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Etisalat Facilities Management Careers

Etisalat Facilities Management

Founded in 2007, Etisalat Facilities Management is an independent facilities management company offering services to various sectors including, commercial, educational, healthcare, hospitality, ICT, aviation and Islamic public sphere. Headquartered in Abu Dhabi, the company caters to different market segments of UAE and the GCC region and specializes in integrated, state-of-the-art and sustainable services including, soft services, critical facility management, hard services, health and safety, and IT solutions.

 

Over the years, the company has grown extensively and has earned prestigious certificates including, ISO 14001:2004, OHSAS 18001:2007, ISO 9001:2008, among others. The firm has successfully completed some of the renowned projects such as Icad, Abu Dhabi Municipality, Al Ain Mosques, Abu Dhabi Media, Sheikh Zayed Grand Mosque, and AL- Barai, Kustar Sharjah.

 

The company’s mission is to enable the clients to focus on their core activities by trusting its facilities management related solutions. With the help of skilled staff, the firm has maintained an affluent client base including, Khalifa, Zones Group, Sheikh Zayed Grand Mosque, Wojood, and Musanada, among others. Etisalat Facilities Management continues to offer career opportunities to the top talents from various parts of the globe.

e& Academy is the largest single source provider of innovative and integrated training and assessment solutions to e& group, corporates, and public sector.As a Client Relations Manager, you will develop, implement, and evaluate sales plans to capture and grow revenue profitably, with particular emphasis on large contracts. Leads the development of strategic networks in the UAE and international clientele to achieve plans and targets.Business Development & Sales• Identify and qualify opportunities and contact potential B2B clients to generate new business• Have a clear understanding of the nature of the clients' businesses and needs• Schedule and attend meetings with clients / prospects to introduce the Etisalat Academy value proposition and establish strong business relations• Deliver presentations to clients, and potential new clients at conferences and exhibitions• Draft and submit professional proposals to clients and prospects• Oversee end-to-end sales lifecycles, including negotiating the terms of agreements and closing the deal• Coordinate with the Operations team for timely delivery of projects and high quality control standards, including post-service follow ups and service recovery mitigation• Work to expand the client base by building rapport with key individuals in each organization• Keep up-to-date on competitor activity in the market and their offerings• Achieve monthly, quarterly and annual sales targets• Ensure sales reports and updates are reported to the Director on time• Regularly update the CRM with sales activity and ensure the organization’s client database is regularly maintained and up-to-date.Strategy & Planning• Regularly maintain and update a consistent sales pipeline, with monthly and quarterly forecasts and projections, and plan ahead for each quarter and calendar year• Maintain company goals and profitability by mitigating risks, minimizing cost-of-sales and maximizing gross profit margin• Assist in the development and implementation of marketing plans with field insight and business intelligence• Represent the best interests of the organization at all times by maintaining a proactive approach with internal and external customers General• Ensure overall compliance with internal procedures• Other duties as and when required

Posted a month ago

Etisalat by e&, a global technology group pioneering new technologies since 1976, is looking to hire a Senior Manager - Product Management & Design who will be responsible for driving the development and design of innovative features for our OTT messaging app. This role focuses on creating seamless user journeys, defining product requirements, and collaborating closely with cross-functional teams to bring product features to life. The ideal candidate will have a strong technical and design background, with hands-on experience in overseeing the entire lifecycle of mobile app feature development from ideation to market launch.Key Responsibilities:Product Development: Lead the ideation, technical development, and launch of new product features and enhancements for our OTT messaging app.User Journey & Experience: Design intuitive user journeys and ensure experiences are valuable and easy to use, focusing on high-quality and user-centric features.Feature Performance Monitoring: Oversee the feature's performance post-launch, addressing operational issues, and providing necessary follow-ups to ensure feature success.Collaboration: Work closely with the design team to develop interaction designs (IXD) and visual designs (VD) that align with the business and customer needs.Requirements & Business Rules: Provide clear product requirements, business rules, and workflows to the product development team, ensuring alignment with business goals.Project Management: Utilize project management tools (such as Jira) to manage the development lifecycle, prioritize tasks, and ensure timely delivery.Analytics & Reporting: Analyze feature performance using Firebase KPIs and other analytics tools to drive product enhancements and inform strategic decisions.Customer Experience: Ensure that all product design and development initiatives align with customer experience (CX) principles and drive user satisfaction.Innovation: Identify product gaps and whitespace opportunities, generating ideas that add value to the app's ecosystem.

Posted 2 months ago

To identify and source retail business opportunities and achieve assigned retail sales targets of Company products from existing and new customers through managing customer relationships and expectations to meet Company growth objectives and targetsPlanning· Develop effective plans to manage customer relationships, anticipate customer needs and provide tailored solutions to position Company as their financial partner of choice.· Prepare a call and visit schedule in consultation with the Manager – Direct Sales for selective list of prospects to be targeted.Business Development· Build good relationships with potential customers and subsequently develop these into successful, ongoing business relationships to add to Company portfolio of satisfied customers.· Achieve the retail product targets assigned by the Manager – Direct Sales by managing customer relationships and expectations within the Company policies and guidelines· Identify and exploit cross-selling opportunities that embed Company and its products with the customer.· Resolve retail customer complaints quickly and effectively ensuring customer satisfaction while complying with the Company policies and guidelines.· Review all the retail applications before submitting them to Credit Department.· Follow up on retail leads from Company Branches, Outlets and Call Centre through customer calls and visits to obtain a better understanding of the customer’s financial needs, check eligibility, provide the required information, and close the sale.· Continuously follow up all existing and still open customer enquiries to ensure every retail finance opportunity is converted to a long-term customer partnership.· Submit all customer leads and enquiries and ongoing progress to the Sales Coordinator team for MIS update and processing successful applications.Marketing· Give feedback on the impact and cost-effectiveness of Retail promotional materials and marketing activities and suggest improvements as appropriate.· Support Company marketing efforts to evaluate, develop, launch and promote new Islamic products and services.· Keep abreast of developments in the local retail banking and financial environment to spot business opportunities.Coordination· Maintain contact with Company Branches, Outlets and Call Centre to follow up on retail leads and opportunities.· Follow up with the departments concerned for any pending or outstanding tasks, analysis or approvals to ensure successful closure of the business opportunity and meeting customer expectations.

Posted 4 months ago

Etisalat by e&, a global technology group pioneering new technologies since 1976, is looking for a Bid Manager.Driven by a vision to empower people through innovation and digitization, we aim to drive the digital future.Lead and coordinate the entire bid management process, including reviewing bid invitations, conducting bid/no-bid analysis and establishing timelines Manage multidisciplinary bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.Develop and implement strategies for winning bids/opportunities, often in consultation with senior management, sales, and marketing teams.Internal and external stakeholder alignment. Collaborate with internal stakeholders, such as sales, Solution architects and subject matter experts, to gather information and develop bid strategiesOversee the preparation of all bid documents, ensuring that they are high-quality, complete, and submitted on time.Ensure that bids comply with the requirements set out by the client, including adherence to any laws and regulations governing the submission process.Work closely with the commercial team to develop a pricing strategy that is competitive yet profitable.Responsible for Business Case & Contract finalizationAssess potential risks involved with the bid and develop strategies to mitigate them.Liaise with clients to understand their needs and requirements, and to clarify any points during the bid process.Prepare and sometimes deliver presentations to clients as part of the bid submission.Conduct bid reviews with key stakeholders to continuously improve the bidding process.Keep up to date with market trends and competitor activity to inform bid strategies.Analyze feedback from unsuccessful bids to improve future submissions.Maintain accurate records of all bids, successes, and failures for future reference and learning.Identifies and understand customers’ current and future business initiatives to formulate winning bid strategy..Assesses price, performance and quality relationships for different OEMs across ICT technology landscape.Continuously refine and improve bid processes, templates and best practices to enhance efficiency and effectiveness.Conduct comparison of possible Etisalat solutions with competitors’ solutions in terms of quality and

Posted 5 months ago

Real Estate Company is seeking a dynamic and results-driven Business DevelopmentManager to join our Saudi Arabia office. This role is pivotal in driving sales of properties fromDubai to Saudi clients while also expanding our network of developer relations within SaudiArabia to promote Saudi developments. Additionally, the Business Development Managerwill play a crucial role in managing our representative office in Saudi Arabia, overseeingday-to-day activities, and supporting team building efforts.*Responsibilities:*1. *Sales and Business Development:*● Identify and cultivate relationships with Saudi clients interested in purchasingproperties from Dubai.● Develop and implement strategies to achieve sales targets and expand marketshare.● Collaborate closely with the Dubai office to facilitate seamless transactionsand client satisfaction.2. *Developer Relations:*● Build and maintain a strong network of relationships with developers in SaudiArabia.● Promote Saudi developments to potential investors and clients in Dubai andother international markets.● Negotiate terms and agreements with developers to ensure favorableconditions for Allegiance Real Estate.3. *Office Management and Team Support:*● Oversee the day-to-day operations of Allegiance Real Estate’s representativeoffice in Saudi Arabia.● Coordinate administrative and logistical support to ensure efficient officefunctioning.● Assist in recruiting, training, and developing a high-performing team tosupport business objectives.Page 1 of 24. *Market Research and Analysis:*● Conduct market research and competitor analysis to identify opportunitiesand market trends.● Provide insights and recommendations to senior management based onmarket intelligence.5. *Reporting and Documentation:*● Prepare regular reports on sales performance, market trends, and projectupdates.● Maintain accurate records of sales, contracts, and client interactions usingCRM systems.

Posted 7 months ago

eMinds - a wholly-owned subsidiary of Etisalat Services Holdings (ESH), we have been catering to meet the demanding manpower needs of all the affluent sister companies under the umbrella of ESH alongside fulfilling the HR outsourcing requirements of our rich portfolio of external clients and manpower outsourcing services.About the Job:Administering the organisation’s insurance arrangements to provide relevant and cost effective protection and claims handling. Ensures processed claims are in line with the HR manual and that the employees are eligible.Coordinating, liaising and networking between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements Responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of claims for an organization Acts as a liaison between the organization, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims Responsible for filing and tracking insurance claims and informing employees of their claims status Reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution Process insurance and disability claims in a timely manner Prepares insurance forms and associated correspondences Entertains employees’ queries regarding policy coverage Liaise with employees regarding their eligibility and entitlements Ensuring coverage of claims, guiding staff for correct use age of claim forms, approval papers Coordinating with insurance companies for obtaining information on new policies and their coverage To network with insurance companies to obtain accreditation as a provide To advice the management on insurance matters To coordinate and co-operate with colleagues and other related departments for smooth running of operationsPerforms any other duties as required

Posted 8 months ago