B2C Solutions WLL logo
B2C Solutions WLL Careers

B2C Solutions WLL

B2C Solutions WLL

Posted 2 months ago

Key Responsibilities:Project Management:Manage multiple projects in parallel, ensuring timely and quality delivery of all initiatives.Develop and maintain comprehensive project plans, timelines, and deliverables for each project.Track and monitor project progress, ensuring adherence to scope, timelines, and budgets.Prepare and present daily status reports and weekly status reports to stakeholders and leadership.Facilitate effective communication between internal teams, vendors, and stakeholders.Vendor Management:Oversee vendor engagements, contracts, and deliverables.Act as the primary point of contact for external vendors, ensuring timely resolution of issues and delivery of agreed-upon services.Evaluate vendor performance and escalate concerns as necessary.Requirements Gathering:Conduct requirements gathering sessions with business users to ensure clear documentation of needs and expectations.Translate business requirements into technical specifications for the development and implementation teams.Bridge the gap between technical teams and business units to ensure alignment.Testing and Quality Assurance:Oversee System Integration Testing (SIT) and User Acceptance Testing (UAT) phases, including planning, execution, and tracking defects and fixes.Coordinate with users and technical teams to resolve testing issues and ensure readiness for deployment.Task and Issue Tracking:Maintain a comprehensive task tracking system to monitor progress, assign ownership, and prioritize activities.Track and document issues and fixes across all projects, ensuring timely resolution.Manage project risks, dependencies, and mitigation plans.Stakeholder Engagement:Act as the liaison between IT, business teams, and vendors to ensure alignment on project goals and deliverables.Communicate project updates, risks, and challenges effectively to all stakeholders.Facilitate change management processes and ensure user adoption of new systems.Documentation:Maintain detailed project documentation, including requirements, test plans, task lists, and status reports.Prepare post-implementation reviews and lessons learned reports.

Posted a year ago

Responsible for collaborating with cross-functional teams to gather requirements and design solutionsEnsure the efficient management of digital contentResponsible for configuring and optimizing ECM platforms, managing content workflows & ensuring data integrity and securityResponsible for training, supporting users, performing regular system auditsStay abreast of the latest ECM trends and technologiesLead innovative ECM solutions to enhance the organization's information management capabilitiesDevelop and deploy document management systemsImplement records management tools and maintain collaboration toolsResponsible for collecting business requirements, analyze workflowsLead implementation of strategies for content management and information sharingTailor ECM applications to client needs and ensure security & accessibilityResponsible for validating ECM Compliance with industry standards and regulationsCreate system architecture documents and develop data modelsResponsible for writing user guides and training materials for ECMDiagnose performance and functionality issues and resolve user experience problems respectivelyConduct training sessions and assist users in adopting ECM solutions & best market practicesAssess system effectiveness, recommend, implement improvements and enhancementsResearch emerging ECM technologies and integrate new solutions & best practices into projectsMonitor performance by gathering relevant data and producing statistical reportsJob descriptions are written to reflect major accountabilities and will not describe all the tasks that may be performed by an individual. The incumbent shall perform any additional related duties assigned by the respective line manager to meet operational requirementsThe incumbent shall ensure the highest standards are followed to safeguard the sensitive and confidential data of the organization

Posted a year ago

This position is responsible for planning and coordinating workshop maintenance activities for the company's bus fleet, ensuring efficient use of resources, minimal downtime & compliance with safety and regulatory standards.Develop and implement comprehensive maintenance plans & schedules for the fleet, ensuring optimal vehicle uptime and minimal downtimeLead the planning and scheduling of all workshop maintenance & repair activities, balancing fleet performance with operational requirementsEnsure all maintenance tasks are prioritized effectively and completed within agreed timelinesTrack and report key performance indicators (KPIs) such as vehicle downtime, repair costs & maintenance backlogAnalyze performance data, identify trends, and implement continuous improvement initiatives to enhance operational efficiency & reduce costsPrepare and maintain detailed reports on maintenance performance, budgets, & KPIs for senior management reviewManage and supervise the workshop planning team, ensuring effective workload distribution & high-performance standardsMonitor and manage the utilization of resources, including labor, materials & equipment to ensure efficient workshop operationsEnsure accurate record-keeping of maintenance activities and equipment historyEnsure compliance with Mowasalat's safety, quality, and regulatory standards, overseeing the proper documentation & reporting on maintenance activitiesCollaborate with fleet management to understand operational needs and adjust plans to ensure fleet reliabilityIdentify and resolve any issues in the planning & execution of maintenance activitiesStakeholder Management and LeadershipProvide leadership and support to the workshop planning team, ensuring effective communication & task completionEstablish and maintain relationships with external contractors & vendors for specialized services and supportBuild and maintain good customer & supplier relationships, ensuring high levels of satisfaction and cooperationJob descriptions are written to reflect major accountabilities and will not describe all the tasks which may be performed by an individual. The incumbent shall perform any additional related duties assigned by the respective line manager to meet operational requirementThe incumbent shall ensure the highest standards are followed to safeguard the sensitive and confidential data of the organization

Posted a year ago