Government Liaison :Serve as the primary point of contact between the company/clients and government departments. Facilitate and manage all communications with local authorities, including ministries, immigration, and labor offices.Document Processing : Prepare, submit, and follow up on various documents and applications, including visas, work permits, residency permits, and company licenses. Ensure timely renewal and updating of all company-related documentation.Compliance Management: Stay informed about changes in government regulations and ensure company policies align with new legal requirements. Maintain accurate records of all governmental interactions and documentation.Administrative Support: Assist with onboarding and offboarding of employees, including processing visa and work permit applications. Provide support in handling employee-related governmental issues and disputes.

Accurately entering data into various computer systems and databasesVerifying and reviewing data to ensure accuracy and completenessMaintaining confidentiality and security of sensitive informationPerforming regular backups to ensure data is protected and availableGenerating reports and providing data analysis as neededCommunicating effectively with team members and supervisorsIdentifying and resolving errors or discrepancies in dataEnsuring data quality and integrityFollowing company policies and procedures for data entry and securityContinuously learning and improving skills and knowledge

The Operations Officer will act as the Single Point of Contact (SPOC) for external clients, ensuring the smooth execution of visa, immigration, and government-related services provided by the PRO team. While the PRO team will handle the core operational tasks (visa processing, work permits, legal documentation, etc.), the Operations Officer will manage client communication, track progress, and ensure that all processes are completed accurately and on time. This role focuses on maintaining strong relationships with clients, addressing their queries, and ensuring a seamless service delivery experience.Key Responsibilities:Client Relationship Management:Serve as the main point of contact for clients.Act as the liaison between the client and the PRO team, ensuring that all client requirements are clearly communicated and met.Regularly update clients on the status of their visa applications, work permits, and other government services.Address client concerns and queries promptly, providing guidance and solutions where needed.Process Coordination & Monitoring:Ensure smooth communication and coordination between clients and the PRO team for all visa, immigration, and government-related processes.Track the progress of applications, permits, and other documentation to ensure timelines and client expectations are met.Oversee the smooth handover of client documentation to the PRO team for processing, and ensure follow-ups are conducted as necessary.Monitor the status of applications and proactively inform clients of any delays, issues, or required actions.Client Communication & Updates:Provide regular updates to clients on the progress of their visa applications, work permits, and other government-related tasks.Ensure clients are informed of any additional steps or documents needed for the successful completion of their requests.Manage and resolve any issues or escalations that arise during the processing of services.Documentation & Compliance Assurance:Ensure that all client documentation is complete, accurate, and submitted on time to the PRO team.Maintain an organized record of client files, ensuring that all relevant details are up-to-date and easily accessible.Coordinate with the PRO team to ensure that all required documents are processed in compliance with UAE regulations.Service Delivery Monitoring:Monitor the overall service delivery process to ensure that clients receive timely and high-quality services.Track key service metrics and client satisfaction levels, making recommendations for process improvements when necessary. Work closely with the PRO team to identify potential bottlenecks in the process and work together to resolve them efficiently.Reporting & Feedback:Generate regular reports on the status of client requests and service delivery progress.Gather client feedback to continuously improve the client experience and the efficiency of the services provided.Additional responsibilities as requested by the Manager/Department.

Job Purpose:To provide administrative support to ensure smooth day-to-day operations in the office while managing key responsibilities such as scheduling, answering calls, and handling guest and client interactions.Calendar Management: Coordinate and manage daily schedules, appointments, and meetings for executives and other team members.Phone Handling: Answer incoming phone calls, screen calls, take messages, and redirect inquiries to the appropriate team members.Travel & Hotel Booking: Manage travel arrangements, including booking flights, accommodations, and transport. Prepare itineraries for business trips.Meeting Coordination: Schedule, arrange, and confirm meetings and appointments, ensuring all necessary materials and resources are available.Guest Reception: Greet visitors, clients, and guests, directing them to the appropriate department or person.Document Management: Organize and maintain files, records, and documents as required. Handle confidential information with discretion.Administrative Support: Assist with general office duties, including preparing documents, reports, and presentations as needed.Communication: Maintain effective communication with clients, employees, and external stakeholders on behalf of management.General Office Duties: Assist with office organization and maintenance, including ordering supplies, managing mail, and ensuring office functionality.

This is an entry-level position ideal for recent high school graduates with an interest in accounting and finance. No prior accounting experience is required.You will gain hands-on experience in key accounting functions and develop your skills while working alongside experienced professionals.Your role will be to provide support to the Finance team, undertaking basic bookkeeping tasks to maintain order in the clients’ finances.You will be working in an accounting team, directly for the Financial Controller, assist on client’s files and manage daily accounting tasks.Functional Responsibilities1. Client’s bookkeepingPost journal entriesUpdate financial statementsHelp prepare financial reportsUpdate account receivable and payablePerform reconciliationPerform any other research that the client might need2. Federal Tax Authority (FTA)Assist in the preparation of quarterly VAT return3. AdministrationArrange room booking for the team or for clientsOrganise the client’s Microsoft Team filesOrganise team shared calendar with all clients’ deadlinesPrepare presentations (PowerPoints) when neededVerify that documents from clients are received on time

Manage and oversee all HR operations, including employee onboarding, offboarding, and payroll processing for all fulltime and part-time employees. Payroll and benefits administrationHandle employee relations issues and provide guidance and support to managers and employees.Stay updated on HR trends and best practices to ensure the effectiveness of HR operations.Conduct performance evaluations and provide feedback to employees and managers.Provide HR metrics and reports to management for decision-making.Responsible for handling onboarding of employees from various government and private clientsTracking and managing database for onboarding employeesEmployees’ onboarding process from creation and sending of offer letter, visa or workpermit processing, preparing employees for induction.Responsible for initiating visa process, MOL process, visa stamping, etc.Provide HR letters requests of employees.Address employees’ queries and concern

Manage inbound and outbound calls professionally, ensuring customer queries are addressed efficiently.Document all interactions meticulously in the CRM system to maintain accurate customer records.Identify and escalate issues that require further attention, ensuring prompt resolution.Provide detailed product and service information, empowering customers to make informed decisions.Utilize strong problem-solving skills to handle complaints and provide effective solutions.Maintain a high level of product knowledge to answer customer inquiries confidently and accurately.Achieve individual and team performance targets, contributing to the overall success of the call center.Foster a positive relationship with customers, aiming for high satisfaction and loyalty.Collaborate with team members to share insights and best practices, enhancing team performance.

Keeping track of office supplies and placing orders when necessary.Greeting and welcoming visitors in a professional and friendly manner.Answering phone calls and directing them to the appropriate person or department.Maintaining a clean and organized reception area.Scheduling and coordinating appointments and meetings.Handling incoming and outgoing mail and packages.Assisting with administrative tasks such as filing, photocopying, and data entry.Providing information and assistance to visitors and employees.Maintaining confidentiality and handling sensitive information with discretion.Other duties as assigned by supervisors.

Salary Salary : AED 2000/- + Accommodation + FoodWork Location : Dubai, Al QuozJob Description:We are looking for a reliable and skilled Van Driver for a Furniture Factory in Al Quoz, Dubai. The ideal candidate will be responsible for transporting furniture and other materials to and from our factory, ensuring timely and safe deliveries to our customers, and assisting with various logistics operations. The role requires a focus on customer service, adherence to safety regulations, and maintaining the vehicle in good working condition.Key Responsibilities:Safely operate a van to transport furniture and other goods to designated locations.Load and unload furniture, ensuring items are carefully secured to avoid damage.Follow delivery schedules and routes to ensure timely deliveries to customers.Assist in the loading and unloading process, ensuring all items are handled with care.Maintain an organized and clean vehicle, performing basic maintenance tasks (e.g., checking fluid levels, tire pressure).Verify and ensure all delivery documents (e.g., invoices, delivery notes) are completed accurately.Provide excellent customer service during deliveries, including addressing any customer inquiries professionally.Adhere to all road safety regulations and traffic laws within the UAE.Report any vehicle issues or accidents to the supervisor immediately.Assist the warehouse team with loading/unloading tasks as needed.Ensure all products are safely delivered and placed as per the customer’s instructions.

Assist in managing blue-collar recruitment campaigns, with a focus on sourcing candidates from other countries.Provide administrative support for campaign management and coordination.Facilitate communication between the recruitment team, candidates, and clients.Ensure all recruitment records are maintained accurately and in compliance with local laws.Keep management updated with progress and challenges in recruitment efforts.Perform additional administrative tasks as assigned by the department.

The Public Relations Administrator is entrusted with overseeing and coordinating all administrative processes and activities related to Public Relations Officers (PROs) and government entities. This role ensures the efficient and timely execution of all PRO-related tasks, facilitates seamless communication between internal teams and external stakeholders, and maintains transparency in all administrative activities.Key Responsibilities:Administrative Oversight and Coordination: Oversee and manage the day-to-day administrative processes related to Public Relations Officers (PROs) and government entities, ensuring all tasks are completed accurately and within the specified timeframes.Process Management: Develop, implement, and streamline processes that support efficient PRO operations, ensuring that all necessary documentation, applications, and reports are handled promptly and in accordance with regulations.Timely Execution of Activities: Ensure that all activities are executed within the required turnaround times, consistently meeting or exceeding the expectations set by management and stakeholders.Internal and External Relationship Building: Establish and maintain strong, professional relationships with Public Relations Officers, government agencies, internal stakeholders and Clients. Foster a collaborative and responsive work environment to facilitate the smooth execution of tasks.Transparency and Reporting: Provide clear, consistent updates and reports on administrative activities, ensuring transparency and accountability in all dealings with government entities and internal teams.Stakeholder Engagement: Act as a liaison between the organization and clients, addressing inquiries, facilitating approvals, and ensuring compliance with regulations.Problem-Solving and Conflict Resolution: Handle any issues or discrepancies that arise in relation to PRO activities, providing effective solutions and resolving conflicts in a timely and professional manner.

Manage inbound and outbound calls professionally, ensuring customer queries are addressed efficiently.Document all interactions meticulously in the CRM system to maintain accurate customer records.Identify and escalate issues that require further attention, ensuring prompt resolution.Provide detailed product and service information, empowering customers to make informed decisions.Utilize strong problem-solving skills to handle complaints and provide effective solutions.Maintain a high level of product knowledge to answer customer inquiries confidently and accurately.Achieve individual and team performance targets, contributing to the overall success of the call center.Foster a positive relationship with customers, aiming for high satisfaction and loyalty.Collaborate with team members to share insights and best practices, enhancing team performance.

Provide administrative support to ensure efficient operation of the office.Answer and direct phone calls; take messages when necessary.Organize and schedule appointments and meetings.Maintain and manage office supplies inventory.Assist in the preparation of regularly scheduled reports.Develop and maintain a filing system (both physical and digital).Perform data entry and maintain accurate records.Support team members with various administrative tasks as needed.Communicate effectively with clients, vendors, and team members.Assist with onboarding new employees and managing office logistics.

Manage inbound and outbound calls professionally, ensuring customer queries are addressed efficiently.Document all interactions meticulously in the CRM system to maintain accurate customer records.Identify and escalate issues that require further attention, ensuring prompt resolution.Provide detailed product and service information, empowering customers to make informed decisions.Utilize strong problem-solving skills to handle complaints and provide effective solutions.Maintain a high level of product knowledge to answer customer inquiries confidently and accurately.Achieve individual and team performance targets, contributing to the overall success of the call center.Foster a positive relationship with customers, aiming for high satisfaction and loyalty.Collaborate with team members to share insights and best practices, enhancing team performance.

Manage inbound and outbound calls professionally, ensuring customer queries are addressed efficiently.Document all interactions meticulously in the CRM system to maintain accurate customer records.Identify and escalate issues that require further attention, ensuring prompt resolution.Provide detailed product and service information, empowering customers to make informed decisions.Utilize strong problem-solving skills to handle complaints and provide effective solutions.Maintain a high level of product knowledge to answer customer inquiries confidently and accurately.Achieve individual and team performance targets, contributing to the overall success of the call center.Participate in training sessions and workshops to enhance skills and improve service quality.Foster a positive relationship with customers, aiming for high satisfaction and loyalty.Collaborate with team members to share insights and best practices, enhancing team performance.

Job Summary:We are seeking a motivated and detail-oriented Accounting Intern. This internship offers a unique opportunity to gain hands-on experience in various accounting functions and contribute to our financial operations.Key Responsibilities:Assist in the preparation of financial statements and reports.Support the accounts payable and receivable processes, including invoice processing and payment tracking.Help maintain accurate financial records and ensure compliance with company policies and accounting standards.Participate in budgeting and forecasting activities.Assist with data entry into the accounting system and maintain the general ledger.Support the preparation for audits by organizing documentation and providing necessary information.Conduct research and analysis on various accounting topics as assigned.Participate in team meetings and contribute to process improvement discussions.

Will be responsible for payable management, general ledger maintenance, payroll management, budgeting and forecasting, taxation, and fixed asset management. This role will require a thorough understanding of accounting principles and practices, as well as proficiency in using the ADERP accounting system.Key ResponsibilitiesPayable Management:Manage the processing of vendor invoices, ensuring timely payments as per ADERP.Process all accounting-related entries, including accruals, in the ERP systems by cost/revenue center, location, division, and project.Account for retention, deposits, and guarantees related to accounts payable.General Ledger and Reporting:Maintain and update accounts payable reports and records.Enter all revenue and sales-related entries, including billings, collections, and allocations.Record fixed assets, including booking depreciation and maintaining registries.Payroll Management:Assist in managing payroll processes and ensure timely salary payments.Budgeting and Forecasting:Participate in the planning, monitoring, and execution of budgets.Provide accurate forecasting to support financial planning activities.Tax Management:Ensure compliance with tax regulations and prepare necessary tax documentation.Internal Controls:Evaluate and enhance internal controls over financial reporting and processes.Provide recommendations for process improvements and risk mitigation.Audit Management:Coordinate and manage audit requests, providing necessary documentation and support.

We are seeking a Accountant with 2-3 years of UAE experience to join our team. The ideal candidate will be proficient in GL Accounting, with a strong understanding of accruals and prepayments. They will be responsible for petty cash handling, recording, and reconciliation, as well as managing vendor relationships and processing vendor payments. Additionally, the candidate will handle customer interactions, invoicing, and collection activities. Experience with UAE WPS Payroll Processing is essential, along with a strong knowledge of Excel. Familiarity with Focus ERP will be considered an advantage.Responsibilities:Manage GL Accounting processes, ensuring accurate recording of financial transactions.Handle accruals and prepayments, maintaining compliance with accounting standards.Oversee petty cash transactions, recording all expenditures and reconciling balances.Manage vendor relationships, including processing payments and resolving any discrepancies.Interact with customers, generate invoices, and follow up on outstanding payments.Payroll Processing for accurate and timely payroll management.Financial analysis, reporting, and data management.Provide support for ERP system usage and contribute to system improvements.

Job Overview:The Government Relations Typist plays a crucial role in ensuring the timely completion of visa processes and related administrative tasks. This position is responsible for handling online applications and documentation for various government departments, including labor, immigration, and other relevant agencies.Key Responsibilities:Visa and Immigration Applications: Accurately type visa and other immigration applications into online government systems.Document Preparation: Prepare letters and correspondence documents as required.Database Management: Maintain an electronic log and database of processed visas, passports, Emirates IDs, and insurance cards.Application Forms: Type visa and medical application forms as required.Expiry Tracking: Monitor visa expiry dates and send renewal instructions to staff in a timely manner.Expense Claims: Prepare and process expense claims related to government relations activities.Process Updates: Regularly update immigration documents, processes, and procedures to ensure compliance with current regulations.

Government Liaison :Serve as the primary point of contact between the company/clients and government departments. Facilitate and manage all communications with local authorities, including ministries, immigration, and labor offices.Document Processing : Prepare, submit, and follow up on various documents and applications, including visas, work permits, residency permits, and company licenses. Ensure timely renewal and updating of all company-related documentation.Compliance Management: Stay informed about changes in government regulations and ensure company policies align with new legal requirements. Maintain accurate records of all governmental interactions and documentation.Administrative Support: Assist with onboarding and offboarding of employees, including processing visa and work permit applications. Provide support in handling employee-related governmental issues and disputes.

We are recruiting the below role for one of our esteem client based in Abu Dhabi. The role would be on a 06 months contract, with the possibility of extension. The ideal candidate will have a minimum of 3 years of experience, be ITIL and ISO 20000 certified, and have hands-on experience with full life cycle implementations across at least 5 projects. Proficiency in IT Service Management (ITSM) and fluency in Arabic are essential for this role.Key Responsibilities:Implement and support ITIL and ISO 20000 best practices within the organization.Manage and execute full life cycle implementations for IT projects, ensuring successful delivery from initiation to completion.Apply ITSM principles and practices to enhance service delivery and support.Document project processes, results, and challenges accurately.Collaborate with team members and stakeholders to meet project goals and timelines.Provide technical support and troubleshooting as required during project phases.

Job Summary:The Technical Support Engineer is responsible for providing high-quality technical support to staff members.Essential Duties and Responsibilities:• Provide first-level technical support to staff face-to-face or remotely using appropriate remote support and communication tools.• Provide technical support for physical and virtual classrooms, various external and internal events conducted virtually and physically, including requirements collection, preparation, testing, and support.• Regularly maintain the hardware/software inventory.• Regular monitoring and maintenance of audio and video systems, including regular checking of systems' health and executing corrective actions when necessary.• Provide hardware and software support for desktop computers and other end-user devices like printers and scanners.• Perform assigned tasks as part of special projects such as working with other team members to determine and meet business needs, completing individual deliverables, contributing to overall project objectives, and documenting whenever applicable.• Perform end-user testing of various applications and systems as required to detect software defects and inconsistencies. Communicate and track the test results, errors, or bugs with other AIT sections.• Timely and proper logging, follow-up, and closure of technical support tickets.• Report any information security incidents or suspicious behaviours.• Adhere to internal and local information security and relevant health and safety laws, regulations, policies, and procedures.

We are in the process of hiring the above vacancy for renowned client based in Dubai.Job Purpose :The main purpose of this role is to develop and maintain secure, error-free, and easy-to-use applications for our clients customers and internal users.Main Job ResponsibilitiesDevelop, test, and debug Java applications across various platforms (web, mobile, desktop) using best practices and industry standards.Collaborate with business analysts to translate business requirements into technical requirements.Follow the development cycle and clients standards, to ensure roll-out of quality applications.Work with other team members to ensure that the clients applications are optimally deployed and maintained.Promote enhancements to applications and solutions.Maintain all technical documents for the applications.Shadow team members for various applications when needed.Collaborate with other teams to ensure availability, reliability, and scalability of IT services to meet business demands and ensure customer satisfaction targets.Comply with organizational policies regarding quality and security standards problemsAdded AdvantageDevelopment experience using Salesforce's Apex.Experience on Salesforce user interface frameworks, such as Lightning and VisualforceExperience in integrating Salesforce with external systems and leveraging APIs to enable seamless data exchange and business process automation.Experience using SOQL (Salesforce Object Query Language)

Job Summary: The Functional Consultant (MS Dynamics) will be instrumental in working with an external implementation partner to ensure that MS Dynamics solutions specifically Business Central and CRM are tailored to meet the organizational needs. This role involves collaborating with stakeholders, overseeing system customizations, and ensuring effective deployment and integration.Key Responsibilities:Collaboration with Implementation Partner:Act as the primary liaison between the company and the external implementation partner.Coordinate with the implementation team to ensure that MS Dynamics Business Central and CRM are customized according to the business requirements.Requirements Gathering and Analysis:Engage with business stakeholders to understand their needs and gather detailed requirements for system customization.Translate business requirements into functional specifications and work closely with the implementation partner to develop solutions.Solution Customization:Oversee the customization of MS Dynamics Business Central and CRM to ensure alignment with company processes and objectives.Review and approve system configurations, workflows, and custom developments proposed by the implementation partner.System Integration and Testing:Ensure seamless integration of MS Dynamics solutions with existing business systems and processes.Develop and execute test plans to validate system functionality and performance.Identify and resolve any issues or discrepancies during the customization and testing phases.Training and Support:Develop and deliver training sessions for end-users to ensure effective use of the customized MS Dynamics solutions.Create and maintain user documentation and training materials.Provide ongoing support to address any user issues or system-related queries.Project Management:Monitor project progress, timelines, and deliverables to ensure successful implementation.Communicate regularly with stakeholders and the implementation partner to provide updates and manage expectations.Identify and mitigate risks to ensure project success.

Manage and oversee all HR operations, including employee onboarding, offboarding, and payroll processing for all fulltime and part-time employees.Payroll and benefits administrationHandle employee relations issues and provide guidance and support to managers and employees.Stay updated on HR trends and best practices to ensure the effectiveness of HR operations.Conduct performance evaluations and provide feedback to employees and managers.Provide HR metrics and reports to management for decision-making.Responsible for handling onboarding of employees from various government and private clientsTracking and managing database for onboarding employeesEmployees’ onboarding process from creation and sending of offer letter, visa or workpermit processing, preparing employees for induction.Responsible for initiating visa process, MOL process, visa stamping, etc.Provide HR letters requests of employees.Address employees’ queries and concern