· Conduct internal investigations, document case details, and expedite timely resolutions.· Recommend appropriate disciplinary action procedures based on investigation outcomes, ensuring compliance with labor law and company policies.· Conduct policy audits and deliver necessary training programs to maintain compliance and awareness.· Prepare and consolidate timely reports, utilizing strong analytical skills to derive actionable insights.· Conduct comprehensive orientations for new hires and manage their onboarding process effectively.· Orchestrate performance appraisal procedures and facilitate employee surveys to drive continuous improvement.· Strategize and organize employee engagement activities, measuring and analyzing their effectiveness to enhance workplace morale.· Facilitate exit interviews and analyze feedback to identify trends and areas for organizational improvement.· Formulate, implement, and effectively communicate HR procedures and policies to ensure clarity and alignment.· Conduct regular visits to business unit workplaces to assess daily work dynamics, ensure team well-being, and foster interpersonal connections.· Demonstrate creativity by designing innovative HR initiatives and solutions tailored to organizational needs.· Exhibit strong interpersonal skills, fostering an approachable and collaborative environment for employees and stakeholders.· Flexibly adapt to working from different locations while maintaining high productivity and efficiency.· Adjust to flexible working hours as needed, ensuring responsibilities are met without compromise.· Serve as a cultural fit, aligning with organizational values and promoting inclusivity and diversity within the workforce.· Conduct pulse surveys, analyze the data, and present findings to develop actionable strategies for enhancing employee satisfaction and engagement.

Effective execution on recruitment plans - local & overseasTimely hiring, selection & job placementPlan effective and suitable sources for staff hiringMaintenance of data and information for HRMISPlan and implement company talent acquisition strategy & manpower planningDevelop company’s policy for talent benchmarking, talent assessment and interviewingConduct sourcing activities in order to fill open positionsPerform analysis of organizational development and anticipate future employment needsDesign and manage recruitment and selection processes (resume screening, screening calls, interviews etc.)Reviews employment applications and background check reportsEncourage and conduct IJPs to ensure proper rotation of staff for roles availableMaintain and create JDs and organization charts of all positions in the organizationRegularly create & update competition analysis reportServe as brand ambassador at various events, like career fairs or on-campus recruiting eventsCounsel the candidate on corporate benefits, salary, and corporate environmentBuild long-term relationships with past and potential candidatesManage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunitiesAdminister and submit all hiring paperwork for new employeesAdminister and coordinate the entire onboarding of the employeesCommunicate regularly with departments to get a clear view of company’s hiring needs and organizational goals and maintain and update Manpower planProactively seek market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologiesSuggest new ideas for improving talent acquisition activitiesResearch talent acquisition trends in the staffing industry

To maintain harmonious PR with trade & team and prompt & efficient customer service at all times100% compliance to journey plansParticipate in all team-working and be always an effective team-player.To achieve set KPIs on Coverage, Productivity, Distribution, Visibility (BDA implementation /or share of space as per our market share & planograms).Frequently evaluate route efficiencies, to achieve targeted productivity measures set per van/routeTo achieve targeted numeric and weighted distribution per brand/skuEnsure van loadograms are always maintainedEnsure multiple loading of most vans every day to avoid oos in vans/trade.To secure our primary visibility in category (as above) and also explore secondary visibility opportunities to have dominance.To ensure all-round availability of MSL and other targeted tactical skus in every outlet with adequate stock-pressure.To manage trade-returns within agreed levels.To highlight near expiry issues well before expiry date (3 months prior) and take ownership for the liquidation of same, after diligently following FIFO.To ensure all listing and distribution of NPIs within 30 days in targeted outlets.To take swift action on new outlet openings and negotiate strong BDAs with them.To execute all promotional/activation etc as per targeted norms/timelines.Evaluate competition activities and observe trade/consumer trendsTo participate and share all survey findings (price, competition, category etc)To rigorously follow all SOPs with regard to Van maintenance, inventory management, cash deposits, reporting, timings etc).To rigorously comply with all SOPs with regard to Van maintenance , Van loadograms, inventory management, cash deposits, reporting, timings, HR, office discipline & protocol etc).To ensure compliance with IAU guidelines with regard to cash and inventory management at all times.To internally liaise with all departments on relevant matters with good harmony.

Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulationsDetermine internal audit scope and develop plansObtain, analyse, and evaluate accounting documentation, previous reports, data, flowcharts etcPrepare and present reports that reflect audit’s results and document processIdentify loopholes and recommend risk aversion measures and cost savingsEngage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques, and performance standards

Sales and distribution Target achievement Ability to budget and audit (Sales planning cycles and RTM strategy development experience) Management of Trade spend budgets, to ensure optimum ROI Key account Management and negotiate BDAs for assigned customers Stock management including forecast, expert product knowledge and customer operations Sales review with Customers, partners and team Receivables management and account reconciliation Regular review of all market activities vis-à-vis competitor activities, category trends, industry shifts and trends Development of new/ alternate customer/ channels Contribute in delivering / bettering the profitability of the unit by increasing efficiency and productivity of the team Excellent ability on team management and people development including training needs identification

· Proper registering of transactions through POS system by handling cash and valuables and operating/ registering transactions (physical/electronic) in various modes with no discrepancy in the transaction· Provide direct and indirect customer service (ex: handling customer goods and bagging, assisting in other instructed store activities, maintaining cleanliness & orderliness at checkouts)· Ensure proper usage of POS systems, Bank POS other equipment at checkout with care and diligence· Contribute towards store sales through suggestive selling and upselling· Register online/ home delivery sales transactions and coordinate with deliveries as per requirement· Follow company SOPs and policies and ensure compliance and awareness towards instore activities

· Achievement of section sales target· Preparation and servicing of standard sized portions and cuts as per customer requirement· Provide direct and indirect customer service to customers· Monitors stock level, ordering, receiving of stock, wastage and shrinkage· Meet hygiene & sanitation requirement of the section· Proper handling of tools and equipment· Any other store activity as assigned by the supervisor

· Understanding of and achievement of category sales target· Ensuring availability by timely replenishment, return of damaged/non-moving products to DC and DSD vendors· Maintain cleanliness and QHSE standards on shelfs for FMCG/GM merchandise ensuring good quality product reaches to the customer· Proper registering of transactions through POS system by handling cash and valuables and operating/ registering transactions (physical/electronic) in various modes with no discrepancy in the transaction· Direct and Indirect customer service by maintaining proper displays, correct prices and signage, if applicable· Active involvement in instore activities and any other store activity as delegated by the supervisor (Sales promotions, charity campaigns, inventory checks etc.)· Loading, unloading of goods and maintaining back storage· Avoiding expiry and ensure timely action on short-expiry stock· Any other store activity as delegated by the supervisor

· Achievement of category sales target· Ensuring availability by timely replenishment, return of damaged/non-moving products to DC and DSD vendors· Maintain cleanliness and QHSE standards on shelfs for FMCG/GM merchandise ensuring good quality product reaches to the customer· Direct and Indirect customer service by maintaining proper displays, correct prices and signage, if applicable· Active involvement in instore activities and any other store activity as delegated by the supervisor (Sales promotions, charity campaigns, inventory checks etc.)· Loading, unloading of goods and maintaining back storage· Avoiding expiry and ensure timely action on short-expiry stock· Any other store activity as delegated by the supervisor

· Achievement of section sales target· Preparation of standard sized portions and cuts: trim, debone, ties, roast, mince marinate. Prepare meat products such as sausage, pies & burgers· Provide direct and indirect customer service to customers· Monitors stock level, ordering, receiving of stock, wastage and shrinkage· Hygiene & Sanitation, good preparation practices· Proper handling of tools and equipment· Any other store activity as assigned by the supervisor

Financial:To deliver on targeted monthly Brand wise Volume/Value and distribution targets for his team/territoryAchieve budgeted Receivables (DSO) objectives for his team/territory.Trade:To maintain harmonious PR with trade and prompt & efficient customer service at all the timesParticipate in all team-working and be an effective team-player at all times.To achieve set KPIs on Distribution, Visibility (BDA implementation /or share of space as per our market share & planograms) .Implement of all the NPI’s promotions and promotions within agreed timelines.Control and manage the trade returns and bad debts within agreed timelines.Manage all the trade spends within the limits and timelines.75% time spend in trade, working with the team as well as independent trade audits to measure execution.To take swift action on new outlet openings and negotiate strong BDAs with them.100 % Compliance with BDA’s in all the territoriesRenewal of all the BDA’s within the 3 months of expiry.Evaluate competition activities and observe trade/consumer trendsTo participate and share all survey findings (price, competition, category etc)OTHER:To internally liaise with all departments on relevant matters with good harmony.Good rapport with Trade and team.

To maintain harmonious PR with trade & team and prompt & efficient customer service at all times100% compliance to journey plansParticipate in all team-working and be always an effective team-player.To achieve set KPIs on Coverage, Productivity, Distribution, Visibility (BDA implementation /or share of space as per our market share & planograms).Frequently evaluate route efficiencies, to achieve targeted productivity measures set per van/routeTo achieve targeted numeric and weighted distribution per brand/skuEnsure van loadograms are always maintainedEnsure multiple loading of most vans every day to avoid oos in vans/trade.To secure our primary visibility in category (as above) and also explore secondary visibility opportunities to have dominance.To ensure all-round availability of MSL and other targeted tactical skus in every outlet with adequate stock-pressure.To manage trade-returns within agreed levels.To highlight near expiry issues well before expiry date (3 months prior) and take ownership for the liquidation of same, after diligently following FIFO.To ensure all listing and distribution of NPIs within 30 days in targeted outlets.To take swift action on new outlet openings and negotiate strong BDAs with them.To execute all promotional/activation etc as per targeted norms/timelines.Evaluate competition activities and observe trade/consumer trendsTo participate and share all survey findings (price, competition, category etc)To rigorously follow all SOPs with regard to Van maintenance, inventory management, cash deposits, reporting, timings etc).To rigorously comply with all SOPs with regard to Van maintenance , Van loadograms, inventory management, cash deposits, reporting, timings, HR, office discipline & protocol etc).To ensure compliance with IAU guidelines with regard to cash and inventory management at all times.To internally liaise with all departments on relevant matters with good harmony.

Prepare quotations and proforma invoices, providing all relevant information required by customers.Actively work to ensure orders progress, including obtaining price and credit approvals and securing product allocation.Collaborate with shippers and transloaders to execute bookings, ensuring timely payment to vendors, suppliers, and service providers.Execute required export documentation for multiple accounts at various stages of completion in a highly time-sensitive environment.Manage multiple lines of communication between suppliers, shippers, customers, and internal parties, maintaining details and relaying pertinent information.Obtain export certificates from various government agencies in compliance with each shipment.Ensure compliance with customs, export, applicable foreign trade/importation laws, as well as relevant federal transport regulations.Initiate timely invoicing and collaborate closely with the accounting department to ensure billing accuracy.Identify risks and opportunities when developing logistics plans and freight estimates for super loads and complex international shipments, ensuring cost-effective, safe, and efficient transportation of the company’s products.Process freight claims and customer complaints, reviewing, preparing, and invoicing for payment, and audit export files for compliance, scanning them into the database.Handle secretarial, accounting work, and other relevant tasks as assigned by the manager.