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TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP
Junior Accountant
A Junior Accountant is responsible for supporting the financial operations of an organization by performing basic accounting tasks, maintaining accurate financial records, and assisting senior accountants in their duties.Key Responsibilities:Accounting and Bookkeeping:Record daily financial transactions, including accounts payable and receivable.Maintain and update general ledger accounts.Reconcile bank statements and financial discrepancies.Prepare and issue invoices to clientsFinancial Reporting:Assist in preparing monthly, quarterly, and annual financial reports.Ensure compliance with local accounting standards and regulations.Support senior accountants in preparing financial statements and audits.Tax Compliance:Assist in preparing VAT returns and ensuring timely submission to UAE tax authorities.Maintain proper documentation for tax audits and compliance checks.Payroll Assistance:Support payroll processing by maintaining employee expense records and timesheets.Ensure accurate calculation of salaries, deductions, and benefits.Data Management:Maintain organized financial records and support document retrieval when needed.Ensure data integrity in accounting software and spreadsheets.Administrative Support:Respond to internal and external inquiries regarding financial matters.Assist with budgeting, forecasting, and cost analysis.
Posted 3 days ago
Coordinator & Data Entry (Arabic) Temp. Job
Location: Abu Dhabi, United Arab EmiratesContract Period: Temporary (3 months)Working Hours: 7:30 AM to 5:00 PMStart Date: ASAPVisa Requirement: Own visa is mandatory (Student/Spouse/Parent Sponsored Visa or Golden Visa)Job Summary : We are seeking a detail-oriented and organized Coordinator to manage the issuance and processing of various customer letters, as well as other data entry tasks. The role also involves coordinating with a BackOffice company to ensure the physical delivery of customer files to a renowned bank. The ideal candidate must demonstrate professionalism in communication and the ability to work under pressure.Key ResponsibilitiesData Entry and Letter Processing: Accurately issue all customer letters and complete associated data entry tasks.Coordination with BackOffice :Collaborate with the BackOffice company to ensure the timely delivery of customers’ physical files to the bank.Stakeholder Communication : Maintain clear and professional communication with internal and external stakeholders.
Posted 9 days ago
General Accountant
We are seeking a skilled and detail-oriented General Accountant to join our team. The ideal candidate will handle daily accounting operations, ensure compliance with financial regulations, and provide accurate financial reporting. The role requires proficiency in accounting software, a strong understanding of UAE financial regulations, and the ability to work independently.Key ResponsibilitiesFinancial Records and TransactionsMaintain accurate records of all financial transactions.Post journal entries and ensure the accuracy of the general ledger.Perform bank reconciliations and monitor cash flow.Accounts Payable and ReceivableProcess supplier invoices and payments.Prepare and send customer invoices and follow up on collections.Reconcile accounts payable and receivable balances.VAT CompliancePrepare and file VAT returns in compliance with UAE VAT laws.Monitor VAT transactions and ensure proper documentation.Payroll ManagementCalculate employee salaries and process payroll.Ensure compliance with WPS (Wage Protection System) regulations.Financial ReportingPrepare monthly, quarterly, and annual financial reports.Assist with budget preparation and variance analysis.Audits and ComplianceSupport internal and external audits by providing required documentation.Ensure compliance with UAE financial regulations and company policies.MiscellaneousAssist in cost analysis and expense tracking.Recommend process improvements to enhance financial accuracy and efficiency.
Posted 10 days ago
Business Development Executive (Corporate Services/PRO Services)
Develop and execute strategic plans to achieve sales targets and expand market presence in corporate services, particularly in new business establishment and PRO serviceIdentify and pursue new business opportunities and leveraging existing relationshipCollaborate with internal teams to tailor service offerings and proposals that meet the specific needs of corporate clientBuild and maintain strong relationships with key decision-makers and stakeholders in the corporate sectorStay informed about industry trends, market developments, and regulatory changes affecting business setup and PRO services in the UAELead client consultations and presentations to demonstrate our capabilities and value proposition effectivelyPrepare and negotiate contracts, proposals, and agreements with corporate clients, ensuring alignment with company policies and legal requirementMonitor and analyze sales performance metrics to optimize strategies and achieve revenue targetCoordinate with operational teams to ensure seamless service delivery and client satisfactionRepresent the company at industry events, conferences, and networking opportunities to enhance visibility and foster business relationship
Posted 11 days ago
HR Team Leader (Arabic)
Manage and oversee all HR operations, including employee onboarding, offboarding, and payroll processing for all fulltime and part-time employees.Payroll and benefits administrationHandle employee relations issues and provide guidance and support to managers and employees.Stay updated on HR trends and best practices to ensure the effectiveness of HR operations.Conduct performance evaluations and provide feedback to employees and managers.Provide HR metrics and reports to management for decision-making.Responsible for handling onboarding of employees from various government and private clientsTracking and managing database for onboarding employeesEmployees’ onboarding process from creation and sending of offer letter, visa or workpermit processing, preparing employees for induction.Responsible for initiating visa process, MOL process, visa stamping, etc.Provide HR letters requests of employees.Address employees’ queries and concern
Posted 23 days ago
Executive Assistant (UAE National)
Role Summary:We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to a team of four senior executives. The ideal candidate will handle a variety of administrative, operational, and creative tasks while ensuring seamless daily operations. This role requires exceptional communication skills in English and Arabic, a strong ability to manage multiple responsibilities, and a willingness to learn and adapt.Key Responsibilities:Meeting and Schedule Management:Coordinate and manage complex calendars, scheduling meetings, appointments, and events.Prepare and distribute meeting agendas, take accurate minutes, and track follow-up actions.Organize travel arrangements, including flights, accommodations, and itineraries for the executive team.Administrative Support:Handle correspondence, emails, and calls on behalf of the executives, ensuring timely responses.Prepare reports, presentations, and other documents using Microsoft Office Suite and Canva.Maintain and update CRM systems with accurate client and project information.Organize and maintain both physical and digital filing systems.Communication and Liaison:Act as the primary point of contact between the executives and internal/external stakeholders.Draft and proofread communications in both English and Arabic, with strong Arabic writing skills being essential.Represent the executives professionally and courteously in all interactions.Project and Task Management:Monitor ongoing projects, track deadlines, and ensure timely delivery of key milestones.Conduct market research and provide insights to support decision-making.Assist in preparing analytics and reports for strategic meetings.Creative and Operational Tasks:Create presentations and materials using Canva.Manage expense reporting and budget tracking.Stay updated on company policies, tools, and workflows to optimize efficiency.Confidentiality and Discretion:Handle sensitive information with the utmost discretion and professionalism.
Manager Business Development (Corporate Services)
Call Centre Executive (Arabic)
Manage inbound and outbound calls professionally, ensuring customer queries are addressed efficiently.Document all interactions meticulously in the CRM system to maintain accurate customer records.Identify and escalate issues that require further attention, ensuring prompt resolution.Provide detailed product and service information, empowering customers to make informed decisions.Utilize strong problem-solving skills to handle complaints and provide effective solutions.Maintain a high level of product knowledge to answer customer inquiries confidently and accurately.Achieve individual and team performance targets, contributing to the overall success of the call center.Foster a positive relationship with customers, aiming for high satisfaction and loyalty.Collaborate with team members to share insights and best practices, enhancing team performance.
Posted a month ago
Accountant/Payroll Administrator
Prepare and distribute accurate employee pay slips in a timely manner.Post payroll information to the system and coordinate with the bank for payment processing.Generate monthly tax invoices for payroll clients and follow up on payments.Record daily receipts and update financial records in the system.Generate and maintain monthly accounts receivable reports.Demonstrated experience in handling bank guarantee applications and related banking activities.Manage related party invoices and oversee chargebacks.Reconcile related party transactions, ensuring accuracy.Prepare VAT reports and ensure compliance with tax regulations.Review and approve pension-related invoices.Accurately prepare and process pension payments in a timely manner.Assist with additional accounting tasks and reporting as required.
Administrative and Logistic Coordinator (Temporary:06 Weeks)
Salary : AED 4000/-Work Location : Abu DhabiWe are seeking a dynamic and detail-oriented Personal Assistant to the Managing Director (MD) who can efficiently manage administrative tasks while also overseeing the supply chain operations of the company. The ideal candidate will not only assist the MD with daily schedules and communications but also track inventory, manage dispatches, and ensure timely delivery of medical supplies to clinics. This role requires a highly organized professional who can balance multiple responsibilities with accuracy and discretion.Key Responsibilities:Inventory Management:Monitor and maintain accurate records of medical supply inventory.Track stock levels and coordinate reordering to avoid shortages.Conduct regular checks to ensure inventory is well-organized and up-to-date.Supply Chain Coordination:Manage and oversee the dispatch of medical supplies to clinics.Coordinate with logistics partners to ensure timely and accurate deliveries.Address and resolve any issues related to shipments, delays, or stock discrepancies.Operational Coordination:Liaise with internal departments, clinics, and vendors to streamline supply chain processes.Work closely with the MD to align dispatch and inventory operations with company goals.Assist with general office operations, ensuring smooth day-to-day functioning.Meeting & Documentation Management:Organize and prepare for meetings, including drafting agendas and taking minutes.Maintain records, files, and critical documents in an organized and easily accessible manner.
Posted 2 months ago
Public Relations Officer (PRO)
Government Liaison :Serve as the primary point of contact between the company/clients and government departments. Facilitate and manage all communications with local authorities, including ministries, immigration, and labor offices.Document Processing : Prepare, submit, and follow up on various documents and applications, including visas, work permits, residency permits, and company licenses. Ensure timely renewal and updating of all company-related documentation.Compliance Management: Stay informed about changes in government regulations and ensure company policies align with new legal requirements. Maintain accurate records of all governmental interactions and documentation.Administrative Support: Assist with onboarding and offboarding of employees, including processing visa and work permit applications. Provide support in handling employee-related governmental issues and disputes.
Data Entry Operator
Accurately entering data into various computer systems and databasesVerifying and reviewing data to ensure accuracy and completenessMaintaining confidentiality and security of sensitive informationPerforming regular backups to ensure data is protected and availableGenerating reports and providing data analysis as neededCommunicating effectively with team members and supervisorsIdentifying and resolving errors or discrepancies in dataEnsuring data quality and integrityFollowing company policies and procedures for data entry and securityContinuously learning and improving skills and knowledge
Operations Officer (PRO Services)
The Operations Officer will act as the Single Point of Contact (SPOC) for external clients, ensuring the smooth execution of visa, immigration, and government-related services provided by the PRO team. While the PRO team will handle the core operational tasks (visa processing, work permits, legal documentation, etc.), the Operations Officer will manage client communication, track progress, and ensure that all processes are completed accurately and on time. This role focuses on maintaining strong relationships with clients, addressing their queries, and ensuring a seamless service delivery experience.Key Responsibilities:Client Relationship Management:Serve as the main point of contact for clients.Act as the liaison between the client and the PRO team, ensuring that all client requirements are clearly communicated and met.Regularly update clients on the status of their visa applications, work permits, and other government services.Address client concerns and queries promptly, providing guidance and solutions where needed.Process Coordination & Monitoring:Ensure smooth communication and coordination between clients and the PRO team for all visa, immigration, and government-related processes.Track the progress of applications, permits, and other documentation to ensure timelines and client expectations are met.Oversee the smooth handover of client documentation to the PRO team for processing, and ensure follow-ups are conducted as necessary.Monitor the status of applications and proactively inform clients of any delays, issues, or required actions.Client Communication & Updates:Provide regular updates to clients on the progress of their visa applications, work permits, and other government-related tasks.Ensure clients are informed of any additional steps or documents needed for the successful completion of their requests.Manage and resolve any issues or escalations that arise during the processing of services.Documentation & Compliance Assurance:Ensure that all client documentation is complete, accurate, and submitted on time to the PRO team.Maintain an organized record of client files, ensuring that all relevant details are up-to-date and easily accessible.Coordinate with the PRO team to ensure that all required documents are processed in compliance with UAE regulations.Service Delivery Monitoring:Monitor the overall service delivery process to ensure that clients receive timely and high-quality services.Track key service metrics and client satisfaction levels, making recommendations for process improvements when necessary. Work closely with the PRO team to identify potential bottlenecks in the process and work together to resolve them efficiently.Reporting & Feedback:Generate regular reports on the status of client requests and service delivery progress.Gather client feedback to continuously improve the client experience and the efficiency of the services provided.Additional responsibilities as requested by the Manager/Department.
Personal Assistant
Job Purpose:To provide administrative support to ensure smooth day-to-day operations in the office while managing key responsibilities such as scheduling, answering calls, and handling guest and client interactions.Calendar Management: Coordinate and manage daily schedules, appointments, and meetings for executives and other team members.Phone Handling: Answer incoming phone calls, screen calls, take messages, and redirect inquiries to the appropriate team members.Travel & Hotel Booking: Manage travel arrangements, including booking flights, accommodations, and transport. Prepare itineraries for business trips.Meeting Coordination: Schedule, arrange, and confirm meetings and appointments, ensuring all necessary materials and resources are available.Guest Reception: Greet visitors, clients, and guests, directing them to the appropriate department or person.Document Management: Organize and maintain files, records, and documents as required. Handle confidential information with discretion.Administrative Support: Assist with general office duties, including preparing documents, reports, and presentations as needed.Communication: Maintain effective communication with clients, employees, and external stakeholders on behalf of management.General Office Duties: Assist with office organization and maintenance, including ordering supplies, managing mail, and ensuring office functionality.
Junior Accountant (Emiratisation)
This is an entry-level position ideal for recent high school graduates with an interest in accounting and finance. No prior accounting experience is required.You will gain hands-on experience in key accounting functions and develop your skills while working alongside experienced professionals.Your role will be to provide support to the Finance team, undertaking basic bookkeeping tasks to maintain order in the clients’ finances.You will be working in an accounting team, directly for the Financial Controller, assist on client’s files and manage daily accounting tasks.Functional Responsibilities1. Client’s bookkeepingPost journal entriesUpdate financial statementsHelp prepare financial reportsUpdate account receivable and payablePerform reconciliationPerform any other research that the client might need2. Federal Tax Authority (FTA)Assist in the preparation of quarterly VAT return3. AdministrationArrange room booking for the team or for clientsOrganise the client’s Microsoft Team filesOrganise team shared calendar with all clients’ deadlinesPrepare presentations (PowerPoints) when neededVerify that documents from clients are received on time
Human Resources Operations Executive
Manage and oversee all HR operations, including employee onboarding, offboarding, and payroll processing for all fulltime and part-time employees. Payroll and benefits administrationHandle employee relations issues and provide guidance and support to managers and employees.Stay updated on HR trends and best practices to ensure the effectiveness of HR operations.Conduct performance evaluations and provide feedback to employees and managers.Provide HR metrics and reports to management for decision-making.Responsible for handling onboarding of employees from various government and private clientsTracking and managing database for onboarding employeesEmployees’ onboarding process from creation and sending of offer letter, visa or workpermit processing, preparing employees for induction.Responsible for initiating visa process, MOL process, visa stamping, etc.Provide HR letters requests of employees.Address employees’ queries and concern
Posted 3 months ago
Receptionist (Emiratization)
Keeping track of office supplies and placing orders when necessary.Greeting and welcoming visitors in a professional and friendly manner.Answering phone calls and directing them to the appropriate person or department.Maintaining a clean and organized reception area.Scheduling and coordinating appointments and meetings.Handling incoming and outgoing mail and packages.Assisting with administrative tasks such as filing, photocopying, and data entry.Providing information and assistance to visitors and employees.Maintaining confidentiality and handling sensitive information with discretion.Other duties as assigned by supervisors.
Van Driver
Salary Salary : AED 2000/- + Accommodation + FoodWork Location : Dubai, Al QuozJob Description:We are looking for a reliable and skilled Van Driver for a Furniture Factory in Al Quoz, Dubai. The ideal candidate will be responsible for transporting furniture and other materials to and from our factory, ensuring timely and safe deliveries to our customers, and assisting with various logistics operations. The role requires a focus on customer service, adherence to safety regulations, and maintaining the vehicle in good working condition.Key Responsibilities:Safely operate a van to transport furniture and other goods to designated locations.Load and unload furniture, ensuring items are carefully secured to avoid damage.Follow delivery schedules and routes to ensure timely deliveries to customers.Assist in the loading and unloading process, ensuring all items are handled with care.Maintain an organized and clean vehicle, performing basic maintenance tasks (e.g., checking fluid levels, tire pressure).Verify and ensure all delivery documents (e.g., invoices, delivery notes) are completed accurately.Provide excellent customer service during deliveries, including addressing any customer inquiries professionally.Adhere to all road safety regulations and traffic laws within the UAE.Report any vehicle issues or accidents to the supervisor immediately.Assist the warehouse team with loading/unloading tasks as needed.Ensure all products are safely delivered and placed as per the customer’s instructions.
Recruitment Coordinator (Blue Collar Hiring)
Assist in managing blue-collar recruitment campaigns, with a focus on sourcing candidates from other countries.Provide administrative support for campaign management and coordination.Facilitate communication between the recruitment team, candidates, and clients.Ensure all recruitment records are maintained accurately and in compliance with local laws.Keep management updated with progress and challenges in recruitment efforts.Perform additional administrative tasks as assigned by the department.
Public Relations Administrator (Arabic)
The Public Relations Administrator is entrusted with overseeing and coordinating all administrative processes and activities related to Public Relations Officers (PROs) and government entities. This role ensures the efficient and timely execution of all PRO-related tasks, facilitates seamless communication between internal teams and external stakeholders, and maintains transparency in all administrative activities.Key Responsibilities:Administrative Oversight and Coordination: Oversee and manage the day-to-day administrative processes related to Public Relations Officers (PROs) and government entities, ensuring all tasks are completed accurately and within the specified timeframes.Process Management: Develop, implement, and streamline processes that support efficient PRO operations, ensuring that all necessary documentation, applications, and reports are handled promptly and in accordance with regulations.Timely Execution of Activities: Ensure that all activities are executed within the required turnaround times, consistently meeting or exceeding the expectations set by management and stakeholders.Internal and External Relationship Building: Establish and maintain strong, professional relationships with Public Relations Officers, government agencies, internal stakeholders and Clients. Foster a collaborative and responsive work environment to facilitate the smooth execution of tasks.Transparency and Reporting: Provide clear, consistent updates and reports on administrative activities, ensuring transparency and accountability in all dealings with government entities and internal teams.Stakeholder Engagement: Act as a liaison between the organization and clients, addressing inquiries, facilitating approvals, and ensuring compliance with regulations.Problem-Solving and Conflict Resolution: Handle any issues or discrepancies that arise in relation to PRO activities, providing effective solutions and resolving conflicts in a timely and professional manner.
Administrative Assistant (Emiratisation)
Provide administrative support to ensure efficient operation of the office.Answer and direct phone calls; take messages when necessary.Organize and schedule appointments and meetings.Maintain and manage office supplies inventory.Assist in the preparation of regularly scheduled reports.Develop and maintain a filing system (both physical and digital).Perform data entry and maintain accurate records.Support team members with various administrative tasks as needed.Communicate effectively with clients, vendors, and team members.Assist with onboarding new employees and managing office logistics.
Posted 4 months ago
Call Centre Executive (Urdu)
Manage inbound and outbound calls professionally, ensuring customer queries are addressed efficiently.Document all interactions meticulously in the CRM system to maintain accurate customer records.Identify and escalate issues that require further attention, ensuring prompt resolution.Provide detailed product and service information, empowering customers to make informed decisions.Utilize strong problem-solving skills to handle complaints and provide effective solutions.Maintain a high level of product knowledge to answer customer inquiries confidently and accurately.Achieve individual and team performance targets, contributing to the overall success of the call center.Participate in training sessions and workshops to enhance skills and improve service quality.Foster a positive relationship with customers, aiming for high satisfaction and loyalty.Collaborate with team members to share insights and best practices, enhancing team performance.
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