Etisalat Facilities Management logo
Etisalat Facilities Management Careers

Etisalat Facilities Management

Founded in 2007, Etisalat Facilities Management is an independent facilities management company offering services to various sectors including, commercial, educational, healthcare, hospitality, ICT, aviation and Islamic public sphere. Headquartered in Abu Dhabi, the company caters to different market segments of UAE and the GCC region and specializes in integrated, state-of-the-art and sustainable services including, soft services, critical facility management, hard services, health and safety, and IT solutions.

 

Over the years, the company has grown extensively and has earned prestigious certificates including, ISO 14001:2004, OHSAS 18001:2007, ISO 9001:2008, among others. The firm has successfully completed some of the renowned projects such as Icad, Abu Dhabi Municipality, Al Ain Mosques, Abu Dhabi Media, Sheikh Zayed Grand Mosque, and AL- Barai, Kustar Sharjah.

 

The company’s mission is to enable the clients to focus on their core activities by trusting its facilities management related solutions. With the help of skilled staff, the firm has maintained an affluent client base including, Khalifa, Zones Group, Sheikh Zayed Grand Mosque, Wojood, and Musanada, among others. Etisalat Facilities Management continues to offer career opportunities to the top talents from various parts of the globe.

As part of our commitment to Emiratisation strategy, we are considering UAE National candidates with Family book.Whether you are into Engineering, Computer Science, IT, Information System or just love all things tech, we have got exciting roles waiting for you!Why Join e&? Work Life Balance: Experience our Flexible work environment that perfectly balances your professional and personal life.Career Foundation: The perfect starting point to build real skills and future-proof your career.Learning Culture: Work side-by-side with mentors and gain experience that counts.National Impact: Be part of a company that champions Emiratisation and invests in the UAE’s next wave of talent.REAL project, real impact.Salary: AED 8,937 plus NAFIS amount*****Job Vacancies****1. Engineer - Facility Maintenance Location : Abu DhabiMajor : Bachelor’s Degree in Electrical/Electronic Engineer, Electromechanical, Telecom Engineer or similarMust be willing to work in the field2. Engineer Acceptance & Quality ControlLocation : Abu DhabiMajor : Bachelor’s Degree in Electrical/Electronic Engineer, Telecom Engineer or similar3. Engineer - FAST Sales & Service DeliveryLocation : Dubai, Sharjah or AjmanMajor : Bachelor’s Degree in Electrical/Electronic Engineer, Telecom Engineer, Computer Science or similar4. Engineer - National Business Network DevelopmentLocation : SharjahMajor : Bachelor’s Degree in IT, Information Security or similar5. Sr. Operations Executive/Credit & Collection-VVIP & Preferred Business AccountsLocation : SharjahMajor : Diploma or Bachelor's Degree in Finance, Accounting, Business Administration or similar

Posted 3 months ago

As part of our commitment to Emiratisation strategy, we are considering UAE National candidates with Family book.About the role:Ensures accurate billing, revenue recognition, cost booking, and timely collection follow-up. The role requires strong financial understanding, analytical capability, and the ability to support management with clear insights and process improvements.Billing, Revenue & Cost Validation•Validate billing and cost entries to ensure accurate revenue and cost booking in the correct GL accounts.•Review supporting documents (contracts, approvals, service forms) to ensure completeness and accuracy before raising requests in the system•Confirm that all revenue and cost items are properly reflected in the financial systems.•Support month-end closing and ensure alignment with Finance.Collection Operations•Follow up on outstanding dues with customers and coordinate with internal teams to resolve disputes.•Monitor overdue accounts and ensure proper documentation and escalation where needed.•Allocate the payment to the correct billing accts as per customer request•Reconcile payments, adjustments, credit notes, and customer balances.Reporting & Analysis•Prepare and analyze collection reports, highlighting trends, risks, and required actions.•Provide management with clear, data-driven insights to support decision-making.•Deliver structured dashboards and presentations when required.Why Join e&? Work Life Balance: Experience our Flexible work environment that perfectly balances your professional and personal life.Career Foundation: The perfect starting point to build real skills and future-proof your career.Learning Culture: Work side-by-side with mentors and gain experience that counts.National Impact: Be part of a company that champions Emiratisation and invests in the UAE’s next wave of talent.REAL project, real impact.Salary: AED 9,000 plus NAFIS amount

Posted 4 months ago

*Achieving monthly sales target (as assigned by Etisalat) of Etisalat products and services at the assigned point of sales• Monitoring and managing hygiene, developmental and regulatory requirements with promoters and kiosks on a regular basis• Should possess Advanced Microsoft Excel skills for developing daily/weekly and monthly action plans by analyzing gaps in peopleperformance, location performance and market dynamics.• Monitoring and directing all sales activities to meet sales plan. Periodic review of sales plan performance and identifying the gapsfor course correction. Ensuring adequate support to the sales team, in coordination with all other related functions• Ensuring process adherence and regulatory compliance in all transactions• Ensuring Visibility and Merchandising to get maximum possible brand presence• Delivering the best Quality of Acquisition towards enhancing revenue• Developing detailed plans & strategizing for improvement in efficiency of the staff. Overseeing key performance indicators forproducts & services and implementing actions for improvement wherever necessary• Identifying new market opportunities for enhancing business. Submitting proposals periodically for business enhancement withreasonable justification• Developing product knowledge by being updated about service and product offerings as made available by Etisalat• Being up to date on competition and market knowledge and sharing information as required by the organization• Undertaking responsibility for tasks assigned / delegated by the Sales Manager / Team leader• Reporting sales and associated parameters regularly in the format & periodicity as advised by the Sales Manager / Team leader• Location can be any location across UAE and may change from time to time as determined by the organization• The role involves a minimum of 6 hours of market visits per day to be present in the kiosk doing OJT and promoter engagement.

Posted 7 months ago

Responsible for incident response efforts, conducting comprehensive forensic investigations and proactively hunting for threats within the network and systems and remediate security incidents.1. Monitor and analyze threat intelligence feeds, security blogs, and industry news to stay informed on emerging threats and vulnerabilities.2. Execute digital forensics investigations for cybersecurity incidents, including data breaches, advanced persistent threats (APT), ransomware, and insider threats.3. Utilize forensic tools and techniques to collect and analyze evidence, ensuring secure evidence handling and chain of custody for compliance with legal and regulatory standards.4. Conduct in-depth analysis of security events from multiple sources, such as SIEM, IDS/IPS, firewall logs, endpoint detection tools, and network traffic data.5. Develop and execute advanced threat-hunting queries and custom searches to detect malicious activities that may evade standard detection systems and improve detection rules.6. Conduct host-based and network-based forensic analyses across various platforms, including Windows, Linux, macOS, and mobile devices.7. Conduct initial malware analysis to assess potential risks.8. Proactively hunt for threats in the organization’s network by identifying Indicators of Compromise (IOCs) and Tactics, Techniques, and Procedures (TTPs) used by adversaries.9. Build and refine threat-hunting playbooks and runbooks to standardize and enhance threat-hunting operations.10. Communicate findings through detailed, high-quality reports and presentations to security teams, management, and relevant stakeholders.11. Experience with Forensic Tools such as FTK, Encase, Oxygen, Cellebrite, etc.12. Develop the remediation strategies for compromised environments.13. Conduct cloud incident response across Azure & AWS.14. Utilize the MITRE ATT&CK framework to map detected threats and enhance threat-hunting capabilities.15. Ensure timely closure of incidents in compliance with SLA requirements.

Posted a year ago

e& Academy is the largest single source provider of innovative and integrated training and assessment solutions to e& group, corporates, and public sector.As a Client Relations Manager, you will develop, implement, and evaluate sales plans to capture and grow revenue profitably, with particular emphasis on large contracts. Leads the development of strategic networks in the UAE and international clientele to achieve plans and targets.Business Development & Sales• Identify and qualify opportunities and contact potential B2B clients to generate new business• Have a clear understanding of the nature of the clients' businesses and needs• Schedule and attend meetings with clients / prospects to introduce the Etisalat Academy value proposition and establish strong business relations• Deliver presentations to clients, and potential new clients at conferences and exhibitions• Draft and submit professional proposals to clients and prospects• Oversee end-to-end sales lifecycles, including negotiating the terms of agreements and closing the deal• Coordinate with the Operations team for timely delivery of projects and high quality control standards, including post-service follow ups and service recovery mitigation• Work to expand the client base by building rapport with key individuals in each organization• Keep up-to-date on competitor activity in the market and their offerings• Achieve monthly, quarterly and annual sales targets• Ensure sales reports and updates are reported to the Director on time• Regularly update the CRM with sales activity and ensure the organization’s client database is regularly maintained and up-to-date.Strategy & Planning• Regularly maintain and update a consistent sales pipeline, with monthly and quarterly forecasts and projections, and plan ahead for each quarter and calendar year• Maintain company goals and profitability by mitigating risks, minimizing cost-of-sales and maximizing gross profit margin• Assist in the development and implementation of marketing plans with field insight and business intelligence• Represent the best interests of the organization at all times by maintaining a proactive approach with internal and external customers General• Ensure overall compliance with internal procedures• Other duties as and when required

Posted a year ago

Etisalat by e&, a global technology group pioneering new technologies since 1976, is looking to hire a Senior Manager - Product Management & Design who will be responsible for driving the development and design of innovative features for our OTT messaging app. This role focuses on creating seamless user journeys, defining product requirements, and collaborating closely with cross-functional teams to bring product features to life. The ideal candidate will have a strong technical and design background, with hands-on experience in overseeing the entire lifecycle of mobile app feature development from ideation to market launch.Key Responsibilities:Product Development: Lead the ideation, technical development, and launch of new product features and enhancements for our OTT messaging app.User Journey & Experience: Design intuitive user journeys and ensure experiences are valuable and easy to use, focusing on high-quality and user-centric features.Feature Performance Monitoring: Oversee the feature's performance post-launch, addressing operational issues, and providing necessary follow-ups to ensure feature success.Collaboration: Work closely with the design team to develop interaction designs (IXD) and visual designs (VD) that align with the business and customer needs.Requirements & Business Rules: Provide clear product requirements, business rules, and workflows to the product development team, ensuring alignment with business goals.Project Management: Utilize project management tools (such as Jira) to manage the development lifecycle, prioritize tasks, and ensure timely delivery.Analytics & Reporting: Analyze feature performance using Firebase KPIs and other analytics tools to drive product enhancements and inform strategic decisions.Customer Experience: Ensure that all product design and development initiatives align with customer experience (CX) principles and drive user satisfaction.Innovation: Identify product gaps and whitespace opportunities, generating ideas that add value to the app's ecosystem.

Posted a year ago

To identify and source retail business opportunities and achieve assigned retail sales targets of Company products from existing and new customers through managing customer relationships and expectations to meet Company growth objectives and targetsPlanning· Develop effective plans to manage customer relationships, anticipate customer needs and provide tailored solutions to position Company as their financial partner of choice.· Prepare a call and visit schedule in consultation with the Manager – Direct Sales for selective list of prospects to be targeted.Business Development· Build good relationships with potential customers and subsequently develop these into successful, ongoing business relationships to add to Company portfolio of satisfied customers.· Achieve the retail product targets assigned by the Manager – Direct Sales by managing customer relationships and expectations within the Company policies and guidelines· Identify and exploit cross-selling opportunities that embed Company and its products with the customer.· Resolve retail customer complaints quickly and effectively ensuring customer satisfaction while complying with the Company policies and guidelines.· Review all the retail applications before submitting them to Credit Department.· Follow up on retail leads from Company Branches, Outlets and Call Centre through customer calls and visits to obtain a better understanding of the customer’s financial needs, check eligibility, provide the required information, and close the sale.· Continuously follow up all existing and still open customer enquiries to ensure every retail finance opportunity is converted to a long-term customer partnership.· Submit all customer leads and enquiries and ongoing progress to the Sales Coordinator team for MIS update and processing successful applications.Marketing· Give feedback on the impact and cost-effectiveness of Retail promotional materials and marketing activities and suggest improvements as appropriate.· Support Company marketing efforts to evaluate, develop, launch and promote new Islamic products and services.· Keep abreast of developments in the local retail banking and financial environment to spot business opportunities.Coordination· Maintain contact with Company Branches, Outlets and Call Centre to follow up on retail leads and opportunities.· Follow up with the departments concerned for any pending or outstanding tasks, analysis or approvals to ensure successful closure of the business opportunity and meeting customer expectations.

Posted a year ago

Etisalat by e&, a global technology group pioneering new technologies since 1976, is looking for a Bid Manager.Driven by a vision to empower people through innovation and digitization, we aim to drive the digital future.Lead and coordinate the entire bid management process, including reviewing bid invitations, conducting bid/no-bid analysis and establishing timelines Manage multidisciplinary bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.Develop and implement strategies for winning bids/opportunities, often in consultation with senior management, sales, and marketing teams.Internal and external stakeholder alignment. Collaborate with internal stakeholders, such as sales, Solution architects and subject matter experts, to gather information and develop bid strategiesOversee the preparation of all bid documents, ensuring that they are high-quality, complete, and submitted on time.Ensure that bids comply with the requirements set out by the client, including adherence to any laws and regulations governing the submission process.Work closely with the commercial team to develop a pricing strategy that is competitive yet profitable.Responsible for Business Case & Contract finalizationAssess potential risks involved with the bid and develop strategies to mitigate them.Liaise with clients to understand their needs and requirements, and to clarify any points during the bid process.Prepare and sometimes deliver presentations to clients as part of the bid submission.Conduct bid reviews with key stakeholders to continuously improve the bidding process.Keep up to date with market trends and competitor activity to inform bid strategies.Analyze feedback from unsuccessful bids to improve future submissions.Maintain accurate records of all bids, successes, and failures for future reference and learning.Identifies and understand customers’ current and future business initiatives to formulate winning bid strategy..Assesses price, performance and quality relationships for different OEMs across ICT technology landscape.Continuously refine and improve bid processes, templates and best practices to enhance efficiency and effectiveness.Conduct comparison of possible Etisalat solutions with competitors’ solutions in terms of quality and

Posted 2 years ago