Jobs in Travel, Hotel & Tourism companies, UAE

Duties & ResponsibilitiesProvide professional, friendly service and ensure guest satisfaction.Register and bid farewell to guests per SOPs.Achieve membership targets and manage walk-in guests.Collect payments and coordinate with relevant departments.Maintain a well-stocked and operational Guest Service Desk.Safeguard guest privacy and uphold resort policies.Address complaints, anticipate needs, and build guest rapport.Ensure compliance with health, safety, and quality standards.Stay informed about resort services, offers, and promotions.Process membership registrations and transactions accurately.Report incidents, manage refunds, and reconcile payments.Control wristbands, gift cards, and promotional materials.Follow safety protocols and professional conduct standards.Assist with events and guest relations to uphold resort reputation.Perform additional duties as assigned by management.

Senior Riding Instructor Duties:Coordinate stable cleaners/grooms and liaise with the vet for horse health.Plan lessons, track progress, and provide Dressage/Show Jumping instruction.Assist riders with equipment, performance, and form issues.Recommend competition readiness and coach at events.Ensure facility safety, report incidents, and maintain professional standards.Support team performance management and follow company policies.Assistant Riding Academy Duties:Oversee riding school operations and ensure high standards of quality and safety.Report incidents, update policies, and supervise team performance.Recruit and train staff, plan events, and manage horse care and facilities.Procure supplies, maintain grounds, and ensure proper setup of arenas and equipment.

Strategic Responsibilities:Develop and implement communication strategies aligned with Al Forsan’s strategic goals.Assist in budgeting, policy-setting, and optimizing external partnerships.Oversee crisis communication planning and spokesperson training.Leverage emerging media for outreach and engagement.Operational Responsibilities:Build and maintain relationships with government and semi-government entities.Manage internal and external communications, including digital and print media.Ensure active social media presence and brand engagement.Oversee Corporate Social Responsibility (CSR) communications and crisis communication protocols.Lead and manage various communication functions, including media production and internal communications.Create, proofread, and ensure the accuracy of all content in English and Arabic.Manage partnerships and stakeholder relationships.Corporate & Organizational Responsibilities:Ensure compliance with policies and procedures.Contribute to reporting, performance evaluations, and quality control.Support change management and technology-driven improvements.Engage in professional development and continuous learning.

Duties & Responsibilities:Sales:Collaborate with management to enhance product quality and develop sales business plans, budgets, and strategies to meet business objectives.Motivate and coach the sales team to optimize revenue across key areas (Food & Beverage, Equestrian, Shooting, Water Sports, Karting, etc.).Identify new business partners and opportunities to drive growth and strengthen Al Forsan’s market positioning.Prepare and manage department budgets, sales reports, forecasts, and long-term strategic plans.Recruit, train, and supervise sales and marketing personnel.Build and maintain key accounts through client engagement, industry events, and trade shows.Develop and implement sales programs to maximize revenue and achieve company goals.Drive new event revenue and secure sponsorship deals to boost overall resort profitability.Perform any additional duties as assigned.Membership/Loyalty:Support the development and execution of membership/loyalty plans, retention strategies, and member events.Build strong relationships with members to encourage referrals and meet enrolment targets.Maintain an accurate database of members and prospects for effective communication and promotions.Represent Al Forsan in community activities to raise awareness and attract potential members.Assist in organizing and hosting member events to enhance engagement and retention.Support HOD in managing VVIP member and guest visits.

Maintain a clean, organized, and welcoming treatment environment to enhance client comfort and relaxation.Educate clients on the benefits of massage therapy and recommend appropriate follow-up treatments or self-care practices.Stay updated with the latest massage techniques and industry trends through continuous professional development.Manage client records accurately, ensuring confidentiality and adherence to health regulations.Communicate effectively with clients to understand their concerns and adjust techniques accordingly during sessions.

Provide first-line support to users experiencing technical issues, ensuring timely and effective resolutions to minimize downtime.Diagnose hardware and software problems through remote troubleshooting tools, enhancing customer satisfaction with efficient solutions.Install, configure, and maintain operating systems and applications, ensuring compliance with organizational standards.Document and track support requests in a ticketing system, ensuring transparent communication and follow-up on outstanding issues.Assist in the setup and configuration of IT equipment for new employees, facilitating smooth onboarding and productivity from day one.Stay updated on industry trends and emerging technologies, enhancing personal expertise and the overall capability of the support team.Collaborate with the IT team to implement continuous improvement strategies, contributing to an evolving support ecosystem.

Utilize a variety of massage techniques, including Swedish, deep tissue, and sports massage, to provide effective relief and relaxation.Maintain a clean and organized workspace, ensuring that all equipment and linens are sanitized after each use to promote client safety.Educate clients on the benefits of massage therapy, self-care techniques, and lifestyle changes to enhance their overall well-being.Stay updated on industry trends and new techniques through continuous education and training, ensuring the highest level of service.Document client progress and changes in condition meticulously to track effectiveness and adjust treatment plans accordingly.

Oversee daily housekeeping operations to ensure rooms and public areas meet established cleanliness standards, fostering a welcoming environment for guests.Conduct regular inspections of guest rooms and facilities to identify areas needing improvement and implement corrective actions promptly.Manage and train housekeeping staff, providing guidance on best practices and ensuring adherence to safety protocols and company policies.Develop and implement effective cleaning schedules and routines, optimizing staff efficiency while maintaining high standards of cleanliness.Coordinate with other departments, such as front desk and maintenance, to ensure seamless service and address any guest concerns swiftly.Maintain inventory of cleaning supplies and equipment, ensuring the department is well-stocked and all tools are in good working condition.Prepare reports detailing housekeeping activities, including staff performance, inventory usage, and guest feedback, to inform management decisions.Handle guest requests and complaints with professionalism, ensuring resolution in a timely manner to enhance guest satisfaction.Implement and uphold health and safety regulations within the housekeeping department, training staff on proper handling of hazardous materials.Foster a positive team environment through effective communication and motivation, leading by example to promote high morale and productivity.

Present, promote and sell products or services using solid arguments to existing and prospective customers.Perform cost-benefit and needs analysis of existing and potential customers to meet their needs.Establish, develop and maintain positive business and customer relationships.Reach out to customer leads through cold calling.Expedite the resolution of customer problems and complaints to maximize satisfaction.Achieve agreed upon sales targets and outcomes within schedule.Coordinate sales effort with team members and other departments.Analyze the territory and market potential, track sales and status reports.Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.Keep abreast of best practices and promotional trends.Continuously improve through feedback.

We are seeking a sales staff who can tie up with real estate companies and other sales sources in the market to drive sales. This role will focus on driving growth, expanding our network, and developing strategic relationships to enhance sales and business opportunities.Interviews Dates: 07th February-21 February 2025.Interviews Timing: 12:00 PM- 5:00 PMCompany Name: The Thought Factory DMCCInterview Address: 26c, Silver Tower, Cluster I, Jumeirah Lakes Towers, Dubai.Location: https: //maps.app.goo.gl/RCSqkDdaTiUUYv1C7Contact No. +971 56 181 0101

Oversee daily operations of the food and beverage service, ensuring seamless coordination between kitchen and front-of-house staff.Train and mentor service staff on techniques for exceptional guest experience, focusing on menu knowledge and upselling strategies.Implement and monitor adherence to health and safety standards, ensuring all F&B practices comply with local regulations.Handle customer inquiries and complaints with professionalism, transforming challenges into opportunities for improved service.Assist in developing and refining the F&B menu, incorporating customer feedback and seasonal ingredients to enhance offerings.Collaborate with the management team to create promotional events that drive revenue and enhance guest engagement.Conduct regular inventory checks and manage stock levels to minimize waste and optimize cost control.Manage and schedule staff shifts, ensuring adequate coverage during peak hours while considering employee work-life balance.Prepare detailed reports on service performance metrics, using data to identify areas for improvement and implement solutions.

� Housekeeping Attendant – Prestigious Palace in Abu Dhabi �✨ Step into a world of luxury and prestige! Imagine being part of one of the most iconic palaces in the world, located in the vibrant heart of Abu Dhabi. If you're a meticulous Housekeeping Attendant passionate about excellence, this is your golden opportunity!� Position: Housekeeping Attendant� Location: Abu Dhabi, UAE� Why Join Us?✅ Iconic Luxury: Help maintain the splendor of a globally renowned palace.✅ Exceptional Benefits: Elevate your career and lifestyle with unparalleled perks.✅ Elite Team: Work alongside top-tier professionals in a VIP environment.✨ What We’re Looking For:✅ Experience: At least 1 year in a 5-star hotel as a Housekeeping Attendant.✅ Attention to Detail: A commitment to upholding luxury standards.✅ Professionalism: Discretion, adaptability, and poise in a high-profile setting. ✅ Availability: Ready for face-to-face interviews.� What We Offer:� Salary: (based on experience). � Accommodation: Shared rooms (2 people), just a 3-minute walk from the palace. �️ Meals: Three delicious meals daily. � Benefits: Visa, medical insurance, and more. ✈️ Annual Leave: Includes a yearly return flight home.� Take your career to the next level in the world of ultra-luxury!

We are currently seeking a highly skilled and motivated Air Conditioning Technician to join our team. It will involve working in a team with other technicians and effectively collaborating to deliver on the assigned work by the Operations Coordinator. The candidate will be expected to be an active team player that is both diligent and responsible for the task at hand.We are seeking candidates who are not only dedicated to their current responsibilities but also demonstrate the ambition and potential to grow within our company. The ideal candidate will be eager to develop their skills and show leadership qualities, with the aim of progressing to a team leader position within 6 months. This role offers a clear path for advancement for those who excel and show a commitment to both personal and professional growth. Candidates should be motivated to take on additional responsibilities and lead by example, fostering a positive and productive team environment. In this role, you will carry out routine inspection and maintenance works such as:-Checking for and resolving water/gas leakage issues;-Cleaning AC filters, grills;-Washing outdoor units / cooling coils;-Checking electrical connections;-Checking gas pressure;-Rectification of AC faults;-Gas re-filling;-Servicing AC units;Replacing compressor units;…

- Provide technical support to the property on all Facilities Systems.- Creating maintenance plans and schedules , preventive maintenance & Preparing reports and documentation.- Plan, coordinate and supervise our staff and specialist service contractors on the building services.- Maintain and operate all HVAC systems and associated equipment, electrical equipment, plumbing systems, building management systems, and building repairs.- Perform facility inspections and report on conditions affecting operations.- All work is to be performed as per HSE regulations, municipality and Building codes.

Assist in the preparation and cooking of high-quality dishes under the supervision of senior chefs, ensuring consistency in taste and presentation.Maintain cleanliness and organization of the kitchen area, adhering to health and safety standards to create a safe working environment.Learn and master various cooking techniques and recipes, demonstrating a commitment to continuous improvement and culinary excellence.Engage in ongoing training and development opportunities, showing eagerness to learn from experienced chefs and expand culinary knowledge.Adhere to portion control guidelines to minimize waste and contribute to the overall profitability of the kitchen.Assist in plating dishes with attention to detail, ensuring that each plate meets the restaurant's aesthetic and quality standards.Collaborate with team members to execute service efficiently during peak hours, showcasing strong teamwork and communication skills.Provide support in special events or catering, demonstrating flexibility and adaptability in various culinary settings.

Manage and oversee a specific section of the kitchen, ensuring that dishes are prepared to the highest standards and in a timely manner.Collaborate closely with the head chef to develop and refine recipes, incorporating seasonal ingredients and innovative techniques.Train and mentor junior kitchen staff, fostering a culture of creativity and excellence while enhancing their culinary skills.Monitor inventory levels and assist in ordering supplies, ensuring the kitchen is well-stocked and ingredients are fresh.Maintain strict hygiene and food safety standards, conducting regular checks on cleanliness and proper food handling.Assist in menu planning, contributing ideas and feedback based on customer preferences and market trends.Execute cooking techniques with precision, from grilling to sautéing, delivering consistent results in taste and presentation.Participate in kitchen meetings, communicating effectively with team members to streamline operations and address any issues.Adapt quickly to changing kitchen dynamics, remaining calm and efficient during busy service periods.Evaluate dish quality and presentation before serving, ensuring every plate reflects the restaurant's standards.

About the role:The Purchase Officer will be responsible for sourcing and procuring goods and services for day-to-day business operations, negotiating contracts with suppliers, managing inventory levels, and ensuring timely delivery of materials. Incumbent will play a crucial role in maintaining cost efficiency and quality standards within an organization. This role will include conducting research on potential vendors and suppliers, contract management, inspecting goods, inventory & logistics planning & control with appropriate documentation & compliance. What will you deliver:Conducting product research for purchase of automobile and related parts, equipment, machineries and sourcing new suppliers and vendors.Performing inventory inspections overseas client based on Re-order level and reordering supplies and stock as necessarySourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.Conducting market research to keep abreast of emerging trends and business opportunities.Inspecting stock and reporting any faulty items or inconsistencies.Updating and maintaining records of all orders (including bill of lading, certificate of origin, Bivac, ECTN, Cotecna etc.), payments (LC) and received stock. import and export of materials (Invoice, Packing List, Bill of Lading,)Coordinating with the delivery team and following up on delays or orders that have been rescheduled.Ensuring all stock is packaged appropriately and delivered (including shipment arrangements -High Sea / Cross Trade Shipments) to the correct location in a timely manner.Negotiate terms, conditions, and prices with vendors for the best value for the company.Establishing professional relationships with clients as well as vendors and suppliers.Maintaining various reports like Transit Tracking / days, Document Tracking/ days, Freight Quote comparison, Export Import Data, Booking Utilisation against Allocation under Contract

We are seeking a talented and dynamic Digital Marketing Specialist to join our team. The ideal candidate will be responsible for developing and implementing digital marketing strategies to promote our brand, increase online presence, and drive customer engagement. This role requires a strong understanding of digital marketing techniques across various platforms, including SEO, SEM, social media marketing, email marketing, and content marketing.1. Strategy Development -Develop comprehensive marketing strategies based on the marketing calendar and execute them to increase brand awareness, drive website traffic, and generate leads. Identify target audiences, analyse market trends, and choose the most effective digital channels and tactics to reach potential customers.2. Manage all digital marketing channels, including SEO, SEM, social media, email marketing, and content marketing.3. Social Media Marketing:• Plan and execute digital advertising campaigns across various platforms, such as Google Ads, Facebook Ads, LinkedIn Ads, etc. • Manage social media platforms by developing social media strategies, create content calendars, engage with followers, and use paid advertising to reach specific demographics.• Manage budgets, create ad copy, select keywords, and monitor ad performance to ensure a positive return on investment.• Conversion Rate Optimization (CRO)-Improving the efficiency of digital marketing campaigns is a key focus. Identify areas for improvement in user experience, landing pages, and conversion funnels to increase the conversions.4. Content Creation and Management -Create engaging and relevant content for digital channels, including website, blog, social media, and email newsletters. Content should resonate with the target audience and convey the brand's message.5. Monitor and analyse website traffic, user behaviour, and campaign performance metrics using tools such as Google Analytics, SEMrush, or similar.6. SEO & SEM: Conduct keyword research, optimize website content, and implement on-page and off-page SEO strategies, link building to improve search engine rankings. 7. Manage Marketing calendar, social media accounts, create content calendars, and engage with the audience to build brand presence and foster community engagement. 8. Email Marketing: Crafting effective email campaigns to enhance leads and maintain customer relationships. Design email templates, create compelling content, segment email lists, and track campaign performance.9. Brand Management: Maintain and enhance the brand's online reputation. Monitor online mentions and engage with customers to manage brand perception in co-ordination with the Customer service representative.10. Stay up-to-date with the latest trends and best practices in digital marketing, emerging technologies, and industry developments.11. Collaboration: Work closely with cross-functional teams, including designers, developers, content creators, and sales teams, to ensure a cohesive marketing strategy.12. Manage marketing activities for other market places with which the brand is associated.13. Brand Collaborations: Explore the potential for a collaborative partnership with other brands and elevate brand visibility and engagement.14. Monitor competitors' digital marketing activities and identify opportunities for improvement and differentiation.15. Data Analysis and Reporting: Analyse data from various sources, such as website analytics, social media insights, and email campaign metrics. Apply this data to measure the effectiveness of marketing strategies and make informed decisions to optimize future campaigns and recommendations for management review.16. Understanding of UX/UI- Familiarity with user experience (UX) and user interface (UI) principles to create user-friendly and visually appealing digital assets.17. Marketing Automation: Use tools and platforms to automate repetitive tasks such as email scheduling, social media posting, and lead nurturing in order to save time and maintain consistency.

About the role:The Purchase Officer will be responsible for sourcing and procuring goods and services for day-to-day business operations, negotiating contracts with suppliers, managing inventory levels, and ensuring timely delivery of materials. Incumbent will play a crucial role in maintaining cost efficiency and quality standards within an organization. This role will include conducting research on potential vendors and suppliers, contract management, inspecting goods, inventory & logistics planning & control with appropriate documentation & compliance. What will you deliver:Conducting product research for purchase of automobile and related parts, equipment, machineries and sourcing new suppliers and vendors.Performing inventory inspections overseas client based on Re-order level and reordering supplies and stock as necessarySourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.Conducting market research to keep abreast of emerging trends and business opportunities.Inspecting stock and reporting any faulty items or inconsistencies.Updating and maintaining records of all orders (including bill of lading, certificate of origin, Bivac, ECTN, Cotecna etc.), payments (LC) and received stock. import and export of materials (Invoice, Packing List, Bill of Lading,)Coordinating with the delivery team and following up on delays or orders that have been rescheduled.Ensuring all stock is packaged appropriately and delivered (including shipment arrangements -High Sea / Cross Trade Shipments) to the correct location in a timely manner.Negotiate terms, conditions, and prices with vendors for the best value for the company.Establishing professional relationships with clients as well as vendors and suppliers.Maintaining various reports like Transit Tracking / days, Document Tracking/ days, Freight Quote comparison, Export Import Data, Booking Utilisation against Allocation under Contract

Lead and manage the housekeeping team during the shift, ensuring all areas are cleaned to the highest standards.Conduct daily inspections of guest rooms and public areas, addressing any deficiencies immediately to maintain guest satisfaction.Coordinate with the front desk and maintenance to prioritize urgent cleaning requests and ensure seamless operations.Train new staff on cleaning protocols, safety procedures, and the use of housekeeping equipment to foster a skilled team.Create and manage cleaning schedules to ensure optimal coverage and efficiency throughout busy periods.Monitor inventory levels of cleaning supplies and linens, placing orders as necessary to avoid disruptions in service.Foster a positive team culture through motivation, feedback, and recognition of outstanding performance.Implement and uphold safety standards and procedures to guarantee a safe working environment for all team members.Address guest inquiries and complaints promptly, ensuring a positive experience that enhances the hotel's reputation.

� Housekeeping Attendant – Prestigious Palace in Abu Dhabi �✨ Step into a world of luxury and prestige! Imagine being part of one of the most iconic palaces in the world, located in the vibrant heart of Abu Dhabi. If you're a meticulous Housekeeping Attendant passionate about excellence, this is your golden opportunity!� Position: Housekeeping Attendant� Location: Abu Dhabi, UAE� Why Join Us?✅ Iconic Luxury: Help maintain the splendor of a globally renowned palace.✅ Exceptional Benefits: Elevate your career and lifestyle with unparalleled perks.✅ Elite Team: Work alongside top-tier professionals in a VIP environment.✨ What We’re Looking For:✅ Experience: At least 1 year in a 5-star hotel as a Housekeeping Attendant.✅ Attention to Detail: A commitment to upholding luxury standards.✅ Professionalism: Discretion, adaptability, and poise in a high-profile setting. ✅ Availability: Ready for face-to-face interviews.� What We Offer:� Salary: (based on experience). � Accommodation: Shared rooms (2 people), just a 3-minute walk from the palace. �️ Meals: Three delicious meals daily. � Benefits: Visa, medical insurance, and more. ✈️ Annual Leave: Includes a yearly return flight home.� Take your career to the next level in the world of ultra-luxury!

We are looking for an experienced food server to take orders and deliver meals and beverages to our hotel guests. Making menu recommendations, addressing queries, and providing more information to restaurant clients. Multitasking numerous front-of-house tasks while collecting the bill. A team player who can successfully communicate with our kitchen staff to ensure orders are correct and delivered on time.

Manage inventory levels by accurately tracking stock movements, ensuring timely replenishment to avoid shortages.Conduct regular stock audits to verify physical inventory against system records, identifying and resolving discrepancies promptly.Assist in receiving shipments, inspecting goods for quality and quantity, and ensuring proper documentation is completed.Maintain an organized and clean storage area, implementing safety protocols to ensure compliance with health regulations.Prepare and process requisitions and purchase orders, ensuring timely communication with suppliers and internal departments.Utilize inventory management software to update stock records and generate reports for management analysis.Coordinate with other departments to facilitate seamless inventory flow and resolve any logistical challenges.Ensure proper labeling and storage of items, optimizing space and accessibility for efficient retrieval.Assist in implementing and monitoring inventory control measures to minimize loss and improve efficiency.

Chocolate Shop Manager - Abu DhabiJob Description: We are looking for an experienced Chocolate Shop Manager in the food and beverage sector to join our team at the new branch in Abu Dhabi. The candidate must be available in the UAE and have sales experience.

Assisting with Luggage: Help guests with their luggage upon arrival and departure. Transport luggage to and from the guest's room, often using a cart or dolly.Providing Information: Offer guests information about hotel amenities, facilities, and services (such as dining options, pool, gym, etc.). Answer general questions and direct guests to locations within the hotel or nearby attractions.Room Escorting: Escort guests to their rooms, explaining the features of the room (e.g., lighting, air conditioning, TV, safe, etc.).Handling Mail and Packages: Accept, deliver, and store packages, mail, and messages for guests.Coordinating with Other Staff: Work with front desk, housekeeping, and concierge to ensure guests' needs are met. Help with various duties as needed, such as opening doors, assisting with transportation arrangements.Providing Excellent Customer Service: Maintain a friendly and professional demeanor while interacting with guests. Ensure that guest requests are met promptly and efficiently.