On-Site Jobs in UAE

Work Controller with Brand & MFP related Technical and Commercial SkillsManage customer incoming calls and update the repair status.What you will do:-Description of Accountability:OA WORK CONTROLLERManage Jobs / Customer requestsLog Service delivery requests & Supplies delivery requestsEnsure SLAs in attending calls with least Call Abandon RatioAllocation of Jobs taking into consideration geographical routing, Maximize per day per Tech productivity, Meet response time 2 – 4 hours, Assess Load Vs Capacity of TechsPlan the Preventive Maintenance schedule (based on AMC terms and/or Document volume of the Printers / MFPs)First Line Support (FLS) - Provide resolution over the phone / email to the Customers for their Printers / MFPs (product features, Scan / Print / Fax issues/Solutions issues)Awareness of Brand’s Technical data repositories (portal based / local data base Ex. Ribbon) for product features and service-related dataCustomer relationship management (key for CS and for service referrals for new machines)Work in close coordination with Supervisor / Manager and the field teams (technical & delivery crews) for real time / dynamic service support to the customersPrepare Estimates / Quotes – Awareness of Spare Parts and the replacement articlesFollow up for estimate approvalsUpdate full cycle of the Jobs in SAP – Notification/Service order/Spare requests/Job update/InvoicingCo-ordinate with stores for parts / unitsFiling of relevant documents.Co-ordinate with Drivers for the committed deliveriesMIS reportsAV WORK CONTROLLERFollow up with customer for estimate approvalUpdate full cycle of the Jobs in SAP – Notification/Service order/Spare requests/Job update/InvoicingCo-ordinate with stores for parts / unitsPrepare Estimates / Quotes – Awareness of Spare Parts and the replacement articlesAllocate the daily incoming jobs to techniciansFollow up with technicians and customers for field appointment and ensure the schedule is attending as per the commitmentEnsure the feedback / schedule changes if any to be updated to the customer in timeFiling of relevant documents.Co-ordinate with Drivers for the committed deliveriesFollow up and collect the outstanding payment from the customersMinimum 15 hello calls to the customers and update the report and submit on every Saturday.Customer complaints very minimal – based on the targetCustomer incoming calls to be attended within min rings based on the target

Posted 3 days ago

Job Overview:This role will focus on the sales, promotion, and technical support of Instrumentation products to industrial clients across various sectors. The ideal candidate will possess strong technical expertise in measuring instruments like Flow, Pressure, Temperature, Isolators, Barriers, JBs with exceptional sales skills, and the ability to deliver tailored solutions to meet customer needs.Key Responsibilities:• Sales & Business Development: Drive sales efforts by identifying new business opportunities and expanding market share for Instrumentation products and solutions.• Product Expertise: Serve as a subject-matter expert on Measuring products, providing in-depth technical knowledge to customers and helping them understand how our products meet their specific needs.• Customer Needs Analysis: Work with customers to understand their requirements and recommend appropriate products, solutions, and systems.Technical Support & Troubleshooting: Provide pre-and post-sale technical support for our products, assisting customers with product specifications, installation, and troubleshooting issues.• Solution Selling: Offer customized solutions that integrate flow products with the customer's existing operations, ensuring maximum value and efficiency.• Product Demonstrations & Training: Conduct detailed product demonstrations and technical training sessions to showcase the capabilities and benefits of our product range.• Sales Forecasting and Reporting: Maintain accurate sales forecasts, report progress regularly, and update management on market developments, opportunities, and challenges.• Relationship Building: Develop and maintain long-term relationships with customers, understanding their evolving needs and offering solutions to meet them.• Market Analysis: Monitor industry trends, customer feedback, and competitor activities to inform business strategy and ensure products we are competitive.• Collaboration:Work closely with cross-functional teams, including internal sales, logistics, and finance, to ensure customer satisfaction and the timely delivery of solutions.• Negotiation & Closing: Lead negotiations, close sales, and ensure the terms align with company goals while maintaining customer satisfaction.

Posted 3 days ago

Posted 3 days ago

Design and develop innovative engineering solutions that meet customer requirements while adhering to industry standards.Design and analyze structural systems, ensuring they meet safety standards and regulations while considering environmental impact.Prepare detailed project plans, including timelines and budgets, to ensure efficient project execution and resource allocation.Conduct site inspections and assessments to monitor construction progress and compliance with design specifications.Collaborate with architects, contractors, and other engineers to resolve design issues and implement effective solutions.Utilize advanced software tools for modeling and simulation to predict structural performance under various conditions.Assess and manage risks associated with construction projects, identifying potential challenges and developing mitigation strategies.Oversee the quality control process during construction, ensuring materials and workmanship meet the required standards.Prepare technical reports and documentation for stakeholders, detailing project progress, findings, and recommendations.Stay updated with industry trends, regulations, and technologies to enhance project outcomes and ensure compliance.Participate in public consultations and presentations, effectively communicating project details and addressing community concerns.Conduct thorough testing and analysis of prototypes to ensure reliability and performance before full-scale production.Utilize CAD software to create detailed designs and technical drawings, ensuring precision and accuracy.Maintain comprehensive documentation of design processes, testing protocols, and project timelines for future reference.Conduct feasibility studies and risk assessments to inform decision-making and optimize project outcomes.

Posted 3 days ago

Are you passionate about cars and have a knack for sales? We have an exciting opportunity for you to join our team as a Toyota Sales team in Sharjah. In this role, you will have the chance to maximize every sales opportunity and build long-term relationships with our esteemed clientele. You will be responsible for achieving sales targets, maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales, all while maintaining high standards of Customer Satisfaction (CSV) and Net Promoter Score (NPS) throughout the customer journey.What you will doSales Volume: Achieve and maintain the company-prescribed sales standards for your area of operation, enhancing and maintaining the company's and brand's image and prestige.Customer Satisfaction: Achieve or exceed CSI/NPS objectives, ensuring maximum customer satisfaction and repeat sales.Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on the number of prospects logged, ensuring the achievement of the company's business objectives and a larger customer/prospect base.Cash and Credit Control: Ensure that company procedures are adhered to while handling cash and credit customers, ensuring the safety of cash and minimal chances of any loss.Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry trends, new features and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Posted 3 days ago

To act as a trusted advisor to senior line management on all human capital management matters; to ensure a keen understanding of the business so as to implement HR strategies and practices that support robust business growth; reinforce a culture of performance focus, meritocracy and diversity; and comply with Group HR policy.What you will do:Organisational DevelopmentStrategyIn liaison with the Business MD, SHRBP, Group MD and Group HR Director create a HR strategy for the business and the annual HR Plan. Communicate plans and progress against the plan to the HR Function and the Business Units.  Create and support a continuous improvement environment for HR Activities within the Business Units.CapabilityEnsure new employees are properly inducted into the business and given support to become productive as quickly as possible.  Develop succession plans and retention strategies for key talent and positions. Develop and execute a learning and development plan that equips individuals with necessary skills.  Formulate and implement performance management plans to improve performance or assist with exit from the organisation.Training & DevelopmentAs part of the HR Plan specify training initiatives required to support the business, liaise with Group Training Department to ensure appropriate initiatives are delivered.  Ensure training needs of key and high potential staff are identified and delivered.  Ensure all key positions have identified successors.Employee RelationsManage ER issues within the business units.  Support line managers in creating a culture of employee engagement based upon ‘Al Futtaim Way’ values.  Reinforce at all times a culture of meritocracy, performance-focus and diversity.  Act as an advisor to line managers in order to educate them and minimise risk.  Ensure compliance with local law and Group policy throughout the employee lifecycle.  Communicate and implement changes to HR policies and procedures.  Ensure disciplinary procedure is properly applied before any employee is exited from the business.Business PartneringAct as a trusted business partner and coach to senior line management.  Consult and support line managers across the business units.  Focus on measuring the employee engagement of the business units and take actions necessary to improve it.  Advice, coach and mentor management and HR team on people related issues.Workforce OptimisationPlay an advisory role in creating and managing a lean and multi-skilled workforce.  Support and facilitate the implementation of business structure reorganisation and consolidation to deliver efficiencies.  Play a key role in communicating organisational messages and monitoring feedback within the business units.  Ensure compliance with localisation policy and targets.Financial ManagementProvide line management with regular and  financial reporting of employee costs. Ensure annual manpower budgeting exercise is conducted accurately and efficiently.  Create, obtain approval for and manage HR Department budget. Ensure HR Team adherence to the business financial systems and processes.HR PolicyTo ensure compliance to HR policy is maintained,  to review and strengthen business internal controls and procedures, ensure compliance of DOA and provide leadership on process and governance. Ensure compliance with laws, regulations and other requirements.  To ensure that Emiratiazation focus is maintained and diversification goals are reinforced and achieved.

Posted 3 days ago