Jobs in Travel, Hotel & Tourism companies, UAE

A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.What will I be doing?As Sales Executive, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:• Analysis local market trends and competitor activity to identify new business leads• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams• Negotiate room rates/packages with corporate clients• Develop and implement creative local marketing channels, including social media channels• Prepare company contracts for the hotel in accordance with current business and pricing conditions• Work within current business strategies and recognising potential opportunities• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs• Attend Sales events, as required• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads• Answer customer queries in a prompt and professional manner

Product or Service Knowledge: Understand the product or service you are promoting or providing information about. This includes features, benefits, pricing, and any promotions or offers.Effective Communication Skills: Communicate clearly and effectively over the phone. Use a friendly and professional tone, and adapt your communication style to the person you are speaking with.Customer Engagement: Engage customers positively to build rapport and trust. Listen actively to their needs and concerns, and address them appropriately.Sales Techniques: Utilize sales techniques such as upselling or cross-selling when appropriate, but avoid being pushy or aggressive.Compliance: Adhere to all company policies and procedures, especially those related to data protection and privacy (e.g., GDPR compliance).Documentation and Reporting: Maintain accurate records of interactions, including details of conversations, outcomes, and any follow-up actions required.Problem Solving: Handle customer complaints and objections effectively. Escalate issues to supervisors or managers as needed.Time Management: Manage your time efficiently to achieve daily or weekly call targets, if applicable.Professionalism: Present yourself professionally at all times, including adhering to dress code if required for in-person interactions.Teamwork: Collaborate with colleagues, especially if you are part of a larger sales or customer service team, to ensure a seamless customer experience.Follow-up: Follow up with customers as necessary, whether it's to confirm a purchase, provide additional information, or address any outstanding issues.

Develop and maintain relationships with key clients in the Horeca industry to drive sales.Identify new business opportunities and actively pursue them to expand the customer base.Present product offerings to potential clients and negotiate contracts and pricing terms.Meet sales targets and objectives by effectively managing time and resources.Stay updated on industry trends and competitors' activities to make informed sales strategies.Provide excellent customer service and address any issues or complaints promptly.Collaborate with internal teams to ensure smooth order processing and timely delivery.Prepare sales reports and forecasts to track performance and identify areas for improvement.Conduct market research and gather customer feedback to develop new sales strategies.

Vacation Rental Property ManagerJob Description: We are seeking a dynamic, detail-oriented Vacation Rental Property Managerto oversee and coordinate various aspects of our Airbnb and short-term rental properties. Thisrole requires excellent organizational skills, a proactive attitude, and the ability to managemultiple tasks efficiently.Compensation: 3500 AED per month, increasing to 4000 AED after probation.Responsibilities:1. Guest Support:○ Provide in-person and remote assistance and support to guests as needed, ensuring a welcoming and seamless experience.○ Respond to guest inquiries promptly (within 20 minutes during shifts) and manage guest communications from booking to check-out.○ Build rapport with guests and address any issues that arise during their stay, ensuring a 5-star experience.2. Cleaning and Maintenance Oversight:○ Supervise the cleaning and maintenance of properties to maintain high standards of cleanliness and functionality. ○ Hire, schedule, and manage cleaners and maintenance staff. ○ Conduct regular preventive maintenance and coordinate repairs as necessary.3. Furnishing Management:○ Manage the furnishing and outfitting of apartments, ensuring they meet our quality and style standards.○ Conduct property inspections and create detailed inventory lists and inspection reports.4. Vendor Coordination: ○ Liaise with various vendors, including cleaning services and maintenance contractors, ensuring timely and cost-effective services.5. Contract and Proposal Drafting:○ Draft management proposals and contracts, as well as inspection reports, ensuring all documentation is accurate and professional.○ Coordinate with the accounts team to ensure owners receive performance statements of their units each month.6. Pricing Strategy:○ Aid in the pricing strategy of the properties, analyzing market trends and pricing competitively.○ Create and implement a fluctuating pricing strategy based on demand, competition, seasonality, and more.7. Marketing and Distribution:○ Create attractive property listings with professional photos and detailed descriptions. 

Retail Store ManagerAchieving growth and hitting sales targets by successfully managing the sales team.Developing store strategies to raise customers pool, expand store traffic and optimize profitability.Ensuring high levels of customers satisfaction through excellent service.Maintain outstanding store condition and visual merchandising standards.Analyse and report on buying trends, customer needs, profits etc.Complete store administration and ensure compliance with policies and procedures.Deal with all issues that arise from the staff or customer (complaints, grievance etc…)Maintain the store hygiene by reorder /replenishment of stock level process.Overseeing the daily operations of the store including ordering, merchandising, managing and inventory levels.Ensure that product are stored in a way that maintain its quality and preserve it from spoilage.Provide adequate training to employees on store policies, procedures and sales related.Manage all controllable costs with a view to maintaining probability.Ensure the store remains clean and presentable at all times.Seek ways to better promote the store, the product line and service within the store.

We are seeking a dynamic and experienced Driving Range Manager to oversee the daily operations of our driving range. This role will focus on operating the driving range as a profitable business, managing all aspects of its operation, and enhancing its appeal as a multifunctional venue including F & B and special eventsKey Responsibilities:Operational Management: Oversee all daily operations of the driving range, the staff and ensure a high standard of service and facility maintenance.Profit & Loss Accountability: Manage the driving range’s financial performance, including budgeting, forecasting, and financial reporting to ensure profitability.Event Scheduling: Develop and maintain a consistent schedule of events to promote the use of the driving range and attract diverse clientele.Trackman Range Utilization: Maximize the use of Trackman Range technology to enhance customer experience and improve practice outcomes.Food & Beverage Operations: Oversee the F&B outlet, ensuring high-quality service and products to enhance the overall customer experience.Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and effectively.Staff Management: Recruit, train, and supervise driving range staff, ensuring they deliver excellent service and adhere to company policies.Marketing & Promotion: Collaborate with the marketing team to develop and execute strategies to attract new customers and retain existing ones.Facility Maintenance: Ensure the driving range and all its amenities are well-maintained, clean, and safe for all users.Health & Safety Compliance: Implement and adhere to health and safety policies and procedures to ensure a safe environment for staff and customers.

Operational Management: Oversee all daily operations of the driving range, the staff and ensuring a high standard of service and facility maintenance.Profit & Loss Accountability: Manage the driving range’s financial performance, including budgeting, forecasting, and financial reporting to ensure profitability.Event Scheduling: Develop and maintain a consistent schedule of events to promote the use of the driving range and attract diverse clientele.Trackman Range Utilization: Maximize the use of Trackman Range technology to enhance customer experience and improve practice outcomes.Food & Beverage Operations: Oversee the F&B outlet, ensuring high-quality service and products to enhance the overall customer experience.Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and effectively.Staff Management: Recruit, train, and supervise driving range staff, ensuring they deliver excellent service and adhere to company policies.Marketing & Promotion: Collaborate with the marketing team to develop and execute strategies to attract new customers and retain existing ones.Facility Maintenance: Ensure the driving range and all its amenities are well-maintained, clean, and safe for all users.Health & Safety Compliance: Implement and adhere to health and safety policies and procedures to ensure a safe environment for staff and customers.

Follow traffic rules and regulations while driving.Safely operate a light vehicle and ensure the passengers' safety.Keep the vehicle clean and maintained.Load and unload cargo and passengers and ensure their safety.Plan routes and schedules effectively.Collect payments and maintain accurate records.Communicate effectively with passengers and colleagues.Stay up-to-date with traffic laws and safety regulations.Report any accidents or incidents promptly.Ensure timely and safe delivery of goods and passengers.