Jobs in Travel companies, UAE

Greet and welcome visitors with a positive and friendly demeanor.Answer, screen, and forward incoming phone calls; direct calls to appropriate departments.Handle all incoming and outgoing mail and deliveries.Maintain the front desk area, ensuring it is clean, organized, and presentable.Schedule and coordinate appointments, meetings, and conference room bookings.Provide general administrative support to the team and management as needed.Manage office supplies and ensure proper stock levels.Assist with customer inquiries, directing them to the appropriate team members or department.Maintain office security by following procedures and monitoring visitor logs.Assist in the creation, execution, and monitoring of digital marketing campaigns across various platforms, including TikTok, Facebook, Instagram, email marketing, SEO, and content creation.Manage and update the company’s website and social media profiles regularly with relevant content.Monitor and analyze website traffic and social media analytics, providing reports and recommendations.Help create engaging content for the company's social media accounts on TikTok, Facebook, and Instagram.Conduct market research to identify trends and competitors, using findings to inform marketing strategies.Help design marketing materials such as banners, advertisements, and newsletters using graphic design tools (e.g., Canva).Collaborate with the sales and marketing teams to ensure a consistent brand message across all platforms.Assist in managing online advertising (Google Ads, social media ads) and email campaigns.

Posted 24 days ago

Job SummaryWe are seeking an experienced Cargo Manager to oversee and manage air freight operations, ensuring seamless logistics and delivery. The ideal candidate will possess extensive experience in air freight forwarding, stakeholder management, and operational efficiency. The Cargo Manager will play a crucial role in building relationships with airlines, managing freight budgets, and optimizing cargo operations for maximum profitability and customer satisfaction.Responsibilities· Operational Management:1. Oversee daily cargo handling operations, including loading, unloading, storage, and transportation.2. Ensure compliance with legal and procedural formalities related to shipments and logistics.3. Coordinate with airlines, shipping companies, freight forwarders, and ground handling staff for seamless operations.4. Develop and implement strategies to optimize cargo operations and reduce costs.5. Supervise daily air freight operations, including handling, inventory, and freight distribution.· Stakeholder Relations:1. Build and maintain influential relationships with airlines, ground handling agents (GHA), and freight forwarders.2. Negotiate carrier agreements, block space agreements, and sector development.3. Collaborate with airlines to plan and develop new routes and sectors.Regulatory Compliance:1. Ensure all cargo operations comply with international, national, and local regulations (e.g., IATA, ICAO, and customs laws).2. Maintain documentation and records to meet regulatory and audit requirements.3. Stay updated on industry regulations and implement necessary changes in processesCustomer Relationship Management:1. Build and maintain strong relationships with clients, stakeholders, and vendors2. Address customer inquiries and resolve complaints regarding cargo services promptly.3. Work on service improvement initiatives to enhance customer satisfaction.Team Leadership and Development:1. Mentor and train team members to achieve performance excellence and maintain high service standards.2. Lead teams across sales, operations, customer service, and pricing departments.3. Conduct performance evaluations and provide constructive feedback.4. Develop and implement training programs to ensure the team stays updated on best practices and regulations.5. Establish pricing parameters and verify freight charges to enhance profitability.Financial Management:1. Prepare budgets and manage operational expenses.2. Monitor revenue generation from cargo services and identify opportunities for improvement.3. Negotiate contracts and pricing with suppliers and service providers.Strategic Planning:1. Analyze market trends and operational data to develop cargo business strategies.2. Collaborate with senior management to set long-term goals for cargo operations..3. Explore new business opportunities, including expanding services and entering new markets.Risk Management:1. Identify potential risks in cargo handling and transportation.2. Implement measures to mitigate risks, including training and operational adjustments.3. Respond to and manage incidents or emergencies involving cargo.

Posted 2 months ago

Sales & Bookings:Sell travel packages, flights, hotels, and tours based on customer needs.Upsell and cross-sell additional services (e.g., travel insurance, car rentals, visa services).Achieve and exceed sales targets.Customer Consultation:Understand clients' preferences and budget to recommend suitable travel options.Provide detailed information about destinations, visa requirements, and local attractions.Offer advice on best travel times, weather conditions, and activities.Booking & Documentation:Make reservations for flights, hotels, transportation, and excursions.Process payments and ensure all travel documents (e.g., tickets, visas, insurance) are in order.Handle changes, cancellations, and refunds as per company policy.Client Relationship Management:Maintain customer records and follow up on inquiries.Build long-term relationships through excellent service and after-sales support.Handle complaints and ensure customer satisfaction.Market & Product Knowledge:Keep up-to-date with travel industry trends, offers, and promotions.Research and develop competitive travel packages.Collaborate with travel suppliers and negotiate the best deals.Administrative Tasks:Prepare invoices, travel itineraries, and reports.Maintain accurate records of sales and client interactions.Adhere to company policies and industry regulations.Key RolesStrong sales and negotiation skillsExcellent communication and customer serviceAttention to detail and problem-solving skillsAbility to work under pressure and meet targets

Posted 2 months ago