Jobs in E-commerce companies, UAE

Drive traffic, engagement, and sales through SEO, SEM, social media, email, bulk SMS, WhatsApp, chatbots, and voice messaging.Vendor Management: Manage relationships with omnichannel marketing vendors.Analyze and optimize campaign performance using data-driven insights.Maintain cohesive brand messaging.Work with cross-functional teams on marketing initiatives.Follow the latest digital marketing trends and best practices.

Collect and analyze data to improve sales performance.Develop and maintain relationships with new and existing clients.Prepare and deliver sales presentations to potential clients.Achieve sales targets and objectives.Attend sales meetings and training sessions.Stay updated on industry trends and competitors.

Job Purpose:Provide & deliver a professional one-stop customer service and create a positive impression of the bank over the phone in line with bank s established standards operating procedures and policies.Principal Accountabilities:Ensure providing superior customers services & answer all incoming calls with maximum quality and highest productivity.Recognize and convert sales opportunities while answering prospect customers inquiries and deepen existing customers relationships by Cross Selling and generating sales leads.Applying sound & accurate product knowledge.Follow up all activities and requests arising from customers calls and deliver as promised.Complaints handling and problems resolution.Checking and updating customer s data and information.Provide management with valid and regular customers feedback.Ensure efficient secrecy by applying the standard security measurements before providing any information to callers as specified by bank s policy & proceduresAchieving quality and productivity KPIsSatisfactory execution and follow up of customers requests till it is closedFirst call resolution and number of escalated complaintsFull compliance of AML and bank s policies and procedures

Conduct outbound sales calls to potential customers and effectively communicate the benefits of the product or service being offered.Identify and qualify sales opportunities through active listening and probing techniques.Achieve sales targets and quotas on a consistent basis by effectively managing leads and closing sales.Build and maintain relationships with customers to ensure repeat business and customer satisfaction.Provide accurate and timely sales reports and updates to management.Maintain a high level of professionalism and customer service in all interactions with customers.

We are hiring for CONTENT MODERATORS here at Teleperformance, for one of the biggest social media platforms!.Requirements:•Languages: Urdu and Pashto is a plus•Work Location: Dubai - UAE•Experience: No experience required•Candidate must be inside the UAEMonitor and review user-generated content to ensure it meets the platform's guidelines and policies.Remove or flag inappropriate, offensive, or harmful content to maintain a safe and positive online environment.Respond to user inquiries and requests related to content moderation.Stay updated on industry trends and best practices in content moderation.Conduct regular audits and quality checks to ensure accuracy and effectiveness of content moderation.

Job Responsibilities:1. Providing prompt customer support on phone, whatsapp.2. Proactively reaching out to customers for support, new business and references3. Keeping customer record and timely follow-up4. Experience in Customer Service for 1 year preferred

Job Overview: The company is seeking potential and ambitious Reserve Management Trainees to support the company's management team and prepare for future leadership roles. Reserve Management Trainees will participate in training and rotation across various departments, gaining experience in multiple areas to prepare for senior management positions in the future." Responsibilities and Requirements: Participate in the company's rotation and training programs across various departments, including but not limited to marketing, finance, human resources, operations, and more. Learn and understand the company's business model, processes, and strategies, actively participating in company projects and decision-making. Adapt to different work environments and teams, possessing excellent communication and problem-solving skills. Continuously learn and develop by actively engaging in training courses and self-directed learning to enhance management and leadership skills. Demonstrate outstanding leadership potential, capable of assuming senior management roles in the future. Responsibilities:Help managers complete daily tasks .Understand each department’s (e.g. Marketing, Sales, Finance) daily processes and goalsGet familiar with personnel dutiesParticipate in company’s strategic planningHelp managers in evaluating performance (e.g. writing reports, analyzing data)Keep track of business revenue Research ways to increase profitability and lower riskCreate and give presentationsRequirements and skills:Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.)Comprehensive knowledge of MS OfficeStrong verbal and written presentation skillsExcellent math and computational abilityEffective communication skillsA degree in Management or Business

Review the submitted programs from the contractors and give comments/consent.Review the submitted update weekly progress reports and give comments/consent.Monitor the progress and give advice to the contractor for the required corrective actions-if required.Review the submitted claim from the contractors for EOT and give comments/consent and recommendations.Daily Progress Reports: you will need to update the information about the progress of activities at site. A section will be used for manpower and is dedicated for material.Weekly and Monthly Progress Reports: you will need to monitor the percentages completed (Actual vs Planned) in addition to any Issues the Contractor has still unanswered.Site Visits: This is the only way you can monitor the activities and have a visual idea about what is ongoing at site.Progress, Coordination, Special, Upper Management Meetings: You will need to keep your eyes focused on three items a. Scope b. Time c. Money Any issue that changes the contractually agreed upon data you need client approval at the earliest.Read and understand Contract Documents; Specifications, drawings, and BOQsReview the Approved Program of Works as often as possible.Keep your eyes on the Long Lead items. Usually, a program of works is divided into five sections. a. Material submittals. b. Shop drawings. c. Procurement d. Construction e. Commissioning and Handing Over. You will need to monitor these processes in sequenceAttend the kick off meeting.Participate in the Planning efforts for the project.Do the complete reporting to the client; daily, weekly and monthly.Highlight the weaknesses at site.Verify all the submitted reports by the ContractorsMaintain a Master Schedule for the client.Prepare presentationsInclude all changes to the scope and variation work requested by the Client or the Contractor.Participate in the closing out of the project.

We are hiring for CONTENT MODERATORS here at Teleperformance,for one of the biggest social media platforms!.Requirements:•Languages: Urdu and Pashto is a plus•Work Location: Dubai - UAE•Experience: Minimum 1 year experience in content moderation •Candidate must be inside the UAEMonitor and review user-generated content to ensure it meets the platform's guidelines and policies.Remove or flag inappropriate, offensive, or harmful content to maintain a safe and positive online environment.Respond to user inquiries and requests related to content moderation.Stay updated on industry trends and best practices in content moderation.Conduct regular audits and quality checks to ensure accuracy and effectiveness of content moderation.

Job Overview: The company is seeking potential and ambitious Reserve Management Trainees to support the company's management team and prepare for future leadership roles. Reserve Management Trainees will participate in training and rotation across various departments, gaining experience in multiple areas to prepare for senior management positions in the future." Responsibilities and Requirements: Participate in the company's rotation and training programs across various departments, including but not limited to marketing, finance, human resources, operations, and more. Learn and understand the company's business model, processes, and strategies, actively participating in company projects and decision-making. Adapt to different work environments and teams, possessing excellent communication and problem-solving skills. Continuously learn and develop by actively engaging in training courses and self-directed learning to enhance management and leadership skills. Demonstrate outstanding leadership potential, capable of assuming senior management roles in the future.

This is a full-time on-site role for a Call Centre Executive at One Prepay located in Abu Dhabi. The Call Centre Executive will be responsible for handling inbound and outbound calls, providing excellent customer service, resolving customer questions and concerns, and assisting with account management tasks.

We are hiring for Customer Service Representatives here at Teleperformance!Schedule: 6 days per weekSalary: 4,000 - 6,000 AEDLocation: Dubai, UAELanguages: Arabic & English Nationality: ComorosProvide excellent customer service by responding to customer inquiries and resolving issues in a timely manner.Maintain a positive and professional attitude when interacting with customers.Listen attentively to customer concerns and address them effectively.Record and document customer interactions and transactions accurately.Collaborate with team members to improve customer service processes.

We are hiring for Quality Analysts here at Teleperformance!Schedule: 6 days per weekLocation: Dubai, UAEMonitor and evaluate call center agents' performance to ensure adherence to quality standards and customer satisfaction.Conduct quality audits, analyze data, and identify areas for improvement.Provide feedback and coaching to agents on their performance, including recommendations for improvement.Develop and implement quality assurance processes and procedures.Collaborate with call center supervisors and managers to address performance issues and develop action plans.

We are hiring for Team Leaders here at Teleperformance!Schedule: 6 days per weekLocation: Dubai, UAELead a team of customer service representatives to deliver exceptional customer service and ensure customer satisfaction.Monitor and evaluate team performance, providing feedback and coaching to drive continuous improvement.Develop and implement customer service policies and procedures to optimize efficiency and effectiveness.Handle escalated customer inquiries and complaints, resolving issues in a timely and satisfactory manner.Collaborate with other departments to coordinate and streamline customer service processes and ensure seamless customer experiences.