities of the 3rd party vendors to efficiently manage the delivery to the customer · Ability to efficiently track the requirements, use cases and UI design components against the delivered scope to manage the change management process and raise CRs as needed · Own the overall solution delivery scope from requirements mapping, design, build and testing to manage the delivery to the end customer · Ability to translate technical concepts for business audiences, and business concepts for technical audiences · Strong understanding of SDK, API and industry standards communication protocol (i.e. BACNET, MQTT) · Keen interest in emerging technologies to support and improve consumer experience for offerings around RTLS, IoT sensors, digital twin, IoT platforms, and mobile apps. · Experience of B2B2C digital product development, including full product lifecycle, and development of multiple high-usage, high-profile digital products · Detailed practical understanding of digital development technologies and subject areas e.g. UX, business analysis, UI design, architecture, testing, technology infrastructure · Experience in Smart building technologies will be added advantage

Posted 3 years ago