Jobs in Finance, Investment & Asset Management companies, UAE

The receptionist plays a crucial role in ensuring customer satisfaction by receiving clients in a professional and pleasant manner. They are responsible for managing customer queries and complaints in adherence to company policies. The role demands excellent customer focus, a positive attitude, and teamwork to maintain a safe and clean reception area. Success in this role is measured by compliance with established work standards and procedures, and contributing to team efforts and organizational improvement activities.What You Will Do:Provide a high level of customer service by greeting customers pleasantly and professionally.Ensure strict adherence to customer query handling and complaints resolution policies.Collect necessary information from customers to open New Claims.Greet and welcome customers, explaining the current and next processes.Direct customers by maintaining employee and department directories and giving instructions.Execute assigned jobs according to established work standards, specifications, and required time.Observe professional decorum and hospitality with customers and co-employees.Maintain discipline in the service establishment and keep the reception area clean and safe.Perform duties as per business SOPs, ensuring compliance with Quality Management System.Carry out work safely, complying with health and safety standards to prevent harm to the environment.Keep up with new technology, work procedures, and relevant technical know-how.Attend all trainings identified and required for the role.Perform other tasks assigned by immediate superior or manager.

Posted 24 days ago

Cash HandlingFollow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits.Compute and record transactions ensuring 100% accuracy for all register transactions.Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe custody of collected cash.Prepare daily, weekly, and monthly reports of transactions at the returns & exchange desk to be used for reconciling with the cash till and accounts.Ensure accurate reconciliation of transaction records with the cash till and accounts for analyzing sales trends and store performance.Customer ServiceGreet and welcome customers on arrival at the store, providing shopping tools and catalogues.Respond efficiently to customer needs to minimize queues and ensure customers are well attended.Handle routine customer complaints promptly and courteously to maximize customer satisfaction.Greet and welcome customers at Smaland, explaining the Smaland admission policy professionally.Returns and ExchangeEnsure the returns and exchange policy is perceived as generous and the procedure quick and easy.Handle returns and exchange issues based on judgment, experience, and authority, making exceptions as needed to retain customers.Use information from the Returns & Exchange desk to detect and communicate product faults, safety issues, or transportation problems to management.Brief the Duty Manager on complaints requiring management assistance.Safety and AnnouncementsEnsure child safety is the main priority within Smaland, providing a safe environment for children.Make announcements and page customers (parents) if issues arise with children in the playroom area.Conduct general announcements to customers when necessary.

Posted a month ago

Job PurposeThe IT Support Officer will provide high-quality technical support across the organization by delivering reliable first-line IT assistance to employees. The role involves learning internal systems, shadowing the current IT team, and progressively becoming the primary contact for IT support requests.The position works closely with the Senior Manager, Technology to support technology initiatives, system rollouts, and ensure dependable day-to-day desktop and infrastructure support.This is an excellent opportunity for a proactive, customer-service-oriented professional who is eager to grow, learn, and contribute to a collaborative environment.Key ResponsibilitiesTechnical SupportProvide first-line technical support to employees across all company entities (onsite and remote).Act as the primary point of contact for IT support requests.Troubleshoot and resolve issues related to:HardwareSoftwareNetwork connectivitySystem accessSystems & Infrastructure SupportManage user accounts and permissions in Microsoft 365 and SharePoint.Set up and configure:LaptopsDesktopsMobile devicesSupport meeting room technologies and video conferencing systems.IT OperationsMonitor and maintain IT asset inventory.Maintain documentation of:IT support activitiesIssue resolutionsEquipment recordsConduct routine system and network checks.Projects & Technology InitiativesSupport rollout of new systems, software, and infrastructure projects.Assist the Senior Manager, Technology with technology implementation.Identify recurring issues and suggest improvements.Onsite SupportConduct periodic visits to other company locations to provide IT assistance.Ensure minimal downtime and operational continuity.Governance & ComplianceFollow company IT governance, security, and data protection standards.Ensure support requests are logged and documented according to service standards.Qualifications & ExperienceDiploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.Strong understanding of Windows environments, Microsoft 365, and common enterprise applications.Excellent communication and problem-solving skills, with a focus on customer service.Additional IT certifications such as CompTIA A+ or ITIL Foundation are an advantage.Minimum Experience3+ years of experience in an IT support or helpdesk role.Strong technical proficiency with Windows, Microsoft 365, network troubleshooting, and enterprise applications.Excellent communication, problem-solving, and interpersonal skills.Customer-service mindset — approachable, patient, and solution-focused.Willingness to travel between company sites as required.Curiosity and enthusiasm for learning new systems, tools, and technologies

Posted 2 months ago

We are looking for a hands-on Maintenance Team Leader / Supervisor with strong technical background in multi-skilled building maintenance. The ideal candidate must be capable of performing maintenance work independently while supervising technicians, managing site operations, and ensuring service quality standards. This is a working supervisor role — not office-based.Oversee and manage the day-to-day maintenance operations of building systems, including HVAC, electrical, plumbing, and fire safety systems, ensuring optimal functionality and compliance with regulations. Lead a team of maintenance technicians, providing guidance, training, and performance evaluations to ensure efficient and effective task completion and adherence to safety protocols.Handle emergency maintenance issuesSupervise and guide maintenance technicians on siteAssign daily tasks and monitor productivityEnsure work is completed on time and as per company standardsConduct quality inspections after job completionTrain junior techniciansMaintain tools and inventory controlPrepare basic daily/weekly reportsDevelop and implement preventative maintenance schedules, conducting regular inspections and promptly addressing any identified issues to minimize downtime and extend equipment lifespan.Manage and monitor maintenance budgets, including cost control, vendor management, and procurement of necessary supplies and equipment, ensuring cost-effectiveness and value for money.Client & Operations ResponsibilitiesCommunicate professionally with clientsHandle complaints and resolve technical issues on-siteCoordinate with management for material procurementEnsure safety compliance at all job sites

Posted 2 months ago

Recruitment and StaffingRecruit and install effective F&I managers capable of operating within Automotive Retail Dealer and SME sites.Ensure F&I managers are trained in products, processes, and systems.Manage the recruitment of staff capable of performing in an F&I environment.Performance manage the exit of underperforming F&I Managers.Performance ManagementDrive achievement of KPI targets focusing on income growth and IPRU.Manage the ongoing performance of the F&I team based on agreed KPI metrics and HR issues.Conduct on-going F&I review programs and communicate on a regular basis.Performance management of brand F&I Managers.Training and DevelopmentControl and manage training of F&I Managers to a pre-determined level and implement into the showroom environment post-training.Develop brand-specific training for F&I Managers.Build, implement, and deliver F&I training programs based on showroom processes and procedures.Strategic ManagementSupport the head of Auto with recommendations on changes to showroom processes for F&I KPI implementation.Develop and maintain monthly review programs with AF management to drive actions key to vehicle and product sales growth.Implement strategic marketing initiatives to drive vehicle sales.Brand integration and relationship management of all F&I related activities.Relationship ManagementCreate and maintain strong working relationships with AF Automotive & AlFuttaim F&I Senior Management.Influence and gain commitment at all organizational levels, including AF SMT, AF Regional & Branch levels.Develop an agreement on F&I strategy with Senior Management.Avoid and resolve issues, developing solutions as required.

Posted 2 months ago

Are you passionate about pushing the boundaries of gaming technology? Do you thrive on building high-performance systems and creating seamless digital experiences? We're seeking an exceptional Gaming Systems & IT Specialist to join our team and help shape the future of elite gaming infrastructure.What You'll DoIn this role, you'll be at the forefront of gaming technology, working with cutting-edge hardware and software to deliver uncompromising performance and reliability.� Gaming Systems Excellence•Benchmark, customize and optimize high-end gaming PCs that deliver unparalleled performance•Master the art of thermal management, power delivery, and component compatibility to create perfectly balanced systems•Perform meticulous system maintenance including deep cleaning, benchmark testing, and firmware updates⚡ Performance Optimization & Troubleshooting•Eliminate game crashes, FPS drops, and latency issues through expert troubleshooting and system tuning•Fine-tune system and in-game settings to achieve butter-smooth, stable gameplay experiences•Manage the complete software ecosystem: graphics drivers, game files, launchers, patches, and updates� Network Infrastructure & Low-Latency Design•Design and deploy advanced gaming networks with enterprise-grade routers, switches, and wireless access points•Achieve minimal latency and maximum throughput for competitive online gaming performance•Implement QoS configurations, resolve connectivity challenges, and optimize wireless performance•Plan comprehensive Wi-Fi coverage and manage wireless mesh networks for seamless connectivity�️ Advanced Systems & Media Infrastructure•Manage enterprise-grade NAS servers: monitor disk health, optimize storage, and prevent failures before they happen•Execute strategic firmware updates across routers, switches, servers, and NAS devices•Maintain and optimize Plex Media Server for exceptional performance, library management, and streaming quality•Diagnose and resolve server, storage, and media delivery challenges with technical precisionTechnical Excellence✓Deep, hands-on experience building and maintaining high-end gaming PC hardware✓Advanced troubleshooting capabilities across hardware, software, and networking domains✓Solid understanding of networking principles, Wi-Fi optimization, and Quality of Service (QoS) management✓Proven experience managing NAS systems, servers, and media platforms in production environments✓Strong proficiency with Windows and Microsoft Server environments✓Knowledge of VPNs, security best practices, and firmware managementThe Ideal Candidate•Has an insatiable curiosity about emerging gaming technology and performance optimization•Approaches problems methodically, combining technical expertise with creative problem-solving•Values precision, reliability, and attention to detail in every aspect of their work•Stays current with the latest hardware releases, software updates, and industry best practicesWe're seeking someone who doesn't just understand technology—they're passionate about it. The ideal candidate brings:We're seeking someone who doesn't just understand technology—they're passionate about it. The ideal candidate brings:•Must have a driver licenseWhy Join Our Team?•Work with cutting-edge gaming hardware and technology before it hits the mainstream market•Build and maintain systems that demand absolute peak performance•Continuous learning opportunities as you explore emerging technologies and optimization techniques•The satisfaction of knowing your work directly impacts the gaming experience of discerning enthusiastsReady to Level Up Your Career?If you're ready to work with the most advanced gaming technology and push the limits of performance, we want to hear from you.Join us in creating the ultimate gaming experiences.

Posted 2 months ago