IT - Software & Web Development Jobs in UAE

Oversee and optimize all operational aspects of the Forex business, ensuring seamless execution of trades and transactions, including payment processing and reconciliation.Develop and implement operational strategies to enhance efficiency, reduce costs, and mitigate risks, including the automation of key processes.Lead and mentor the operations team, fostering a high-performance culture and providing ongoing training and development opportunities, focusing on regulatory compliance.Ensure strict adherence to regulatory requirements and industry best practices, including KYC/AML procedures and reporting obligations, especially in the Forex market.Manage relationships with key stakeholders, including liquidity providers, brokers, and technology vendors, ensuring optimal service delivery.Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions, using advanced analytics.Develop and maintain operational policies and procedures, ensuring they are up-to-date and compliant with all relevant regulations.Manage and mitigate operational risks, including fraud prevention, system failures, and cybersecurity threats, using advanced risk management techniques.Oversee the onboarding of new clients and the maintenance of existing client accounts, ensuring a smooth and efficient client experience, focusing on high-net-worth individuals.Collaborate with other departments, such as sales, marketing, and technology, to achieve overall business objectives, ensuring alignment and efficient workflows.

Greet guests with a warm welcome and assist with luggage, creating a positive first impression.Safely transport guests and their belongings to and from the hotel in a timely manner, ensuring a comfortable ride.Provide excellent customer service by attending to guest requests, such as running errands or providing directions.Maintain the cleanliness and upkeep of the vehicles, ensuring they are always in top condition for guest use.Assist guests with parking and retrieval of their vehicles, providing a seamless arrival and departure experience.Handle guest luggage efficiently, ensuring its safe and secure storage and delivery to rooms.Maintain a professional and courteous demeanor, representing the hotel's brand image at all times.Respond promptly to guest inquiries and complaints, resolving issues with a positive and helpful attitude.Assist with other tasks as assigned by the management, contributing to the overall smooth operation of the hotel.

Identify and pursue new business opportunities in the corporate sector.Build and nurture relationships with key decision-makers.Present and promote company products and services to potential clients.Prepare and deliver customized sales presentations.Negotiate contracts and close deals in-order to meet the sales target.Stay up-to-date with market trends and competitors.

Oversee and manage the overall cleanliness and sanitation of the kitchen and dining areas, ensuring compliance with health and safety regulations.Supervise and train kitchen staff in proper food handling and storage procedures to maintain high standards of hygiene.Monitor inventory levels and order necessary supplies to ensure uninterrupted operations and minimize waste.Coordinate with the chef and other department heads to plan and execute special events and functions, ensuring smooth and efficient service.Develop and implement standard operating procedures for dishwashing, equipment maintenance, and cleaning schedules to optimize efficiency.Conduct regular inspections to identify areas for improvement and take corrective actions to maintain cleanliness and organization.Manage the budget for the stewarding department, including labor costs and supply expenses, and provide regular reports to the management.Stay updated on industry trends and best practices in stewarding and implement innovative ideas to enhance operations.Resolve customer complaints and inquiries related to stewarding services promptly and professionally.Foster a positive and collaborative work environment, promoting teamwork and providing guidance and support to the stewarding team.

Assist Technical Superintendent / Port Engineer. to ships repairs matters.Support Technical Staff to maintain technical repairing records.Coordinate between ship staff and maintenance staff in ships repairs matters.Perform any other relevant tasks that maybe directed /assigned by immediate superior.Maintain the repairing record as per company procedure.Check and maintenance record on board along with PMS of engine room record.Maintaining offshore maintenance record and coordinate with technicians during their on board visit.Provide support in documentation for spares /repairs /purchase / inspections.Carry out assigned follow up action to the concerned vessel.Assign the repairing jobs to Maintenance Teams to their related task and follow up.Check and maintain spares parts/ equipment as per HSE rule of storing.Provide support in the strong implementation of Q&HSE Management System.Propose any suggestions/ observations for the improvement of Q&HSE Management System.Comply with HSE rules and regulations of the company.Experience in maintaining marine PMSExperience in handling ship spares inventory and storage

We are seeking a dedicated and experienced Training Instructor to oversee and manage the full training cycle for all our team members based in Dubai.The Training Manager will be responsible for designing, implementing, and evaluating training programs that focus on the history, background, and development of DTU (Data Trade Union), as well as its ongoing and upcoming projects whole over the world. This role is essential in equipping our team with the knowledge and tools needed to align with organizational goals and ensure cohesive internal communication and understanding.Responsibilities: Responsible for the development and delivery of both internal and external training courses, including topics in marketing, management, and general knowledge.Able to independently create training presentations (PPT), proficient in Excel, and capable of writing comprehensive training proposals. Deliver customized training sessions tailored to different audiences (internal staff, external clients) based on the company's product characteristics. Lead product launch events, promotional meetings, and serve as event host, ensuring smooth event flow, engaging content, and strong audience engagement. Conduct in-depth research on company products and, in line with market demands, draft and revise product presentations that are accurate, engaging, and easy to understand. Conduct online live-stream product presentations to attract traffic and promote products and projects.Participate in new product testing, collect feedback and issues, and communicate them promptly with relevant departments.Maintain regular follow-ups with company clients to enhance customer loyalty and engagement.Design and administer training assessments for both internal and external audiences, including test creation, survey distribution, and exam facilitation.Manage and monitor internal company systems, conduct regular inspections and ensure compliance.Requirements: Bachelor's degree in Education, Business Administration, or related field. Minimum 3 years of experience in a training or business development role.Proven experience in designing and delivering corporate training programs. Excellent communication and interpersonal skills. Strong organizational and project management abilities.Fluency in English; Mandarin Chinese is a must.

Develop and execute strategic sales plans that align with company objectives, ensuring targeted revenue growth.Lead and mentor a diverse sales team, fostering a high-performance culture through regular training and motivational initiatives.Analyze market trends and customer needs to identify new business opportunities and optimize sales strategies.Establish and maintain relationships with key clients, ensuring their satisfaction and loyalty through proactive engagement.

About SmartFox GroupSmartFox Group helps companies work faster with AI‑driven services, practical workshops, and hands‑on mentorships. Our tools automate marketing, customer service, and everyday business tasks. We are growing fast and need a proven sales closer to bring in new clients.What the job isYou own the sale from A to Z—find the lead, make the first call, run the demo, close the deal, and keep the CRM up to date.What you will doSearch LinkedIn, websites, and industry lists for companies to contact.Make daily cold calls, emails, and WhatsApp or LinkedIn messages.Run short online demos and answer client questions.Send quotes, follow up, and get contracts signed.Log every note, deal value, and next step in the CRM.After closing, look for upsell chances and ask happy clients for referrals.

Develop and execute strategic sales plans that align with company objectives, ensuring targeted revenue growth.Lead and mentor a diverse sales team, fostering a high-performance culture through regular training and motivational initiatives.Analyze market trends and customer needs to identify new business opportunities and optimize sales strategies.Establish and maintain relationships with key clients, ensuring their satisfaction and loyalty through proactive engagement.

Develop and execute strategic sales plans that align with company objectives, ensuring targeted revenue growth.Lead and mentor a diverse sales team, fostering a high-performance culture through regular training and motivational initiatives.Analyze market trends and customer needs to identify new business opportunities and optimize sales strategies.Establish and maintain relationships with key clients, ensuring their satisfaction and loyalty through proactive engagement.

Job descriptionAbout Us We believe that service in the interest of our clients is the key to strong and lasting relationships with them. To that end, everyone in the business is involved in supporting our client facing teams. This is especially so when it comes to a market defining platform we developed and launched 5 years ago, and for which we now want to expand the Client Engagement team. We have ambitious growth dreams in this space but we recognize that it is our people who make our dreams come true. And so we are announcing an opening on Client Engagement Team for you to join us on our journey of turning our dreams into reality.About The RoleAs a B2B Senior Client Engagement / Client Success Associate with 5 years relevant experience, you’ll be responsible for nurturing, maintaining and retaining the relationships with your clients, thereby creating a true partnership in which the client views our service as an extension to their own operation. You will also be set the challenge of convincing other companies to join the growing list of blue chip MNCs that have chosen our platform. A further Key Result Area for the Client Engagement Associate at ManSci is developing strategic as well as day to day client centered activity in response to Client needs and seeking out and capturing new opportunities for increasing revenue.About YouThe ideal candidate will have worked in a B2B company serving clients in the Fast Moving Consumer Goods Industry across the GCC or the wider Middle East.An undergraduate degree from a recognized university and experience of 1 to 3 years in B2B service selling are advantageous.Proficiency in both English & Arabic is necessary as are high quality written and verbal communication skills.Strength in presenting, interpersonal relations, negotiation, influencing, teamwork and creative problem solving support your candidacy.A self starter with the ability to work independently and manage your workload effectively will enhance your success at tackling this role.Most importantly though, you must have a passion for exceeding the expectations of people who are your clients. Ideally, you will already be based in the United Arab Emirates, and preferably in DubaiAs a Senior Client Associate, you will play a crucial role in managing client relationships and supporting sales activities within the financial services industry. This position requires a blend of project management, market analysis, and effective communication skills to ensure client satisfaction and business growth.ResponsibilitiesCollaborate with clients to understand their needs and provide tailored solutionsUtilize customer relationship management (CRM) tools like Salesforce to track interactions and progressSupport sales efforts by preparing presentations, proposals, and reportsAnalyze market trends and client data to identify opportunities for growthManage accounts by ensuring timely responses to inquiries and addressing any issues promptlyQualificationsExperience in project management, account management, or sales within the financial services sectorProficiency in using CRM software such as SalesforceStrong analytical skills to interpret data and make informed decisionsExcellent communication skills to interact with clients and internal teams effectivelyFamiliarity with Software as a Service (SaaS) products would be advantageous

Develop and execute strategic sales plans that align with company objectives, ensuring targeted revenue growth.Lead and mentor a diverse sales team, fostering a high-performance culture through regular training and motivational initiatives.Analyze market trends and customer needs to identify new business opportunities and optimize sales strategies.Establish and maintain relationships with key clients, ensuring their satisfaction and loyalty through proactive engagement.

Develop and execute strategic sales plans that align with company objectives, ensuring targeted revenue growth.Lead and mentor a diverse sales team, fostering a high-performance culture through regular training and motivational initiatives.Analyze market trends and customer needs to identify new business opportunities and optimize sales strategies.Establish and maintain relationships with key clients, ensuring their satisfaction and loyalty through proactive engagement.

Develop and execute strategic sales plans that align with company objectives, ensuring targeted revenue growth.Lead and mentor a diverse sales team, fostering a high-performance culture through regular training and motivational initiatives.Analyze market trends and customer needs to identify new business opportunities and optimize sales strategies.Establish and maintain relationships with key clients, ensuring their satisfaction and loyalty through proactive engagement.

Develop and implement strategic growth plans to identify new market opportunities and drive revenue.Conduct thorough market research to uncover industry trends, competitive landscape, and customer needs.Build and nurture relationships with key stakeholders, including clients, partners, and industry influencers.Create compelling pitches and presentations tailored to target audiences, showcasing the value proposition.

Job OverviewWe are seeking a highly analytical and tech-savvy Business Analyst with strong expertise in predictivemodeling, data analytics, and business intelligence tools. The ideal candidate combines business acumenwith hands-on experience in tools such as Python, R, Power BI, and SQL, and can convert complex data intomeaningful insights that drive strategic business decisions.You will work closely with business teams to understand challenges, design data-driven solutions, andcommunicate outcomes through compelling data narratives and visualizations.Key AccountabilitiesRole and Responsibilities:• Develop and apply predictive models and machine learning techniques (e.g., regression,classification, clustering) to support key business initiatives.• Translate business requirements into analytical problems and deliver actionable insights andrecommendations.• Build and maintain interactive dashboards and reports using Power BI, Tableau, or similar tools.• Extract, clean, and transform data using SQL, Python, and R to support analysis and reporting needs.• Work cross-functionally with marketing, operations, finance, and product teams to identify and analyze trends, opportunities, and performance drivers.• Design and execute experiments and A/B tests to measure impact and optimize processes orcampaigns.• Present findings to stakeholders clearly and concisely, ensuring data-backed decision-making at alllevels.• Contribute to the development and enhancement of automated reporting systems and datapipelines.Key Performance Indicators (KPIs):Analytical Impact• Number of predictive models built and deployed successfully (e.g., churn, lead scoring,segmentation).• Accuracy and performance of predictive models• Number of business problems translated into data-driven solutions.• Quality of insights generated (as measured by stakeholder feedback or adoption rates).• Improvement in decision-making speed or accuracy due to analytical support.AGMC/HR/JD

We are looking for a smart and reliable Automation Specialist to help us adapt and set up automation systems for our clients. You will receive ready-made automation templates and your job is to adjust them for each client – connect their tools, systems, websites, and make sure everything works smoothly.You don’t need to be a professional coder – but you must understand how online tools and APIs work, enjoy solving problems, and be willing to test things until it works. You’ll work directly with the founder and help build powerful automation systems using tools like n8n, Make, WordPress, Webflow, Voice AI, and more.This is not a one-time freelance job – we are looking for someone long-term who wants to grow with us.Your Main Tasks:Use our automation templates (e.g. in n8n or Make) and customize them for each new clientConnect tools like email, forms, CRM, payment systems, calendars, voicebots, etc.Set up automations on platforms like WordPress, Webflow, or other websitesMake sure all automations work correctly – test, fix, and test againHelp integrate Voice AI agents into the customer’s systemUpdate and improve automations when neededCommunicate regularly with the founder to report progress and ask questionsLearn and improve your skills step by step

Conduct in-depth keyword research to identify high-value search terms and optimize content accordingly.Analyze website performance using tools like Google Analytics to track traffic, user behavior, and conversion rates.Develop and implement on-page SEO strategies including meta tags, headers, and content optimization to enhance visibility.Collaborate with content creators to ensure alignment with SEO best practices, driving organic traffic growth.Monitor and report on SEO performance metrics, providing actionable insights to improve strategies.Perform technical SEO audits to identify and resolve issues like crawl errors, broken links, and site speed.Build and manage backlinks through outreach and relationship-building with relevant industry sites.Optimize local SEO strategies to enhance visibility for geographically relevant searches.Stay up-to-date with industry trends, algorithm updates, and emerging SEO technologies to maintain a competitive edge.Assist in managing SEO-related budgets and resources effectively to maximize ROI.

Develop and execute innovative digital marketing campaigns across various platforms to enhance brand visibility and engagement.Analyze and interpret key performance metrics to optimize ongoing campaigns and improve overall digital strategy.Manage social media accounts, crafting engaging content that resonates with target audiences and drives user interaction.Conduct thorough market research to identify trends, customer preferences, and competitor strategies that inform marketing decisions.Collaborate with design and content teams to produce compelling visuals and copy that align with brand messaging and objectives.Implement SEO best practices to enhance website traffic and improve search engine rankings for targeted keywords.Utilize PPC advertising strategies on platforms like Google Ads and social media to drive targeted traffic and achieve ROI goals.Oversee email marketing initiatives, including list segmentation, campaign creation, and performance analysis to maximize open and conversion rates.Stay updated on digital marketing trends, tools, and technologies to continuously refine skills and strategies.Assist in budgeting and forecasting for digital marketing initiatives, ensuring effective allocation of resources.

Spearhead the design and development of user-friendly web interfaces, ensuring seamless user experiences across all devices.Stay up-to-date with the latest UI/UX trends, technologies, and design patterns, and proactively incorporate them into projects to maintain a competitive edge.Optimize web applications for performance, scalability, and accessibility, ensuring a smooth and inclusive user experience.Translate complex business requirements and user stories into elegant, functional, and responsive UI/UX designs, focusing on user-centered design principles.Troubleshoot and debug UI/UX issues, providing timely and effective solutions to ensure a high-quality user experience.

Provide real-time chat support to customers, addressing inquiries and resolving issues efficiently and effectively.Offer personalized assistance, guiding customers through product features and troubleshooting technical difficulties.Proactively identify customer needs and recommend relevant products or services to enhance their experience.Maintain a high level of product knowledge and stay updated on company policies and procedures.Escalate complex issues to the appropriate teams, ensuring timely resolution and customer satisfaction.Document all customer interactions, including inquiries, resolutions, and feedback, in the CRM system.Analyze chat logs to identify trends, common issues, and areas for improvement in customer support.Contribute to the creation and maintenance of FAQs, knowledge base articles, and other support materials.Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction scores.Adhere to company guidelines and maintain a professional and courteous demeanor in all customer interactions.

Key Responsibilities:Generate and follow up on sales leads for IT products and servicesMaintain and grow relationships with existing corporate and retail clientsPrepare and deliver sales proposals, quotations, and contractsMeet monthly sales targets and KPIsIdentify client needs and recommend appropriate hardware, software, and IT servicesStay updated with the latest IT trends, brands, and pricingCollaborate with the technical team for solution-based sellingRepresent ZEMS IT professionally in client meetings, calls, and trade eventsRequirements:Proven experience in IT sales or related field (minimum 1-2 years preferred)Strong understanding of IT products (laptops, desktops, networking, CCTV, accessories)Excellent communication, negotiation, and presentation skillsAbility to manage and close sales deals independentlyGood knowledge of brands like HP, Dell, Lenovo, TP-Link, D-Link, Logitech, etc.UAE driving license is a plusFluent in English (Arabic is a bonus)Self-motivated, target-driven, and organizedWhat We Offer: Competitive salary + sales commissionFlexible working hours (performance-focused)Submit your CV at ZEMS IT Website careers page.

Identify and pursue new business opportunities for IT services (web/mobile development, software solutions, etc.).Conduct client meetings, presentations, and product/service demos.Assist in drafting proposals, quotations, and responding to RFPs.Maintain regular follow-ups with prospects and clients to nurture relationships.Collaborate with the technical team to align solutions with client needs.Keep accurate records of sales activities using CRM tools.Meet or exceed monthly and quarterly sales targets.Stay informed about industry trends, competitors, and market dynamics.

We are looking for a sharp, reliable, and presentable Sales & Delivery Coordinator to support our client engagement and project delivery process. The ideal candidate will act as a bridge between the client and our internal teams, ensuring smooth communication, timely task execution, and a high standard of professionalism in all interactions. Key Responsibilities: 1. Client Communication & Coordination Act as the point of contact for ongoing project updates, reviews, and queries — ensuring client communication is prompt, clear, and aligned with the company’s tone and expectations. 2. Project Execution Support Convert client feedback and discussions into actionable tasks for the development/design team and follow up on deliverables to maintain timelines and quality. 3. Meeting Management & Reporting Schedule and manage regular client check-ins, prepare meeting summaries, and maintain updated records of all decisions and progress. 4. Founder-Led Strategic Alignment Route all major decisions, scope changes, or pricing queries to the Founder. Your role is to support delivery — not to set direction or commit on behalf of leadership. 5. Internal Team Coordination Facilitate smooth handovers between sales and execution, manage developer queries, and track project status via tools like Trello, Notion, or ClickUp. 6. Client-Facing Presentation (When Required) Be well-presented and articulate, ready to join or lead select client meetings when required. You should carry the company’s brand with clarity and professionalism.

We are seeking a dynamic and results-driven Senior Sales Executive with a strong background in Corporate/Enterprise Sales within the IT Software and Networking domain. The ideal candidate will have a minimum of 5 years’ relevant experience, including at least 2 years in the GCC market, preferably the UAE, selling integrated systems directly to end users. The role demands a proactive, target-driven individual who can thrive in a fast-paced environment and is ready to work in bachelor status for an initial period.Key Responsibilities:Develop and execute strategic sales plans to achieve company targets in the IT Software/Networking domain.Identify and engage new business opportunities within the enterprise/corporate sector.Build and maintain strong relationships with end-users, key decision-makers, and stakeholders.Manage the full sales cycle from lead generation to closing, including pre-sales and post-sales support.Collaborate with internal technical teams to provide customized solutions that meet client needs.Deliver compelling sales presentations, product demos, and proposals.Track sales performance, forecast revenues, and prepare periodic reports.Travel across the GCC region as required for client meetings, presentations, and project follow-ups.Requirements:Experience:Minimum 5 years of experience in Corporate/Enterprise Sales in IT Software/Networking.Minimum 2 years of proven experience in the GCC market, preferably UAE, with system integration sales.Education:Bachelor’s degree in Engineering, IT, or a related field. MBA preferred but not mandatory.Language & Nationality Preferences:Arabic-speaking candidates from Syria, Jordan, or Sudan are preferred but not essential.Other Requirements:Must be male (as per the nature of role and accommodations).Must possess a valid GCC driving license and have a personal car.Must be willing to work in bachelor status for at least 1 year.Must be willing to travel across GCC countries as part of the role.Demonstrated track record of consistently achieving or exceeding sales targets.Excellent communication, presentation, and analytical skills.Must be available to join within 30 days from the date of offer.