Manage and oversee all aspects of the restaurant's operations.Hire, train, and supervise staff members.Plan menus and coordinate food and beverage offerings.Monitor food quality, cleanliness, and service standards.Maintain inventory and order supplies as needed.Ensure compliance with health and safety regulations.Handle customer complaints and resolve issues promptly.Develop and implement marketing strategies to attract and retain customers.Analyze financial data and prepare budgets and reports.Collaborate with other managers to improve overall restaurant performance.

Lead daily store operations, ensuring that all tasks are completed efficiently and effectively to meet customer expectations.Train, mentor, and motivate team members to enhance their performance and foster a positive work environment.Analyze sales trends and inventory levels to optimize stock management and drive sales growth.Implement visual merchandising strategies that align with brand standards to enhance the shopping experience.Monitor and maintain store compliance with health and safety regulations and company policies.Handle customer inquiries and complaints with professionalism, ensuring a resolution that promotes customer satisfaction.Collaborate with upper management to strategize promotions and marketing efforts that boost store visibility and sales.Conduct regular staff meetings to communicate goals, address concerns, and share important updates.Manage cash handling processes and ensure accurate financial reporting at the end of each shift.Evaluate team performance and provide constructive feedback to support individual career growth.

Manage inventory by accurately tracking incoming and outgoing stock to prevent shortages or overages.Conduct regular audits to ensure compliance with safety standards and maintain accurate inventory records.Coordinate with suppliers and vendors to facilitate timely deliveries and resolve discrepancies in shipments.Implement effective storage solutions that maximize space and improve accessibility of assets.Utilize inventory management software to streamline operations and generate real-time reports.Train and supervise junior staff on best practices for inventory control and safety protocols.Assist in the planning and execution of inventory stocktaking and reconciliation processes.Develop and maintain relationships with internal departments to understand their inventory needs.Monitor expiration dates and ensure timely rotation of perishable items to minimize waste.Prepare and present regular performance reports to management, highlighting key metrics and areas for improvement.

Supervise and manage store operations, including sales, inventory management, and customer service.Train and develop store employees, ensuring they have the skills and knowledge to perform their roles effectively.Monitor and analyze sales data to identify trends and make recommendations for improvement.Maintain store appearance and ensure merchandise is displayed effectively.Handle customer complaints and resolve issues in a timely and satisfactory manner.Manage store budget and expenses, ensuring profitability.Implement and enforce company policies and procedures.Collaborate with other departments, such as marketing and purchasing, to optimize store performance.Stay up-to-date with industry trends and competitor activities.Conduct regular performance evaluations and provide feedback to store employees.

Manage Production Operations:Oversee daily operations of coffee and nuts production lines.Ensure production processes are running smoothly, efficiently, and safely.Monitor production schedules and adjust as needed to meet deadlines.Quality Control:Maintain high-quality standards for coffee and nuts products.Implement and monitor quality control procedures and standards.Address and resolve any quality issues or deviations promptly.Team Leadership:Supervise, train, and develop production staff.Foster a positive and productive work environment.Conduct regular performance reviews and provide feedback.Process Improvement:Identify and implement process improvements to enhance efficiency and reduce costs.Monitor key performance indicators (KPIs) and take corrective actions as needed.Safety and Compliance:Ensure all production activities comply with health, safety, and environmental regulations.Maintain and enforce safety protocols and procedures.Inventory and Equipment Management:Oversee inventory levels of raw materials and finished products.Manage maintenance and repair of production equipment.Qualifications:Experience:Proven experience as a Production Manager in the coffee or nuts industry.Strong knowledge of production processes, quality control, and equipment.Education:Bachelor’s degree in Food Science, Engineering, Business Management, or a related field.Skills:Excellent leadership and team management skills.Strong analytical and problem-solving abilities.Proficiency in production management software and tools.Ability to work in a fast-paced environment and handle multiple tasks.Attributes:Detail-oriented with a commitment to quality and safety.Strong communication skills and the ability to work collaboratively with other departments.

Develop and maintain cost control procedures and policies to ensure accurate tracking and reporting of project expenses in the food and beverages industry.Review and analyze project budgets, forecasts, and actual costs to identify discrepancies and recommend corrective actions.Collaborate with project managers and other stakeholders to ensure accurate and timely cost reporting and forecasting.Monitor project progress and performance against budgeted costs and key performance indicators.Conduct regular cost audits to ensure compliance with company policies and procedures.Provide guidance and support to project teams on cost control matters, including cost-saving opportunities and risk mitigation strategies.Prepare and present cost reports and analysis to senior management and project stakeholders.Assist in the development of project budgets and cost estimates.Stay updated on industry trends and best practices in cost control and recommend improvements to existing processes.Collaborate with procurement and finance teams to ensure accurate and timely processing of invoices and payments.

Build and maintain corporate relationships to position our brands favorably in the UAE market and other markets where GCS is present.Collaborate with marketing teams to develop and implement campaigns and promotions that enhance the customer experience.Drive cross-functional collaboration to ensure a unified approach to customer experience across all touchpoints.Work with operations, marketing, and other relevant departments to align customer experience initiatives with overall business goals.Prepare reports and conduct detailed analysis of customer experience metrics.Use data-driven insights to inform and drive decision-making processes.Oversee the design of customer experiences across outlets, menus, and digital presence to ensure a holistic and seamless experience.Ensure that all customer touchpoints reflect the brand’s values and commitment to quality.Lead continuous improvement efforts to enhance service quality and customer satisfaction.Stay updated on industry trends and best practices to innovate and improve the customer experience.Work closely with the IT team to develop and maintain systems for tracking and analyzing customer feedback.Ensure that feedback systems are user-friendly and provide actionable insights.