Customer Service Jobs in UAE

Our client is a leading importer of premium luxury cars in UAE, looking to hire sales executives for Abu Dhabi & Al Ain showroom.• Making all deliveries of vehicles a special occasion and ensuring that all features and benefits are demonstrated and explained in detail.• Liaise with the bank and insurance companies to obtain favorable deals for the customer and the company.• Ensure proper and accurate processing of paperwork & and documentation.• Utilize the company’s database for prospecting, repeat sales & and referrals.• Ensure the prevailing pricing structure is adhered to at all times.• Meeting and exceeding fleet sales and profitability targets of the department.• Successfully responsible for effectively implementing and monitoring the effectiveness of marketing activities.• Responsible for the continuous improvement in efficiency, quality, and adherence to the Quality Management System.• Present and demonstrate the product range to meet each customer’s corporate requirements as per the sales certification program and sales process modules.• Communicate and meet with customers on a regular basis with regard to promoting the Brand and its products.• Develop and maintain customer relations and ensure customer business growth

Installation, testing and commissioning activities and providing advice on testing and commissioning procedures and documentation.Monitoring progress, recording all test results, witnessing final testing and acceptance of equipment and compilation of all documentation for inclusion in the site tests and handing over.Ensuring the safe testing and commissioning of completed installations to achieve the necessary system / plant performance in accordance with project programme requirements and specifications.Conducting Client training for the systems at project location for handing over and close out of projects.Implement an established project plan, monitor progress and performance against the project plan.Plan, Allocate, Mobilize Manpower for Site with approval from Project Head.Good Knowledge in ADMCC/SIRA Standards

- Serve visitors by greeting, welcoming, and directing them appropriately.- Notify relevant employees when visitors arrive.- Keep an eye on security and telecommunications systems.- Answer visitors’ questions, calls, and emails, and provide them with the relevant information.- Maintain visitor, employee, and department directories and logs.- Follow security procedures, such as monitoring the logbook and issuing visitor badges.- Organize the reception area while complying with office procedures, rules, and regulations.- Arrange meetings, schedules, and travel accommodations for senior staff.- Keep a record of office supply inventory and expenses.- Sign for deliveries and ensure all mail and packages are distributed accordingly.- Support and provide Admin duties and responsibilities Requirements - High school diploma or general education degree (GED).- Experience in a similar role.- Strong communication and organizational skills- High level of professionalism and courtesy- Excellent time-management skills- Works well with others and can multitask- Proficient in Microsoft Office software- Great attention to detail- Available to join immediately

The candidate is expected to follows a selected number of clearly defined procedures under general guidance. Handles inquiries of moderate scope and complexity within customer service areas, such as :• Account Management• Customer Issue Resolution• Customer Inquiry Support• Customer Service Analytics• Service Automation – Inbound & Outbound calling.• Handles inquiries of moderate scope and complexity.• Uses basic analytical skills to interpret information, examine variables, draw conclusions, and assess alternative methods.• Handles varied customer transactions, including inbound calls, service complaints, general product inquiries, customer order entry and servicing customer accounts.• Communicate with other departments and providers to research and resolve issues, identify and implement service solutions; monitor progress using service measurement systems; identify areas to improve communications and efficiency of operations through continuous improvement efforts; work to enhance knowledge in key service areas; creates basic reports and provides moderate analysis• Handles customer inquiries/complaints of moderate scope and complexity such as product returns/exchanges, pricing issues, product promotions, where to buy products, etc. and suggests improvements to respective department(s)• Analyzes, recommends, and suggests alternative solutions to meet customer needs and/or account specific needs. Builds credibility and trust with Client customers by providing value added services such as recommendations for product applications, promotional opportunities, order enhancement, related sales, etc.• Assists in reviewing specifications for Client’s customer service methods and procedures, performs order management including shipping routings, order consolidations, import/export, expedites, investigates customer billing issues• Reviews purchase order requirements to ensure compliance with Client terms and conditions. Follows up with customer before accepting order if non-compliant orders, participates in customer meetings to identify areas of opportunity to improve customer satisfaction, communication, and efficiency• May serve as a subject matter expert for ongoing business transformation efforts for assigned area of responsibility.• Actively participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Client’s values and ethical standards.Skills and Expertise• Customer Service mindset & Problem-solving skills• Processes & Procedures driven• Team player, results driven & independent approach• Ability to operate with multiple platforms MS Office, and solid Excel skills. Salary:AED 15,000 to 16,000 per month inclusive of fixed allowances. Requirements Client is looking for candidates who must have the following qualifications:• B.A. in Business Administration or its equivalent• 3 years of experience in export and customer service operationsAdditional qualifications that could help you succeed even further in this role include• Basic knowledge Customer Service Theories & practices within Customer Service (such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics).• Fair knowledge of Letter of Credit & incoterms• Makes continuous progress to achieve required level of tech/process/systems knowledge.• Develops knowledge of assigned area of responsibility including product and market detail and Client structure, organization, and business.• Knowledge of technology such as customer portal, social media, social community, CRM tool, etc. Knowledge of computer programs and corporate systems relevant to the assigned area of responsibility is normally required. Generally requires the ability to communicate in written English as primary language requirement, and having the ability to read / write Arabic (would be an added advantage but not mandatory).

• Answer visitors’ questions, calls, and emails, and provide them with the relevant information.• Communicate effectively in Arabic and English, both orally and in writing.• Provide general administrative support.• Maintain visitor, employee, and department directories and logs.• Organize the reception area while complying with office procedures, rules, and regulations.• Handle incoming and outgoing mail and packages.• Monitor and control access to the premises, following security protocols.• Assisting the HR team with recruitment, onboarding, and termination processes.• Handling transcription, printing, photocopying, and faxing.• Recording and maintaining office expenses.• Handling travel arrangements.• Managing meeting room availability.• Taking and ensuring messages are passed to the appropriate staff member in time.• Ensure a hospitable and welcoming environment for guests. Requirements • Proficient in Arabic and English.• Preferably minimum 2 years of experience.• Strong communication and interpersonal skills.• Familiarity with basic office equipment and computer applications.• Excellent organizational and time-management skills.• Minimum Batchelor’s degree.• Familiarity with multi-line telephone systems.• Prior experience with Microsoft Office and typing.

Roles & Responsibilities Having experience working on Zendesk Handle customer inquiries and complaints through phone, email, or chat in a professional and efficient manner. Provide accurate, valid, and complete information to customers. Build sustainable relationships with customers through open and interactive communication. Resolve customer issues by investigating problems, developing solutions, and making recommendations to management. Follow communication procedures, guidelines, and policies. Maintain customer databases by entering, verifying, and updating customer information. Desired Candidate Profile Arab National with fluency in both written and spoken Arabic. High school diploma or equivalent. Previous customer service experience preferred. Ability to work night shifts, including weekends and holidays. Excellent communication and listening skills. Good computer and typing skills. Problem-solving and multitasking abilities.   Job Timing : Only Night ShIfts / 6 days a week.

Roles & Responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment. Cleaning service and seating areas. Describing menu items and suggesting products to customers. Desired Candidate Profile Servicing customers and taking orders. welcome customers and take their food and drink orders. handle raw and cooked food, following food hygiene rules. set up and keep all eating and serving areas clean and tidy. bring food and drink to the table or take-away point.

Roles & Responsibilities To grow Organization’s customer base by acquiring new SME customers, managing relationship with them, and developing new avenues for increasing company’s top line. · Maximize profit and achievement of the growth of SME client’s portfolio · Achieve agreed KPI objectives by development of existing and new relationships. · Build effective relationships with clients to retain and develop sustainable relationships. · Coordinate with other departments to render effective services to the customers. · Assure continued customer communication and satisfaction. · Timely reporting on customer experience related matters · Timely and regularly of call reports and future Pipeline as per KPI’s · Timely reporting to concerned parties on all Operational Risk, Fraud, AML, and all related issues. Desired Candidate Profile · Bachelor degree in, Banking, Finance or Commerce   Ideal Candidate will have :· A minimum of 6-8 years of SME banking experience preferably with reputable bank or financial institution · Specialized in SME Financing mainly (POS Loan or Merchant Loan) · Candidates with Asset or Lending experience will be preferred.

Roles & Responsibilities Taking orders, preparing food and beverages, and providing excellent customer service to our guests. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work in a fast-paced environment. Deliver food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Organize the table and keep up a neat and clean dining area. Provide checks and gather bill payments.

Roles & Responsibilities Receive Field Requisitions/Service Requests (FR/SR), check for items requested are from the stock or new materials and has all the required information in the FR/SR prior to receipt Issue the materials available in the stock from any stores location where the material is available and generate Stores issue note. For materials not available in the stock or for new materials that need to kept in the stock, process the Field Requisition for procurement of these materials Supervise the off-loading of incoming materials, carry out physical inspection and physical count to verify quantity and quality is in line with the requirements mentioned on the purchase orders. Arrange for inspection with the requestors if required, complete the inspection prior to receiving the materials Keep raw material, spares, finished products and other stock items well stacked in the designated storage locations. All the stored materials should be easily accessible and safely handled as per HSE guidelines, standards and procedures The storekeeper should ensure that sufficient inventory is available at the stores to avoid being "out of stock". Monitor inventory levels at all items, identify obsolete and damaged materials Check for shortages and damages and prepare the necessary reports for damages and rejections. If required Non-Conformity Reports should be raised if the circumstance demands All material returns from the site should be thoroughly inspected before processing into the inventory and upon inspection should be stored at the designated locations. Seek

The Customer Service Executive is responsible for serving customers by providing service information and communicating issues and clients’ complaints to the Operations team, then follow up the progress and updating the clients. These tasks to be carried out in line with the organisation's needs to comply with business objectives in the short, medium and long terms and in accordance with the terms of our various contracts and the Integrated Management System.Job responsibilities:• Management of queries, potential complaints and incoming calls : process and provide solutions for all customer queries, needs and demands (Q&A).• Log collection issues according to their types and provide feedback to the Community Manager after investigation with the operations.• Keep records of all data.• Educate the customers about all the services related information, reward system, and any change to the procedures when necessary.• Contribute to the re-assignment of the collection missed by our collectors within 48h• Follow-up of the rewards partner vouchers• Attract potential customers by answering service questions; suggesting information about other services.• Follow up of the requests coming through the eShop• Receive customers’ complaints and handle them as per RECAPP Customer Management Procedure.• Follow up to ensure that appropriate actions were taken on customers' requests.• Liaise with clients and prepare required documents to issue NOCs from related authorities to dispose of selected waste, i.e. hazardous waste or sludge.• Assist with other tasks including quotations, invoices, asset deliveries.• Handling and recording the department’s petty cash.• Attend regular Operations Department meetings.• Diligently performs any other reasonable work or related tasks at the request of his/her manager.Quality Health Safety & Environment:• Understand, implement and follow the Veolia QHSE policies.• Report any HSE incident immediately, as per RECAPP HSE procedures.• Implement and coordinate QHSE procedures onsite.• Implements and encourages the behavioural based safety culture through safe job observations.• Perform daily meetings with subordinates to monitor and promote a safe workplace.• Actively participate in the HSE incident investigations and prepare required reports in consultation with the department's manager.• Never attempt to do the job in an unsafe manner which may adversely affect them, co-workers and/or general public.• Carrying out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with QHSE procedures.• Consult senior, if aware of any unsafe practice or condition, or if in any doubt about the safety of any situation.• Obtaining and using the correct tools/equipment for the work and not to use any that are unsafe or damaged. All tools, equipment and personal protective equipment must be stored in good condition in the approved place after use.• Using the correct personal protective clothing/equipment and follow the safety requirements and procedures.Veolia Values:• Comply with Veolia Group Values; Responsibility, Community Spirit, Respect, Innovation and Customer Focus• Take initiative and always act in a professional and ethical manner.• Represent RECAPP in a courteous, helpful and business-like behavior.• Maintain an uncompromised level of confidentiality and integrity related to all RECAPP information and operation in general.• Adhere to and encourage adherence to all corporate policies and procedures.Teamwork and Collaboration:• Maintain coordination and effective working relationships with RECAPP teams.• Train, assist and develop RECAPP colleagues.• Participate in overtime tasks as required from time to time.Organising and Reporting:• Preparing monthly reports and submitting them to customers.• Ensure that reporting is performed promptly and accurately.• Organize soft & hard files with focus on digitalization.• Produce and update reports within specified time as required.Communication:• Report all relevant information to the department’s manager promptly and accurately.• Ensure effective and prompt communication at all times. Requirements Educational Requirement:• Hold a relevant educational qualification from a well recognised and reputable academic institution fit for the required job function.• At least 4 years proven experience in the same position preferably in the waste management, oil & gas or related sectors.Technical Skills:• Good knowledge of waste management practices and hazards.• General knowledge of Environmental hazards and HSE principles.• Innovative and continual improvement mindset.• Effective problem identification and problem solving.Teamwork and Collaboration:• Ability to adapt to changes in the work environment.• Maximum flexibility due to the nature of work.• Ability to work effectively in a multicultural team environment.• Excellent interpersonal and conflict handling skills.Communication:• Good command of written and spoken English and Hindi/ Urdu is a must.• Good command of Arabic is an advantage.• Able to transfer knowledge to colleagues, interns and students.• Ensure proper record keeping.• Communicate accurately, correctly, timely, effectively and in an appropriate manner using email, documentation and verbally.Organizing and Reporting:• Excellent planning and organizing skills.• Excellent workload and time management.• Excellent report writing skills with attention to detail, correctness and accuracy with good use of English and technical terminology.• Able to create new reports and tools for use by employees and department’s manager...IT Skills:• Proficiency in Google suite and apps.

You will be responsible:- To act as a liaison between the customers and the company.- To professionally and effectively manage visitors, customer queries and complaints;- To log in the company system, effectively communicate, track and close all queries and customer complaints;- To ensure high customer satisfaction in businessJob responsibilities:- Receive visitors at the front desk by greeting, welcoming, answering and directing them appropriately;- Notify concerned employee of visitor arrival.- Answer, screen and forward incoming phone calls and operate the switchboard;- Provide information to callers; take and relay messages- Proactively attend and respond to sales and general queries, customer complaints, payment collection and invoice discrepancies- Enter customer queries and complaints in ‘Clear’ or any other assigned company system;- Ensure its timely communication to the concerned employees;- Also, ensure its timely closing in the system.- To regularly collect customer feedback and do customer satisfaction surveys, if advised; Identify gaps and communicate to higher authorities- Maintain office directory and guest logbook, keep a safe and clean reception area and maintain a professional office ambience- Schedule appointments, coordinate meetings and organise meeting room bookings- Provide administrative and clerical support, prepare letters and documents- Documenting and communicating various actions, irregularities, and continuing needs- Receiving, sorting and distributing courier, documents and packages- To do cross-functional coordination with all concerned departments, so as to effectively resolve cross-functional issues, if assigned- To maintain good and long-lasting relationship with clients by providing support, information and guidance, researching and recommending waste management solutions and service improvement initiates- To Prepare the required monthly and /or any other MIS report, as assigned by your reporting manager- Monitor market conditions and competitor activity and provide its feedback to the Line Manager- To maintain professional and technical knowledge through continuous learning, by attending educational workshop, training and e-learning programs, by reviewing professional publications and by benchmarking best practices- Responsible to comply with the applicable HSE and company policies and procedures, UAE laws and applicable regulations- To work ethically and to report any violations and acts that may affect the health, safety, environment, ethics and company reputation- To Perform any other task, as assigned from time to time by the company, based on business requirement.Working conditions:- Considerable amount of time to be spend attending and responding to phone calls and many times for longer time duration.- Needs to work more independently and mostly from office- Standard hours of work. Sometimes, based on business requirements, the employee maybe required to work for extended hoursPhysical requirements:- Expected to dress professionally, as per the company standards- There may be a requirement to physically inspect waste on duty. Requirements - Education: Graduation from an accredited University.- Professional Certification: Business or waste management related certification preferred.- Specialized knowledge: preferably in Waste Management industry- Skills: Communication, Organizational, and Interpersonal skills; Problem Solving Skills- Computer Skills: Computer literate (Microsoft Word, Excel, e-mail, internet, etc.)Other characteristics such as personal characteristics: Should be a team player, honest, self-confident, disciplined, highly organised and able to prioritise tasks, pleasing personality, empathetic and patient.- Experience: At least 2 years of relevant work experience.

Our client is a fast-growing FinTech in the online trading industry who provide a cutting-edge platform for clients to trade CFDs on global financial markets. We are looking to hire a dedicated and client-focused Arabic speaking Relationship Manager to join the team and assist in the onboarding process, while providing ongoing support to existing customers. This is a client-facing role with a strong focus on maintaining high standards of integrity, compliance, and customer satisfaction.Responsibilities:• Act as the key point of contact for high-net-worth clients, utilizing your existing book of contacts within the GCC.• Establish and maintain strong relationships with clients, ensuring world-class service.• Provide clients with an in-depth understanding of international markets, local competitors, and CFD trading.• Assist clients with onboarding requirements and offer support in person or over the phone.• Review client lists, contact customers with missing requirements, and prioritise based on urgency.• Conduct client visits, run through our trading platform, and answer client queries.• Obtain necessary onboarding documentation and clarify any questions regarding our processes and charges.• Offer general administrative support as needed and be open to taking on additional duties. Salary:AED 25,000 to 35,000 per month inclusive of fixed allowances. Requirements Requirements• Bachelor's degree in a relevant field, such as finance, business, or law.• Compliance and/or AML related certifications from organizations like ICA, ACAMS, CISI, or similar are advantageous.• Minimum of 2-3 years' experience working at a UAE based, regulated financial institution.• Experience at a trading/brokerage firm or CFD trading firm is highly advantageous.• In depth knowledge of DFSA regulations and UAE federal laws related to anti-money laundering, terrorism financing, and proliferation financing.• Excellent command of written and spoken English and Arabic.• Strong research and analytical skills with the ability to apply sound judgment.• Familiarity with Data Protection laws and rules is a plusThank you for your interest.All applications are viewed and evaluated according to the role requirements. We aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. If you have not heard back from us within 2 weeks, please consider your application unsuccessful

Roles & Responsibilities Candidates with PSBD License and Valid Manual UAE driving license. Must be Able to drive manual gear vehicles. we require Candidates with UAE Security Guard Experience of atleast 2 years.

Roles & Responsibilities Support & Enhancement of existing Hyperion Planning Budget system Enhancements / Troubleshoot to the current Hyperion System (Forecast, Balance Sheet, Cost allocation, etc.). Enhancing and updating Data load rules to perform dynamic cube build and data loading. Actively participate in team and users meetings to synchronize the Hyperion project advancement, and train end users. Changes in Business Rule, Calc script and load rule and bug fixing Work on Hyperion Shared Services to list user directories, users, groups, projects, and applications. Also worked on User Authentication and Provisioning (Role-Based Authorization) Essbase, Planning, Reporting and Analysis and Business Rules users. Create and/or update the Web forms for budgeting and forecasting systems using Hyperion Planning. Understand the business processes, how the application supports the business processes, Technical leadership for Enhancement project Driving requirement gathering and elicitation for Financial Planning and Reporting Reviewing detailed design of the Hyperion Planning/ Essbase / Reporting solution Coordinating and driving discussions with stakeholder teams for design sign-off Mentoring and supporting development teams through the Enhancement phase of project execution Reviewing Training Material and assisting with User Training sessions. Driving System Integration Testing and supporting User Acceptance Testing of the Financial Consolidation and Reporting solution. Verifying Production deployment and roll out. Providing training to end users Desired Candidate Profile QUALIFICATIONS : Bachelor’s Degree in relevant field RELEVANT CERTIFICATIONS : (either required or preferred) Required Professional Certification: Hyperion Certification or similar certification YEARS & NATURE OF EXPERIENCE : 5 to 7 years of experience LANGUAGE REQUIREMENTS : Full professional proficiency in English Language

Roles & Responsibilities BlockDelta has been exclusively engaged in the search for an accomplished Chief Executive Officer (CEO) to lead a dynamic firm. The ideal candidate should possess the ability to collaborate closely with board members to ensure the success of the organization. Additionally, the candidate should demonstrate proficiency in steering the company in alignment with the board members' direction and company policies, playing a pivotal role in achieving strategic goals. Requirements Need to have experience in Financial services, Blockchain, or Crypto industry. Previous experience working with UAE regulators such as VARA, FSRA, Central Bank of UAE. Proven experience in Sales & Business Development. Minimum of 5 years of experience working in the UAE. More than 5 years of experience in Business Head or Leadership roles. Advanced degree such as MBA or other postgraduate qualifications. Strong leadership skills with the ability to inspire, motivate, and make tough decisions. Proficient in long-term planning, strategic decision-making, and adapting to industry changes. Thorough understanding of business operations, financial management, marketing, and sales. Successful communication skills to convey vision, goals, and expectations to various stakeholders. Strong capability to analyze situations, make informed decisions, and solve problems. Exhibit ethical and moral values for maintaining trust and credibility. Building a strong network within the industry and business community is highly valued. This is a Full-time, on-site opportunity. If you are a seasoned executive with a passion for steering a company and achieving strategic goals, we encourage you to apply. Please forward your CV using the link provided. For additional updates, please feel free to follow our LinkedIn page.

Roles & Responsibilities Adhere to all traffic laws and regulations to ensure the safety of all occupants in the vehicle. Keep accurate records of mileage, fuel consumption, and any incidents or accidents that occur during the course of driving duties. Communicate effectively with dispatchers and supervisors to provide updates on delivery status or any issues encountered on the road. Follow company policies and procedures regarding vehicle operation, including dress code and conduct. Provide excellent customer service to passengers or clients, ensuring a positive experience throughout the journey. Stay up-to-date with road conditions, weather forecasts, and traffic patterns to plan routes accordingly and avoid delays. Assist passengers with loading and unloading their belongings, if applicable. Perform routine vehicle inspections and maintenance to ensure the vehicle is in proper working condition. Maintain a clean and organized vehicle, both inside and out. Desired Candidate Profile Valid driver's license for operating a light vehicle. High school diploma or equivalent education. Clean driving record with no major traffic violations or accidents. Previous experience as a driver, preferably in a similar role or industry. Familiarity with local and regional roadways and traffic patterns. Ability to communicate effectively in the local language, both verbally and in writing.

Roles & Responsibilities Purpose of the Job Oversees the warehouse daily operations and activities, including shipment and deliveries, conducting stock checks, recording warehouse transactions, storage of inventory, and responsible for safe and efficient operation of the material handling equipment in a warehouse. KEY ACCOUNTABILITIES IN DETAIL WITH SUB TASKS Ensure all the inbound & outbound shipments are physically inspected for quality, quantity, and matching documents (Temperature, Quality, Quantity, Items, Packing Dimensions etc.) before receiving in the system. Report any defect or deviation from accepted standards to concerned department and superior. Ensure that all transport vehicles are adequate to the products handled. Check, Receive and Inspect all incoming materials against the packing list and shipping documents; escalate any defects or damages and any discrepancies on shipment received to relevant departments Responsible for 100% accuracy in completion of system transaction (SSE & JD) and cross Verification for Inbound and outbound on daily basis. 100% adherence to FEFO procedures, for production issuance and shipment; any deviation from FEFO needs to be reported to supervisor, or authorised by the concerned manager prior to issuance Initiating and performing weekly & monthly health stock checks. Achieve 100% inventory accuracy throughout the year Convey daily Inbound & outbound reports when necessary or requested Control and monitor car wash activities to ensure missing pallet and QUAD and LGV transactions (Smart Store/Automation) Monitor smart store transactions and timely report any deviation from common practice to concerned department (Smart Store) In the Event of Product Recall, support Operation team for product traceability & provide required inbound & outbound data to carryout successful Product recall fast and efficient Prepare and update reports as requested by superiors and as deemed necessary by supervisor’s self-judgment. Maintain the warehouse floor, the storage space, the filing cabinets and desk space in a neat and orderly manner+ Train and develop assistant storekeepers, Helpers and forklift operators on the best utilisation of warehouse tools. (HHT, Toolbox, System Knowledge) Ensure self and subordinates’ full adherence to company policies and trade regulations Measurable KPIs 1. Inventory Accuracy and Cycle Counts 2. Productivity-Pallets handled per Man hour 3. Compliance with GWP & HSE 4. Warehouse Utilization 5. Warehouse Damages Desired Candidate Profile Qualification / Certification Graduate degree will be an added benefit 3-8 years of experience Experience on ERP systems (SAP, Oracle) Knowledge on WMS Familiar with GMP and SOPs of Warehouse Experience with Warehouse activities; like receiving/dispatching RM/PM/FG deliveries to production and logistics transporters.

Job Brief: Shuraa is looking for a dynamic and proactive Front Desk Executive who will be the first point of contact for our company. In this role, you will need to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.   Responsibilities: • Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally. • Receive and greet all visitors in a professional and warm manner. • Develop and maintain a tracking system on all incoming & outgoing mails. • Assist in General Office administration. • Assist in any ad-hoc duties, projects, and activities as and when required. • Performs scheduling tasks including calendar coordination, reserve conference rooms and tele-conference services. • Performs data entry, and other administrative duties as assigned.   Requirements: • Minimum of two years’ experience working as a Front Desk Executive. • Proficient utilizing Microsoft Office programs (Outlook, Excel, and Word) • Exceptional verbal and written communication, organizational and multi-tasking skills including professional phone etiquette. • Have a proficient and professional image and excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels. • Able to coordinate several tasks to a successful completion with little or no supervision. • Uses sound judgment and problem resolution skills. • Thinks strategically and is proactive.

Position Title: Custom Clearance SpecialistEmployment Type: Full timeSalary: up to 7K all-inclusive depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client:One of the leading freight shipment brokerage firms for luxury cars, based in Dubai.Job Responsibilities:- Prepare and review all necessary customs documentation required for international shipments, including commercial invoices, packing lists, bills of lading, and certificates of origin.- Work closely with customs authorities to facilitate the clearance of goods through customs checkpoints and Coordinate with customs brokers and agents to resolve any issues or discrepancies in documentation.- Stay informed about international trade regulations, sanctions, and embargoes.- Advise internal teams on compliance issues and assist in developing strategies to mitigate risks.- Proactively identify and address potential clearance issues to prevent delays in the shipping process. Work to resolve any customs-related problems, such as customs holds, inspections, or rejections. Requirements Qualifications- Open to Asian and Eastern European nationals- Male, 25 to 40 years old- Bachelor’s degree in any related field- Should have at least 3 years’ experience in customs clearance or international trade compliance- Knowledge of customs regulations, tariff codes, and international trade laws- Strong attention to detail and organizational skills

Position Title: StorekeeperEmployment Type: Full TimeSalary: up to 4K AED all inclusive depending on experience and qualifications, plus duty mealsJob Location: Abu Dhabi, UAEAbout the Client:A fine dining Italian restaurant in Abu Dhabi.Job Description:• Oversee and maintain restaurant inventory, ensuring adequate levels of food, beverages, and kitchen supplies.• Place accurate and timely orders, inspect deliveries for quality, and manage stock rotation to minimize waste.• Maintain precise records of inventory levels, orders, and deliveries for efficient financial tracking.• Work closely with kitchen staff, suppliers, and management to address needs and ensure smooth inventory operations.• Monitor and uphold quality standards for incoming goods, adhering to health and safety regulations. Requirements Qualifications:• At least 2 years of experience as a Storekeeper in the F&B / hospitality industry in the UAEHow to Apply:Send your CV in word format online.

"PRO", Urgent and Immediate Opening with a Leading Oil and Gas Client in Qatar• To work as a company liaison with the government authorities for the purposes of company registration, immigration, work permits, security clearances and other permissions from various authorities required by the company for its operations in the Qatar as well as support in other regional entities.   Requirements • To ensure and process company registration / renewals and other related matters with relevant authorities.• Excellent communication skills in English & Arabic with through understanding of local culture as a native.• 5 years of Oil & Gas Industry experience as a PRO• Bachelors Degree or Equivalent

• Analyze drawings, specifications, work orders to determine optimal tooling and machine processes• Independently setup and operate multiple machines to quality standards• Align tooling, fixtures and attachments• Inspects machine while running• Monitors variations in positioning and cycle time• Assist with production as required• Create programs to produce quality parts maximizing and maintaining efficiency.• Experience with TruTops/TruBoos or Trumpf.• Program/edit existing program Requirements • Candidate must have 1-2 years of experience• Candidate must have experience in handling TruTops/TruBoos or Trumpf machines.• Candidate must be able to communicate well with team members.• Candidate must be willing to work in RAK

- Safely and responsibly operate company vehicles to transport materials, equipment, and personnel to and from designated locations.- Maintain high standards of personal hygiene and grooming and exhibit the highest levels of professionalism when engaging with clients at delivery and installation sites.- Ensure accurate and timely delivery and pickup of materials, products, and equipment according to assigned schedules and customer requirements.- Provide technical and installation support at project sites for proper and safe product installation.- Prepare for on-time deliveries by preplanning product loading and delivery routes.- Present gate passes and coordinate site access for restricted delivery locations when required.- Maintain a delivery log and customer-signed order acceptance forms and provide them to the production manager.- Maintain accurate records of vehicle use mileage, fuel consumption, and vehicle maintenance.- Report any vehicle maintenance or repair needs to the appropriate personnel to ensure that the vehicle is in a proper working condition.- Maintain effective communication with the manufacturing team to ensure timely delivery and pickup of materials and equipment.- Provide support within the manufacturing facility, including assisting with loading and unloading materials, organizing storage areas, and performing general warehouse tasks as needed. Requirements - Candidate must have valid UAE driving license (LMV)- Candidate must be able to join immediately.- Candidate must be presentable.- Candidate must be in the UAE- Candidate will be reporting to the Production Manager.

- Follow all safety precautions as listed out in the employee handbook and use personal protective equipment (PPE) appropriately to maintain a safe working environment at all times.- Skilled In soldering, wiring work and electrical component installation.- Conduct tests on electrical systems to ensure proper functionality, identify and rectify any issues.- Follow safety protocols and maintain a safe working environment during operations.- Inspect for any flaws or inconsistencies and address them promptly to meet quality standards.- Clean and maintain equipment, tools, and work area to ensure proper functioning and longevity.- Collaborate with fellow team members to ensure high work efficiency.- Log carried out tasks in the daily work log for efficiency tracking and reporting. Requirements - Candidate must be in the UAE- Candidate must have 1-2 years' work experience.- Candidate must be available immediately.- Candidate will report to the Production Manager.- Candidate must be able to communicate clearly.