JOB PURPOSE:Process implementation, governance & improvements at IntertecQUALIFICATION:Graduation or aboveCERTIFICATIONS:ISO 9001:2015 and ISO 20000:2018 Internal auditorEXPERIENCE:5yrsRESPONSIBILITIES (INCLUDES ALL TASKS):· Create, roll-out and manage procedure documents, templates, & checklists.· Manage Quality Management System improvement & updates.· Assist in planning, and executing ISO internal Quality Audits· Manage & deliver Quality related communication, presentations, trainings.· Identify and implement process improvements across departments.· Assist in CSAT surveys and reports.· Periodic reports (KPI, Audit reports, Process improvements)CERTIFICATIONS:ISO 9001: 2015 & ISO 20000:2018 Internal auditorTECHNICAL SKILLS /COMPETENCIES:MANDATORYISO audits, QMS management, Presentation skills, communication skills, MS Office, SharePointOPTIONALMS Project, MS EPM, MS BISOFT SKILLS:MANDATORYPresentation, communication, email,

We are hiring a business analyst to join our business analysis unit. You will work alongside different teams in the company to help in delivering the running projects. Your main tasks will include understanding business objectives, performing data analytics, detailed requirements analysis, documenting requirements, evaluating the right fit solution, guiding the project team on requirements/clarifications, and ensuring the quality of delivery. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

JOB TITLE:Graduate Trainee – Security PresalesJOB PURPOSE:SalesQUALIFICATION:FreshersEXPERIENCE:0-6 monthsRESPONSIBILITIES:Participate in training programs covering fundamental and advanced topics in cybersecurity, sales techniques, and product knowledge.Attend workshops, seminars, and certification courses as part of ongoing professional development.Collaborate with the sales team to understand client requirements and develop tailored cybersecurity solutions.Assist in preparing and delivering technical presentations and product demonstrations to prospective clients.Help design and architect security solutions that meet customer needs and align with industry best practices.Support the creation of detailed technical proposals, including scope of work, bill of materials, and project timelines.Participate in client meetings to gather technical requirements and answer technical questions.Assist in building and maintaining strong relationships with clients and partners.Stay up-to-date with the latest cybersecurity trends, threats, and technologies.Gain in-depth knowledge of Intertec's products and services and how they address various security challenges.Maintain accurate records of client interactions, technical requirements, and solution designs.

JOB TITLE:Client Engagement Manager – UAEJOB PURPOSE:Create opportunities and manage the entire sales cycle for the Managed Services, Hybrid Cloud, Digital, Asset Management, Microsoft Applications, Cyber Security & Infrastructure solutions for Retail and Telecom customers in Dubai and Abu Dhabi.QUALIFICATION:Any Bachelor’s Degree / Master’s degree in Sales and Marketing preferredCERTIFICATIONS:Sales Certification, technology certificationsEXPERIENCE:Industry experience of over 8-12 years in direct solution selling (out of which at least five years sales experience working in UAE with Enterprise & Telecom Customers).REPORTING TO:Director - Client EngagementRESPONSIBILITIES (INCLUDES ALL TASKS):a) Should be able to engage customers on technical solution discussions and proposing value on solutions around Hybrid Cloud, Managed Services, Digital, Microsoft Business Applications, Cyber Security & Infrastructure Solutions.b) Excellent customer and vendor relationship management skills, strong analytical and business planning skills, ability to communicate clearly and efficiently including making presentations and negotiating with both clients and vendors.c) Uses consultative solution selling and business development skills at the CXO level to align the client's business needs with the company's solutions.d) Manage & farm large Retail and Telecom Accounts (Strategic Account Management). Lead & grow the Vertical vision for Intertec Systems.e) Capability to make solution presentations to customers with impact.f) Effectively communicate and collaborate with respective Practice, Presale & Project Manager concerned on miscellaneous issues covering pre-sales and post-sales issues till a project is signed off by the customer.g) Attending Tech seminars and exhibitions to enhance product knowledge and updating on the new range of solutions announced.h) Should be able to recognize the client's business needs, interpret them, and produce/prepare appropriate proposals.i) Follow up outstanding receivables from customers.j) Meet monthly/Quarterly and Annual gross margin targets and revenue targets.

JOB TITLE:Business AnalystJOB PURPOSE:We are hiring a business analyst to join our business analysis unit. You will work alongside different teams in the company to help in delivering the running projects. Your main tasks will include understanding business objectives, performing data analytics, detailed requirements analysis, documenting requirements, evaluating the right fit solution, guiding the project team on requirements/clarifications, and ensuring the quality of delivery. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.QUALIFICATION:B.E. / B. Tech / MCA / MCSCERTIFICATIONS:Professional Business Analyst, Data AnalyticsEXPERIENCE:Overall, 5-7 years of experience in Software Projects. Acted as a business analyst for at least 2 complete data analytics projects. Rich experience in handling multiple IT projects. Possess sound expertise in Agile Software Delivery, gathering software requirements, eliciting requirements from users, developing scope documents, and managing teams.REPORTING TO:Lead Business Analyst