Jobs in E-commerce companies, UAE

Assist Arabic-speaking customers by addressing inquiries and resolving issues promptly, ensuring high satisfaction levels.Provide detailed product information, features, and benefits to customers, enhancing their purchasing experience.Handle order processing and tracking, ensuring timely updates to customers on their orders.Collaborate with other departments to resolve complex customer issues, ensuring a seamless customer experience.Stay updated on product knowledge and industry trends to effectively assist customers with relevant information.

We are looking for a competitive Sales Executive with Foodtech, SaaS and restaurant acquisition background to help grow our business activities.Actively seek out new sales opportunities.Restaurant acquisition expertise.Set -up meetings with potential partners.Negotiate/close deals and handle objections.Collaborate with team members to achieve results.Gather feedback from prospect clients and existing partners and share with the team.

We are looking to engage with smart and passionate people with entrepreneurial mindset to work with us as Channel Partners in the UAE. You will be seeking new business opportunities by contacting and developing relationships with our prospective customers in the UAE region. You will get required training and continuous support from our corporate office.Please note there is no fixed salary instead you will get a very generous revenue share for the deals closed by you.Key Responsibilities:Ability to network and build good connection with decision makers in HR and L&D departments of organizationsWork with a go-getter mindset to generate outbound prospects (with cold calls, emails & LinkedIn) and qualify them through continuous follow-upsMaintain active engagement with leads through informed, strategic, and creative follow-upsSchedule demo calls and sales meetings with our corporate sales teamAssist in the sales process and act as first point of contact for prospectsBuild a solid understanding of the industry and sales process to spark meaningful conversations with prospects

Create and modify mechanical drawings using AutoCAD or other software as built drawings, and MEP coordination drawings including HVAC, plumbing& drainage, firefighting, MEP& RCP coordination, builders work, Electrical, Isometrics, Schematics, other MEP drawing, and Road- UGN layouts.Collaborate with engineers and other team members to ensure designs are accurate and feasibleProduce detailed specifications for manufacturers and construction teamsEnsure all drawings adhere to company and industry standardsRevise designs based on feedback from team members and clientsMaintain accurate records of all drawings and revisionsAttend meetings with clients and contractors to discuss project requirementsIdentify and troubleshoot design issuesEnsure all designs are completed within deadlines and budget constraintsContinuously update knowledge of industry advancements and new software

Conduct outbound sales calls to potential customers and effectively communicate the benefits of the product or service being offered.Identify and qualify sales opportunities through active listening and probing techniques.Achieve sales targets and quotas on a consistent basis by effectively managing leads and closing sales.Build and maintain relationships with customers to ensure repeat business and customer satisfaction.Provide accurate and timely sales reports and updates to management.Maintain a high level of professionalism and customer service in all interactions with customers.

1. Formulate and implement platform risk management strategies and plans to ensure the overall risk management of the group.2. Monitor and analyze the risk status and trends of the platform, propose risk warnings and preventive measures, and ensure the stability of the platform business and controllable risks.3. Lead the team to ensure that the work and quality of team members meet the requirements and standards of the group.4. Prepare risk management reports, report the platform risk management status and work results to superiors, and put forward suggestions for improvement and optimization.5. Work closely with other departments and projects to coordinate and promote the implementation and implementation of risk management work, and promote the stable operation and sustainable development of the group.6. Continuously optimize risk management systems and processes, improve efficiency and accuracy, and reduce potential risks.7. Continuously optimize risk control strategies and models to ensure maximum group benefits and improve the company's competitiveness and sustainability.8. Lead and participate in the formulation and implementation of crisis emergency plans to ensure timely response and response to crisis events and minimize losses.

Job Title: HR Administration Assistant (Emirati Talent)Location: Dubai, UAEDepartment: Human ResourcesJob Summary:We are seeking a motivated and detail-oriented Emirati HR Administration Assistant to support our Human Resources team. This role will play a vital part in ensuring smooth HR operations and administrative processes, contributing to an engaging and efficient workplace for all employees.Key Responsibilities:HR Operations Support:Assist in the preparation and processing of HR documentation, including employment contracts, onboarding, and termination paperwork.Maintain accurate and up-to-date employee records, both electronically and physically.Recruitment Coordination:Support the recruitment process by scheduling interviews, maintaining candidate records, and coordinating assessments.Assist in onboarding new employees, ensuring a smooth transition into the company.Employee Relations:Act as a point of contact for basic HR queries and provide guidance to employees on company policies and procedures.Support in organizing employee engagement activities and events.Administration and Compliance:Ensure compliance with UAE labor laws and company policies.Prepare reports and presentations related to HR metrics and activities.Coordinate with government authorities for processes such as visa applications, renewals, and Emiratization targets.

Meet and Greet clients attending our booth.Explain company services in a structured and professional way.Provide guidance for potential and existing clients.Persuade potential customers to purchase services by demonstrating how the services meet their needs.

We are looking for a dynamic Marketing Manager to drive engagement and awareness for Zoftware. This role is essential in building and managing Zoftware’s brand presence, connecting with users, and fostering a community around our software solutions. The ideal candidate will be adept at digital marketing, content creation, and user engagement.Key Responsibilities:Develop and execute marketing strategies to grow the Zoftware user base and drive engagement.Manage digital campaigns, social media, and content creation efforts, including overseeing user-generated content and feedback.Collaborate with the team to analyze market trends and adapt strategies for optimal reach.Encourage platform users to share feedback and insights, boosting Zoftware’s visibility and engagement.

Responding to customer inquiries and resolving issues in a timely and professional manner.Handling customer complaints and escalating unresolved issues to the appropriate department.Keeping accurate records of customer interactions and transactions.Identifying and implementing process improvements to enhance customer support.Providing product information and assisting customers with product usage.Proactively contacting customers to gather feedback and measure satisfaction.Staying up-to-date with company policies and procedures to ensure accurate and consistent support.

Manage and maintain accurate inventory records, including tracking stock levels, conducting regular stock counts, and reconciling discrepancies.Coordinate with cross-functional teams to ensure timely and accurate inventory replenishment, including placing orders, monitoring delivery schedules, and resolving any issues that arise.Implement and maintain inventory control procedures to optimize stock levels, minimize stockouts, and reduce excess inventory.Monitor and analyze inventory trends and make recommendations for improvement, including identifying slow-moving or obsolete items and proposing strategies for their disposition.Collaborate with vendors and suppliers to ensure timely and accurate receipt of goods, resolve any issues with deliveries, and maintain strong relationships.Conduct regular audits of inventory data to ensure accuracy and identify any discrepancies or inconsistencies.Stay up-to-date with industry trends and advancements in inventory management to continuously improve knowledge and skills.Identify and implement process improvements to enhance inventory control and minimize costs, including developing and implementing best practices.Optimize inventory management systems and software to streamline processes and enhance efficiency.Generate and analyze reports on inventory levels, stock movements, and other key performance indicators to provide insights and support decision-making.

Company: Bisdesk Designation: Sales ManagerJob Type: Full-time Work: On-siteSalary: AED 6, 000 per monthEducation: Bachelor's (Preferred)Experience: Min 3 - Max 7 YearsLanguage: English (Preferred)Location: DubaiAbout Company:Bisdesk is an inspiring community-based marketplace for workspaces - connectinghosts and entrepreneurs on a global platform.We’re the future of the office network, helping start-ups and established companies alikefind the perfect workspace community, while giving hosts new avenues to thrive.Job Summary:The Marketing & Business Development Manager for Bisdesk will be responsible fordriving sales, managing key client relationships, and expanding the market presence.This role involves developing strategies to attract new partners (workspace providers)and customers (businesses and individuals seeking workspace solutions). The SalesManager will work closely with the marketing and operations teams to meet salestargets and enhance the overall customer experience.Key Responsibilities:1. Sales Strategy & Execution:○ Develop and implement sales strategies to achieve monthly, quarterly,and annual targets.○ Identify potential coworking spaces to onboard onto the marketplaceplatform and negotiate partnerships.○ Prospect, approach, and close deals with clients (businesses andfreelancers) looking for coworking solutions. 2. Market Research & Lead Generation:○ Conduct thorough market research to identify trends, competitorofferings, and customer preferences.○ Build a pipeline of leads through various channels (online, networkingevents, referrals, etc.). ○ Generate and qualify leads to drive new business opportunities.3. Relationship Management:○ Maintain strong relationships with coworking space providers to ensuresmooth collaboration and client satisfaction.○ Act as the main point of contact for key accounts, ensuring their needsare met and expectations exceeded.○ Provide feedback from clients and partners to internal teams tocontinuously improve service offerings.4. Sales Team Leadership:○ Lead and mentor the sales team, providing guidance on sales techniques, negotiation skills, and client relationship management.○ Set individual and team performance goals and monitor progress regularly.5. Reporting & Analysis:○ Monitor and analyze sales performance metrics and generate regularreports for senior management. ○ Use data insights to refine sales tactics and improve conversion rates.6. Collaboration with Internal Teams:○ Work closely with the marketing team to align sales campaigns withpromotional activities.○ Coordinate with the operations team to ensure the smooth onboardingof new coworking spaces.○ Collaborate with the customer service team to resolve client issues andimprove the user experience.Qualifications:● Proven experience 5 years in sales management, preferably in the real estate,coworking, or marketplace industries.● Strong understanding of the coworking industry and marketplace dynamics.● Excellent communication, negotiation, and relationship-building skills.● Results-driven with a proven track record of meeting and exceeding sales targets.● Ability to work in a fast-paced environment and adapt to market changes.● Proficiency in CRM tools and sales software. ● UAE Driving license is an added advantagePreferred Qualifications:● Experience in managing a sales team or working in a leadership capacity.● Strong network within the coworking or real estate industry.● Knowledge of digital sales strategies and online marketplace platforms.Key Competencies:● Leadership and team management● Strategic thinking and planning● Customer-focused approach● Strong negotiation and closing skills● Data-driven decision makingThis is an excellent opportunity for a motivated sales professional to grow within adynamic and evolving marketplace, driving both revenue growth and customersatisfaction.We offer competitive salary + Attractive Incentives and other benefits.

Following up Site construction according to Contract drawings & Technical Specifications.Checking and commenting Contractors Shop drawings and answering Contractors RFIs.Study and analyses various finishing material submittals & sample materials. Resolving site coordination problems between Architectural, Structural & MEP disciplines Revising Design Drawings and Architectural Details.Representing the site team in meetings with the Client for progress and technical detailsSupervising site works including issuing site instructions and NCRsReviewing Material submittals, method statement & specificationsSite inspections for finishing work regarding to specifications. Reporting to the Resident Engineer on a regular basis regarding progress, design, quality & site issues.Responsible for the checking of proposed design CAD drawings and other related Detailed Drawing accuracy prior to release of these drawings for construction implementation.Responsible for monitoring quality of executed works in the construction site.Ensure the coordination with the project stake holders from the conception of the project, development stage and realization of the final product.Support the Project Director in liaison & communication with the Client, Stake Holders regarding the function ability and feasibility of the projectControl and develop a Comprehensive Reporting System and liaise with the Client, Authorities and MediaReview, make decisions on public safety issues related to design and controls the Project Management Team

Our new offices are based in Internet City, where you'll be working for a tech company that is a spin-off of Maidscc. The company focuses on developing AI Chatbots, utilizing AI tools to boost productivity, and optimizing business workflows through various software solutions.What You’ll Do:Create new websites, apps, and features to gain new clients and reduce existing clients' attrition.Use analytics and BI tools such as Tableau, and Mixpanel to analyze and understand customer behavior, track KPIs, and identify trends and patterns to inform decision-making and optimize strategies.Utilize AI tools and techniques to enhance data analysis, predictive modeling, and automate routine tasks.What you'll bring along:University degree in engineering, mathematics, or physics, or any degree with exceptional ability in quantitative analytics.Familiarity with AI technologies and their application in business solutions.

Develop and deliver engaging training modules specifically for Urdu-speaking content moderators to enhance their communication skills.Conduct regular assessments and provide constructive feedback to agents to track their performance and identify areas for improvement.Utilize role-playing during training sessions.Create training materials that resonate with the cultural nuances of Urdu speakers to ensure relatability and effectiveness.Collaborate with team leaders and managers to understand specific training needs and tailor programs accordingly.Monitor industry trends and best practices to continuously update training content and methodologies.Facilitate onboarding programs for new hires, ensuring they are well-acquainted with company policies and procedures.

Oversee and supervise a team of agents. Attend required training session for new information and training updates. Acquire and transfer to the team the knowledge of all tools and associated workflow processes Assist in developing and streamlining procedures Coach, motivate, reward, counsel and assist with disciplinary actions as necessary Provide quality service to both internal and external customers – on and off-line.Job Requirements: An assertive, well-organized self-starter with demonstrated supervisory experience Management experience in customer service (or sales or on-line retail where relevant) desirable A proactive thinker with the ability to anticipate and identify customer needs and decisively solve problems A detail-oriented professional with exceptional written and verbal communication skills Ability Redirect and coach for improvement, and gauge user ability and modify delivery accordingly Demonstrate professional customer service skills: solutions mindset, helping nature, passion for customer service

Communicate with and support Quality Manager, Operations Manager, Supervisors, leads, and employees to share insights, troubleshooting and improvement strategies.Participate and contribute to company projects and developmental meetings.Coach agents on a daily, weekly and monthly basis to Quality improvementConduct Supervisor Interaction AuditsConduct Process and Agent Level Interaction MonitoringEnsure consistent application of the quality process/system.Attend and/Facilitate Client Calibration or monitoring sessions.Job Requirements:Superior written and verbal communication skills and presentation skills.Must have proficiency with various classic software applications programs including Microsoft Word, MS Excel, MS PowerPoint, MS OutlookTeam-orientedAbility to manage and develop a team across multiple sites, virtual team experienceSelf-motivatedPerformance-orientedExcellent oral and written communication skills, in EnglishAbility to build rapport and work effectively with all levels of management and clients.Excellent communication and organizational skillsUnderstand and comply with all company and departmental rules and regulations, policies and procedures

Deliver orders to customers within the assigned zone.Ensure Safe driving practices at all times.Communicate effectively with the customer before and during the deliveryMaintain good levels of customer service at all times.Maintain personal hygiene and safety at all times.Maintain cleanliness and hygiene standards for the bike and delivery equipment.

As a Thai-Speaking Call Center Agent, you will play a crucial role in providing outstanding service to our Thai-speaking customers. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries and provide accurate information.Handle both inbound and outbound calls with professionalism and courtesy.Resolve customer issues efficiently and escalate complex cases as needed.Maintain up-to-date knowledge of products, services, and company policies.Document and track interactions and transactions using our CRM system.Achieve performance metrics and contribute to team goals.Benefits:Competitive salary and performance-based incentives.Comprehensive training and ongoing professional development.Health and wellness benefits.Friendly and supportive work environment.Opportunities for career advancement within the company.

Conduct thorough inspections of electrical installations to ensure compliance with local regulations, nationalcodes, and project specifications.Verify that work is carried out in accordance with approved electrical designs.Implement and maintain quality control processes to ensure the integrity of electrical systems.Identify and address any deviations from approved plans.Create detailed inspection reports outlining findings, deviations, and corrective actions.Maintain accurate and organized records of inspections.Collaborate with electrical contractors, project managers, and other stakeholders to facilitate efficient inspections.Provide guidance on meeting electrical requirements during construction.Oversee electrical testing and commissioning activities to ensure proper functionality of systems.Verify the performance of electrical components and equipment.Ensure that all electrical work meets safety standards and regulations. Identify and address safety hazards related to electrical installations.Communicate inspection results to clients, project teams, and relevant authorities.Provide guidance on addressing any non-compliance issues.Stay updated on industry trends, electrical codes, and emerging technologies.Recommend improvements to enhance the efficiency and safety of electrical installations.

Design and develop mechanical components, systems, and products.Perform calculations, simulations, and analysis to ensure design feasibility and performance.Create detailed engineering drawings.Collaborate with cross-functional teams to ensure design meets Client requirements and project timelines.Conduct research to stay updated on industry trends, new technologies, and materials.Ensure compliance with applicable codes, standards, and regulations.Document design processes, specifications, and changes for future reference.

Assist Arabic-speaking customers by addressing inquiries and resolving issues promptly, ensuring high satisfaction levels.Provide detailed product information, features, and benefits to customers, enhancing their purchasing experience.Handle order processing and tracking, ensuring timely updates to customers on their orders.Collaborate with other departments to resolve complex customer issues, ensuring a seamless customer experience.Stay updated on product knowledge and industry trends to effectively assist customers with relevant information.

Address customer inquiries and complaints promptly, ensuring a seamless experience that fosters loyalty.Utilize CRM software to track interactions and resolutions, maintaining accurate and comprehensive records.Collaborate with cross-functional teams to escalate complex issues, ensuring timely solutions for customers.Manage high-volume calls and emails while maintaining professionalism and composure under pressure.Foster a positive team environment by sharing insights and supporting colleagues in achieving service goals.

Key Responsibilities:Develop and execute sales strategies to attract clients looking for digital marketing services such as website design, SEO, social media marketing, and performance marketing.Proactively generate leads through networking, referrals, online research, and other creative methods.Build and maintain strong relationships with potential clients to understand their digital marketing needs and offer tailored solutions.Conduct client meetings ( at least 15 meetings in a week), presentations, and sales pitches to showcase our services and demonstrate their value.Negotiate and close deals, ensuring mutual benefit for the client and the company.Collaborate with the internal marketing and technical teams to ensure smooth project delivery and client satisfaction.Meet and exceed monthly and quarterly sales targets.Maintain accurate records of sales activity and pipeline management using CRM tools.Stay updated on industry trends and competitive offerings to position Marxray’s services effectively.

Onboard new clients and provide excellent customer serviceMeet sales targets and contribute to overall business growthDevelop and maintain business relationships with new and existing clientsIdentify and acquire new clients to expand our customer base